Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position gin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 146). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 335).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 316). Observe the warning notes
as you do so and add coolant if necessary.
Driving151
Driving and parking
Z
XCompletely insert thefiller neck of the fuel
pump nozz leinto the tank, hook in place and
refuel.
XOnly fill the tank unt ilthe pump nozz le
swit ches off.
Do not add any more fuel after the pump stops filli ng for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
XReplac e the cap on the filler neck and turn
clock wiseuntil it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the veh i-
cle. If you drive at speeds
above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler
Flap Openmessageisshown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 244).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 264).
For further information on warning and indicator
lamps inthe instrument cluster, see
(
Ypage 264).
Problems with fuel and the fuel tank
ProblemPossible causes/consequences and MSolutions
Fuelisleaking from the
veh icle.GWAR NING
The fuel line or the fuel tank is faulty.
Risk of explos ion or fire.
XApply the electr icparking brake.
XSwit ch off the engine.
XMake sure that the ignition is switched off (Ypage 145).
or
XWhen using the SmartKey, turn the SmartKey to position 0in the
ignition lock and remove it(Ypage 145).
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap isnot unlocked.
XUnlock the veh icle(Ypage 77).
The SmartKey battery is discharged or nearly discharged.
XUnlock the veh icleusing the mechanical key (Ypage 79).
The fuel filler flap isunlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
Refueling161
Driving and parking
Z
In addition, at least one of the following condi-
tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and the
driver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The red F(USA only) or !(Canada only)
indicator lamp in the instrument cluster lights
up.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically
The electric parking brake is released automat-
ically when all of the following conditions are
fulfilled:
Rthe engine is running.
Rthe transmission is in position Dor R.
Rthe seat belt has been fastened
Ryou depress the accelerator pedal
If the automatic transmission is in position R,
the trunk lid must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed.
Ryou have shifted out of transmission position
P or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise the parking
brake will be released and the vehicle will start
to move.
Emergency braking
The vehicle can also be braked during an emer-
gency by using the electric parking brake.
XWhile driving, push handle :of the electric
parking brake (Ypage 163).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer electric parking brake
handle :is depressed, the greater the brak-
ing force. During braking:
Ra warning tone sounds
Rthe
Please Release Parking Brakemes-
sage appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
Hybrid vehicles: observe the notes on the high-
voltage battery in the separate Operator's Man-
ual.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
164Driving tips
Driving and parking
gram, the vehicle accelerates more gently. This
setting is recommended in stop-and-start traf-
fic.
Mercedes-AMG vehicles:DISTRONIC PLUS
supports a sporty driving style when you select
the Sor Mdrive program (
Ypage 155). Accel-
eration behind the vehicle in front or to the set
speed is then noticeably more dynamic. When
you select the Cdrive program, the vehicle
accelerates more gently. This setting is recom-
mended in stop-and-start traffic.
Changing lanes
DISTRONIC PLUS aids you when switching to
the overtaking lane, if:
Ryou are driving faster than 45 mph (70 km/h)
Ryou switch on the appropriate turn signal
RDISTRONIC PLUS does not detect a danger of
a collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted if
changing lanes takes too long or if the distance
between your vehicle and the vehicle in front
becomes too small.
When you change lanes, DISTRONIC PLUS mon-
itors the left lane (on left-hand-drive vehicles) or the right lane (on right-hand-drive vehicles).
Stopping
GWARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
Rthere is a malfunction in the system or in
the voltage supply.
RDISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected.
Rthe accelerator pedal has been depressed, e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away. For further information on deactivating
DISTRONIC PLUS (
Ypage 176).
If DISTRONIC PLUS detects that the vehicle in
front has stopped, it will cause your vehicle to
brake and come to a halt.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
Depending on the specified minimum distance,
your vehicle will come to a standstill at a suffi-
cient distance behind the vehicle in front. The
specified minimum distance is set using the
control on the cruise control lever.
When DISTRONIC PLUS is activated, the trans-
mission is shifted automatically to position Pif:
Rthe driver's seat belt is not fastened and the
driver's door is open.
Rthe engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and:
Ra system malfunction occurs.
Rthe power supply is not sufficient.
If a malfunction occurs, the transmission may
also shift into position Pautomatically.
Setting a speed
XPush the cruise control lever upwards :for a
higher speed or down ;for a lower speed.
XTo adjust the set speed in1 mphincre-
ments (1 km/hincrements): briefly push
the cruise control lever up :or down ;to
the pressure point.
Every time the cruise control lever is pressed
up : or down ;the last speed stored is
increased or reduced.
