2017 MERCEDES-BENZ SLC-Class service

USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button :
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end acall: press the ~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending aphone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button on the audios ys-
tem or on COMAND for ending atelephone
call
iWhen acall is initiated, the audios ystem is
muted. The mobile phone is no longer con-
nected to COMAND. However, if you want to
use your mobile phone, do so only when the
vehicle is stationary and in asafe location.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center. The customer ser-
vice representative can use the received data to decide what kind of assistance is required.Y
ou
are then, for example, guidedtot he nearest
authorized Mercedes-Benz Center or arecovery
vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or aRoadside Assistance call, this is
initiated by the Customer Assistance Center.
You will see the Roadside Assistance Con‐
nectedmessage in the COMAND display. If the
vehicle remote malfunction diagnosis can be
started, the Request for vehicle diagno‐
sisreceived.Startvehiclediagnosis?message appears in the display.
XConfirm the message with Yes.
XWhen theVehicle Diagnosis Pleasestart ignitionmessage appears, turn the
SmartKey to position 2in the ignition lock
(
Ypage 115).
XWhen the Please follow the instruc‐tions received by phone and moveyour vehicle to asafe positionmes-
sage appears, follow the customer service
representative's instructions.
The message in the displayd isappears.
If you select Cancel
the remote malfunction
diagnosis is canceled completely.
The vehicle operating state check begins. You
will see the Vehicle
diagnosisactivatedmessage.
When the diagnosis is completed, the Trans‐
fer vehicle diagnostics data (Voiceconnection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent to the Customer Assis-
tance center.
XPress OKto confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle diagnosis:
Transferring data...message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If aservice is overdue, the
Features225
Stowage and features
Z

COMANDdisplay shows amessage about var i-
ous special offers at your workshop.
USAo nly: th isinformatio ncan also becalle dup
unde r"Owners Onlin e" at http://
www.m busa.co m.
Inform ationont hedatas toredint hevehicle
(
Ypage 27).
Information on RoadsideA ssistance
(
Ypage 24).
Garage door opener
General notes
The HomeLink®garag edoor opener integrated
in th erear-view mirror allows you to operate up
to three differentd oor and gatesystems.
Use th eintegrate dgarag edoor opener only on
garag edoorst hat:
Rhave safety stop and reversef eatures and
Rmeet currentU.S.federal safety standards
Once programed, th eintegrate dgaraged oor
opener in th erear-view mirror will assumet he
function of th egarag edoor system'sr emote
control. Please also read th eoperatin ginstruc-
tions for th egarag edoor system.
When programmingag aragedoor opener, park
th ev ehicle outside th egarage. Do no trun the
engine while programming.
Certain garag edoor drives are incompatible
with th eintegrate dgarag edoor opener. If you
have difficult yprograming th eintegrate dgarage
door opener, contac tanauthorized Mercedes-
Ben zCenter.
Alternatively, you can call th efollowingt ele-
phonea ssistance services:
RUSA:Mercedes-Ben zCustome rAssistance
Center at 1-800-FOR-MERCedes
RCanada: CustomerServic eat
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
Morei nformatio nonHomeLink
®and/or com-
patible product sisalso availabl eonline at
http://www.homelink.com.
Notes on th edeclaration of conformity
(
Ypage 25).
USA: FCC ID:C B2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program th egarag edoor
with th eintegrate dgarag edoor opener, per-
sonsint herange of movementoft hegarage
door can become trapped or struc kbythe
garag edoor.T hereisar isk of injury.
When usingt heintegrate dgarag edoor
opener, always makes ure that nobody is
within th erange of movementoft hegarage
door.
GWARNING
Combustio nengine semit poisonous exhaust
gases suchasc arbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is ar isk of fatal injury. Therefore never leave
th ee ngine runnin ginenclosed spaces with-
out sufficient ventilation.
Programming
Programmin gbuttons
Pay attention to th e"Important safety notes"
(Ypage 226).
Garage door remotec ontrolAis no tincluded
with th eintegrate dgarag edoor opener.
XTurn th eSma rtKey to position 2in th eignition
lock(Ypage 115).
XSelect oneofb uttons;to? to use to con-
trol th egarag edoor drive.
226Features
Stowage and features

GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is arisk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool downa nd
thoroughly clea nthe engine oil off the com-
ponents before starting the engine.
HEnvironmental note
When adding oil,t ake care not to spil lany. If
oil enters the soil or waterways, it is harmfu lto
the environment.
!Only use engine oilsa nd oil filters that have
been approved for vehicles with aservice sys-
tem. You can obtai nalist of the engine oils
and oil filters tested and approved in accord- ance with the Mercedes-Benz Specifications
for Service Products at any Mercedes-Benz
Service center.
Damag etothe engine or exhaust system is
caused by the following:
Rusing engine oilsa nd oil filters that have not
been specifically approved for the service
system
Rreplacing engine oil and oil filters after the
interval for replacement specified by the
service system has been exceeded
Rusing engine oil additives.
!Do not add too much oil.Ift he oil levelis
above the "max" mark on the dipstick, too
much oil has been added. This can lea dto
damage to the engine or the catalytic con-
verter. Have excess oil siphoned off.
Example :engine oil cap
XTurn cap :counter-clockwise and remove it.
XAdd engine oil.
If the oil leve lisatorbelow the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 liter) of
engine oil.
XReplace cap :on the filler neck and turn
clockwise.
Ensure that the cap locks into place securely.
XCheck the oil leve lagain with the oil dipstick
(Ypag e232).
Further information on engine oil (
Ypag e286).
Checkin gand adding other service
products
Checkin gcoolantl evel
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible,l et the engine cool downa nd
touch only the components described in the
following.
GWARNING
The cooling system is pressurized, particularly
when the motor is warm .Ifyou open the cap,
you coul dbescalded if hot coolant sprays out.
There is arisk of injury.
Let the engine cool downb efore you open the
cap. Wearg lovesand eye protection. Slowly
open the cap to relieve pressure.
Example
Engine compartment233
Maintenance and care
Z

ASSYSTPLUS
Service messages
The ASSYS TPLUSs ervic einterval display
inform syou of th enexts ervic edue date.
Information on th etypeofs erviceand servic e
intervals (see th eseparat eMaintenance Book -
let).
You can obtain further information from an
authorize dMercedes-Benz Cente rorat
http://www.mbusa.co m(USAo nly).
iThe ASSYS TPLUSs ervic einterval display
does no tsho wa ny information on th eengine
oil level. Observ ethe note sont heengin eoil
level (
Ypage 232).
The multifunction display shows aservic emes-
sage for several seconds, e.g. :
RServiceAin..D ays
RServic eADue
RServic eAExceeded by .. Day s
Dependingontheoperating condition softhe
vehicle, th eremaining time or distanc euntil th e
next servic edue dat eisdisplayed.
The lette rA
or B,possibl yinconnectio nwitha
number or another letter, shows th etypeofs er-
vice. A
stand sfor am inor servic eand Bfor a
major service.
You can obtain further information from an
authorize dMercedes-Benz Center.
The ASSYS TPLUSs ervic einterval display does
no ttak eintoa ccoun tany periods of time during
whic hthe battery is disconnected.
Maintainin gthe time-dependen tservic esched-
ule:
XNot edown th eservic edue dat edisplayed in
th em ultifunction display before disconnect -
ing th ebattery.
or
XAfte rreconnecting th ebattery, subtrac tthe
battery disconnection periods from th eser-
vic ed ates hown on th edisplay.
Hiding aservice message
XPress th ea or% buttononthesteering
wheel.
Displaying service messages
XSwitc hont heignition .
XPress th e= or; buttononthesteering
whee ltos elect th eServ.menu.
XPress th e9 or: buttontos elect th e
ASSYSTPLU Ssubmen uand confirm by press-
ing th ea button.
The servic edue dat eappear sinthemulti-
function display.
Infor mation abou tService
Resetting th eASSYSTP LUS service
interval display
!If th eASSYSTP LUSs ervic einterval display
has been inadvertentl yreset ,thiss etting can
be correcte dataqualified specialist work-
shop.
Hav eservic eworkc arrie dout as described in
th eM aintenance Booklet .This may otherwise
lead to increased wear and damag etothe
major assemblies or th evehicle.
Aq ualified specialist workshop ,e.g.ana uthor-
ized Mercedes-Benz Center, will reset th e
ASSYS TPLUSs ervic einterval display after th e
servic eworkh as been carrie dout.Y ou can also
obtain further information on maintenance
work, for example.
Special service requirements
The specifie dmaintenance interval takes only
th en orma loperation of th evehicl einto
account. Under arduous operating condition sor
increased load on th evehicle, maintenance
wor km ustbec arriedout mor efrequently, for
example:
Rregular cit ydrivin gwithf requen tintermediat e
stops
Rif th evehicl eisp rimarily used to travel short
distances
Ruse in mountainous terrain or on poor road
surfaces
Rif th eengineiso ften lef tidlin gfor lon gperiods
Under these or similar conditions, have, for
example, th eair filter, engin eoil and oil filter
replace dorchanged mor efrequently. Under
arduous operating conditions, th etires mus tbe
checke dmoreo ften .Further information can be
ASSYST PLUS235
Maintenance and care
Z

obtained ataqualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
Care
Notes on care
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
!For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. aring or ice scraper.
You could otherwise scratc hordamage the
surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for afew minutes after cleaning.
Brakin gheats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
Regularc are of your vehicle is acondition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Brakin gefficiencyisr educed after washing
the vehicle. There is arisk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!If DISTRONIC PLUS or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To prevent damage to the vehicle, deactivate DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
Rwhen towing the vehicle
Rin the car wash
!It is preferable to use car washes with
adjustable high-pressure pre-cleaningt hat
corresponds to the specification for the Cab-
riolet program. In car washes that use high
water pressures, there is arisk that asmall
amount of water may leak into the vehicle.
!Designo retractable hardtop: make sure
that the vehicle is not subsequently treated
with hot wax.
!Lock the car if you wash it in an automatic
car wash. Otherwise, the vehicle might be
damaged.
!Never clean your vehicle in aTouchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If you have your vehicle cleaned in ahigh-
pressure automatic car wash, small amounts
of water may enter the vehicle.
!Make sure that the automatic transmission
is in position Nwhen washing your vehicle in
at ow-through car wash. The vehicle could be
damaged if the transmission is in another
position.
236Care
Maintenance and care

