2017 MERCEDES-BENZ GLE43AMG SUV engine oil

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
All vehicles (except
Mercedes-AMG vehi-
cles):
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
positionN.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Mercedes-AMG vehi-
cles:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift into secondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
!
Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
!Because ESP®is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP
®may
seriously damage the brake system.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
Refueling139
Driving and parking
Z

!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, speed bumps or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaustsystem, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also in
increased wear and tear. The braking charac-
teristics change depending on the material
ingressing the brakes. Clean the brakes after
driving off-road. If you detect a reduced braking
effect or grinding noises, have the brake system
checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam-
age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not switch to transmission position Nwhen
driving off-road. If you try to brake the vehicle
using the service brake, you could lose control
of the vehicle. If the gradient is too steep for your vehicle, drive back down in reverse gear.
General notes
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before
driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
RAIRMATIC package (vehicle level)
(Ypage 169)
RDSR (Downhill Speed Regulation)
(Ypage 168)
Observe the following notes:
RSelect a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
RCheck that items of luggage and loads are
stowed safely and are well secured
(
Ypage 274).
RAlways keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (
Ypage 168).
RAlways keep the engine running and in gear
when driving on a slope.
RAdapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower
your speed should be.
RDo not jump with the vehicle as this will inter- rupt the vehicle's propulsion.
RDrive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route.
RLook out for obstacles, such as rocks, holes,
tree stumps and furrows.
RAlways keep the doors, the tailgate, the side
windows and the sliding sunroof closed whilethe vehicle is in motion.
RDo not shift the automatic transmission to
transmission position N.
RObserve the notes on off-road fording
(Ypage 152).
iDo not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur-
faces.
154Driving tips
Driving and parking

Checklist before driving off-road
!If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage.
XEngine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
XDEF tank (BlueTEC vehicles): check the
level and add if necessary (Ypage 142).
XTire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
XWheels and tires: check the tire tread depth
and tire pressure.
XCheck for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users.
XDeactivate DSR (Ypage 168).
XLower the vehicle level again to a level suita-
ble to the road conditions, e.g. to the normal
level.
XClean the headlamps and rear lights and
check for damage.
XClean the front and rear license plates.
XClean the wheels and tires with a water jet
and remove any foreign objects.
XClean the wheels, wheel housings and the
vehicle underside with a water jet; check for
any foreign objects and damage.
XCheck whether twigs or other parts of plants
have become trapped. These increase the risk of fire and can damage fuel pipes, brake
hoses or the rubber bellows of the axle joints
and propeller shafts.
XAfter the trip, examine without fail the entire
undercarriage, wheels, tires, brakes, body-
work structure, steering, chassis and exhaust
system for damage.
XAfter driving for extended periods across
sand, mud, gravel, water or in similarly dirty
condition s, hav
e the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.
XIf you detect strong vibrations after off-road
travel, check for foreign objects in the wheels
and drive train and remove them if necessary. Foreign objects can disturb the balance and
cause vibrations.
Driving on sand
Observe the following rules when driving on
sand:
RSelect a higher vehicle level.
RAvoid high engine speeds.
RUse the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate to
the terrain.
RDrive quickly to overcome the rolling resist-
ance. Otherwise the vehicle's wheels could
become stuck in loose ground.
RDrive in the tracks of other vehicles if possi-
ble. Make sure that:
-the tire ruts are not too deep.
-the sand is sufficiently firm.
-the ground clearance of the vehicle is suf-
ficient.
Tire ruts and gravel roads
!Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged or
bottom out and get stuck.
Driving tips155
Driving and parking
Z

