2017 MERCEDES-BENZ GLC SUV brake

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
÷NThe yellow ESP®warning lamp flashes while the vehicle is in motion.
ESP®or traction control has intervened because there is a risk of skidding or at
least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
XWhen pulling away, only depress the accelerator pedal as far as necessary.
XEase off the accelerator pedal while the vehicle is in motion.
XAdapt your driving style to suit the road and weather conditions.
XDo not deactivate ESP®.
In exceptional cases, it may be better to deactivate ESP®:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Observe the important safety notes on ESP®(Ypage 70).
÷N The yellow ESP®warning lamp is lit while the engine is running.
ESP®is malfunctioning.
Other driving systems and driving safety systems may also malfunction.
GWARNING
The brake system continues to function normally, but without the functions listed
above.
The braking distance in an emergency braking situation can thus increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
260Warning and indicator lamps in the instrument cluster
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
F!NF (USA only), !(Canada only): the red indicator lamp for the electric
parking brake flashes or is lit and/or the yellow warning lamp for the electric
parking brake is lit.
XObserve the additional display messages in the multifunction display.
6N The red restraint system warning lamp is lit while the engine is running.
The restraint system is malfunctioning.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XContact a qualified specialist workshop and have the restraint system checked.
For further information about the restraint system, see (
Ypage 43).
262Warning and indicator lamps in the instrument cluster
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
XAt coolant temperatures below 248 ‡ (120 †), drive to the nearest qualified
specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in mountainous terrain
and stop-and-go traffic.
Driving systems
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
·NThe red distance warning lamp lights up while the vehicle is in motion. A warning
tone also sounds.
You are approaching a vehicle, a pedestrian or a stationary obstacle in your line of travel at too high a speed.
XBe prepared to brake immediately.
XPay careful attention to the traffic situation. You may have to brake or take
evasive action.
Further information on PRE ‑SAFE
®Brake (Ypage 73).
For further information about the distance warning function of COLLISION PRE-
VENTION ASSIST PLUS, see (
Ypage 67).
Warning and indicator lamps in the instrument cluster265
On-board computer and displays
Z

Information about Service
Resetting the ASSYST PLUS service
interval display
!If th eASSYS TPLU Sservic einterval display
has been inadvertentl yreset ,this setting can
be correcte dat aqualified specialist work-
shop.
Hav eservic ewor kcarried out as describe din
th eMaintenance Booklet .This may otherwise
lead to increased wear and damag eto th e
major assemblies or th evehicle.
A qualified specialist workshop, e.g. an author-
ize dMercedes-Ben zCenter, will reset th e
ASSYS TPLU Sservic einterval display after th e
servic ewor khas been carried out .You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specifie dmaintenance interval takes only
th enormal operation of th evehicl eint o
account. Under arduous operating condition sor
increased load on th evehicle, maintenance
wor kmust be carried out mor efrequently, for
example:
RRegular cit ydriving wit hfrequen tintermedi-
ate stops
RIf th evehicl eis primarily used to travel short
distances
RUse in mountainous terrain or on poor road
surfaces
Rif th eengin eis often lef tidlin gfor lon gperiods
Under these or similar conditions, have, for
example, th eair filter, engin eoil and oil filter
replace dor changed mor efrequently. Under
arduous operating conditions, th etires must be
checke dmor eoften .Further information can be
obtained at aqualified specialist workshop, e.g.
an authorize dMercedes-Ben zCenter.
Driving abroad
An extensive Mercedes-Ben zService network is
also available in other countries .You can obtain
further information from any authorize d
Mercedes-Ben zCenter.
Care
General notes
!
Fo rcleaning your vehicle, do no tuse any of
th efollowing:
Rdry, roug hor har dcloth s
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do no tscrub.
Do no ttouch th esurfaces or protective film s
wit hhar dobjects ,e.g. arin gor ice scraper.
You could otherwise scratch or damag eth e
surfaces and protective film .
!Do notpark your vehicl efor alon gperiod of
time directly after cleaning ,particularly after
cleaning th ewhee lrim wit hwhee lcleaner.
Whee lcleane rcan lead to th eincreased cor-
rosion of th ebrak edisc sand pads. Therefore,
driv efor afew minute safter cleaning .By
heating up th ebrakes, th ebrak edisc sand
pads dry. The vehicl ecan then be parked for a
lon gperiod of time.
HEnvironmental not e
Dispose of empty packaging and cleaning
cloth sin an environmentally responsible man -
ner.
Regular car eof your vehicl eis acondition for
retaining th equalit yin th elon gterm .
Use car eproducts and cleaning agents recom-
mended and approve dby Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNIN G
Braking efficiency is reduce dafter washing
th evehicle. Ther eis aris kof an accident.
Afte rth evehicl ehas been washed, brak e
carefully while payin gattention to th etraffic
condition suntil full braking power is restored .
!When DISTRONICPLU Sor th eHOLD func-
tion is activated, th evehicl ebrakes automat -
ically in certain situations.
Care311
Maintenance and care
Z

To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and sliding sunroof are
closed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position 0
Rthe 360° camera or the rear view camera is
deactivated
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft (3 m) away from the vehicle.
!Make sure that the automatic transmission
is in neutral position iwhen washing your
vehicle in a tow-through car wash. The vehicle
may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door
when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position hork, the automatic
transmission will automatically switch to
park position jand block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low speeds. Otherwise, when in transmission
position
hork, the automatic transmis-
sion will automatically switch to park posi-
tion jand block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position
i:
Operating with the SmartKey and Start/Stop
button:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position j.
XRelease the brake pedal.
XRemove Start/Stop button from ignition lock
(Ypage 133).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button:
XShift to neutral i.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-
sary.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
312Care
Maintenance and care

XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlet.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
RTires
RDoor gaps, roof gaps, joints, etc.
RElectrical components
RBattery
RConnectors
RLamps
RSeals
RTrim
RVentilation slots
Damaged seals or electrical components can
lead to leaks or failures.
!Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 27.5 in (70 cm) between the parts of the vehicle covered with
the film and the nozzle of the high pressure
cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
Care313
Maintenance and care
Z

If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
The cleaning product Paint Cleaner, which has
been recommended and approved by
Mercedes-Benz, should be used when dirt has
penetrated the paint surface.
Also use Paint Cleaner on paint that has become
dull.
Do not use these care products in the sun or on
the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint- work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water. Use only insect remover and car shampoo from
the range of approved Mercedes-Benz care
products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows.
314Care
Maintenance and care

!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and
pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
XClean the inside and outside of the windows
with a damp cloth and a cleaning product that is recommended and approved by Mercedes-
Benz.
Cleaning wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XFold the windshield wiper arms away from the
windshield (Ypage 120).
XCarefully clean the wiper blades with a damp
cloth.
XFold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
Cleaning the mirror turn signals
!Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
XClean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the side running board
!Do not clean the aluminum inserts of the
side running board with alkaline or acidic
cleaners, such as wheel cleaner. Do not use
acidic wheel cleaners to remove brake dust.
The aluminum inserts could otherwise be
damaged.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm) between the vehicle
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
XClean sensors :of the driving systems with
water, car shampoo and a soft cloth.
Care315
Maintenance and care
Z