
Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
7G-TRONIC:it is only possible to shift into secondgear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
7G-TRONIC: IfD is selected, the transmission shifts into second
gear, if Ris selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
138Refueling
Driving and parking

If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed. For further information on fuel and fuel quality
(
Ypage 330).
Refueling
General information
Pay attention to the important safety notes
(Ypage 138).
If you unlock/lock the vehicle from the outside,
the fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed in
the instrument cluster 8. The arrow next to
the filling pump indicates the side of the vehicle.
Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Instruction label for fuel type to be refueled
XSwitch off the engine.
XOpen the driver's door.
The vehicle electronics now have status 0.
This is the same as the SmartKey having been
removed.
or, if the SmartKey is inserted in the ignition
lock:
XRemove the SmartKey from the ignition lock.
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the inside of fuel filler flap ;.
Refueling139
Driving and parking
Z

XCompletely insert thefiller neck of the fuel
pump nozz leinto the tank, hook in place and
refuel.
XOnly fill the tank unt ilthe pump nozz le
swit ches off.
Do not add any more fuel after the pump stops filli ng for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
XReplac e the cap on the filler neck and turn
clock wiseuntil it engages audibly.
XClose the fuel filler flap. If
you drive at speeds above 2 km/hwith the fuel
fille r flap open, the Fuel Filler Flap Open
message is shown on the multifunction display.
Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 219).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 238).
For further information on warning and indicator
lamps inthe instrument cluster, see
(
Ypage 238).
Problems with fuel and the fuel tank
ProblemPossible causes/consequences and MSolutions
Fuelisleaking from the
veh icle.GWAR NING
The fuel line or the fuel tank isfaulty.
Risk of explos ion or fire.
XApply the electr icparking brake.
XSwit ch off the engine.
XMake sure that the ignition is switched off (Ypage 124).
or
XWhen using the SmartKey, turn the SmartKey to position 0in the
ignition lock and remove it (Ypage 124).
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap isnot unlocked.
XUnlock the veh icle(Ypage 72).
The SmartKey battery is discharged or nearly discharged.
XUnlock the veh icleusing the mechanical key (Ypage 74).
The fuel filler flap isunlocked, but the opening mechanism isjammed.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite ifthey come into contact with
hot parts of the exhaust system or exhaust
gas flow. There isa risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the veh i-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
140Parking
Driving and parking

GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 124).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "Key removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
whi le the vehicle i
s in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off function.
Parking141
Driving and parking
Z

Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs a function
test at regular intervals while the engine is
switched off. The sounds that can be heard while
this is occurring are normal.
Applying or releasing manually
XTo engage: push handle :.
When the electric parking brake is applied,
the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed.
XTo release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
goes out.
The electric parking brake can only be released:
Rwhen the SmartKey is in position 1or 2in the
ignition lock (Ypage 124) or
Rif the ignition was switched on using the
Start/Stop button
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position P
and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
automatically applied, pull handle :.
The electric parking brake is also engaged auto- matically if:
RDISTRONIC PLUS brings the vehicle to a
standstill or
Rthe HOLD function is keeping the vehicle sta-
tionary
RActive Parking Assist is keeping the vehicle
stationary
142Parking
Driving and parking

Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
!Vehicles with 4MATIC: the ESP®system
operates automatically. The engine and the
ignition must therefore be switched off (the
SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must be
in position 0or 1) if the electric parking brake
is tested on a brake dynamometer.
Braking triggered automatically by ESP
®may
cause severe damage to the brake system.
!Vehicles without 4MATIC: the ESP®sys-
tem operates automatically. The engine and
the ignition must therefore be switched off
(the SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must be
in position 0or 1) if:
Rthe electric parking brake is tested using a
brake dynamometer.
Rthe vehicle is towed with one axle raised.
Braking triggered automatically by ESP®may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake flui
d
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 62)
and BAS PLUS (Brake Assist PLUS) (Ypage 62).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle. Always replace all brake disks and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
discs, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake discs. Avoid shock-type loads on
the lightweight brake disks, particularly on the
brake plate.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approve
d for
y
our vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
AMG high-performance and ceramic
brakes
The high-performance brake system is only
available on Mercedes-AMG vehicles.
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Driving tips147
Driving and parking
Z

