2017 MERCEDES-BENZ METRIS steering

the electric sliding door using the corresponding
ÅorÆ sliding door button in the center
console (
Ypage 77).
Pets in the vehicle
GWARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
Ractivate vehicle equipment and become
trapped, for example
Ractivate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview
In this section, you will find information about
the following driving safety systems:
REBD ( Electronic Brake Force Distribution)
RABS ( Anti-lock Braking System)
RBAS ( Brake Assist System)
RESP®(E lectronic Stability Program)
Important safety notes
If you fail to adapt your driving style or if you are
inattentive, the driving safety systems can nei-
ther reduce the risk of accident nor override the
laws of physics. Driving safety systems are
merely aids designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed, braking in good time
and for staying in your lane. Always adapt your driving style to the prevailing road and weather
conditions and maintain a sufficient, safe dis-
tance from other road users. Drive carefully.
Please note that the driving safety systems
described only work optimally when:
Rthere is adequate contact between the tires
and the road surface
Ryou use winter tires (M+S tires), with snow
chains if necessary, when the road conditions
are wintry
Rthe speed information determined by the
vehicle is within the legally prescribed display
accuracy
Pay particular attention to the information
regarding tires, tire tread and winter operation
under "Wheels and tires" (
Ypage 277).
ABS (Anti-lock Braking System)
General notes
ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The ò warning lamp in the instrument cluster
lights up when the ignition is switched on. The
lamp goes out when the engine starts running.
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 64).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions. ABS works on slippery surfaces, even when you
only brake gently.
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, the òwarning lamp
(
Ypage 222) lights up while the engine is run-
ning and the display shows a message:
64Driving safet ysystem s
Safety

Ron vehicles without steering wheel buttons
(Ypage 190)
Ron vehicles with steering wheel buttons
(Ypage 204)
BAS, Hill Start Assist and ESP®and its driving
safety systems and other driving systems also
fail. Observe the notes on the òwarning
lamp and the display messages.
Braking
If ABS intervenes when braking, you will feel a
pulsating in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions and functions as a
reminder to take extra care while driving.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
BAS (Brake Assist System)
General notes
BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 64).
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
If BAS is malfunctioning, the ÷warning lamp
lights up while the engine is running
(
Ypage 222) and the display shows a message:
Ron vehicles without steering wheel buttons
(Ypage 194)
Ron vehicles with steering wheel buttons
(Ypage 208)
Brakes
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
EBD (electronic brake force distribu-
tion)
General notes
EBD monitors and controls the brake pressure
to the rear wheels. This enables EBD to improve
handling during braking.
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 64).
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
If EBD is malfunctioning, the $warning lamp
(
Ypage 221) lights up while the engine is run-
ning and the display shows a message.
Ron vehicles without steering wheel buttons
(Ypage 193)
Ron vehicles with steering wheel buttons
(Ypage 207)
Other driving systems and driving safety sys-
tems then also fail.
ESP®(Electronic Stability Program)
General notes
ESP®monitors driving stability and detects a
tendency of the vehicle to understeer or over-
steer (skidding) in good time. If ESP
®detects
that the vehicle is deviating from the direction
desired by the driver, one or more wheels are
braked to stabilize the vehicle. The engine out-
Driving safety systems65
Safety
Z

put is also modified to keep the vehicle on the
desired course within physical limits. ESP®can
also stabilize the vehicle during braking.
ESP
®also monitors traction, i.e. power trans-
mission between the tires and the road surface.
The integrated traction control supports you
when pulling away or accelerating on wet, slip-
pery or slick roads. Should the drive wheels spin,
traction control brakes them individually. In
addition, greater drive torque is transmitted to
the wheel or wheels with traction. If traction on
the road surface is not sufficient, even ESP
®will
not allow you to pull away without difficulty. The
type of tires and total weight of the vehicle as
well as the gradient of the road also play a cru-
cial role. Traction control remains active if you
deactivate ESP
®.
If the h warning lamp in the instrument clus-
ter goes out before beginning the journey, ESP
®
is automatically active.
The h warning lamp in the instrument cluster
flashes when ESP
®intervenes:
XDo not deactivate ESP®under any circum-
stances.
Xwhen driving off, apply as little throttle as
possible.
Xadapt your speed and driving style to the pre-
vailing road conditions.
Important safety notes
Observe the important safety guidelines for the
driving safety system (Ypage 64).
GWARNING
If ESP
®is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP
®checked at a qualified specialist
workshop.
!Do not run the vehicle on a roller dynamom-
eter (e.g. for performance tests). If you must
operate the vehicle on a roller dynamometer,
please consult a qualified specialist workshop
in advance. You could otherwise damage the
drive train or the brake system.
If ESP
®is malfunctioning, the hwarning
lamp (Ypage 222) lights up continuously while the engine is running and the display shows a
message.
Ron vehicles without steering wheel buttons
(Ypage 194)
Ron vehicles with steering wheel buttons
(Ypage 208)
ESP®is deactivated if the åwarning lamp in
the instrument cluster is lit when the engine is
running.
Only use wheels with the recommended tire
sizes. Only then will ESP
®function properly.
Deactivating or activating ESP®
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
It may be best to deactivate ESP
®in the follow-
ing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Activate ESP®as soon as the situations descri-
bed above no longer apply. Otherwise, ESP®
assistance for stabilizing the vehicle will remain significantly reduced, even if the vehicle starts
to skid.
If you deactivate ESP
®:
Rthe å warning lamp in the instrument clus-
ter lights up
Rthe ÷ warning lamp in the instrument clus-
ter flashes if the wheels are spinning
RESP®assistance for stabilizing the vehicle in
the lower speed range up to approximately
37 mph (60 km/h) is significantly reduced
Rengine torque is no longer limited and the
drive wheels are able to spin. The spinning of
the wheels results in a cutting action for bet-
ter traction on loose surfaces
Rtraction control is still activated
RESP®still provides support when you brake
66Driving safety systems
Safety

