Refrigerant (air-conditioning sys-
tem)Important safety notes .................. 310
Refueling
Fuel filler flap ................................. 133
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel gauge (vehicle without steer-
ing wheel buttons) ......................... 171
Refueling procedure (fuel) ............. 133
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 100
Reporting safety defects .................... 32
Rescue card ......................................... 34
Reserve (fuel tank)
see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Warning lamp ................................. 225
Residual heat (climate control) ........ 117
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Introduction ..................................... 45
Warning lamp ................................. 224
Warning lamp (function) ................... 45
Reverse warning feature .................. 123
Reversing feature
Electric sliding door ......................... 76
Side windows ................................... 82
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 313
Notes ............................................. 248
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 313S
Safety
Children in the vehicle ..................... 58
Operating safety .............................. 30
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Cleaning ......................................... 269
Correct usage .................................. 48
Fastening ......................................... 48
Important safety guidelines ............. 47
Introduction ..................................... 46
Releasing ......................................... 49
Warning lamp ................................. 220
Warning lamp (function) ................... 49
Seats
Adjusting (manually) ........................ 85
Adjusting lumbar support ................ 85
Adjusting the head restraint ............ 89
Armrest ............................................ 90
Cleaning the cover ......................... 268
Correct driver's seat position ........... 84
Important safety notes .................... 84
Seat heating .................................... 90
Selecting gear
see Automatic transmission
Selector lever
Cleaning ......................................... 268
see Automatic transmission
Sensors (cleaning instructions) ....... 266
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 185
Service phone number ...................... 272
Service products
Brake fluid ..................................... 309
Coolant (engine) ............................ 309
Engine oil ....................................... 307
Fuel ................................................ 305
Important safety notes .................. 304
Refrigerant (air-conditioning sys-
tem) ............................................... 310
Index19
Ventilationsee Climate control
VIN
Engine compartment ..................... 304
Type plate ...................................... 303
W
WarningStickers ........................................... 29
Warning and indicator lamps
ABS ................................................ 222
Brakes ........................................... 221
Check Engine ................................. 225
COLLISION PREVENTION ASSIST .. 227
Coolant .......................................... 225
Distance warning ........................... 227
Door ............................................... 229
ESP
®.............................................. 222
ESP®OFF ....................................... 224
Fuel tank ........................................ 225
General notes ................................ 219
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 134
PASSENGER AIR BAG OFF ............... 46
Rear door ....................................... 229
Reserve fuel ................................... 225
Restraint system ............................ 224
Seat belt ........................................ 220
Sliding door ................................... 229
Steering ......................................... 229
Tire pressure monitor .................... 228
Warranty .............................................. 27
Washer fluid
Adding ........................................... 256
Capacities ...................................... 311
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Notes ............................................. 311
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 299Wheels
Changing a wheel .......................... 296
Checking ........................................ 278
Cleaning ......................................... 266
Important safety notes .................. 277
Interchanging/changing ................ 296
Mounting a new wheel ................... 298
Mounting a wheel .......................... 297
Removing a wheel .......................... 298
Removing and mounting the spare
wheel ............................................. 301
Snow chains .................................. 280
Storing ........................................... 296
Tightening torque ........................... 299
Wheel/tire combinations ............... 300
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Operati on ......................................... 52
Wi
ndows
see Side windows
Windshield
Cleaning ......................................... 265
Defrosting ...................................... 115
Windshield washer fluid
Adding ........................................... 256
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 188
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 175
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 107
Rear window wiper ........................ 104
Replacing the wiper blades ............ 105
Switching on/off ........................... 104
Winter driving
Slippery road surfaces ................... 139
Snow chains .................................. 280
Winter operation
General notes ................................ 279
Radiator cover ................................. 33
Index25
Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognize the dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Introduction29
Z
Please observe the information concerning
Mercedes-Benz Genuine Parts (Ypage 33).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversions or modifications should always
be carried out at qualified specialist work-
shop.
If you intend to make modifications to your vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and a charge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modifications that
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cations to the affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modifications or installation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components, assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must always be correct.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Introduction33
Z
Mercedes-Benz tests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Even if an
independent or official approval has been pro-
vided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Mercedes-Benz parts satisfy these require-
ments. Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
(VIN) (
Ypage 303) and engine number when
ordering genuine Mercedes-Benz parts
(
Ypage 304).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data Recording
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detecting and rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. You can obtain more
information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, after
consultation with an authorized expert), could
be traced to a person.
34Introduction
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like sit-
uations, such as an air bag deployment or hitting
a road obstacle, data that will assist in under-
standing how a vehicle’s systems performed.
The EDR is designed to record data related to
vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating;
RWhether or not the driver and passenger
safety belts were buckled/fastened;
RHow far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
RHow fast the vehicle was traveling.
These data can help provide a better under-
standing of the circumstances in which crashes
and injuries occur. NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g., name, gender, age, and crash loca-
tion) are recorded. However, other parties, such
as law e
nforcement could combine the EDR data
with the type of personally identifying data rou-
tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci- dent claims, and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsidia
ries a
nd affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter- ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013, 13 states have enacted laws relating to EDRs.
Introduction35
Z
Cockpit
FunctionPage
:Steering wheel paddle shift-
ers130
;• Cup holder239
• Ashtray240
=Combination switch96
?PARKTRONIC warning indi-
cators151
AHorn
B• Instrument cluster (vehicle
without steering wheel but-
tons)
37
• Instrument cluster (vehicle
with steering wheel buttons)39
CDIRECT SELECT lever126
DCenter console control panel42
ERear-view mirror91
F• Overhead control panel43
• Interior lamp97
GGlove box238
HCup holder239
FunctionPage
I• 12 V socket241
• Cigarette lighter240
JIgnition lock121
KAdjusts the steering wheel91
LDiagnostics connection31
Opens the hood251
MApplies the parking brake134
NDoor control panel43
OReleases the parking brake134
PLight switch94
Q• Coin/card holder
• Driving system control
panel
ÇDeactivates/activates
Lane Keeping Assist148
c Deactivates/activates
PARKTRONIC151
RCruise control lever142
36Cockpit
At a glance
Indicator and warning lamps
FunctionPage
:å ESP®OF F224
;K High-beam headlamps96
=÷ESP®22 2
?#! Turn signal96
AParking brak e134
F (USAonly)
! (Canada only)
BBrakes221
$ (USAonly)
J (Canada only)
CÐPowersteering22 9
Dò ABS222
E# Battery198
F1 Doors229
FunctionPag e
G6 Restrain tsystem45
Hü Seat belt220
I; CheckEngin e225
J? Coolan t225
KR Rear fog lamp95
LOFrontfog lamp s95
MhTirepressur emonitor22 8
NÀ ATTENTION ASSIST150
Oæ Reserve fuel225
PL Low-beam headlamps95
QTParking lamp sand
license plat elamp94
iCorresponding message smay also be
shown in th edisplay (Ypage 189).
38Instrument cluster (vehicles without steering wheel buttons)
At a glance