Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position gin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 125). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 294).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 276). Observe the warning notes
as you do so and add coolant if necessary.
130Driving
Driving and parking
You can also activate manual drive programM
using the steering wheel paddle shifters
(
Ypage 135). In manual drive program M, you
can briefly change gear yourself by using the
steering wheel paddle shifters.
Mercedes-AMG vehicles
C Controlled
EfficiencyComfortable, economical
driving
S SportSporty driving style
M ManualManual gear shifting
Permanent drive program Mis only available for
Mercedes-AMG vehicles.
Further information about permanent drive pro-
gram M(
Ypage 136).
You can also activate manual drive program M
using the steering wheel paddle shifters
(
Ypage 135). In manual drive program M, you
can briefly change gear yourself by using the
steering wheel paddle shifters.
For further information on the automatic drive
program, see (
Ypage 135).
Steering wheel paddle shifters
You can activate manual drive program Min the
E (C in AMG vehicles) and Sautomatic drive
programs using steering wheel paddle shift-
ers :and ;(
Ypage 135). In manual drive
program M, you can briefly change gear yourself
by using the steering wheel paddle shifters.
Mercedes-AMG vehicles: you can also activate
manual drive program Mwith the program
selector button (
Ypage 136). In manual drive
program M, you can permanently change gear
yourself by using the steering wheel paddle
shifters.
Automatic drive program
Automatic drive program E
Drive program E(drive program Con Mercedes-
AMG vehicles) is characterized by the following:
Rcomfort-oriented engine settings.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
Rthe automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being
less likely to spin.
Automatic drive program S
Drive program Sis characterized by the follow-
ing:
Rsporty engine settings.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points.
Manual drive program M
General notes
In this drive program, you can briefly change
gear yourself by using the steering wheel paddle
shifters. The transmission must be in position D.
You can activate manual drive program Min the
E (C in Mercedes-AMG vehicles) and Sauto-
matic drive programs.
Mercedes-AMG vehicles: as well as temporary
drive program M, you can also activate perma-
nent drive program M. Further information
about permanent drive program M
(
Ypage 136).
Activating
XShift the transmission to position D.
XPull the left or right steering wheel paddle
shifter (Ypage 135).
Manual drive program Mis temporarily acti-
vated.
Automatic transmission135
Driving and parking
Z
currently selected drive program and which gear
is engaged in the multifunction display.
XPress the program selector button
(Ypage 134) repeatedly untilMappears in
the multifunction display.
Upshifting
!In manual drive program M, the automatic
transmission does not shift up automatically
even when the engine limiting speed for the
current gear is reached. When the engine lim-
iting speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
:Gear indicator
;Upshift indicator Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display.
XWhen message
;appears in the multifunc-
tion display, pull on the right-hand steering
wheel paddle shifter.
Downshifting
XPull the left-hand steering wheel paddle
shifter (Ypage 135).
The automatic transmission shifts down to
the next gear if this is permissible.
Maximum acceleration
XPull the left-hand steering wheel paddle
shifter until the transmission selects the opti-
mum gear according to the speed.
If you slow down or stop without shifting down,
the automatic transmission automatically shifts
down.
Switching off the manual drive program
XPress the program selector button
(Ypage 134) repeatedly until Cor Sappears
in the multifunction display.
Automatic transmission137
Driving and parking
Z
Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
7G-TRONIC:it is only possible to shift into secondgear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
7G-TRONIC: IfD is selected, the transmission shifts into second
gear, if Ris selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
138Refueling
Driving and parking
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed. For further information on fuel and fuel quality
(
Ypage 330).
Refueling
General information
Pay attention to the important safety notes
(Ypage 138).
If you unlock/lock the vehicle from the outside,
the fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed in
the instrument cluster 8. The arrow next to
the filling pump indicates the side of the vehicle.
Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Instruction label for fuel type to be refueled
XSwitch off the engine.
XOpen the driver's door.
The vehicle electronics now have status 0.
This is the same as the SmartKey having been
removed.
or, if the SmartKey is inserted in the ignition
lock:
XRemove the SmartKey from the ignition lock.
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the inside of fuel filler flap ;.
Refueling139
Driving and parking
Z
XCompletely insert thefiller neck of the fuel
pump nozz leinto the tank, hook in place and
refuel.
XOnly fill the tank unt ilthe pump nozz le
swit ches off.
