2017 MERCEDES-BENZ GLS door lock

Problems with fuel and the fuel tank Problem
Possible causes/consequences and P Solutions
Fuel is leaking from the
vehicle.
G WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X
Apply the electric parking brake. X
Switch off the engine. X
Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑ GO:X
Open the driver's door.
The on-board electronics now have status 0 . This is the same as the
SmartKey having been removed. X
Do not restart the engine under any circumstances. X
Consult a qualified specialist workshop.
The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry. X
Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel. X
Turn the ignition on for approximately ten seconds ( Y
page 138).X
Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start: X
Turn the ignition on again for approximately ten seconds
( Y
page 138). X
Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts: X
Consult a qualified specialist workshop.
The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked. X
Unlock the vehicle ( Y
page 74).
The SmartKey battery is discharged or nearly discharged. X
Unlock the vehicle using the mechanical key ( Y
page 76).
The fuel filler flap is unlocked, but the opening mechanism is jammed. X
Consult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
General notes
To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. Adding DEF is one of the tasks per-
formed during maintenance. Under normal operating conditions, a tank of DEF lasts until
the next service due date.
When the supply of DEF is almost used up, the
Check Additive See Operator's Manual
message is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h), the Check Additive See Opera‐156
Refueling
Driving and parking

Switching off the engine
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake. X
Apply the electric parking brake. X
Shift the transmission to position P .X
With the SmartKey: turn the SmartKey to
position 0 in the ignition lock and remove it.
The immobilizer is activated. X
With KEYLESS-GO:
Press the Start/Stop button ( Y
page 138)
The engine stops and all the indicator lamps in
the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Vehicles with a SmartKey: switch on the
ignition. X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
All vehicles: depress the brake pedal and
keep it depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
i The engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds. Electric parking brake
General notes
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake. X
If this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away. X
Shift the automatic transmission to position
P .
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
i The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal.160
Parking
Driving and parking

Off-road fording
! Under no circumstances should you accel-
erate before entering the water. The bow
wave could cause water to enter and damage
the engine and other assemblies.
! Do not open any of the vehicle's doors while
fording. Otherwise, water could get into the
vehicle interior and damage the vehicle's
electronics and interior equipment. R
Establish how deep the water is and the char-
acteristics of the body of water before ford-
ing. R
Select the highest possible vehicle level. R
Shift to a lower gear using the left-hand steer-
ing wheel paddle shifter. R
Avoid high engine speeds. R
Enter and exit the water at a flat place and at
a steady walking pace. R
Drive slowly and at an even speed through the
water. R
Ensure that a bow wave does not form as you
drive. R
Do not stop and do not switch off the engine.
Water offers a high degree of resistance, and
the ground is slippery and in some cases
unstable. Therefore, it is difficult and danger-
ous to pull away in the water. R
Clean any mud from the tire tread after ford-
ing. R
Apply the brakes to dry them after fording.
Always observe the fording depth values
( Y
page 385).
Winter driving
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
G DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise control or
Distance Pilot DISTRONIC.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed: X
Shift the transmission to position N .
When driving in snow with or without snow
chains, select driving program Slippery
( Y
page 145).
i Vehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the on-
board diagnosis system may otherwise pro-
vide inaccurate values. Some of these values
are required by law and must therefore always
be accurate.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. You should pay
special attention to road conditions when tem-
peratures are around the freezing point.
For more information on driving with snow
chains, see ( Y
page 348).
For more information on driving with summer
tires, see ( Y
page 348).
Observe the notes in the "Changing a wheel"
section ( Y
page 366).Driving tips 167
Driving and parking Z

R
LOW RANGE offroad gear (vehicles with the
Offroad Engineering package) ( Y
page 219)R
Differential lock (vehicles with the Off-Road
Engineering package) ( Y
page 218)R
Off-road ABS ( Y
page 64)R
Off-road 4ETS ( Y
page 67)R
Off-road ESP ®
( Y
page 68)R
AIRMATIC package (vehicle level)
( Y
page 186) R
DSR (Downhill Speed Regulation)
( Y
page 216)
Observe the following notes: R
Stop the vehicle before starting to drive along
an off-road route. If necessary, select the off-
road program ( Y
page 218) or shift to the
LOW RANGE off-road gear ( Y
page 219).R
Select a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance. R
Check that items of luggage and loads are
stowed safely and are well secured
( Y
page 299). R
Always keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR ( Y
page 216).R
Always keep the engine running and in gear
when driving on a slope. R
Adapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower
your speed should be. R
Do not jump with the vehicle as this will inter-
rupt the vehicle's propulsion. R
Drive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route. R
Look out for obstacles, such as rocks, holes,
tree stumps and furrows. R
Always keep the doors, the tailgate, the side
windows and the sliding sunroof closed while
the vehicle is in motion. R
Do not shift the automatic transmission to
transmission position N .R
Observe the notes on off-road fording
( Y
page 167).
i Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD function cannot hold the vehicle on such sur-
faces.
Checklist before driving off-road
! If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage. X
Engine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle. X
DEF tank (BlueTEC vehicles): check the
level and add if necessary ( Y
page 156).X
Tire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle. X
Wheels and tires: check the tire tread depth
and tire pressure. X
Check for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires. X
Replace any missing valve caps. X
Replace dented or damaged wheels. X
Rims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and
replace them if necessary.
Checklist after driving off-road
! If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users. X
If the Offroad or Offroad Plus drive program
is selected: select the Individual , Sport ,Driving tips 169
Driving and parking Z