XTo adjust the set speed in5 mphincre-
ments (10 km/hincrements): briefly push
the cruise control lever up :or down ;
beyond the pressure point.
Every time the cruise control lever is pressed
up : or down ;, the last speed stored is
increased or reduced.
iIf you accelerate to overtake, DISTRONIC
PLUS adjusts the vehicle's speed back to the
174Driving systems
Driving and parking
Important safety notes
GWARNING
When leaving th evehicle, it can still rol laway
despit ebein gbraked by th eHOLD function if:
Rthere is amalfunction in th esystem or in
th evoltag esupply.
Rth eHOLD function has been deactivated by
pressin gth eaccelerato rpedal or th ebrak e
pedal ,e.g. by avehicl eoccupant .
Rtheelectrical system in th eengin ecom-
partment, th ebattery or th efuses have
been tampered with.
Rth ebattery is disconnected
Ther eis aris kof an accident.
If you wish to exit th evehicle, always tur noff
th eHOLD function and secure th evehicl e
against rollin gaway.
Further information on deactivating th eHOLD
function (
Ypage 179).
!When DISTRONI CPLU Sor th eHOLD func-
tion is activated, th evehicl ebrakes automat -
ically in certain situations.
To avoi ddamag eto th evehicle, deactivat e
DISTRONI CPLU Sand th eHOLD function in
th efollowin gor similar situations:
Rwhen towin gth evehicl e
Rin thecar wash
Activation conditions
You can activat eth eHOLD function if all of th e
followin gcondition sare fulfilled :
Rthevehicl eis stationary.
Rth eengin eis runnin gor if it has been auto -
matically switched off by th eECO start/sto p
function .
Rthedriver' sdoor is closed or your seat belt is
fastened.
Rth eelectric parking brak eis released.
Rth etransmission is in position D,Ror N.
RDISTRONI CPLU Sis deactivated.
Activating the HOLD function
XMak esur ethat th eactivation condition sare
met .
XDepress th ebrak epedal .
XQuickly depress th ebrak epedal further
until :appear sin th emultifunction display.
The HOLD function is activated. You can
release th ebrak epedal .
If depressing th ebrak epedal th efirst time does
no tactivat eth eHOLD function ,wait briefly and
then tr yagain .
Deactivating the HOLD function
The HOLD function is deactivated automatically
if:
Ryou accelerate and th etransmission is in
position Dor R.
Ryou shif tth etransmission to position P.
Ryou depress thebrak epedal again wit h acer-
tai namoun tof pressur euntil ë disap-
pear sfrom th emultifunction display.
Ryou secure th evehicl eusin gth eelectric park -
ing brake.
Ryou activat eDISTRONI CPLUS.
Afte r atime, th eelectric parking brak esecures
th evehicl eand relieves th eservic ebrake. The
HOLD function is then deactivated.
When th eHOLD function is activated, th etrans -
mission is shifte dautomatically to position Pif:
Rth edriver' sseat belt is no tfastene dand th e
driver' sdoor is open .
Rtheengin eis switched off ,unless it is auto -
matically switched off by th eECO start/sto p
function .
Driving systems179
Driving and parking
Z
Active Parking Assist will only detect parking
spaces:
Rparallel or at right angles to the direction of
travel
Rthat are parallel to the direction of travel and
at least 59 in (1.5m) wide
Rthat are parallel to the direction of travel and
at least 39.5 in (1.0 m)longer than your vehi-
cle
Rthat are at right angles to the direction of
travel and at least 39.5 in (1.0 m) wider than
your vehicle
iNote that Active Parking Assist cannot
measure the size of a parking space if it is at
right angles to the direction of travel. You will
need to judge whether your vehicle will fit into
the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see the parking symbol as a
status indicator in the instrument cluster. When
a parking space has been detected, an arrow
towards the right or the left also appears. By
default, Active Parking Assist only displays park-
ing spaces on the front-passenger side. Parking
spaces on the driver's side are displayed as
soon as the turn signal on the driver's side is
activated. When parking on the driver's side,
this must remain switched on until you acknowl-
edge the use of Active Parking Assist by press-
ing the abutton on the multifunction steer-
ing wheel. The system automatically determines
whether the parking space is parallel or at right
angles to the direction of travel.
A parking space is displayed while you are driv-
ing past it, and until you are approximately 50 ft
(15 m) away from it.
Parking
GWARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
Rthere is a malfunction in the system or in
the voltage supply.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected.
Rthe accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
iWhen PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time.
XStop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster.
XShift the transmission to position R.
The Start
ParkAssist?Yes:OKNo:%
message appears in the multifunction display.