Do not add any more fuel after the pump stops filli ng for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
XReplac e the cap on the filler neck and turn
clock wiseuntil it engages audibly.
XClose the fuel filler flap. If
you drive at speeds above 2 km/hwith the fuel
fille r flap open, the Fuel Filler Flap Open
message is shown on the multifunction display.
Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 219).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 238).
For further information on warning and indicator
lamps inthe instrument cluster, see
(
Ypage 238).
Problems with fuel and the fuel tank
ProblemPossible causes/consequences and MSolutions
Fuelisleaking from the
veh icle.GWAR NING
The fuel line or the fuel tank isfaulty.
Risk of explos ion or fire.
XApply the electr icparking brake.
XSwit ch off the engine.
XMake sure that the ignition is switched off (Ypage 124).
or
XWhen using the SmartKey, turn the SmartKey to position 0in the
ignition lock and remove it (Ypage 124).
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap isnot unlocked.
XUnlock the veh icle(Ypage 72).
The SmartKey battery is discharged or nearly discharged.
XUnlock the veh icleusing the mechanical key (Ypage 74).
The fuel filler flap isunlocked, but the opening mechanism isjammed.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite ifthey come into contact with
hot parts of the exhaust system or exhaust
gas flow. There isa risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the veh i-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
140Parking
Driving and parking
XConnect the adapter cable to the trickle
charger.
XConnect the adapter cable to socket ;. Con-
sult the manufacturer's operating instruc-
tions on how to doso.
If you connect the trick lecharger to the 12 V
socket on the right sideof the trunk, the battery
is not trick lecharge d.Only connect accessories
to the 12 V power socket. Accessories inc lude
coolboxes, for example. Further information on
12 V power sockets (
Ypage 260).
Even ifa trick lecharger isconnected, the trunk
lid can beclosed. Make sure that the connector
for both the connector cables isoutside of the
veh icle.
Driving tips
General driving tips
Important safety notes
GWAR NING
If you switch off the ignition while driving,
safety-relevant functions are only available
wit hlimit ations, or not at all.This could affect,
for example, the power steering and the brake
boosting effect. You willrequire cons iderably
more effort to steer and brake. There isa risk
of an acc ident.
Do not switch off the ignition while driving.
GWARNING
If you operate mob ilecommunication equip-
ment while driv ing, youwill be dist racted from
traff icconditions. You could also lose control
of the veh icle. There isa risk of an acc ident.
Only operate this equipment when the vehicle
isstationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driv ing a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
dist ance of 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof racks when they are not needed.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
144Driving tips
Driving and parking
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with the
manufacturer's specifications. Always have
work on the engine carried out at a qualified
specialist workshop . Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. In particular, work
relevant to safety or on safety-related systems
must be carried out at a qualified specialist
workshop.
The engine settings must not be changed under any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the Mercedes-
Benz service requirements. Details can be found in the Maintenance Booklet.
ECO display
The ECO display provides feedback on how eco-
nomical your driving characteristics are. The
ECO display assists you in achieving the most
economical driving style for the selected set-
tings and prevailing conditions. Your driving
style can significantly influence the vehicle's
consumption.
The ECO display consists of three bars:
RAccel.
RConstant
RCoasting
The percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%. A higher percentage
indicates a more economical driving style.
The ECO display does not indicate the actual fuel
consumption. A fixed percentage count in the
ECO display does not indicate a fixed consump-
tion.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
RLoad
RTire pressure
RCold start
RChoice of route
RActive electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style is carried out
using the following three categories:
RAccel.(evaluation of all acceleration pro-
cesses)
-The bar fills up: moderate acceleration,
especially at higher speeds
-The bar empties: sporty acceleration
RConstant(assessment of driving behavior at
all times)
-The bar fills up: constant speed and avoid-
ance of unnecessary acceleration and
deceleration
-The bar empties: fluctuations in speed
RCoasting(assessment of all deceleration
processes)
-The bar fills up: anticipatory driving, keep-
ing your distance and early release of the
accelerator. The vehicle can coast without
use of the brakes.
-The bar empties: frequent braking
An economical driving style specially requires
driving at moderate engine speeds.
To achieve a higher value in the categories
Accel.
and Constant:
Robserve the gearshift recommendations.
Rdrive in drive program E.
On long journeys at a constant speed, e.g. on the
highway, only the bar for Constant
will change.
Driving tips145
Driving and parking
Z