Avoidcontact with skin, eyes or clothing. Do
not inhal eany battery gases .Donot lean over
the battery .Keepc hildren away from batter-
ies. Wash away battery aci dimmediatelyw ith
plenty of clean water and see kmedica latten-
tion.
HEnvironmental note
Batterie scontain dangerous
substances .Itisagainst the
la wtod ispose of them with
the householdr ubbish.They
must be collected separately and recycle dtoprotect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to aquali fied spe-
cialist workshop or aspecial
collectio npoint for used bat-
teries.
!Hav ethe battery checked regularly at a
qualified specialist workshop.
Observ ethe service intervals in the Mainte-
nance Bookle torcontact aquali fied specialist
workshop for more information.
!Alway shavew orkonb atteries carrie doutat
aq uali fied specialist workshop.S hould it, in
exceptionalc ircumstances ,beabsolutely
necessary to disconnect the 12-volt battery
yourself, observe the following:
Rsecur ethe vehicl etoprevent it from rolling
away.
Rswitch off the ignition.
Ralways disconnect the negative terminal
clamp first, followe dbythe positive termi-
nal clamp.
After the battery hasb eend isconnected ,the
transmission is locked in position P.
After the work hasb eend one, instal lthe bat-
tery and replace the cove rofthe positive ter-
mina lclamp firmly.
Compl ywiths afety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery .Avoi dc reating sparks.
Battery aci discaustic. Avoi dcontact
with skin, eyes or clothing.
Wear suitabl eprotective clothing,
especially gloves, apron and face-
guard.
Rinse any aci dspillsimmediately
with clear water. Contact aphysician
if necessary.
Wear ey eprotection.
Kee pchildren away.
Observ ethisO perator' sManual.
For safety reasons ,Mercedes-Benz recom-
mend sthaty ouonlyu sebatteries which have
been teste dand approved for your vehicl eby
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering aci dburns shoul dthe
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possibl eservice life, it must always be suffi-
ciently charged.
Like othe rbatteries, the vehicl ebattery may
discharge ove rtime if yo udonot usethe vehicle.
In thisc ase, have the battery disconnected at a
qualified specialist workshop.Y oucan also
charge the battery with acharge rrecommended
by Mercedes-Benz. Contact aquali fied special-
is tw orkshop for furthe rinformation.
Hav ethe battery condition of charge checked
more frequentlyify ouuset he vehicl emainl yf or
short trip sorifyouleav eits tanding idle for a
lengthy period. Consult aquali fied specialist
workshop if yo uwishtol eave your vehicle
parked for alon gp eriodoft ime.
Remove the SmartKeyify oupark the vehicle
and do not require any electrical consumers.
Battery (vehicle)247
Breakdo wn assis tance
Z

The vehicle will then use very little energy, thus
conserving battery power.
If the power supply has been interrupted, e.g. ifyou reconnect the battery, you will have to:
Rreset the function for automatically folding
the exterior mirrors in/out by folding the mir-
rors out once (
Ypage 89)
Rset the clock (see the Digital Operator's Man-
ual)
On vehicles with amultimedia system, the
time is set automatically.
Charging the battery
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over abattery.
GWARNING
Battery acid is caustic. There is arisk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
GWARNING
Ad ischarged battery can freeze at tempera-
tures below freezin gpoint. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is arisk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
!Only use battery chargers with amaximum
charging voltage of 14.8 V.
!Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment. If the indicator/warning lamps do not light up at
low temperatures, it is very likely that the dis-
charged battery has frozen. In this case, you
may neither charge the battery nor jump-start
the vehicle. The service life of
athawed-out bat-
tery may be shorter .The starting characteristics
can be impaired, particularly at low tempera-
tures. Have the thawed-out battery checked at a
qualified specialist workshop.
Read the battery charger's operating instruc-
tions before charging the battery.
XOpen the hood.
XConnectt he battery charger to the positive
terminal and ground point in the same order
as when connectin gthe donor battery in the
jump-starting procedure (
Ypage 249).
248Battery (vehicle)
Breakdown assistance

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment,consisting of apositive terminal and aground point.
GWARNING
Battery acid is caustic. There is arisk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is arisk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over abattery.
GWARNING
During the charging process, abattery produces hydrogen gas. If ashort circuit occurs or sparks
are created, the hydrogen gas can ignite. There is arisk of an explosion.
RMake sure that the positive terminal of aconnected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on abattery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting abattery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnectt he battery terminals while the engine is running.
GWARNING
Ad ischarged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is arisk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the dis-
charged battery has frozen.Int his case, you may neither charge the battery nor jump-start the
vehicle. The service life of athawed-out battery may be shorter. The starting characteristicsc an be
impaired, particularly at low temperatures. Have the thawed-out battery checked at aqualified
specialist workshop.
Jump-starting249
Breakdown assistance
Z