Operating safety
Important safetynotes
GWARNING
If you do not have the prescribed service/
maintenanc ework or any required repairs
carried out, this can result in malfunctions or system failures. There is arisk of an accident.
Always have the prescribed service/mainte-
nanc ework as well as any required repairs
carried out at aqualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
When driving off road or on unpaved roads,
checkt he vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardiz ethe operatin gsafety of
the vehicle. There is an increased risk of an
accidenta nd injury.
Never tamper with the wiring as well as elec-
tronic component sortheir software. You
should have all work to electrical and elec-
tronic equipment carried out at aqualified
specialist workshop.
!There is arisk of damage to the vehicle if:
Rthe vehicle becomes stuck ,e.g. on ahigh
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or ahole in the road
Raheavy objec tstrikes the undercarriage or
parts of the chassis
In situation slike this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catc hfire.
In such situations, have the vehicle checked
and repaired immediately at aqualified spe-
cialist workshop. If on continuin gyour jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult aqualified spe-
cialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions :1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation .Changes
or modifications not expressly approved by the
party responsible for compliancec ould void the
user’s authorit ytooperate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions :(1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Operating safety25
Introduction
Z
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle hasadefect
which could cause acrash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA)ina ddition to notifying Mercedes-Benz
USA,L LC.
If NHTSA receives similar complaints ,itmay
open an investigation, and if it finds that asafety
defect exists in agroup of vehicles, it may order
ar ecall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA,L LC.
To contact NHTSA,y ou may call the Vehicle
Safety Hotlin etoll-free at
1-888-327-4236(TTY: 1-800-424-9153); go to
http://www.safercar.gov ;orwrite to: Admin-
istrator ,NHTSA,4 00 SeventhS treet, SW.,
Washington ,DC20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov- ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident,r escue services can use
the QR code to quickly find the appropriate res- cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in acompact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/ content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
Aw
ide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rvehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
mentst he state of acomponent, amodule, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment,l ateral acceleration, accelerator pedal
position
Rmalfunction sand defects in important system
components, e.g. lights, brakes
Rvehicle reactionsa nd operating conditions in
special driving situations, e.g. air bag deploy-
ment,i ntervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
Data stored in the vehicle27
Introduction
Z
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
Afteramalfunction has been rectified, the infor-
mation is deleted from the malfunction memory
or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to aperson.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi- cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's Manual and/or the mbrace Terms and Condi-
tions.
Event datar ecorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDRistor ecord, in certain crash or near
crash-lik esituations, such as an air bag deploy-
ment or hittin garoad obstacle, data that will
assist in understanding how avehicle's systems
performed. The ED Risdesigned to record data
related to vehicle dynamics and safety systems
for ashort period of time, typically 30 seconds
or less. The ED
Rinthis vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating
RWhether or not the driver and passenger
safety belts were buckled/fastened
RHow far (if at all) the driver was depressing the accelerator and/or brake pedal and
RHow fast the vehicle was traveling.
These data can help provide abetter under-
standin gofthe circumstances in which acci-
dents and injuries occur. NOTE: ED Rdata are
recorded by your vehicle only if anon-trivial
crash situation occurs; no data is recorded by
the ED Runder normal driving conditions and no
personal data (e.g. name, gender, age and acci-
dent location) are recorded. However, other par- ties, such as law enforcement could combine
ED Rd ata with the type of personally identifying
data routinely acquired during acrash investi-
gation.
Access to the vehicle and/or the ED Risneeded
to read data that is recorded by the EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment,c an read the information by accessing the
vehicle or the EDR.
ED Rd ata may be used in civil and criminal mat-
ters as atool in accident reconstruction, acci-
dent claims and vehicle safety. Sincet he Crash
Data Retrieval CDR tool that is used to extract
data from the ED Riscommercially available,
Mercedes-Benz USA,L LC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share ED Rdata with others
without the consen tofthevehicle owners or, if
t
he vehicle is leased, without the consen tofthe
lessee. Exceptions to this representation
include responses to subpoenas by law enforce- ment;byf ederal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The ED Risacomponent of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the ED Rcomponent
may result in amalfunction of the Restraint Sys-
tem Module and other systems.