XTo cancel the procedure: press the%
button on the multifunction steering wheel or
pull away.
or
XTo park using Active Parking Assist: press
the a button on the multifunction steering
wheel.
The Park Assist Active Accelerate
and BrakeObserve Surroundingsmes-
sage appears in the multifunction display.
XLet go of the multifunction steering wheel.
XBack up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise Active Parking Assist will be canceled.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking
spaces.
The Park
AssistActiveSelect DObserveSurroundingsmessage appears in the multi-
function display.
XShift the transmission to position Dwhile the
vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
188Driving systems
Driving and parking
Using theDisplay Contentfunction, you
can, depending on your vehicle's equipment,
choose between four standard displays. The
selected contents then appear in the Head-up
Display.
In Mercedes-AMG vehicles, you can also
choose between two AMG displays. If you
select an AMG display, the Head-up Display
shows AMG-specific contents.
If you select a display with traffic signs, detec-
ted traffic signs from Traffic Sign Assist
appear in the Head-up Display.
Menus and submenus
Menu overview
Press the òbutton on the steering wheel to
open the menu list.
Operating the on-board computer (
Ypage 211).
Depending on the vehicle equipment, you can
select the following menu:
RTripmenu (Ypage 214)
RNavimenu (navigation instructions)
(Ypage 215)
RRadiomenu (Ypage 217)
RMediamenu (Ypage 218)
RTelephonemenu (Ypage 219)
RAssistance Graphicmenu (Ypage 221)
RServicemenu (Ypage 221)
RSettingsmenu (Ypage 221)
RAMGmenu (Mercedes-AMG vehicles)
(Ypage 226)
Trip menu
Standard display
XPress and hold the %button on the steer-
ing wheel until the Tripmenu with trip odom-
eter :and odometer ;appears.
Displaying the range and current fuel
consumption
:Range of the fuel supply
;Current fuel consumption
=Recuperation display
Mercedes-AMG vehicles: the menu only dis-
plays approximate range :.
XPress theòbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Tripmenu.
XConfirm by pressing aon the steering
wheel.
XPress :or9 to select the display.
Approximate range :that can be covered is
calculated according to your current driving
style and the amount of fuel in the tank. If
there is only a small amount of fuel left in the
fuel tank, a vehicle being refueled C
appears instead of approximate range :.
Recuperation display =shows you if energy
has been recuperated from the kinetic energy in overrun mode and saved in the battery.
Recuperation display =depends on the
engine installed and is therefore not available
in all vehicles.
ECO display
The ECO display is not available in Mercedes-
AMG vehicles.
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Tripmenu.
214Menus and submenus
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
The yellow!warning lamp lights up. The red F(USAonly)
or ! (Canada only) indicator lamp flashes for about te nseconds
after th eelectric parking brak ehas been applie dor released. It then
goe sout or remain slit .
The electric parking brak eis malfunctioning .
XSwitchoff th eignition and tur nit bac kon .
XApply th eelectric parking brake.
If it is no tpossibl eto engage th eelectric parking brake:
XShift th etransmission to position P.
XVisitaqualified specialist workshop .
If it is no tpossibl eto release th eelectric parking brake:
XReleas eth eelectric parking brak eautomatically (Ypage 164).
If th eelectric parking brak estill canno tbe released:
XConsult aqualified specialist workshop .
The yellow!warning lamp lights up. If you manually apply or
release th eelectric parking brake, th ered F (USAonly) or !
(Canada only) indicator lamp flashes .
The electric parking brak eis malfunctioning .It is no tpossibl eto apply
th eelectric parking brak emanually.
XShift th etransmission to position P.
XVisitaqualified specialist workshop .
F(USA
only)
!( Canada
only)
Parkin gBrake Inop‐
erativ e
The yellow !warning lamp lights up. The red F(USAonly)
or ! (Canada only) indicator lamp flashes for about te nseconds
after th eelectric parking brak ehas been applie dor released. It then
goe sout or remain slit .
The electric parking brak eis malfunctioning ,e.g. because of over-
voltag eor undervoltage.
XRemove th ecaus efor th eovervoltage or undervoltage, e.g. by
charging th ebattery or restarting th eengine.
XEngage or release th eelectric parking brake.
If it remain simpossible to apply or release th eelectric parking brake:
XSwitc hoff th eignition and tur nit bac kon .
XEngage or release th eelectric parking brake.
If th eelectric parking brak estill canno tbe released:
XConsult aqualified specialist workshop .
If th eelectric parking brak estill canno tbe applied:
XVisit aqualified specialist workshop .
232Display messages
On-board computer and displays