Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Key
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key:
Rwith electronic devices, e.g. a mobile phone
or another key
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions
:Battery check lamp
;& To lock the vehicle centrally
=5To unlock the sliding doors and the
tailgate or rear door or to unlock and open or
close the electric sliding door
?Mechanical key
A% To unlock the vehicle centrally or
unlock the front door(s) only
The vehicle's equipment includes two keys.
There is a mechanical key in each key.
The key can be used to unlock the vehicle from
some distance. To prevent theft, only use the
key in the immediate vicinity of the vehicle.
Change the batteries immediately if battery
check lamp :does not light up briefly with
every press of a button (
Ypage 72).
XTo unlock centrally: press the%button.
The turn signals flash once.
Key69
Opening and closing
Z
ProblemPossible causes/consequences andMSolutions
The SmartKey is faulty.
XLock the vehicle with the mechanical key (Ypage 71).
XHave the SmartKey checked at a qualified specialist workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 262).
or
XJump-start the vehicle (Ypage 272).
or
XConsult a qualified specialist workshop.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Central locking
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You can open a locked door from the inside at
any time. For the sliding doors, the child-proof
locks must be deactivated.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the whole
vehicle from the inside using the central locking
buttons on the driver's door.
Central locking73
Opening and closing
Z
XPress sliding door button in the door frame
A.
or
XBriefly pull back rocker switch =.
iIn unfavorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button.
Programing the key button for the
sliding door
If the vehicle is equipped with two electric slid-
ing doors, the 5sliding door button on the
key can only be programmed for one of the two
sliding doors. You can then open or close the
selected sliding door with the 5button on
the key.
:Sliding door button for sliding door on the
left-hand side
;Sliding door button for sliding door on the
right-hand side
XMake sure that the sliding door to be pro-
grammed is open.
XTurn the key to position 2in the ignition lock.
XPress and hold the ÅorÆ sliding door
button in the center console for the appropri-
ate sliding door until the sliding door is closed
and four tones have sounded.
The display shows the Left-hand Elec‐
tric Sliding Door Key Programmed/
Right-hand Electric Sliding Door
Key Programmedor L. Slide Door Pro‐grammed/R.SlideDoorProgrammedmes-
sage.
Resetting the sliding door
You must reset the sliding door if there has been
a malfunction or an interruption in the voltage
supply.
XIf the sliding door is open: close it by hand.
XUsing the ÅorÆ sliding door button on
the center console, open the sliding door at
least 15.8 in (40 cm) and then close the slid-
ing door completely.
XWhen the sliding door is closed, open the slid-
ing door fully using the ÅorÆ sliding
door button on the center console.
The sliding door is reset and operational.
XClose the sliding door if required.
Problems with the sliding door
The electric sliding door is locked in place.
Unfavorable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the sliding door.
XPress and hold the sliding door button until
the sliding door has opened or closed.
The sliding door moves with increased force.
Observe that, in such circumstances, the
obstacle detection is less sensitive. To stop
the movement, release the sliding door but-
ton.
XRemove the cause of the blockage at the ear-
liest opportunity.
Tailgate
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
78Tailgate
Opening and closing
You will find details of the tailgate opening
dimensions under "Technical data"
(
Ypage 311).
Opening and closing
XTo open:press button :on the handle.
XRaise the tailgate.
XTo close: pull the tailgate firmly downwards
by strap ;and close it from outside.
Problems with the tailgate
The tailgate cannot be opened.
The voltage supply has been interrupted or the
battery charge is insufficient.
Consult a qualified specialist workshop which
has the necessary specialist knowledge and
tools to carry out the work required. In an emergency, you can open the tailgate
using the release catch for service purposes.
XPry off the cover on the lower part of the tail-
gate with a suitable tool, e.g. the screwdriver from the vehicle tool kit.
XInsert the screwdriver into the opening and
move the release lever until the tailgate
unlocks and opens.
XSwing the tailgate upwards.
Rear doors
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the rear
door is open when the engine is running, par-
ticularly if the vehicle is moving, exhaust
fumes could enter the passenger compart-
ment. There is a risk of poisoning.
Turn off the engine before opening the rear
door. Never drive with the rear door open.
GWARNING
If you open a rear door, you could:
Rendanger other people or road users
Rbe caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked.
GWARNING
If you open the rear doors 90°, the rear lights are no longer visible. The vehicle will then be
difficult for other road users to see or will not
be seen by them at all, particularly if it is dark
or visibility is poor. There is a risk of an acci-
dent.
You should therefore ensure in this and simi-
lar situations that the vehicle is visible from
the rear in accordance with the relevant
Rear doors79
Opening and closing
Z
Activate the override feature for the rear sidewindows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Side window reversing feature
The front side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window from moving
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi-
tute for your attention when closing a side win-
dow.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
:Power window, left
;Power window, right
The switches on the driver's door take prece-
dence.
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the corresponding switch
beyond the point of resistance and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
You can continue to operate the side windows
after switching off the engine or removing the
SmartKey. This function remains active for
about five minutes or until you open a front door.
Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
Rto unlock the vehicle
Rto open the side windows
The convenience opening feature can only be
operated using the key. The key must be close to
the driver's door handle.
82Side windows
Opening and closing
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Seats
Driver's and front-passenger seat
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
GWARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the vehicle.
GWARNING
The front-air bags for could also injure the
vehicle occupants in the front If the front
seats are positioned too close to the dash-
board or steering wheel. This poses an
increased risk of injury or even fatal injury.
Always adjust the front seats so that they are
as far from the front air bags as possible. Also
observe the notes on the correct adjustment
of the seats.
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
84Seats
Seats, steering wheel and mirrors
XTo install:hold the rear bench seat by the
lower edge of the seat cushion.
XGuide the rear bench seat from the front down
into front seat anchorages =and allow it to
engage.
XMake sure that release handles ;are folded
underneath in the direction of the floor of the
vehicle.
XFold the rear bench seat back into the upright
position.
The rear seat legs of the rear bench seat have
engaged correctly if:
Rthe seat legs engage audibly
Rindicator tabs ?on the seat legs are no lon-
ger visible and have retracted fully into the
seat legs
If the rear seat legs of the rear bench seat have
not engaged correctly:
XPress release lever for rear seat legs :down
until indicator tabs ?have fully retracted
into the rear seat legs.
If the rear seat legs of the rear bench seat have
not engaged correctly again:
XFold the rear bench seat back again with force
so that the seat legs engage correctly.
Head restraints
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-ing wheel and mirror and fasten your seat belt
before starting the engine.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Adjust the head restraint so that:
Rthe center of the head restraint supports the
back of the head at eye level and the head
restraint is engaged
Rwhen your head is relaxed the back of your
head rests as close as possible to the head
restraint
Adjusting the head restraints
XTo raise: pull the head restraint up to the
desired position.
XTo lower: press release button :and slide
head restraint down to the desired position.
XTo move the driver's or front-passenger
head restraint forward: pull the head
restraint forward until it engages in the
desired position.
XTo move the driver's or front-passenger
head restraint back: press and hold down
Seats89
Seats, steeringwheel and mirrors
Z
Steering wheel
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The steering wheel can still be adjusted if the
key has been removed.
Adjusting the steering wheel
:
Steering column height
;Lever
XTo adjust the steering wheel: pull lever;
up and hold it.
The steering wheel is unlocked.
XMove the steering wheel to the desired posi-
tion.
XLet go of lever ;.
The steering wheel engages and is locked
again.
Mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
Mirrors91
Seats, steering wheel and mirrors
Z