Statel aws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
28Data stored in the vehicle
Introduction
Sideimpact ai rbags: deplo ynext to the outer
bolster of the sea tbackrest.
Whe ndeployed, the sid eimpact ai rbag offers
additiona lthora xprotection. However, it does
not protect the:
Rhead
Rneck
Rarms
In the event of asidei mpact, the sid eimpact air
ba gisd eploye donthe sid eonw hich the impact
occurs.
The sid eimpact ai rbag on the front-passenger
sid ed eploys under the following conditions:
Rthe OCSs ystem detects that the front-
passenger sea tiso ccupied or
Rthe bel ttongu eise ngaged in the bel tbuckle
of the front-passenger seat
If the bel ttongu eise ngaged in the bel tbuckle,
the sid eimpact ai rbag on the front-passenger
sid ed eploys if an appropriate accident situation
occurs. In this case, deployment is independent
of whethe rthe front-passenger sea tiso ccupied
or not.
Head bags
Hea dbags: deplo yinthe are aofthe sid ewin-
dow satt he front. Whe
ndeployed, the hea dbagenhances the
level of protectio nfor the head. However, it does
not protect the:
Rchest
Rarms
In the event of asidei mpact, the hea dbagis
deploye donthe sid eonw hich the impact
occurs.
If the system determine sthat they can offer
additiona lprotectio ntothat provided by the
sea tbelt, aheadb agmay be deploye dinother
accident situations (
Ypage 48).
The hea dbagon the front-passenger sid edoes
not deplo yunder the following conditions:
ROCSh asdetected that the front-passenger
sea tisu noccupied.
Rthe front-passenger sea tbelti sn ot fastened.
If the bel ttongu eise ngaged in the bel tbuckle,
the hea dbagon the front-passenger side
deploys if an appropriate accident situation
occurs. In this case, deployment is independent
of whethe rthe front-passenger sea tiso ccupied
or not.
Occupant Classification System
(OCS)
Introduction
The Occupant Classification System (OCS) cat-
egorize sthe person in the front-passenger seat.
Depending on that result, the front-passenger
front ai rbag and front-passenger knee ba gare
either enabled or deactivated.
The system doe snot deactivate:
Rthe sid eimpact ai rbag
Rthe front-passenger hea dbag
Rthe Emergency Tensioning Devices
Prerequisites
To be classifie dcorrectly ,the front passenger
mus tsit:
Rwith the sea tbeltf astened correctly
Rin an almost upright position with thei rback
against the sea tbackrest
Rwith thei rfee tresting on the floor, if possible
44Occupan tsafety
Safety
If the front passenger does not observe these
conditions, OCS may produceafalse classifica-
tion, e.g. because the front passenger:
Rtransfers their weight by supporting them-
selves on avehicle armrest
Rsits in such away that their weight is raised
from the seat cushion
If you install achild restraint system on the
front-passenger seat, be sure to observe the
correct positioning of the child restraint system.
Never place objects under or behind the child
restraint system, e.g. acushion. The entire base
of the child restraint system must always rest on
the seat cushio nofthe front-passenger seat.
The backrest of the forward-facing child
restraint system must lie as flat as possible
against the backrest of the front-passenger
seat.
The child restraint system must not touch the
roof or be subjected to aload by the head
restraint. Adjust the angle of the seat backrest
and the head restraint positiona ccordingly.
Only then can OCS be guaranteed to function
correctly. Alway sobserve the child restraint sys-
tem manufacturer's installation and operating
instructions.
Occupant Classification System opera-
tion (OCS)
:PASSENGER AIR BAG ON indicator lamp
;PASSENGER AIR BAG OFF indicator lamp
The indicator lamp sinform you whether the
front-passenger front air bag is deactivated or
enabled.
XPress the Start/Stop button once or twice, or turn the SmartKey to position 1or 2in the
ignition lock.
The system carries out self-diagnostics. The PASSENGER AIR BAG OFF and PASSENGER
AIR BAG ON indicator lamp
smust lightu psimul-
taneousl yfor approximately six seconds.
The indicator lamp sdisplay the status of the
front-passenger front air bag.
RPASSENGER AIR BAG ON lights up: the front-
passenger front air bag is enabled. If, in the
event of an accident, all deployment criteria
are met, the front-passenger front air bag is
deployed.
RPASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
If the status of the front-passenger front air bag changes whil ethe vehicle is in motion, an air bag
display messag eappears in the instrument clus-
ter (
Ypage 187). When the front-passenger
seat is occupied, always pay attention to the
PASSENGER AIR BAG ON and PASSENGER AIR
BAG OFF indicator lamps. Be aware of the status
of the front-passenger front air bag both before
and during the journey.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp is lit, the front-passenger front air bag is
disabled.Itw illnot be deployed in the event of
an accident and cannot perform its intended
protective function. Aperson in the front-
passenger seat could then, for example ,come
into contact with the vehicle's interior, espe-
ciallyift he person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front- passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe front-passenger seat has been moved
back as far back as possible.
Rthe person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front air bag is correct.
Occupant safety45
Safety
Z
GWARNING
If you secure achild in arearward-facing child
restraint system on the front-passenge rseat
and the PASSENGER AIR BAG ON indicator
lamp is lit up, the front-passenge rfront air bag
may deploy in an accident. The child coul dbe
struck by the air bag .This posesani ncreased
risk of injury or even fatal injury.
Make sure that the front-passenge rfront air
bag has been disabled. The PASSENGER AIR
BAG OFF indicator lamp must be lit.
If the PASSENGER AIR BAG OFF indicator lamp
remains off and/or the PASSENGER AIR BAG
ON indicator lamp lights up, do not install arear-
ward-facing child restraint system on the front-
passenger seat. You can find more information
on OCS under "Problems with the Occupant
Classification System" (
Ypag e48).
GWARNING
If you secure achild in aforward-facing child
restraint system on the front-passenge rseat
and you position the front-passenge rseat too
close to the dashboard, in the event of an
accident, the child could:
Rcome into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
Rbe struck by the air bag if the PASSENGER
AIR BAG ON is lit up
This poses an increased risk of injury or even fatal injury.
Move the front-passenge rseat as far back as
possible.A lways make sure that the shoulder
belts trap is correctly routed from the vehicle
beltl oop to the shoulde rbeltg uide on the
child restraint system. The shoulde rbelts trap
must be routed forwards and downwards
from the beltl oop.Always observe the child
restraint system manufacturer's installation
instructions.
If OCS determines that:
Rthe front-passenge rseat is unoccupied ,the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and remains lit. This indicates that the front-
passenger front air bag is deactivated.
Rthe front-passenge
rseat is occupied by a
child of up to twelve months old, in astandard
child restraint system, the PASSENGER AIR
BAG OFF indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenge rfront air bag is
deactivated.
But even in the case of atwelve-month-old
child ,inas tandard child restraint system, the
PASSENGER AIR BAG ON can light up perma-
nently after the system self-test. This indi-
cates that the front-passenge rfront air bag is
activated. The result of the classification is
dependent on, among other factors, the child
restraint system and the child's stature. Make
sure that the conditions for acorrect classi-
ficatio nare met. If the PASSENGER AIR BAG
OFF indicator lamp is still lit, do not install a
child restraint system on the front-passenger
seat.
Rthe front-passenge rseat is occupied by aper-
son of smaller stature (e.g. ateenage ror
smal ladult), either the PASSENGER AIR BAG
ON or PASSENGER AIR BAG OFF indicator
lamp lights up and remains lit after the system
self-test depending on the result of the clas-
sification.
-If the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger
seat as far back as possible.
-If the PASSENGER AIR BAG OFF indicator
lamp is lit, apersonofs maller stature
should not use the front-passenge rseat.
Rthe front-passenge rseat is occupied by an
adult or apersonofa dult stature, the
PASSENGER AIR BAG ON indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front air bag is activated.
If children are traveling in the vehicle, be sure to
observe the notes on "Children in the vehicle"
(
Ypag e51).
When OCS is malfunctioning, the red 6
restraint system warning lamp in the instrument
cluster and the PASSENGER AIR BAG OFF indi-
cator lamp light up simultaneously .The front-
passenger front air bag is deactivated in this
case and does not deploy during an accident.
Have the system checked by qualified techni-
cians as soon as possible.C onsult an authorized
Mercedes-Benz Center. The front-passenger
46Occupant safety
Safety
Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test"(Ypage 47).