When Distance Pilot DISTRONIC is deactivated
or not available, Steering Pilot is deactivated
automatically.
Level control (vehicles with the Off-
road Engineering package)
Important safety notes Level control adapts the vehicle level automati-
cally to the current operating and driving situa-
tion. This results in reduced fuel consumption
and improved handling.
Make changes to the vehicle level while the
vehicle is in motion. This enables the vehicle to
adjust to the new level as quickly as possible.
The vehicle level may change visibly if you park
the vehicle and the outside temperature
changes. If the temperature drops, the vehicle
level is lower; with an increase in temperature,
the vehicle level rises.
If you unlock the vehicle or open a door, the
vehicle begins to compensate for load discrep-
ancies while still parked. However, for signifi-
cant level changes, such as after the vehicle has
been stationary for a long period, the engine
must be on. For safety reasons, the vehicle is
only lowered when the doors are closed. Low-
ering is interrupted if a door is opened, and it
continues once the door has been closed.
Further information about "Driving off-road"
( Y
page 168).
G WARNING
When the vehicle is being lowered, people
could become trapped if their limbs are
between the vehicle body and the wheels or
underneath the vehicle. There is a risk of
injury.
Make sure no one is underneath the vehicle or
in the immediate vicinity of the wheel arches
when the vehicle is being lowered.
G WARNING
When you drive with the vehicle raised, the
driving characteristics could be impaired by
the vehicle's raised center of gravity. The vehi-
cle could rollover more easily, for example on
a bend. There is a risk of an accident. Always select as low a vehicle level as possi-
ble and adjust your driving style.
G WARNING
When you drive with the chassis lowered or
raised, the vehicle's braking and driving char-
acteristics can be significantly impaired. You
could also exceed the permissible vehicle
height if the chassis is raised. There is a risk of
an accident.
Adjust the vehicle level before pulling away.
G WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
! When driving on extremely rough terrain,
select a high vehicle level in good time. Make
sure there is always sufficient ground clear-
ance. You will otherwise damage the vehicle. R
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury. R
In a rollover crash, an unbelted person is sig-
nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Basic settings The extent to which the vehicle is raised or low-
ered depends on the basic setting selected.
Select: R
the Comfort or Sport drive program for driv-
ing on normal roads R
the Offroad drive program for driving on eas-
ily negotiable off-road terrain R
the Offroad Plus drive program for off-road
driving182
Driving systems
Driving and parking

When the HOLD function is activated, the trans-
mission is shifted automatically to position P if:R
the driver's door is open and the driver's seat
belt is unfastened. R
the engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
The electric parking brake secures the vehicle
automatically if the HOLD function is activated
when the vehicle is stationary and: R
a system malfunction occurs. R
the power supply is not sufficient.
On steep uphill or downhill inclines or if there is
a malfunction, the transmission may also be
automatically shifted into position P .
AIRMATIC package
General notes AIRMATIC is an air suspension system with var-
iable damping for improved driving comfort.
Level control ensures the best possible suspen-
sion and constant ground clearance, even with a
laden vehicle. When you drive fast, the vehicle is
lowered automatically to improve driving safety
and to reduce fuel consumption. There is also
the option to manually adjust the vehicle level.
AIRMATIC consists of: R
level settings R
level control and R
ADS or ADS PLUS (Adaptive Damping Sys-
tem)
All vehicles (except Mercedes-AMG vehi-
cles): your vehicle may also be equipped with
the ACTIVE CURVE SYSTEM ( Y
page 187).
Mercedes-AMG vehicles: your vehicle is equip-
ped with the ACTIVE CURVE SYSTEM
( Y
page 187).
Observe the notes on driving with a trailer
( Y
page 222).
The vehicle level can be set using the DYNAMIC
SELECT controller ( Y
page 145) or the level but-
ton ( Y
page 188). The setting always corre-
sponds to the last selected function. Important safety notes
G WARNING
When the vehicle is being lowered, people
could become trapped if their limbs are
between the vehicle body and the wheels or
underneath the vehicle. There is a risk of
injury.
Make sure no one is underneath the vehicle or
in the immediate vicinity of the wheel arches
when the vehicle is being lowered.
If you unlock the vehicle or open a door, the
vehicle begins to compensate for load discrep-
ancies while still parked. However, for signifi-
cant level changes, such as after the vehicle has
been stationary for a long period, the engine
must be on. For safety reasons, the vehicle is
only lowered when the doors are closed. Low-
ering is interrupted if a door is opened, and it
continues once the door has been closed.
ADS and ADS PLUS (Adaptive Damping
System)
General notes The Adaptive Damping System automatically
controls the calibration of the dampers. The
damping characteristics adapt to the current
operating and driving situation.
The damping is tuned individually to each wheel
and depends on: R
your driving style, e.g. sporty R
the road surface conditions R
the drive program selected R
the vehicle level setting
Selecting Comfort mode186
Driving systems
Driving and parking

