You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
RtheF indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be made, theCall
Connec‐tedmessage appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in the ïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
298Features
Stowage and features
XBefore cleaning the display, make sure that it
is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes or waxes. There is otherwise a risk of damag-
ing the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center.
XWipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. a microfiber cloth.
XTrim elements with piano black finish:
wipe with a soft, damp cotton cloth. Use clean
water.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used often, these can damage
the cover.
Note that regular care is essential to ensure that
the appearance and comfort of the covers is
retained over time.
Genuine leather seat covers
!To retain the natural appearance of the
leather, observe the following cleaning
instructions:
RClean genuine leather covers carefully with a damp cloth and then wipe the covers
down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
ROnly use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
Care317
Maintenance and care
Z
Towing eye
Towing eye:is located in the left-hand stow-
age well under the cargo compartment floor.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 288).
XRemove towing eye :.
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
The TIREFIT kit s located in the left-hand stow-
age compartment.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 288).
XPush retaining clamps :on the cover down
so as to release them.
XFold up cover in the direction of arrow ;.
XRemove tire inflation compressor=and tire
sealant bottle ?.
XUse the TIREFIT kit (Ypage 322).
Vehicles with a tire-change tool kit
General notes
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit.
Some tools for changing a wheel are specific to the vehicle. For more information on which tire
changing tools are required and approved to
perform a wheel change on your vehicle, consult
a qualified specialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
RAlignment bolt
Removing the tire-change tool kit
Example
:Ratchet for jack
;Lug wrench
=Jack
?Alignment bolt
ASocket wrench for ratchet
BFolding wheel chock
The tire-change tool kit is located in the left-
hand stowage well, under the cargo compart-
ment floor.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 288).
320WherewillIfind ...?
Breakdown assis tance
Flat tire
Preparing the vehicle
Your vehiclemay be equipped with:
RMOExtended tires (tires wit hrun-flat proper -
ties) (Ypage 321)
Vehicl epreparation is no tnecessar yon vehi-
cle swit hMOExtended tires
RaTIREFI Tkit (Ypage 320)
Vehicles equipped wit hMOExtended tires are
no tequipped wit h aTIREFI Tkit at th efactory. It
is therefor erecommended that you additionally
equip your vehicl ewit h a TIREFI Tkit if you moun t
tires that do no tfeature run-flat properties, e.g.
winte rtires . ATIREFI Tkit may be obtained from
a qualified specialist workshop.
Information on changing and mounting wheels
(
Ypage 357).
XStop th evehicl eon solid, non-slippery and
leve lground ,as far away as possible from
traffic.
XSwitc hon th ehazard warning lamps.
XSecur eth evehicl eagainst rollin gaway
(Ypage 154).
XIf possible ,brin gth efron twheels int oth e
straight-ahead position .
XSwitchoff th eengine.
XRemove th eSmartKey from th eignition lock.
or, in vehicles wit hKEYLESS-GO start-function
or KEYLESS‑ GO
XOpen thedriver' sdoor .
The vehicl eelectronics are no win position
u. This means: "Key removed".
XRemove th eStart/Sto pbutto nfrom th eigni-
ti on loc k (Ypage 133).
XMakesure that th eengin ecanno tbe started
via your smartphon e (Ypage 134).
XMakesure that th epassenger sare no tendan -
gered as they do so. Mak esure that no on eis
near th edanger area while awhee lis bein g
changed. Anyon ewho is no tdirectly assisting
in th ewhee lchang eshould, for example ,
stand behind th ebarrier.
XGet out of th evehicle. Pay attention to traffic
condition swhen doin gso.
XClose th edriver' sdoor .
Vehicles with MOExtended tires (tires
with run-flat characteristics)
General notes
Wit hMOExtended tires (tires wit hrun flat char-
acteristics), you can continue to driv eyour vehi-
cle eve nif there is atotal loss of pressur ein on e
or mor etires .The affected tire must no tsho w
any clearly visible damage.
You can recognize aMOExtended tire by th e
MOExtended markin gwhic happear son th e
sidewall of th etire. You will fin dthis markin g
next to th etire siz edesignation ,th eload-bear -
ing capacit yand th espee dindex (
Ypage 351).
MOExtended tires may only be used in conjunc -
tion wit han active tire pressur eloss warning
system or wit han active tire pressur emonitor.
If apressure loss warning messag eappears
in th emultifunction display:
Robserv eth einstruction sin th edisplay mes -
sage s (Ypage 250).
Rcheck th etire for damag e
Rif driving on,observ eth efollowin gnote s
The driving distanc epossible in run-flat mod eis
approximately 50 mile s(80 km) when th evehi-
cle is partially laden .When th evehicl eis fully
laden it is approximately 19 mile s(30 km).
In addition to th evehicl eload, th edriving dis-
tance possible depend supon :
RVehicl espee d
RRoad condition
ROutside temperature
The driving distanc epossible in run-flat mod e
may be reduce dby extreme driv ing condi
tion
s
or maneuvers, or it can be increased throug h a
moderat estyle of driving .
The driving distanc epossible in run-flat mod eis
counted from th emomen tth etire pressur eloss
warning appear sin th emultifunction display.