ProblemPossible causes/consequences andMSolutions
The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
passenger seat is occu-
pied by an adult oraper-
son of astature corre-
sponding to that of an
adult.The classification of the person on the front-passenger seat is incor-
rect.
XMake sure the conditionsf orac orrect classification of the person
on the front-passenger seat are met (Ypage 44).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-
passenger seat may not be used.
XHave OCS checked as soon as possible at an authorized Mercedes- Benz Center.
The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seat
is:
Runoccupied
Roccupied with the
weight of achild up to
twelve months old in a
child restraint system
OCS is malfunctioning.
XMake sure there is nothin gbetween the seat cushion and the child
seat.
XMake sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as flat as possible
against the backrest of the front-passenger seat. If necessary,
adjust the position of the front-passenger seat.
XWhen installing the child restraint system, make sure that the seat belt is tight. Do not pull the seat belt tight using the front-passenger
seat adjustment .This could result in the seat belt and the child
restraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
Make sure that the head restraint does not apply aload to the child
restraint system. If necessary, adjust the head restraint accord-
ingly.
XMake sure that no object sare applying additional weight onto the
seat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains off and/or
the PASSENGER AIR BAG ON indicator lamp lights up, do not install ac hild restraint system on the front-passenger seat.
XHave OCS checked as soon as possible at an authorized Mercedes-
Benz Center.
Deployment of Emergency Tensioning
Devices and air bags
Important safety notes
GWARNING
The air bag parts are hot after an air bag has
been deployed. There is arisk of injury.
Do not touch the air bag parts. Have a
deploye dair bag replaced at aqualified spe-
cialist workshop as soon as possible.
GWARNING
Ad eployeda ir bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to aqualified special-
ist workshop in order to have adeployeda ir
bag replaced.
For your own safety and that of your front
passenger, it is important that you have
48Occupant safety
Safety
only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed even
though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
asaresult.
If the control unit of the restraint system detects
as ide impact or avehicle rollover, the relevant
components of the restraint system are activa-
ted separately depending on the anticipated
type of accident.
RSide impact air bag on the side of impact,
independently of the Emergency Tensioning
Device and the use of the seat belt on the
driver's seat
The side impact air bag on the front-
passenger side deploys under the following
conditions:
-the OCS system detect sthat the front-
passenger seat is occupied or
-the belt tongue is engaged in the belt
buckle of the front-passenger seat
RHead bag on the side of impact, independ-
ently of the use of the seat belt and inde-
pendently of whether the front-passenger
seat is occupied
REmergency TensioningD evices, if the system
determines that deployment can offer addi-
tional protection in this situation
RHead bags on the driver's and front-
passenger side in certain situations when the
vehicle rolls over, if the system determines
that deployment can offer additional protec-
tion to that provided by the seat belt
iNot all air bags are deployed in an accident.
The different air bag systems work independ-
ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident:
RFrontal collision
RSide impact
RRollover
NECK-PRO head restraints
Important safety notes
GWARNING
The function of the head restraint may be
impaired if you:
Rattach object ssuch as coat hangers to the
head restraints, for example
Ruse head restraint covers
If you do so, the head restraint scannot fulfill
their intended protective function in the event of an accident.Ina ddition, objectsattached
to the head restraint scould endanger other
vehicle occupants. There is an increased risk
of injury.
Do not attach any object stothe head
restraint sand do not use head restraint cov-
ers.
Method of operation
NECK-PRO head restraint sreduce the likelihood
of head and chest injuries. The NECK-PRO head
restraint sonthe driver's and front-passenger
seats are moved forwards and upwards in the
event of arear-end collision of acertain severity.
This provides better head support.
If the NECK-PRO head restraint shave been trig-
gered in an accident,y ou must reset the NECK-
PRO head restraint sonthe driver’s and front-
passenger seat (
Ypage 51). Otherwise, the
additional protection will not be available in the event of another rear-end collision. You can rec-
ognize when NECK-PRO head restraint shave
been triggered by the fact that they have moved
forwards and can no longer be adjusted.
Mercedes-Benz recommends that you have the
NECK-PRO head restraint schecked for func-
tionality at aqualified specialist workshop after
ar ear-end collision.
50Occupant safety
Safety