2017 MERCEDES-BENZ GLC SUV Transmission service

Index....................................................... 4
Digital Operator's Manual..................26
Introduction .......................................... .26
Operation ............................................... 26
Introduction ......................................... 27
Protecting the environment ...................2 7
Genuine Mercedes-Benz parts .............. .27
Operator's Manual ................................. 28
Service and vehicle operation ................2 8
Operating safety .................................... 30
QR codes for the rescue card ................3 2
Data stored in the vehicle ...................... 32
Information on copyright ....................... 34
At a glance ........................................... 35
Cockpit .................................................. 35
Instrument cluster ................................. 36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel .........................4 1
Door control panel ................................. 42
Safety ................................................... 43
Panic alarm ............................................ 43
Occupant safety .................................... 43
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Protection against theft .........................7 6
Opening and closing...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment .............................. .84
Side windows ......................................... 90
Panorama roof with power tilt/sliding
panel ...................................................... 93
Seats, steering wheel and mirrors ....98
Correct driver's seat position ................ 98
Seats ..................................................... 98
Steering wheel ..................................... 104 Mirrors ................................................. 106
Memory function ................................. 109
Lights and windshield wipers
..........111
Exterior lighting ................................... 111
Interior lighting .................................... 115
Replacing bulbs ................................... 115
Windshield wipers ................................ 119
Climate control ................................. 123
Overview of climate control systems ... 123
Operating the climate control sys-
tems .................................................... 124
Air vents .............................................. 129
Driving and parking ..........................131
Notes on breaking-in a new vehicle ..... 131
Driving ................................................. 131
DYNAMIC SELECT switch .................... 139
Automatic transmission ....................... 141
Refueling ............................................. 148
Parking ................................................ 154
Driving tips .......................................... 157
Driving systems ................................... 162
Towing a trailer .................................... 202
On-board computer and displays ....208
Important safety notes ........................ 208
Displays and operation ........................ 208
Menus and submenus ......................... 212
Display messages ................................ 227
Warning and indicator lamps in the
instrument cluster ............................... 256
Multimedia system ...........................268
General notes ...................................... 268
Important safety notes ........................ 268
Function restrictions ............................ 268
Operating system ................................ 269
Stowage and features ......................278
Stowage areas ..................................... 278
Features .............................................. 290
2Contents

AirbagWarning lamp ................................ .262
Alarm
ATA (Anti-Theft Alarm system) ......... 76
Switching off (ATA) .......................... 76
Switching the function on/off
(ATA) ................................................ 76
Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Performance Seat .......................... 102
AMG menu (on-board computer) ..... 224
Anti-lock braking system
see ABS (Anti-lock Braking System)
Armrest
Stowage compartment .................. 279
Ashtray ............................................... 292
Assistance display (on-board com-
puter) ..................................................2 19
Assistance menu (on-board com-
puter) ..................................................2 20
ASSYST PLUS
Displaying a service message ........3 10
Driving abroad ............................... 311
Hiding a service message .............. 310
Resetting the service interval dis-
play ................................................ 311
Service message ............................ 310
Special service requirements ......... 311
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 76
Function ...........................................7 6
Switching off the alarm .................... 76
ATTENTION ASSIST
Activating/deactivating ................. 221
Display message ............................ 244
Displaying level .............................. 192
Function/notes ............................. 191
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 239
see Lights
Automatic car wash (care) ............... 311Automatic engine start (ECO start/
stop function)
.................................... 137
Automatic engine switch-off (ECO
start/stop function) .......................... 136
Automatic headlamp mode .............. 111
Automatic transmission
Accel erato
r pedal position ............. 143
Changing gear ............................... 143
DIRECT SELECT lever ..................... 141
Display message ............................ 252
Double-clutch function .................. 143
Drive program ................................ 144
Drive program display .................... 142
Driving tips .................................... 143
DYNAMIC SELECT switch .............. 139
Emergency running mode .............. 148
Engaging drive position .................. 142
Engaging neutral ............................ 142
Engaging park position automati-
cally ............................................... 141
Engaging reverse gear ................... 142
Engaging the park position ............ 141
Gearshift recommendation ............ 147
Gliding mode ................................. 144
Kickdown ....................................... 144
Manual shifting .............................. 145
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 224
Overview ........................................ 141
Permanent setting ......................... 146
Problem (malfunction) ................... 148
Pulling away ................................... 135
Starting the engine ........................ 134
Steering wheel paddle shifters ...... 145
Trailer towing ................................. 144
Transmission position display
(DIRECT SELECT lever) ................... 142
Transmission positions .................. 143
Automatic transmission emer-
gency mode ....................................... 148
Axle load, permissible (trailer tow-
ing) ...................................................... 371
B
Back button ....................................... 269
Backup lamp
Display message ............................ 239
Index5

