2017 MERCEDES-BENZ GLC SUV phone

Operating system
Overview
General notes
Wearing polarized sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con-
trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. The display may temporarily switch off
completely.
Cleaning instructions
!Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth.
The display must be switched off and have
cooled down before you start cleaning. Do not
apply pressure to the display surface when
cleaning it, as this could cause irreversible dam-
age to the display.
Switching the multimedia system
on/off
XPress the Übutton on the center console
to the right of the controller.
Adjusting the volume
XTurn the thumbwheel to the right of the con-
troller.
The volume is adjusted:
Rfor the currently selected media source
Rduring traffic or navigation announcements
Rin hands-free mode during a phone call
Switching the sound on or off
XPress the thumbwheel to the right of the con-
troller.
or
XPress the 8button on the multifunction
steering wheel.
If the audio output is switched off, the status
line will show the 8symbol. If you switch
the media source or change the volume, the
sound is automatically switched on.
iNavigation announcements will be heard
even if the sound is muted.
Functions
The multimedia system has the following func-
tions:
RRadio mode
RMedia mode with media search
RSound systems
RNavigation system
COMAND: navigation via the hard drive
Audio 20: navigation via SD card
RCommunication functions
RSIRIUS Weather (COMAND)
RVehicle functions with system settings
RFavorites functions
Controller
The controller in the center console lets you:
Rselect menu items on the display
Renter characters
Rselect a destination on the map
Rsave entries
The controller can be:
Rturned 3
Rslid left or right 1
Rslid forwards or back 4
Rslid diagonally2
Rpressed briefly or pressed and held 7
Back button
You can use the%button to exit a menu or to
call up the basic display of the current operating
mode.
XTo exit the menu: briefly press the%
button.
The multimedia system changes to the next
higher menu level in the current operating
mode.
XTo call up the basic display: press the%
button for longer than two seconds.
The multimedia system changes to the basic
display of the current operating mode.
Operating system269
Multimedia system
Z

Touchpad
Switching the touchpad on/off
Multimedia system:
XSelect VehicleQSystem Set‐tingsQTouchpadQActivate Touch‐pad.
The touchpad is switched on Oor off ª.
Operating the touchpad
:Touch-sensitive surface
;Favorites button
=Calls up quick access for audio
?Back button
Navigating in menus and lists can be done via
touch-sensitive surface :byswiping with
your finger.
XTo select the menu item: swipe up, down, to
the left or right.
XPress the touchpad.
XTo move the digital map: swipe in all direc-
tions.
Swiping with two fingers , e.g. using this func-
tion:
XTo show or hide the audio menu: swipe up
or down with two fingers.
XTo increase or reduce the vehicle and
sound settings: turn two fingers to the right
or left.
XTo zoom in and out of the map: move two
fingers together or apart.
Character entry with handwriting rec-
ognition
Entering characters
XUse one finger to write characters on the sur-
face.
The character is entered in the input line. If
the character that you have entered can be
interpreted in different ways, these character
suggestions are displayed.
XIf character suggestions are shown, turn and
press the controller.
XResume the character entry on the touchpad.
Handwriting recognition
:Active input line
;Inserts a space
=Character entered on the touchpad
?Deletes characters (Example: COMAND)
XTo display the menu: press the touchpad.
:To exit the menu
;To return to handwriting recognition
=To use the phone book or text templates
(COMAND)
?To select the input line or changes the posi-
tion of the cursor
ATo switch the language
BTo finish character entry
270Operating system
Multimedia system