Depending on the equipment in the vehicle, you
can activate or deactivate ESP®when the
engine is running by using the åbutton or by
using the on-board computer:
Ron vehicles without steering wheel buttons
(Ypage 174)
Ron vehicles with steering wheel buttons
(Ypage 184)
å button (equipment-dependent)
XTo activate/deactivate: when the engine is
running, press the åbutton.
The å warning lamp in the instrument
cluster lights up when ESP
®is deactivated.
Trailer stabilization
Observe the important safety guidelines for the
driving safety system (Ypage 64).
GWARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
the vehicle/trailer combination from swerv-
ing. Trailers with a high center of gravity can
tip over before ESP
®can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
ESP
®trailer stabilization counteracts critical
driving situations in good time and thereby pro- vides considerable assistance when driving with
a trailer. Trailer stabilization is part of ESP
®.
If the sensor system and evaluation logic detect
trailer swinging movements, ESP
®trailer stabi-
lization firstly brakes individual vehicle wheels in
a targeted manner. It thus counteracts swinging
movements. If the swinging movements do not
stop, the vehicle is braked until the vehicle/ trailer combination is stabilized. If necessary,
the vehicle's engine output is limited.
If your vehicle with trailer (vehicle/trailer com-
bination) starts to swerve, you will be able to
stabilize the vehicle/trailer combination only by
braking. ESP
®trailer stabilization helps you to
stabilize the vehicle/trailer combination in this
s
ituation.
ESP
®trailer stabilization is activated above
speeds of about 40 mph (65 km/h).
If ESP
®is switched off or deactivated because of
a malfunction, the trailer stabilization system
will not function.
Crosswind Assist
Observe the important safety guidelines for the
driving safety system (Ypage 64).
Strong crosswind gusts can impair the road-
holding of your vehicle when driving straight
ahead. The Crosswind Assist function integra-
ted in ESP
®reduces these impairments.
Depending on the direction and intensity of the
side wind, Crosswind Assist intervenes auto-
matically. ESP
®intervenes with stabilizing brak-
ing to assist you in keeping the vehicle in the
lane. When Crosswind Assist intervenes, the
display shows the traffic sign for strong side
winds and the Crosswind Assist
message.
Crosswind Assist is activated automatically
above a vehicle speed of approx. 50 mph
(80 km/h) when the vehicle is driving straight
ahead or cornering gently.
Crosswind Assist does not react:
Rin the event of severe jolts and vibrations, e.g.
when driving over uneven surfaces or pot-
holes
Rwhen grip is reduced, e.g. on snow or ice or
when hydroplaning
Crosswind Assist does not work if ESP
®is deac-
tivated or disabled because of a malfunction.
Theft deterrent locking system
Immobilizer
XTo activate: remove the key from the ignition
lock.
XTo deactivate: turn the key to position 2in
the ignition lock.
Theft deterrent locking system67
Safety
Z

XTo unlock the sliding doors and the tail-
gate or rear door only: press the5but-
ton.
The turn signals flash once.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rthe anti-theft protection is armed again.
XTo lock centrally: press the&button.
The indicator lamps flash three times if:
Rthe anti-theft protection is armed.
Rall the doors and the tailgate or rear door
are closed.
XCheck the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
The key's factory setting enables you to cen-
trally lock and unlock the following:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe tailgate or rear door
In an emergency, the driver's door can also be
unlocked manually using the mechanical key
(
Ypage 70).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
locking-verification signal can be switched on/
off:
Rusing the on-board computer on vehicles with
steering wheel buttons (Ypage 188)
Rat a specialist qualified workshop for vehicles without steering wheel buttons
After unlocking using the remote control, the
surround lighting also goe s o
n in the dark. For
vehicles with steering wheel buttons, the sur-
round lighting can be activated and deactivated
in the on-board computer (
Ypage 187).
Changing the settings of the locking
system
If you travel alone a lot, you may wish to change
the settings of the locking system. Press
the % button to unlock:
Rthe driver's and front-passenger door (Cargo
Van)
or
Rthe driver's door (Passenger Van)
XTo change the setting: press and hold down
the % and& buttons simultaneously
until the battery check lamp flashes twice
(
Ypage 69).
If the setting of the locking system is changed
within the signal range of the vehicle, press the & or% button to:
Rlock or
Runlock the vehicle
The key now functions as follows:
XTo unlock the driver's door or front doors: press the %button once.
XTo unlock centrally: briefly press the%
button twice.
XTo lock centrally: press the&button.
XTo restore factory settings: press and hold
down the %and& buttons simultane-
ously until the battery check lamp flashes
twice (
Ypage 69).
The key unlocks the vehicle centrally again.
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the mechani-
cal key.
The anti-theft alarm system (ATA) is triggered
when you unlock and open the vehicle using the
mechanical key (
Ypage 68).
The alarm can be stopped in the following two
ways:
XPress the %or& button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
70Key
Opening and closing

