Problems with HYBRID operation
Internal combustion engine
ProblemPossible causes/consequences and MSolutions
You cannot start the
internal combustion
engine. The multifunc-
tion display shows no
display messages. The
READY indicator in the
multifunction display is
off.For example, self-diagnosis is not yet complete or the hybrid drive
system is malfunctioning.
XSwitch off the ignition and turn it back on.
XTry to start the internal combustion engine again.
If the internal combustion engine still does not start:
XConsult a qualified specialist workshop.
You wish to pull away,
but the ECO start/stop
function does not start
the internal combustion
engine. The READY indi-
cator in the multifunc-
tion display is off.The ECO start/stop function has failed. The warning and indicator
lamps in the instrument cluster light up.
XShift the transmission to P.
XSwitch off the ignition and turn it back on.
XStart the engine.
The hybrid drive system is malfunctioning.
XConsult a qualified specialist workshop.
Recuperative Brake System
ProblemPossible causes/consequences and MSolutions
Braking resistance is
reduced and brake pedal
travel is longer than
usual.GRisk of accident
The Recuperative Brake System is malfunctioning.
XObserve the additional display messages in the multifunction dis-
play (Ypage 45).
XObserve the information regarding indicator and warning lamps in
the instrument cluster (Ypage 49) .
Driving25
Driving and parking
Z
Hybrid drive system
ProblemPossible causes/consequences andMSolutions
The hybrid drive system
has been switched off
automatically.You have been in an accident.
The hybrid drive system remains switched off if:
Rthe internal combustion engine cannot be restarted after a few
seconds.
Rthe red6restraint system warning lamp in the instrument clus-
ter is lit.
XConsult a qualified specialist workshop.
The hybrid drive system
has been switched off
automatically. The multi-
function display also
shows a display mes-
sage.An electrical short circuit has occurred in the hybrid drive system or an
electrical connection has been disconnected.
XObserve the additional display messages in the multifunction dis-
play (see the vehicle Operator's Manual).
XConsult a qualified specialist workshop.
Driving tips
General driving tips
Drive carefully and maintain a safe distance
from the vehicle in front. Avoid frequent and
sudden acceleration as well as abrupt braking.
During partial electric driving, pulling away and
acceleration, the electric motor supports the
internal combustion engine.
During overrun in transmission position Dand
braking, the electric motor will operate as a gen- erator.
Further information on the ECO start/stop func-
tion (
Ypage 23).
You can find further driving tips in the vehicle
Operator's Manual.
Stationary vehicle
If the vehicle is stopped, the combustion engine
is, for the most part, switched off. Automatic
climate control continues to function. The elec-
tromechanically assisted steering gear allows
you to use the power steering without reduced
comfort.
Acceleration
Depending on the operating mode, pulling away
and driving under low load conditions are per-
formed:
Rentirely by electric propulsion
Rin combination with the internal combustion
engine
When accelerating rapidly under increased or
full load, increased boost mode is utilized. The
electric motor supports the combustion engine
by providing additional drive torque.
Overrun mode or braking
There are three possible operating modes when
the hybrid vehicle is decelerating:
Renergy recovery takes place even when the
vehicle is decelerating purely in overrun mode
(
Ypage 20). The electric motor operates as a
generator and stores the recovered energy in
the high-voltage battery
Rwhen the brakes are applied lightly, the vehi-
cle is slowed down further by the electric
motor. This increases the energy recovery
taking place (
Ypage 20). The electric motor
operates as a generator and stores the recov-
ered energy in the high-voltage battery
Rduring heavy braking, the service brake is also
used to slow down the vehicle. The two sys-
tems work together
26Driving tips
Driving and parking
You can call up remote query and remote con-
figuration functions for your vehicle using online
access to the vehicle. This is possible from an
Internet-enabled computer, as well as many
modern smartphones.
Please call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372)to
obtain the relevant Internet address.
Online access to the vehicle is restricted to the
contractual periods of mbrace. Activated
access to the mbrace emergency call system is
required for use.
In order to be able to use online access to the
vehicle, you must agree to the local terms of
use.
Further information about the supported end
devices, available languages and contractual
periods is available at any authorized Mercedes-
Benz Center.
In order to be able to call up online access to the vehicle, the vehicle must be connected to the
Internet (
Ypage 37).
Notes on data protection
Remember that online access to the vehicle
offers access to your data.
iPrevent unauthorized persons from
accessing this data.
Every person who has access to the informa-
tion stated can use the functions of the online
access to the vehicle.
iInformation when selling a vehicle or
buying a used vehicle:
RIf you sell your vehicle, you are obliged to
delete the vehicle from your personal area
on the online access to the vehicle.
RIf you have bought a used vehicle, it is pos-
sible that the previous owner still has
access to the online access to the vehicle.