DEFAddin g.......................................... .151
Display message ............................ 243
Displaying level and range ............. 219
Filling capacity ............................... 367
Important safety notes .................. 367
Low outside temperatures ............. 367
Purity ............................................. 367
DEF
®
Additives ........................................ 367
Diagnostics connection ......................31
Diesel .................................................. 36 6
Digital Operator's Manua l
Help ................................................ .26
Introduction .....................................2 6
Digital speedomete r........................ .213
DIRECT SELECT lever
Automatic transmission ................. 141
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 310
Calling up (on-board computer) ..... 227
Driving systems .............................2 44
Engine ............................................ 240
General notes ................................ 227
Hiding (on-board computer) ........... 227
Introduction ................................... 227
Lights ............................................. 239
Safety systems .............................. 228
SmartKey ....................................... 255
Tires ............................................... 250
Vehicle ...........................................2 52
Distance recorder .............................2 12
Distance warning (warning lamp) .... 265
Distance warning function
Function/notes ................................ 68
Distance warning system
see COLLISION PREVENTION
ASSIST PLUS
DI STRONIC PL

US
Activating ....................................... 165
Activation conditions ..................... 165
Cruise control lever ....................... 165
Deactivating ................................... 169
Display message ............................ 247 Displays in the instrument cluster .. 168
Driving tips ....................................1
69
Driving with DISTRONIC PLUS ....... 166
Function/notes .............................1 64
Important safety notes .................. 164
Setting a speed .............................. 167
Setting the specified minimum
distance ......................................... 167
Stopping ........................................ 167
with Steering Assist and Stop&Go
Pilot ............................................... 169
Doors
Automatic locking (switch) ...............8 4
Central locking/unlocking
(Sm artKey) ...................................... .77
Control panel .................................. .42
Display message ............................ 254
Emergency locking ........................... 84
Emergency unlocking ....................... 84
Important safety notes .................... 83
Opening (from inside) ...................... 83
Drinking and driving ......................... 157
Drive program
Automatic transmission ................. 144
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 225
Drive programs
Display (DIRECT SELECT lever) ...... 142
DYNAMIC SELECT switch .............. 139
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 311
Driving Assistance PLUS package ... 197
Driving on flooded roads .................. 161
Driving safety system
Crosswind Assist ............................. 73
Driving safety systems
ABS (Anti-lock Braking System) ....... 65
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 69
BAS (

Brake Assist System) .............. 65
BAS PLUS with Cross-Traffic
Assist ............................................... 66
COLLISION PREVENTION ASSIST
PLUS ................................................ 67
Distance warning function ............... 68
Index9

Important safety guidelines .............45
Introduction .....................................4 4
Releasin g ......................................... 47
Warning lamp ................................. 256
Warning lamp (function) ................... 47
Seats
Adjusting (AMG Performance
Seat) .............................................. 102
Adjusting (electrically) ................... 100
Adjusting the 4-way lumbar sup-
port ................................................ 102
Adjusting the head restraint .......... 100
Calling up a stored setting (mem-
ory function) .................................. 110
Cleaning the cover ......................... 317
Folding the backrest (rear com-
partment) forwards/back .............. 281
Important safety notes .................... 98
Seat heating .................................. 102
Seat heating problem .................... 104
Seat ventilation .............................. 103
Seat ventilation problem ................ 104
Storing settings (memory func-
tion) ............................................... 109
Securing a load
see Securing cargo
Securing cargo .................................. 284
Selector lever
Cleaning ......................................... 317
see Automatic transmission
Sensors (cleaning instructions) ....... 315
Service menu (on-board com-
puter) .................................................. 219
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 368
Coolant (engine) ............................ 368
DEF special additives ..................... 367
Engine oil ....................................... 367
Fuel ................................................ 364
Important safety notes .................. 364
Refrigerant (air-conditioning sys-
tem) ............................................... 369
Washer fluid ................................... 369
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 268 Setting the language
see also Digital Operator's Man-
ual .................................................. 268
Setting the time
see also Digital Operator's Man-
ual .................................................. 268
Settings
Factory (on-board computer) ......... 223
On-board computer ....................... 220
SE TUP (
on-board computer,
Mercedes-AMG vehicles) .................. 225
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 239
Side running board
Cleaning ......................................... 315
Side windows
Cleaning ......................................... 314
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 90
Opening/closing .............................. 90
Problem (malfunction) ..................... 93
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 268
Ski and snowboard bag .................... 280
Sliding sunroof
Important safety notes .................... 93
Problem (malfunction) ..................... 96
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ....................... 80
Convenience closing feature ............ 92
Convenience opening feature .......... 91
Display message ............................ 255
Door central locking/unlocking ....... 77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss ................................................. 81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 132
Index19