XPress the:or9 button to select Noor
Yes.
XPress ato confirm the selection.
If you select Yes, the multifunction display
shows a confirmation message.
If you want to reset the Daytime Running
Lightsfunction in theLightsubmenu, you
must turn the SmartKey to position 1in the igni-
tion lock.
AMG menu (Mercedes-AMG vehicles)
Warm-up
:Digital speedometer
;Gear indicator
=Upshift indicator
?Engine oil temperature
ACoolant temperature
BTransmission oil temperature
XPress the =or; button on the steering
wheel to select the AMGmenu.
Upshift indicator: upshift indicatorUp=
indicates that the engine has reached the
overrevving range when in the manual drive
program.
Engine/transmission oil temperature:
when the engine and transmission are at nor-
mal operating temperature, oil tempera-
ture ?and Bare displayed in white in the
multifunction display.
If the multifunction display shows oil temper-
ature ?orB in blue, the engine or the
transmission are not yet at normal operating
temperature. Avoid driving at full engine out-
put during this time.
SETUP
:Engine mode (Comfort/Sport/Sport +)
;Suspension setting Comfort/Sport/
Sport +
=Transmission position D/M
?ESP®mode (ON/OFF)
SETUP displays the following information/func- tions:
Rthe digital speedometer
Rthe gear indicator
Rthe engine mode
Rthe suspension mode
Rthe transmission position
Rthe ESP®(Electronic Stability Program) mode
XPress the =or; button on the steering
wheel to select the AMGmenu.
XPress the9button repeatedly until SETUP
is displayed.
RACETIMER
Displaying and starting RACETIMER
The RACETIMER is only intended for use on a
closed race circuit. Do not use the function on
public roads.
:Lap
;RACETIMER
218Menus and submenus
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
#
StopVehicl eSeeOperator' sManual
The battery is no longer bein gcharged and th ebattery charg elevel is
to olow.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 145).
XObserv eth einstruction sin th e# See Operator' sManualdisplay message .
XConsultaqualified specialist workshop .
4
CheckEngineOilAtNextRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 296).
XIf necessary, add engin eoil (Ypage 296).
If th eengin eoil need stoppin gup mor eoften:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from any quali-
fie dspecialist workshop or on th eInternet at http://bevo.mercedes -
benz.com.
4
Check Engine OilLevel (Ad d 1quart)
Mercedes-AMG vehicles: th eengin eoil level is to olow.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 296).
XIf necessary, add engin eoil (Ypage 296).
If th eengin eoil need stoppin gup mor eoften:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from any quali-
fie dspecialist workshop or on th eInternet at http://bevo.mercedes -
benz.com.
4
Engine Oil LevelLow Sto pVehicl eTurnEngine Off
Mercedes-AMG vehicles: th eengin eoil level is to olow.
There is aris kof engin edamage.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 145).
XCheckth eengin eoil level (Ypage 296).
XIf necessary, add engin eoil (Ypage 296).
8
Fue lLevel Low
The fuel level has dropped int oth ereserv erange.
XRefue lat th eneares tgas station .
236Display messages
On-board computer and displays

XMake sure that the windshield wipers are
turned off.
XPull release lever:on the hood.
The hood is released.
XReach into the gap, pull hood catch handle ;
up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height of
approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force.
Radiator
Vehicles with a diesel engine: do not cover
the radiator, for example with a winter front or
bug cover. The readings of the on-board-diag-
nostic system may otherwise be inaccurate.
Some of these readings are required by law and
must be accurate at all times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
General notes
Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per
600 miles (1,000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
When checking the oil level:
Rpark the vehicle on a level surface.
Rthe engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature.
Rif the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait about 30 minutes before carrying
out the measurement.
Engine compartment295
Maintenance and care
Z

Checking the oil level using the oil dip-
stick
Example:vehicle swit h a gasolin eengin e
Example :vehicle swit h a diesel engin e
XPull oil dipstick :out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide oil dipstick :into the guide tube
to the stop, and take it out again.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
XIf the oil level has dropped to MIN mark =or
below, add 1.1 US qt (1.0 liter) of engine oil.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Use only engine oils and oil filters that are
approved for vehicles with a service system. A list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service Products is available at any authorized
Mercedes-Benz Center.
The following cause engine failure or damage
to the exhaust system:
RUse of engine oils and oil filters that have
not been expressly approved for the service
system
RReplacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
RUse of engine oil additives
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Example :engine oil cap
XTurn cap :counter-clockwise and remove it.
XAdd engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 liter) of
engine oil.
XReplace cap :on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick
(Ypage 296).
Further information on engine oil (
Ypage 355).
Additional service products
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
296Engine compartment
Maintenance and care

Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm)betwee nthe vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
XClean sensors :of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
camera
!Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer.
XMake sure that the vehicle is stationary and
that the SmartKey is in position 2in the igni-
tion lock.
XOpen the camera cover for cleaning via the
multimedia system (see the separate operat-
ing instructions).
XTo clean the camera: use clean water and a
soft cloth to clean the camera lens :.
360°camera: if you drive at speeds above
20 mph (30 km/h) or with the SmartKey in posi-
tion 0or 1in the ignition lock, the cover of the
360° camera closes automatically.
Cleaning the exhaust pipe
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Mercedes-AMG GLE 63 vehicles with black
exhaust pipes: black chromed exhaust tips
should not be polished with a chrome polish. They will otherwise lose their black shine. For
optimal care, the faceplates should be rubbed with a lightly oiled cloth after every car wash.
Commercially available engine and care oils
are suitable for this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit
and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
XClean the exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.
Care303
Maintenance and care
Z