You must no texcee d amaximum permissible
spee dof 50 mph (80 km/h).
When replacing on eor all tires ,pleas eobserv e
th efollowin gspecification sfor your vehicle's
tires :
Rsize
Rthetyp eand
Rth e"MOExtended" markin g
If atire has gon eflat and canno tbe replace d
wit h a MOExtended tire, astandard tire may be
used as atemporar ymeasure. Mak esure that
Flat tire321
Breakdown assistance
MOExtended tires (tires with run-flat
properties)
With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
or more tires.
MOExtended tires may only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor
and on wheels specifically tested by Mercedes-
Benz.
Notes on driving with MOExtended tires with a
flat tire (
Ypage 321).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount
tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit can be obtained from a qualified specialist workshop.
Winter operation
General notes
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (
Ypage 356).
Driving with summer tires
At temperatures below 45 ‡ (+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your vehicle
to M+S tires. Using summer tires at very cold
temperatures could cause cracks to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility for
this type of damage.
GWARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control of
your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
M+S tires
GWARNING
M+S tires with a tire tread depth of less than
ã in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There is
a risk of an accident.
M+S tires with a tread depth of less than ãin
(4 mm) must be replaced immediately.
At temperatures below 45 ‡(+7 †), use winter
tires or all-season tires. Both types of tire are
identified by the M+S marking.
Only winter tires bearing the isnowflake
symbol in addition to the M+S marking provide
the best possible grip in wintry road conditions.
Only these tires will allow driving safety systems
such as ABS and ESP
®to function optimally in
winter. These tires have been developed specif-
ically for driving in snow.
Use M+S tires of the same make and tread on all
wheels to maintain safe handling characteris-
tics.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
When you have mounted the M+S tires:
XCheck the tire pressures (Ypage 342).
XVehicles for Canada: restart the tire pres-
sure loss warning system (Ypage 343).
XRestart the tire pressure monitor
(Ypage 345).
Snow chains
GWARNING
If snow chains are installed to the front
wheels, they may drag against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tires.
There is a risk of an accident.
To avoid hazardous situations:
Rnever install snow chains to the front
wheels
Ralways install snow chains in pairs to the
rear wheels.
338Winter operation
Wheels and tires
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that have
been specially approved for your vehicle by
Mercedes-Benz, or are of a corresponding
standard of quality. For more information,
please contact a qualified specialist workshop.
If you intend to mount snow chains, please bear
the following points in mind:
RSnow chains may not be mounted on all
wheel/tire combinations. Observe the infor-
mation regarding permitted wheel/tire com-
binations (
Ypage 360).
ROnly use snow chains when driving on roads
completely covered by snow. Remove the
snow chains as soon as possible when you
come to a road that is not snow-covered.
RLocal regulations may restrict the use of snowchains. Observe the appropriate regulations if
you wish to mount snow chains.
RDo not exceed the maximum permissible
speed of 31 mph (50 km/h).
ROn vehicles with AIR BODY CONTROL, you
must only drive at raised vehicle level if snow chains have been installed (
Ypage 173).
RWhen snow chains are installed, never use
Active Parking Assist (Ypage 178).
You may wish to deactivate ESP®when pulling
away with snow chains installed:
RAll vehicles (except Mercedes ‑AMG vehicles)
(Ypage 70)
RMercedes ‑AMG vehicles (Ypage 71)
You can thereby allow the wheels to spin in a
controlled manner, achieving an increased driv- ing force (cutting action).
Tire pressure
Tire pressure specifications
Important safety notes
GWARNING
Underinflated or overinflated tires pose the
following risks:
Rthe tires may burst, especially as the load
and vehicle speed increase.
Rthe tires may wear excessively and/or
unevenly, which may greatly impair tire
traction.
Rthe driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel:
Rmonthly, at least
Rif the load changes
Rbefore beginning a long journey
Runder different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
The data on the Tire and Loading Information
placard and tire pressure table shown here are
examples. Tire pressure specifications are vehi-
cle-specific and may deviate from the data
shown here. The tire pressure specifications
that are valid for your vehicle can be found on
the Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes
The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Operation with a trailer: the applicable value
for the rear axle is the maximum tire pressure
value stated in the table inside the fuel filler flap.
Further information on tire pressures can be
obtained at a qualified specialist workshop.
Tire pressure339
Wheels and tires
Z
Important notes on tire pressure
GWARNING
If th etire pressur edrops repeatedly, th e
wheel, valv eor tire may be damaged. Tir e
pressur ethat is to olow may result in atire
blow-out .Ther eis aris kof an accident.
RChec kth etire for foreign objects .
RCheckwhether th ewhee lis losing air or th e
valv eis leaking .
If you are unable to rectify th edamage, con-
tac t a qualified specialist workshop.
GWARNIN G
If you fit unsuitable accessories onto tire
valves, th etire valves may be overloaded and
malfunction ,whic hcan caus etire pressur e
loss .Due to their design ,retrofitte dtire pres-
sur emonitors keep th etire valv eopen .This
can also result in tire pressur eloss .Ther eis a
ris kof an accident.