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
Genuine Mercedes-Benz parts27
Introduction
Z

between your vehicle and the vehicle in front
becomes too small.
When you change lanes, DISTRONIC PLUS mon-
itors the left lane (on left-hand-drive vehicles) or
the right lane (on right-hand-drive vehicles).
Stopping
GWARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
Rthere is a malfunction in the system or in
the voltage supply.
RDISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected.
Rthe accelerator pedal has been depressed, e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS (
Ypage 169).
If DISTRONIC PLUS detects that the vehicle in
front has stopped, it will cause your vehicle to
brake and come to a halt.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
Depending on the specified minimum distance,
your vehicle will come to a standstill at a suffi-
cient distance behind the vehicle in front. The
specified minimum distance is set using the
control on the cruise control lever. When DISTRONIC PLUS is activated, the trans-
mission is shifted automatically to position
j,
if:
Rthe driver's seat belt is not fastened and the
driver's door is open.
Rthe engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and:
Ra system malfunction occurs.
Rthe power supply is insufficient.
If a malfunction occurs, the transmission may
also be shifted to position jautomatically.
Setting a speed
XPush the cruise control lever up :for a
higher speed or down ;for a lower speed.
XTo adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly push
the cruise control lever up :or down ;to
the pressure point.
Every time the cruise control lever is pressed
up : or down ;the last speed stored is
increased or reduced.
XTo adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly push
the cruise control lever up :or down ;
beyond the pressure point.
Every time the cruise control lever is pressed
up : or down ;, the last speed stored is
increased or reduced.
iIf you accelerate to overtake, DISTRONIC
PLUS adjusts the vehicle's speed back to the
last speed stored after you have finished over-
taking.
Setting a specified minimum distance
You can set the specified minimum distance for
DISTRONIC PLUS by varying the time span
between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS maintains to the vehicle in
front, depending on the driving speed. You can
see this distance in the multifunction display
(
Ypage 168).
Make sure that you maintain the minimum dis-
tance to the vehicle in front as required by law.
Driving systems167
Driving and parking
Z

To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
Deactivating the HOLD function (
Ypage 172).
Activation conditions
You can activate the HOLD function if all of the
following conditions are fulfilled:
Rthe vehicle is stationary.
Rthe engine is running or if it has been auto-
matically switched off by the ECO start/stop
function.
Rthe driver's door is closed or your seat belt is
fastened.
Rthe electric parking brake is released.
Rthe transmission is in position h,kori.
RDISTRONIC PLUS is deactivated.
Activating the HOLD function
XMake sure that the activation conditions are
met.
XDepress the brake pedal.
XQuickly depress the brake pedal further
until :appears in the multifunction display.
The HOLD function is activated. You can
release the brake pedal.
If depressing the brake pedal the first time does not activate the HOLD function, wait briefly and
then try again.
Deactivating the HOLD function
The HOLD function is deactivated automatically
if:
Ryou depress the accelerator and the trans-
mission is in position hork
Rthe transmission is in position j
Ryou depress the brake pedal again with a cer-
tain amount of pressure until display ë
disappears from the multifunction display
Ryou secure the vehicle using the electric park- ing brake
Ryou activate DISTRONIC PLUS
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
When the HOLD function is activated, the trans-
mission is shifted automatically to position j
if:
Rthe driver's seat belt is not fastened and the
driver's door is open.
Rthe engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
The electric parking brake secures the vehicle
automatically if the HOLD function is activated
when the vehicle is stationary and:
Ra system malfunction occurs.
Rthe power supply is insufficient.
If a malfunction occurs, the transmission may
also be shifted to position jautomatically.
AIR BODY CONTROL
General notes
AIR BODY CONTROL is an air suspension system
with variable damping for improved driving com- fort. All-round level control ensures the best
possible suspension and constant ground clear-
ance, even with a laden vehicle. When you drive
fast, the vehicle is lowered automatically to
improve driving safety and to reduce fuel con-
sumption. There is also the option to manually
adjust the vehicle level. AIR BODY CONTROL
consists of level setting, level control and the
ADS Adaptive Damping System.
The vehicle level can be set using the DYNAMIC SELECT switch (
Ypage 139) or the level button
(Ypage 173). The setting always corresponds
to the last selected function.
172Driving systems
Driving and parking

Display messagesPossible causes/consequences andMSolutions
ServiceRequiredDoNot Shift GearsVisit Dealer
You canno tchang eth etransmission position due to amalfunction .
A warning tone also sounds.
If transmission position his selected:
XDrive to aqualified specialist workshop without shifting th etrans -
mission from position h.
If transmission position k,iorj is selected:
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XNotify aqualified specialist workshop or breakdown service.
ReversingNotPossi‐bleServic eRequiredYou canno tshift int otransmission position kdue to amalfunction .
The transmission position sj, iorh continu eto be available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐function StopAmalfunction has occurred in th emechanical transmission compo -
nents.
A warning tone also sounds. The transmission automatically shift sto
position i.
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position j.
XSecureth evehicl eagainst rollin gaway (Ypage 154).
XNotify aqualified specialist workshop or breakdown service.
Sto pVehicl eLeaveEngineRunnin gWaitTransmission Cool‐ing
The transmission has overheated. Pullin gaway can be temporarily
impaire dor no tpossible.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
AThe tailgat eis open .
GWARNIN G
Whe nth eengin eis running, exhaust gase scan ente rth evehicl einte-
rio rif th etailgat eis open .
There is aris kof poisoning .
XCloseth etailgate.
Display messages25 3
On-board computer and displays
Z