Notes for route types:
REco Route
Calculates an economic route.
RDynamic Traffic Route(only available in
the USA)
Traffic reports on the route for the route guid-
ance are taken into account.
RCalculate Alternative Routes
Different routes are being calculated. Instead
of Start, select the Continuemenu item.
XTo avoid/use route options: selectAvoid
Options.
XSelect a route option.
Notes for route options:
RUse Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
RUse Carpool Lanes(only available in the
USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address
Multimedia system:
XSelect NaviQNavigation.
XSelectDestinationQAddress Entry.
iIf route guidance is active, first slide 6the
controller and show the menu.
Enter an address, e.g. as follows:
Rcity or ZIP code, street, house number
Rcountry, city or ZIP code
Rcity or ZIP code, center
Rstreet, city or ZIP code, intersection
XSelect City.
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
XEnter the city.
The Gsymbol: the location is contained on
the digital map multiple times.
XTo switch to the list: slide the5control-
ler.
XSelect the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location,
the corresponding digits are displayed with an
X
.
XEnter the street and house number.
The address is in the menu.
Further options for destination entry:
Rkeyword search
The keyword search finds destinations using
fragments of words.
Rselect the last destination
Rselect a contact
Rselect a POI
You can search for a POI by location, name or
telephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
Rselect destinations from Mercedes-Benz
Apps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been entered and
is in the menu.
XSelect StartorContinue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish
to end the current route guidance.
XSelect YesorSet as Intermediate Des‐tination.
Yescancels the current route guidance and
starts route calculation to the new destina-
tion.
Set as Intermediate Destination
adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list.
274Operating system
Multimedia system

Connecting a mobile phone
Requirements
For telephony via the Bluetooth®interface, you
require a Bluetooth®-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth
®device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
B ook Access Profile) and MAP (M essage
Access Profile) Bluetooth
®profiles, the follow-
ing information will be transmitted after you
connect:
RPhone book
RCall lists
RMessages
iFurther information on suitable mobile
phones can be obtained on the Internet at:
http://www.mercedes-benz.com/
connect
iIn the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372 ).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing a mobile
phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Audio 20:
XSelect
Tel/®QConnectDeviceQSearch for PhonesQStartSearch.
The available mobile phones are displayed.
COMAND:
XSelect PhoneQConnectDeviceQSearch for PhonesQStartSearch.
The available mobile phones are displayed.
Symbols in the device list
Sym-
bolExplanation
ÏNew mobile phone found, not yet
authorized.
ÑMobile phone is authorized, but is
not connected.
#Mobile phone is authorized and
connected.
Connecting a mobile phone
Authorization using Secure Simple Pairing:
XSelect mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
XIf codes match: selectYeson the multimedia
system.
XConfirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profiles. The
prompt to confirm may take up to two
Operating system275
Multimedia system
Z

minutes to be displayed (see the manufactur-
er's operating instructions).
XIf the codes are different:selectNoon the
multimedia system.
The process is canceled.
Repeat authorization.
Authorization by entering a passkey (passcode):
XSelect Bluetooth®name of the mobile phone.
The input menu for the passkey is displayed.
XChoose a one to sixteen-digit number combi- nation as a passkey.
XEnter the passkey on the multimedia system.
XPress ¬to confirm.
XEnter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
Multimedia system:
XSelect Connect Device.
XSelect a mobile phone from the device list.
Media mode
General notes
If you wish to play external media sources, the
default display must already be turned on. Fur-
ther information on media mode (see the Digital
Operator's Manual).
The following external media sources can be
used:
RApple®devices (e.g. iPhone®)
RUSB devices (e.g. USB stick, MP3 player)
RCD
RDVD (COMAND)
RSD cards
Rvia devices connected by Bluetooth®
Activating media mode
Multimedia system:
XSelect MediaQDevices.
The available media sources will be shown.
XSelect the media source.
Playable files are played.
Inserting and removing an SD card
Important safety notes
GWARNING
SD cards are small parts. They can be swal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SD card out of the reach of children. If a SD card is swallowed, seek medical atten-
tion immediately.
!If you are no longer using the SD card, you
should remove it and store it outside the vehi-
cle. High temperatures can damage the card.
Inserting an SD card
The SD card slot is located in the stowage com-
partment under the armrest.
XInsert the SD card into the SD card slot until
the SD card engages. The side with the con-
tacts must face down.
XSelect the media source (Ypage 276).
Removing an SD card
XPress the SD card.
The SD card is ejected.
XRemove the memory card.
Connecting USB devices
276Operating system
Multimedia system