Only screw th estandard valv ecap or other
valv ecap sapprove dby Mercedes-Ben zfor
your vehicl eonto th etire valve.
Use asuitable pressur egauge to chec kth etire
pressure. The outer appearanc eof atire does
no tpermit any reliable conclusio nabout th etire
pressure. On vehicles equipped wit hth eelec -
tronic tire pressur emonitor, th etire pressur e
can be checke din th eon-board computer.
The tire temperature and pressur eincreas e
when th evehicl eis in motion .This is dependen t
on th edriving spee dand th eload.
Therefore, you should only correc ttire pres-
sures when th etires are cold.
The tires are cold:
Rif th evehicl ehas been parked wit hth etires
out of direct sunligh tfor at least three hour s
and
Rif th evehicl ehas no tbeen driven further than
1 mile (1. 6km)
The tire temperature changes depending on th e
outside temperature, th evehicl espee dand th e
tire l
oad. If th etire temperature changes by
18 ‡(10 †), th etire pressur echanges by
approximately 10 kP a(0. 1bar/1.5 psi) .Tak e
this int oaccoun twhen checkin gth epressur eof
warm tires .Only correc tth etire pressur eif it is to
olow for th ecurren toperating conditions. If
you chec kth etire pressur ewhen th etires are
warm ,th eresulting value will be higher than if
th etires were cold. This is normal. Do no t
reduce th etire pressur eto th evalue specifie d
for cold tires .The tire pressur ewould otherwise
be to olow.
Observ eth erecommended tire pressures for
cold tires :
Ron theTir eand Loading Information placard
on th eB-pillar on th edriver' sside
Rin th etire pressur etable on th efuel filler flap
(Ypage 149)
Underinflated or overinflated tires
Underinflated tires
GWARNIN G
Tires wit hpressur ethat is to olow can over-
heat and burs tas aconsequence .In addition ,
they also suffer from excessiv eand/o rirreg-
ular wear ,whic hcan severely impair th ebrak -
ing properties and th edriving characteristics .
Ther eis aris kof an accident.
Avoid tire pressures that are to olow in all th e
tires ,includin gth espar ewheel.
Underinflated tires may:
Roverheat, leadin gto tire defects
Radversely affec thandlin g
Rwear excessively and/o runevenly
Rhav ean adverse effec ton fuel consumption
Overinflated tires
GWARNIN G
Tires wit hexcessively high pressur ecan burs t
because they are damaged mor eeasil yby
road debris, pothole setc. In addition ,they
also suffer from irregular wear ,whic hcan
severely impair th ebraking properties and th e
driving characteristics .Ther eis aris kof an
accident.
Avoid tire pressures that are to ohigh in all th e
tires ,includin gth espar ewheel.
Tire pressure341
Wheels and tires
Z
Overinflated tires may:
Rincrease the braking distance
Radversely affect handling
Rwear excessively and/or unevenly
Rhave an adverse effect on ride comfort
Rbe more susceptible to damage
Maximum tire pressures
:Example: maximum permissible tire pres-
sure
Never exceed the maximum permissible tire
inflation pressure. Always observe the recom-
mended tire pressure for your vehicle when
adjusting the tire pressure (
Ypage 339).
iThe actual values for tires are vehicle-spe-
cific and may deviate from the values in the
illustration.
Checking the tire pressures
Important safety notes
Observe the notes on tire pressure
(Ypage 339).
Information on air pressure for the tires on your
vehicle can be found:
Ron the vehicle's Tire and Loading Information
placard on the B-pillar
Rin the tire pressure table in the fuel filler flap
(Ypage 149)
Rin the "Tire pressure" section
Checking tire pressures manually
To determine and set the correct tire pressure,
proceed as follows:
XRemove the valve cap of the tire that is to be
checked.
XPress the tire pressure gauge securely onto
the valve.
XRead the tire pressure and compare it to the
recommended value on the Tire and Loading
Information placard or the tire pressure table (
Ypage 339).
XIf the tire pressure is too low, increase the tire
pressure to the recommended value.
XIf the tire pressure is too high, release air. To
do so, press down the metal pin in the valve,
using the tip of a pen for example. Then check
the tire pressure again using the tire pressure
checker.
XScrew the valve cap onto the valve.
XRepeat these steps for the other tires.
Tire pressure loss warning system
General notes
While the vehicle is in motion, the tire pressure
loss warning system monitors the set tire pres-
sure using the rotational speed of the wheels.
This enables the system to detect significant
pressure loss in a tire. If the speed of rotation of
a wheel changes as a result of a loss of pressure,
a corresponding warning message will appear in
the multifunction display.
You can recognize the tire pressure loss warning
by the Run Flat Indicator Active
Press'OK' to Restartmessage which appears in
the Servicemenu of the multifunction display.
Information on the message display can be
found in the "Restarting the tire pressure loss
warning system" section (
Ypage 343).
Important safety notes
The tire pressure warning system does not warn you of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
(
Ypage 339).
The tire pressure loss warning does not replace
the need to regularly check the tire pressure. An
even loss of pressure on several tires at the
342Tire pressure
Wheels and tires