2017 MERCEDES-BENZ S CLASS engine

Problem
Possible causes/consequences and P Solutions
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Lock or unlock the vehicle using the mechanical key ( Y
page 84).X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 334).
or X
Jump-start the vehicle ( Y
page 335).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 80) and replace it if necessary
( Y
page 80).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.82
SmartKey
Opening and closing

Door s
Important safet y notes
G WARNING
If children are lef t unsupervised in th e vehicle,
they could: R
ope n th e doors , thus endangerin g other
people or road users. R
get out and disrup t traffic .R
operat e th e vehicle' s equipment.
Additionally, children could set th e vehicle in
motion if, fo r example, they:R
release th e parking brake .R
shiftin g th e automatic transmissio n out of
par k position PR
Start th e engine.
There is a ris k of an acciden t and injury.
Whe n leavin g th e vehicle, always take th e
SmartKey wit h you and loc k th e vehicle. Never
leav e children or animals unattended in th e
vehicle. Always keep th e SmartKey out of
reach of children .
Unlockin g an d opening doors from
th e insideYou can ope n a doo r from insid e th e vehicle
eve n if it has bee n locked. You can only ope n th e
rea r doors from insid e th e vehicle if they are no t
secure d by th e child-proof locks ( Y
page 65). If
th e vehicle has bee n locke d wit h th e SmartKey
or wit h KEYLESS-GO , opening a doo r from th e
insid e will trigger th e anti-thef t alar m system.
Switc h of f th e alar m ( Y
page 76) . X
To unlock an d ope n a front door: pull doo r
handle D .
If th e doo r is locked, locking knob C pop s up.
The doo r is unlocke d and opens .X
To unlock a rear door: pull rea r doo r handle.
The locking knob on th e rea r doo r pop s up and
th e rea r doo r unlocks .X
To ope n a rear door: pull rea r doo r handle
again .
The rea r doo r opens .
Centrally locking an d unlocking th e
vehicle from th e insideYou can centrall y loc k and unloc k th e vehicle
from th e inside. The buttons are located on bot h
fron t doors .
X
To unlock : press butto n C .X
To lock : press butto n D .
If th e front-passenger doo r is closed, th e vehi-
cl e locks .
If th e driver's doo r is open, th e doo r stays
unlocked.
Meanwhile, th e fue l filler flap will no t be locke d
or unlocked.
You canno t unloc k th e vehicle centrall y from th e
insid e if th e vehicle has bee n locke d wit h th e
SmartKey or KEYLESS-GO .
The doors can be opene d from th e inside. You
can only ope n th e rea r doors from insid e th e
vehicle if they are no t secure d by th e child-proof
locks ( Y
page 65).
If th e vehicle has bee n locke d wit h th e SmartKey
or wit h KEYLESS-GO , opening a doo r from th e
insid e will trigger th e anti-thef t alar m system.
Switc h of f th e alar m ( Y
page 76) .Doors 83
Opening and closing Z

X
To lock: turn the mechanical key clockwise as
far as it will go to position G .X
To unlock: turn the mechanical key counter-
clockwise as far as it will go to position G .
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
( Y
page 76).
Trunk
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. ! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
You can limit the opening angle of the trunk lid in
the multimedia system; see the Digital Opera-
tor's Manual.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 376).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
You should preferably place luggage or loads in
the trunk. Observe the loading guidelines
( Y
page 281).
Obstruction detection with reversing
feature for the trunk lid Vehicles with trunk lid remote closing fea-
ture:
The trunk lid is equipped with automatic
obstruction detection with a reversing feature. If
a solid object blocks or restricts the trunk lid
when automatically opening or closing, this pro-
cedure is stopped. If the trunk lid is stopped
during the closing procedure, it will open again
automatically. The automatic obstruction detec-
tion with reversing feature is only an aid. It is not
a substitute for your attentiveness when open-
ing and closing the trunk lid.
G WARNING
The reversing feature does not respond: R
to soft, light and thin objects, e.g. fingers R
over the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one being trapped in these situations in par-
ticular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
press the T button on the SmartKey, or R
pull or press the remote operating switch
on the driver's door or R
press the closing or locking button on the
trunk lid, or R
pull on the trunk lid handle Trunk 85
Opening and closing Z

Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
Opening and closing manually
Opening X
Press the T button on the SmartKey.
or X
Pull handle C .
The trunk lid opens.
Closing
X
Pull the trunk lid down using recess C .
Vehicles with trunk lid remote closing fea-
ture or power closing: X
Lightly push the trunk lid closed.
The power closing function pulls the trunk lid
closed. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-GO
( Y
page 78).
If KEYLESS-GO detects a SmartKey in the
trunk, the trunk lid cannot be locked. It then
opens again.
Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the trunk lid. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
trunk lid. R
pull the trunk lid handle
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.86
Trunk
Opening and closing

Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 376).
Opening automatically You can open the trunk lid automatically using
the SmartKey or the handle in the trunk lid. X
Press and hold the T button on the Smart-
Key until the trunk lid opens.
or X
If the trunk lid is unlocked, pull the trunk lid
handle and let it go again immediately.
Closing automatically You can close the trunk lid automatically using
the SmartKey or the closing button in the trunk
lid.
X
Press closing button C on the trunk lid.
or X
If the SmartKey is located in the immediate
vicinity of the vehicle: press the T button
on the SmartKey.
You can release the button as soon as the
trunk lid starts to close. X
To stop the closing process: R
Press the T button on the SmartKey.R
Pull the handle in the trunk lid. R
Press closing button C or locking but-
ton D on the trunk lid. R
Press the remote operating switch on the
driver's door. R
In vehicles with HANDS-FREE ACCESS:
kick into the sensor detection range under
the bumper with your foot.
i If the T button on the SmartKey is
pressed or HANDS-FREE ACCESS is initiated
after the closing process is stopped, the trunk
lid opens.
Vehicles with trunk lid remote closing fea-
ture and KEYLESS-GO: when all the doors are
closed, you can simultaneously close the trunk
lid and lock the vehicle. The SmartKey must be
located to the rear of the vehicle. X
Press and release locking button D on the
trunk lid.
If a KEYLESS-GO key is detected outside the
vehicle, the trunk lid closes and the vehicle
locks.
If KEYLESS-GO detects a second SmartKey out-
side the vehicle, the trunk lid remains closed.
If KEYLESS-GO detects a SmartKey in the trunk,
the trunk lid opens again after it is closed.
HANDS-FREE ACCESS
Important safety notes
G WARNING
The vehicle's exhaust system may be very hot.
You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the trunk lid or stop the
procedure without using your hands. This is use- Trunk 87
Opening and closing Z

ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points: R
Carry your KEYLESS-GO key about your per-
son. The KEYLESS-GO key must be in the rear
detection range of the vehicle. R
When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
R
Always ensure that you only make the kicking
movement within the detection range of sen-
sors C .R
Stand at least 12 in (30 cm) away from the
rear area while doing so. R
Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly. R
HANDS-FREE ACCESS does not function
when the engine is started. R
Dirt caused by road salt around sensors C
may restrict functionality. R
Using the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality. R
If a KEYLESS-GO key is within the rear detec-
tion range of KEYLESS-GO, HANDS-FREE
ACCESS could be triggered. The trunk lid
could thus be opened or closed unintention-
ally, for example, if you: -
sit on the edge of the trunk. -
set something down or lift something up
behind the vehicle. -
polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent unintentional
opening or closing of the trunk lid. Operation X
To open or close: kick into sensor detection
range C under the bumper with your foot.
A warning tone will sound while the trunk lid is
opening or closing. X
If the trunk lid does not open or close after
several attempts: wait at least ten seconds
then move your leg under the bumper once
again.
If you hold your foot under the bumper for too
long, the trunk lid does not open or close.
Repeat the leg movement more quickly if this
occurs.
To stop the opening or closing procedure, you
have the following options: R
Kick with your foot in sensor detection
range C under the bumper. R
Press the closing button on the trunk lid. R
Pull the handle on the outside of the trunk lid. R
Press the T button on the SmartKey
If the trunk lid closing procedure has been stop-
ped: R
move your foot under the bumper again and
the trunk lid will open
If the trunk lid opening procedure has been
stopped: R
move your foot under the bumper again and
the trunk lid will close88
Trunk
Opening and closing

Opening/closing automatically from
inside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the trunk lid. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the trunk lid, pull on the remote operat-
ing switch.
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 376). Opening and closing X
To open: pull the remote operating switch for
trunk lid C until the trunk lid opens. X
To close: press and hold remote operating
switch C for the trunk lid until the trunk lid is
completely closed.
When the vehicle is stationary, you can close the
trunk lid from the driver's seat. When the vehicle
is also unlocked, you can also open the trunk lid
from inside.
Locking the trunk separately You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk remains
locked and cannot be opened.
X
To activate: close the trunk lid. X
Open the glove box. X
Push the switch to position D .
If the vehicle is unlocked centrally, the trunk
remains locked.
i You can also lock the glove box
( Y
page 282). Trunk 89
Opening and closing Z

Before opening or closing the side windows, a
check is carried out to see whether a valid
SmartKey is in the vehicle. The check is carried
out if you use the start/stop button instead of a
SmartKey in the ignition and you press or pull a
button while the engine is switched off. This is
carried out by means of a brief radio connection
between the vehicle and the SmartKey.
Information on opening and closing the roller
sunblinds on the rear side windows
( Y
page 293).
Convenience opening
General notes If the SmartKey is in close proximity to the vehi-
cle, the convenience opening function is availa-
ble.
You can ventilate the vehicle before you start
driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously: R
unlock the vehicle R
open the side windows R
open the panorama roof with power tilt/slid-
ing panel and the roller sunblinds R
switch on the seat ventilation for the driver's
seat
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
Convenience opening X
Press and hold the 6 button until the side
windows and the panorama sunroof are in the
desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first. X
Keep the 6 button pressed until the pan-
orama roof with power tilt/sliding panel is in
the desired position. X
To interrupt convenience opening: release
the 6 button. Convenience closing feature
Important safety notes
G WARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simultane-
ously: R
close the side windows R
close the panorama roof with power tilt/slid-
ing panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
i Notes on the automatic reversing feature
for: R
the side window ( Y
page 91)R
the panorama roof with power tilt/sliding
panel ( Y
page 95) R
the roller sunblinds ( Y
page 96)
Using the SmartKey X
Press and hold the 7 button until the side
windows and the panorama roof with power
tilt/sliding panel are fully closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed. X
On vehicles with a panorama roof with
power tilt/sliding panel: press and hold the
7 button again until the roller sunblinds of
the panorama roof with power tilt/sliding
panel close. X
To interrupt convenience closing: release
the 7 button.
Using KEYLESS-GO
The SmartKey must be outside the vehicle. All
the doors must be closed.92
Side windows
Opening and closing