Mercedes-AMG vehicles: if you have selected
the Sport Plus drive program:R
the roll angle is reduced even more signifi-
cantly R
the driving is designed for maximum dyna-
mism
Vehicle level Important safety notes
G WARNING
When the vehicle is being lowered, people
could become trapped if their limbs are
between the vehicle body and the wheels or
underneath the vehicle. There is a risk of
injury.
Make sure no one is underneath the vehicle or
in the immediate vicinity of the wheel arches
when the vehicle is being lowered.
G WARNING
When you drive with the vehicle raised, the
driving characteristics could be impaired by
the vehicle's raised center of gravity. The vehi-
cle could rollover more easily, for example on
a bend. There is a risk of an accident.
Always select as low a vehicle level as possi-
ble and adjust your driving style.
G WARNING
When you drive with the chassis lowered or
raised, the vehicle's braking and driving char-
acteristics can be significantly impaired. You
could also exceed the permissible vehicle
height if the chassis is raised. There is a risk of
an accident.
Adjust the vehicle level before pulling away.
G WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident. Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
! When driving on extremely rough terrain,
select a high vehicle level in good time. Make
sure there is always sufficient ground clear-
ance. You will otherwise damage the vehicle. R
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury. R
In a rollover crash, an unbelted person is sig-
nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
General notes Only select raised level if this is appropriate for
the road conditions. Otherwise, fuel consump-
tion may increase and handling may be affected.
Make changes to the vehicle level while the
vehicle is in motion. This enables the vehicle to
adjust to the new level as quickly as possible.
The vehicle level may change visibly if you park
the vehicle and the outside temperature
changes. If the temperature drops, the vehicle
level is lower; with an increase in temperature,
the vehicle level rises.
If you unlock the vehicle or open a door, the
vehicle begins to compensate for load discrep-
ancies while still parked. However, for signifi-
cant level changes, such as after the vehicle has
been stationary for a long period, the engine
must be on. For safety reasons, the vehicle is
only lowered when the doors are closed. Low-
ering is interrupted if a door is opened, and it
continues once the door has been closed.
Vehicles with no trailer coupled: below a
speed of 37 mph (60 km/h), you can choose
between the normal and raised vehicle level.
Sel ect the normal vehicle level for normal road
surfaces and the raised vehicle level for driving
with snow chains or on particularly poor road
surfaces. Your selection remains stored even if
you remove the SmartKey from the ignition lock.
If you try to select raised level at a speed above
37 mph (60 km/h), the Drive More Slowly
message appears in the multifunction display.188
Driving systems
Driving and parking

Display messages
Possible causes/consequences and P Solutions
f The hoo d is open .
G WARNIN G
The open hoo d may bloc k your vie w when th e vehicl e is in motion .
There is a ris k of an accident.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 159).X
Clos e th e hood.
Q At least on e door is open .
A warning tone also sounds. X
Clos e all th e doors.
o 2nd Sea t Row , Lef t
Not Locked or 2nd
Sea t Row , Right Not
Locked The secon d row of seat s is no t engage d on th e left-han d or right-hand
side . X
Fold bac k th e secon d row of seat s until it engages.
o 3rd Sea t Row , Lef t
Not Locked or 3rd
Sea t Row , Right Not
Locked The third row of seat s is no t engage d on th e left-han d or right-hand
side . X
Fold bac k th e third row of seat s until it engages.