2017 MERCEDES-BENZ GLC SUV Electric

Key positions withthe Start/S topbutton
:Start/Sto pbutto n
;Ignition loc k
As soo nas th eignition is switched on ,all th e
indicator lamps in th einstrumen tcluste rligh t
up. Warning and indicator lamps :see
(
Ypage 256).
If Start/Sto pbutto n: has no tyet been
pressed, this correspond sto th eSmartKey
bein gremove dfrom th eignition .
XTo switch on th epower supply :press
Start/Sto pbutto n: once.
The power suppl yis switched on .You can no w
activat eth ewindshield wipers, for example .
The power suppl yis switched off again if:
Rth edriver' sdoor is opened and
Ryou press Start/Sto pbutto n: twice when in
this position
XTo switch on th eignition: press Start/Sto p
butto n: twice.
The ignition is switched on .
The ignition is switched off again if:
Ryou do no tstart th eengin efrom this position
within 15 minute s
Ryou press Start/Sto pbutto n: once when in
this position
The power suppl yis switched off again if:
Rth edriver' sdoor is opened and
Ryou press Start/Sto pbutto n: once when in
this position
Removing the Start/S topbutton
You can remove th eStart/Sto pbutto nfrom th e
ignition loc kand start th evehicl eas normal
usin gth eSmartKey.
It is possible to switch between St art/Sto
pb
ut -
to nmod eand ke yoperation only when th e
transmission is in position j.
XRemove Start/Stopbutto n: from ignition
loc k;.
You do no thave to remove th eStart/Sto pbut -
to nfrom th eignition loc kwhen you leav eth e
vehicle. You should, however ,always tak eth e
SmartKey wit hyou when leaving th evehicle. As
lon gas th eSmartKey is in th evehicle:
Rth evehicl ecan be started usin gth eStart /
Stop butto n
Rtheelectrically powered equipmen tcan be
operate d
Starting the engine
Important safety notes
GWARNIN G
If children are lef tunsupervised in th evehicle,
they could:
Ropen th edoors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate th evehicle's equipment.
Additionally, children could set th evehicl ein
motion if, for example ,they:
Rrelease th eparking brake.
Rshiftin gth eautomatic transmission out of
park positio nP
RStart th eengine.
Ther eis aris kof an acciden tand injury.
When leaving th evehicle, always tak eth e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren or animals unattended in th e
vehicle. Always keep th eSmartKey out of
reac hof children .
GWARNING
Combustion engines emit poisonous exhaust
gase ssuc has carbon monoxide. Inhalin g
these exhaust gase sleads to poisoning .Ther e
is aris kof fatal injury. Therefore never leav e
th eengin erunnin gin enclosed spaces with-
out sufficien tventilation .
Driving133
Driving and parking
Z

You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
press the start/stop button or insert the Smart-
Key into the ignition lock, you can carry out two
more starting attempts with your smartphone.
The engine runs for ten minutes when starting
with the smartphone.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark positionjis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficiently
charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Ropen the sliding sunroof
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-
tion jto the desired position only if you
depress the brake pedal. Only then is the park-
ing lock released. If you do not depress the
brake pedal, the DIRECT SELECT lever can still
be moved but the parking lock remains
engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 156).
Pulling away with a trailer
Driving135
Driving and parking
Z

To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake.
XPress and hold handle:.
The electric parking brake continues to brake
and prevent the vehicle from rolling back-
wards.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster remains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination is
held by the driving force of the engine, release
lever :.
The electric parking brake is released.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
goes out.
For further information on the electric parking
brake, see (
Ypage 155).
Hill start assist
Hill start assist helps you when pulling away
forward or in reverse on an uphill gradient. It
holds the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient
Rthe transmission is in position i
Rthe electric parking brake is applied
RESP®is malfunctioning
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG vehicles: the ECO start/stop
function is available only in drive programs S,C
and E.
Automatic engine switch-off
If the vehicle is braked to a standstill with the
transmission in hori, the ECO start/stop
function switches off the engine automatically.
136Driving
Driving and parking

PLUS is activated. Observe the information on
the HOLD function (Ypage 172) and on
DISTRONIC PLUS (Ypage 167).
Engaging reverse gear
!Only move the automatic transmission to
k when the vehicle is stationary.
XDepress the brake pedal.
XPush the DIRECT SELECT lever up past the
first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Ypage 136).
Shifting to neutral
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position hork:
push the DIRECT SELECT lever up or down to
the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically. With the SmartKey:
if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts automatically to j .
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic car wash with a
towing system:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position
XIf the transmission is in position kori:
push the DIRECT SELECT lever down past the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Status symbol drive program
;Transmission position
=Gear
142Automatic transmission
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position j.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionhork.
If h is selected, the transmission shifts to secondgear; ifkis
selected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position gor
1) if
Rthe electrical parking brake is being tested
using a dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
148Refueling
Driving and parking

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The vehicle electronics are now in positionu. This is the same as
the key having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run completely
dry.
XRefuel the vehicle with at least 5.3 US qt (5 l) of diesel.
XTurn the ignition on for approximately ten seconds (Ypage 132).
XStart the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
XTurn the ignition on again for approximately ten seconds
(Ypage 132).
XStart the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 77).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 79).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
General notes
To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. When the DEF supply drops to a minimum, the
Check Additive See Owner's Manual
mes-
sage is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h) after topping up, the Check Addi‐
tiveSeeOwner'sManualmessage goes out
after approximately one minute.
Refueling151
Driving and parking
Z

overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail-
able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle
!Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out.
XUnscrew the protective cap from DEF refill
bottle :.
XPlace DEF refill bottle :on the filler neck as
shown and screw it on clockwise until hand-
tight.
XPress DEF refill bottle :towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
When DEF refill bottle :is no longer pressed,
filling stops and the bottle may be taken off
again after being only partially emptied.
XRelease DEF refill bottle :.
XTurn DEF refill bottle:counter-clockwise
and remove it.
XScrew the protective cap onto DEF refill bot-
tle : again.
DEF refill bottles are available at many gas sta-
tions or at a qualified specialist workshop. Refill
bottles without a threaded cap do not provide
overfill protection. DEF may leak if overfilled.
Mercedes Benz offers special refill bottles with a
threaded seal. These are available at any author-
ized Mercedes-Benz Center.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position jand
the SmartKey must be removed from the igni-
tion lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ron uphill or downhill gradients the laden vehi- cle must also be secured at the rear axle, for
example with a wheel chock or similar object.
154Parking
Driving and parking

Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position j.
XWith the SmartKey:turn the SmartKey to
position uin the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 133).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
u, "Key removed".
If you switch the engine off with the transmis-
sion in position korh the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, for example, when having
the vehicle cleaned in an automatic car wash
with a towing system:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off
function.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the transmission to position j.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs a function
test at regular intervals while the engine is
Parking155
Driving and parking
Z