Vehicle level
Setting the raised vehicle level
It is possible to choose between the "Normal"
and "Raised" vehicle levels. Select the "Normal"
setting for normal road surfaces and "Raised"
for driving with snow chains or on particularly
poor road surfaces. Your selection remains
stored even if you remove the SmartKey from
the ignition lock.
XStart the engine.
If indicator lamp ;is not lit:
XPress button :.
Indicator lamp ;lights up. The vehicle is
raised by 1.0 in (25 mm) compared to the
normal level.
The Vehicle
Risingmessage appears in the
multifunction display.
iThe message disappears after ten seconds,
irrespective of the level reached. If necessary,
the vehicle is raised further.
The "Raised level" setting is canceled if you:
Rdrive at a speed over approximately 75 mph
(120 km/h)
Rdrive for approximately three minutes at a
speed above 50 mph (80 km/h)
Setting the normal vehicle level
XStart the engine.
If indicator lamp ;is lit:
XPress button :.
Indicator lamp ;goes out. The vehicle is
adjusted to normal level.
Suspension tuning
General notes
The Adaptive Damping System ADS PLUS auto-
matically controls the calibration of the damp-
ers.
The damping is tuned individually to each wheel
and depends on:
Ryour driving style, e.g. sporty
Rthe road surface condition, e.g. bumps
Ryour individual selection, i.e. sports or com-
fort
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
iYou can choose between the sporty and
comfortable mode. One of the two modes is
always active.
Sports tuning
The firmer setting of the suspension tuning in
SPORT mode ensures the best possible contact
with the road. Select this mode when employing a sporty driving style, e.g. on winding country
roads.
Mercedes-AMG vehicles:
XIf indicator lamp;is not lit: press but-
ton :.
Indicator lamp ;lights up. If the driving
speed is higher than 75 mph (120 km/h), the
vehicle is automatically lowered by another
0.4 in (10 mm) compared to the normal level
in sport mode.
The AMG Suspension System SPORT
mes-
sage appears in the multifunction display.
160Driving systems
Driving an d parking

Coolant temperature gauge
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
!A display message is shown if the coolant
temperature is too high.
If the coolant temperature is above 257 ‡
(125 †) do not drive any further. The engine
will otherwise be damaged.
The coolant temperature gauge is in the lower
section of the tachometer (
Ypage 34).
Under normal operating conditions and with the
specified coolant level, the coolant temperature
may rise to 255 ‡ (124 †).
Operating the on-board computer
:Instrument cluster with multifunction dis-
play
;Right control panel
=Left control panel
XTo activate the on-board computer: turn
the SmartKey to position 1in the ignition lock. You can control the multifunction display and
the settings in the on-board computer using the
buttons on the multifunction steering wheel.
Left control panel
òROpens the menu list
9
:Press briefly:
RScrolls in lists
RSelects a menu or function
RIn the
RadioorMediamenu:
opens the track or station list and
selects a station, an audio track or
a video scene
RIn the Telephonemenu: switches
to the phone book and selects a
name or a telephone number
9
:Press and hold:
RScrolls quickly through all lists
RIn the RadioorMediamenu:
selects a station, audio track or
video scene using rapid scrolling
RIn the Telephonemenu: starts
rapid scrolling if the phone book is
open
aRIn all menus: confirms the selected
entry in the list
RIn the RadioorMediamenu:
opens the list of available radio
sources or media
RIn the Telephonemenu: switches
to the phone book and starts dial-
ing the selected number
ñRSwitches off the Voice Control
System (see the separate operat-
ing instructions)
%Press briefly:
RBack
RIn the RadioorMediamenu: dese-
lects the track or station list or list
of available radio sources or media
RHides display messages
RExits the telephone book/redial
memory
%Press and hold:
RCalls up the standard display in the
Tripmenu
188Displays and operation
On-board computer and displays