Stowage areas
Loading guidelines
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
RNever exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver's
door.
RThe cargo compartment is the preferred place
to carry objects.
RPosition heavy loads as far forwards as pos-
sible and as low down in the cargo compart-
ment as possible.
RThe load must not protrude above the upper
edge of the seat backrests.
RAlways place the load behind unoccupied
seats if possible.
RHook in the cargo net when loading.
RSecure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for protection.
Stowage spaces
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
RAlways stow objects in such a way that they cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines (
Ypage 278).
278Stowage areas
Stowage and features

Depending on the vehicle's equipment, the fol-
lowing may be in the stowage space:
Ran SD card slot
Ra multimedia connector unit with two USB
ports, e.g. for iPod®, iPhone®or MP3 player
(see the Digital Operator's Manual)
Ra mobile phone bracket
Ra small stowage space in the upper front sec-
tion
Stowage compartment in the doors
You can store items such as a rolled-up fluores-
cent jacket (driver's door) and the vehicle docu-
ment wallet (front-passenger door) in stowage
space :in the doors.
In doors ;you can store bottles with a capacity
of up to 34 fl. oz. (1.0 liter).
Stowage space in the rear
Stowage compartment in the rear seat
armrest
!Do not sit on or support your body weight on
the rear seat armrest when it is folded down,
as you could otherwise damage it.
!Close the cover of the stowage compart-
ment before folding the rear seat armrest
back into the seat backrest.
XTo open: fold down the seat armrest.
XPress on the front of release catch :and fold
the cover of the armrest upwards.
Additional stowage space
Depending on the equipment, the following
additional stowage areas are available in the
vehicle:
Rcard and coin holder in the dashboard above
the light switch (not suitable for holding thin
objects such as shopping tokens)
Rthe open stowage compartment in the center
console
Rstowage net in the front-passenger footwell
Rthe map pockets on the back of the driver's
and front-passenger seat
Rparcel net on the left-hand side in the cargo
compartment
Observe the loading guidelines (
Ypage 278)
and the safety notes regarding stowage spaces
(
Ypage 278).
Ski and snowboard bag
Important safety notes
GWARNING
The skibag in conjunction with the lashing
straps cannot restrain any objects other than
skis.
280Stowag eareas
Stowag ean d features

It is important to use a cargo net if you load the
vehicle with small objects above the seat backr-
ests. For safety reasons, always use a cargo net
when transporting loads.
Damaged cargo nets can no longer fulfill their
protective function and must be replaced. Visit a
qualified specialist workshop.
Using the cargo net
Preparing the cargo net
The cargo net can be used in two different posi-
tions (behind the B-pillar or the C-pillar):
RThe brackets behind B-pillar:are required
for the cargo compartment enlargement
(
Ypage 281).
The corresponding cargo tie-down rings to
tighten the net are located in the footwell of
the rear bench seat (
Ypage 284).
RThe brackets behind C ‑pillar;are required
for the cargo compartment behind the rear
bench seat.
The corresponding cargo tie-down rings to
tension the net are located in the cargo com-
partment (
Ypage 284).
The cargo net is located in the stowage space
under the cargo compartment floor.
XOpen both Velcro fasteners and remove the
cargo net.
XUnroll and unfold the cargo net.
The upper and lower guide rods must engage
audibly.
Attaching and tightening the cargo net
Cargo net installed behind the C-pillar
XTo attach and tighten: insert guide rod:
into bracket ;and slide forward.
XAttach belt hook ?to the cargo tie-down ring
and pull down on the loose end of the lashing
strap until the cargo net is taut.
XAfter driving a short distance, check the ten-
sion of the cargo net and retighten it if nec-
essary.
XTo release and detach: pull the belt clamp
= up.
XUnhook belt hook ?from the cargo tie-down
ring.
XDetach guide rod :from bracket ;.
Storing the cargo net
XPress the red button on the upper and lower
guide rods.
XFold the cargo net and roll it up.
XClose the two Velcro fasteners on the cargo
net holder.
XPut the cargo net in the stowage space under
the cargo compartment floor.
Parcel net
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
286Stowage areas
Stowage and features