Calling up functions
The online access to the vehicle allows you
access to your vehicle's information and func-
tions using remote query and remote configu-
ration. The following functions can be accessed:
Rrequest the current condition of charge of the
high-voltage battery
Rprogram the departure time (Ypage 44)
Rset or activate the "Pre-entry climate control
at departure time" function (see the separate
COMAND operating instructions)
Information on additional functions and operat-
ing instructions can be found within the online
access to the vehicle.
Connecting the vehicle to the Internet
iThis function is not available in all countries
and requires activated access to the mbrace
emergency call system.
You can use the online access to the vehicle if
the vehicle has a connection to the Internet via a mobile phone network. The necessary data is
transmitted by radio. The vehicle automatically
recognizes whether a connection to the Internet
is possible or not. No presets are necessary.
iRestrictions in reception are possible if the
vehicle is in an underground car park, for
example. Restrictions may also occur in areas with poor mobile network coverage.
Parking
XApply the electric parking brake.
The red !indicator lamp in the instrument
cluster lights up.
XUse the DIRECT SELECT lever to shift the
automatic transmission to P.
XSwitch the ignition off.
The READY indicator in the instrument cluster
goes out.
You can find further information on parking and
switching off the combustion engine in the vehi-
cle Operator's Manual.
Parking37
Driving and parking
Z
Vehicle
Display messagesPossible causes/consequences andMSolutions
Auxiliary BatteryMalfunctionThe auxiliary battery for the automatic transmission is no longer being
charged.
XVisit a qualified specialist workshop.
XUntil then, set the automatic transmission to position Pbefore you
switch off the engine.
XBefore leaving the vehicle, apply the electric parking brake.
&
Pre-Entry ClimateCtrl. (Via Smart‐Key) AvailableAgain After EngineStart
With the engine switched off, you have attempted to switch on the pre-
entry climate control more than twice.
XLet the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again.
&
Pre-Entry ClimateCtrl. (Via Smart‐Key)InoperativeHVBattery Low
The on-board voltage is too low. The pre-entry climate control cannot
be switched on.
XDrive for a longer distance.
The battery is being charged. When the condition of charge of the
high-voltage battery is over the specified minimum, pre-entry cli-
mate control is operational again.
Warning and indicator lamps in the instrument cluster
Safety systems
The information "while the engine is running" given in the vehicle Operator's Manual regarding the
signaling behavior of a warning/indicator lamp corresponds to the READY driving status. When a
warning/indicator lamp lights up in the READY driving status with the corresponding information,
the causes/consequences and solutions given in the vehicle Operator's Manual also apply to your
vehicle.
48Warning and indicator lamps in the instrument cluster
On-board computer and displays
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
J$N$ (USA only), J(Canada only): the red brake system warning lamp is
shown in the READY driving status.
A warning tone also sounds.
GWARNING
RBS is malfunctioning. Pedal travel may be longer than usual and braking per-
formance may be affected.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances.
XSafeguard the vehicle against rolling away (see the vehicle Operator's Manual).
XConsult a qualified specialist workshop.
XObserve the additional display messages in the multifunction display.
éN The yellow RBS (Recuperative Brake System) warning lamp is on in driving
condition READY.
A warning tone also sounds.
GWARNING
RBS is malfunctioning. Pedal travel may be longer than usual and braking per-
formance may be affected.
There is a risk of an accident.
XIf the multifunction display shows a display message, please observe this.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Warning and indicator lamps in the instrument cluster49
On-board computer and displays
Z
GLE 550 e 4MATIC
Wheelbase114.8 in
(2915 mm)
Maximum ground clear-
ance (steel suspension)8.0 in
(202 mm)
Maximum ground clear-
ance (AIRMATIC package)10.0 in
(255 mm)
Maximum ground clear-
ance (ON&OFFROAD pack-
age)11.2 in
(285 mm)
Minimum ground clear-
ance7.1 in
(180 mm)
Turning radius38.7 ft
(11.80 m)
Maximum roof load220 lb
(100 kg)
Permissible trailer load,
braked at a minimum gradi-
ent-climbing capability of 12%
from a standstill4410 lbs
(2000 kg)
Maximum drawbar nose-
weight, the drawbar nose-
weight is not included in the
trailer load355 lbs
(160 kg)
Gross rear axle weight rat-
ing when towing a trailer3704 lbs
(1680 kg)
Mounting dimensions
!
If you have a trailer tow hitch retrofitted,
changes to the cooling system and drive train
may be necessary, depending on the vehicle
type.
If you have a trailer tow hitch retrofitted,
observe the anchorage points on the chassis
frame.
:Anchorage points for the trailer tow hitch
;Rear axle center line
Ball position of the ball coupling
When choosing a ball coupling, the dimensions
stated in the illustration must not be exceeded.
High-voltage battery
Missing values were not available at time of
going to print.
GLE 500 e 4MATIC
Model
Energy content
Nominal capacity
Range in electric-only
mode (according to NEDC)
Vehicle data55
Technical data