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Seats
Driver's and front-passenger seat
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the vehicle.
GWARNING
The front-air bags for could also injure the
vehicle occupants in the front If the front
seats are positioned too close to the dash-
board or steering wheel. This poses an
increased risk of injury or even fatal injury.
Always adjust the front seats so that they are
as far from the front air bags as possible. Also
observe the notes on the correct adjustment
of the seats.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
84Seats
Seats, steering wheel and mirrors

!To avoid damage to the seats and the seat
heating, observe the following information:
Rkeep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat heat-
ing should also not be used to dry the seats.
Rclean the seat covers as recommended;
see the "Interior care" section.
Rdo not transport heavy loads on the seats.
Do not place sharp objects on the seat
cushions, e.g. knives, nails or tools. The
seats should only be occupied by passen-
gers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating materi-
als, e.g. blankets, coats, bags, seat covers,
child seats or booster seats.
Your seat must be adjusted in such a way that
you can wear the seat belt correctly.
Observe the following points:
RPosition the backrest in an almost vertical
position so that you are sitting virtually
upright. Do not drive with the backrest
reclined too far back.
RYour arms should be slightly bent when you
are holding the steering wheel.
RAvoid seat positions that prevent the seat belt
from being correctly routed. The shoulder
section of the belt must be routed over the
middle of your shoulder and be pulled tight
against your upper body. The lap belt must
always pass across your lap as low down as
possible, i.e. over your hip joints.
RAdjust the head restraint so that it supports
the back of the head at eye level.
RThe distance from the pedals should be such
that you can depress them fully.
Please also observe the important safety notes
on "Air bags" (
Ypage 50), "Seat belts"
(Ypage 47) and "Child restraint systems"
(Ypage 59).
Adjusting the seat manually
:Seat fore-and-aft adjustment
;Seat cushion angle adjustment
=Seat height adjustment
?Seat backrest adjustment
XTo adjust the seat fore-and-aft position:
pull lever :up.
XSlide the seat forward or back until you can
depress the pedals.
XRelease lever :.
XSlide the seat forward or back until you hear it
engage.
XTo adjust the seat height: press or pull lever
= repeatedly until you have reached the
desired seat height.
XTo adjust the backrest: turn handwheel?
towards the front.
The seat backrest moves to a vertical posi-
tion.
XTurn handwheel ?towards the rear.
The seat backrest tilts towards the rear.
XTo adjust the seat angle: turn handwheel;
towards the front.
The front of the seat cushion tilts down.
XTurn handwheel ;towards the rear.
The front of the seat cushion tilts up.
Adjusting lumbar support
To support the lumbar region, you can set the
backrest contour of each front seat (4-way lum-
bar support) electrically.
Seats85
Seats, steering wheel and mirrors
Z

Electrically adjustable lumbar support
:
To raise the backrest contour
;To soften the backrest contour
=To lower the backrest contour
?To harden the backrest contour
Rear bench seats
General notes
For a variable configuration of the vehicle inte-
rior in the rear, you can:
Rear bench seat
Rremove the rear bench seat by releasing the
quick-locking mechanism (Ypage 88)
Bench seat anchorage
GWARNING
If the rear bench seat is not fully engaged, it
may be thrown about while the vehicle is mov-
ing. There is a risk of an accident and injury.
Always make sure that the rear bench seat is
fully engaged as described.
Example: seat rail system with quick-locking mech-
anism
Guide rails :of the seat rail system allow you
to:
Rsecure rear bench seats in up to two rear seat
rows
The only way to ensure that the rear bench seats
will engage securely is to always keep the seat
anchorages clean and free of foreign objects.
Seating variants
GWARNING
If the rear bench seats are not installed as
described, the safety precautions integrated
into the rear bench seats cannot protect as
intended. There is an increased risk of injury.
Only install the rear bench seats as described.
Only use rear bench seats approved for the
vehicle.
You can install rear bench seats with two or
three seats.
The seating variants shown are only permitted if the conditions named below for safe rear seat-
ing are met. Other seating variants are not per-
mitted and can endanger the occupants.
Seating variants facing forwards
EE
EASY-ENTRY/EXIT feature
If a rear bench seat is marked withEE in the
illustrations, a rear bench seat must be installed
with the EASY-ENTRY/EXIT feature in the posi-
tion indicated.
If a rear bench seat is not marked, a rear bench
seat without an EASY-ENTRY/EXIT section must
be installed in the position indicated.
86Seats
Seats, steering wheel and mirrors