2017 MERCEDES-BENZ GLC-Class navigation system

XTo switch an area to avoid on/off:select an
area by turning and pressing the controller.
The area will be avoided Oor not ª.
XTo display/change an area: mark an area by
turning the controller.
XSlide 9the controller.
XTo select Display/Change: press the con-
troller.
The map with the crosshair appears.
The area currently blocked is displayed as a
red square.
XTo move the area to a new location: slide
1, 4,2the controller.
XTo change the size of the area: press the con-
troller.
XTurn the controller.
XTo accept changes: press the controller.
A message appears stating that the area has
been set.
Deleting one/all areas
XTo switch to navigation mode: press the
Ø button.
XTo show the menu: slide6the controller.
XTo select Options: turn and press the con-
troller.
XSelect Route Settings.
XSelectAvoid Options.
XSelectAvoid Area.
A list appears.
XTo delete an area: mark an area by turning
the controller.
XSlide 9the controller.
XSelect DeleteorDelete All.
A prompt appears asking whether you wish to
delete the area.
XSelect YesorNo.
After selecting Yes, the area is deleted.
XTo delete all areas: when the list appears,
slide 9 the controller.
XSelect Delete All.
A prompt appears asking whether you wish to
delete all areas.
XSelect YesorNo.
After selecting Yes, all areas are deleted.
SIRIUS XM service
Displaying SIRIUS XM service informa-
tion
You can display the SIRIUS XM service informa-
tion.
XTo switch to navigation mode: press the
Ø button.
XTo show the menu: slide6the controller.
XTo select Traffic: turn and press the con-
troller.
XSelect SIRIUS Service.
The provider's phone number (SIRIUS XM)
and the serial number of your service module
are displayed.
iAlternatively you can call up this function
using the touchpad (Ypage 24).
Registering for the SIRIUS XM traffic
report service
XCall the provider telephone number shown on
the multimedia system display.
iYou can also have the satellite service acti-
vated online. To do so, visit the SIRIUS XM
Radio website at http://www.sirius.com
(USA).
XThe connection is established: follow the
service employee's instructions.
The activation process may take up to ten
minutes.
iIf registration is not included when purchas-
ing the system, your credit card details will be
required to activate your account.
Updating the digital map
Introduction
The digital maps generated by the map software
become outdated in the same way as conven-
tional road maps. Optimal route guidance can
only be provided by the navigation system in
conjunction with the most up-to-date map soft-
ware.
Information about new versions of the digital
map can be obtained from an authorized
Mercedes-Benz Center. You can have the digital
map updated there using a data medium, or you
can update it yourself.
86Map functions
Navigation

For North American countries, it is possible to
update the map data for the multimedia system
free of charge for a period of three years. Infor-
mation on the availability of this service for your
vehicle can be obtained from your Mercedes-
Benz Service Center.
Entitlement to the free update
For the first three years after your vehicle is reg-
istered, you are entitled to all available updates
to the map software for the multimedia system.
They are usually installed during a regular vehi-
cle service. After this period, you can purchase
further updates from your Mercedes-Benz Ser-
vice Center.
The free updates relate to the vehicle and not to
an individual. If there is a change of ownership
within the three years after first registration, the
new owner is entitled to the map software
updates.
Updating at an authorized Mercedes-
Benz Center
If an update for your map software is available,
you will receive it free of charge at your
Mercedes-Benz Service Center during your vehi-
cle's annual service. You can arrange a separate
appointment for this at your Mercedes-Benz
Service Center on request.
The update can only be performed:
Rat an authorized Mercedes-Benz Center
Rfor map data for North America
The map software is not provided on DVD.
Carrying out a manual update
After the free update of the map data has
expired or when buying map data, you can
update the data yourself.
The update process may take some time (up to
45 minutes), depending on the size of the digital
map. The update will be completed more quickly
if the vehicle is stationary. If you begin the
update while the vehicle is stationary and the
starter battery has insufficient power, the mul-
timedia system may switch off automatically.
This protects the battery. In order to prevent
this, a suitable power supply to the vehicle must
be maintained.
Navigation functions
Calling up the navigation system
menu
XTo switch to navigation mode: press the
ß button.
XTo show the menu: slide5the controller.
Navi
is highlighted in the main function bar.
XPress the controller.
The navigation menu appears.
XTurn the controller to display the navigation
functions one after another.
XTo change to the map: turn the controller until
Navigationis shown and then press the con-
troller.
Calling up the online map display
Requirement for online map display (USA):
mbrace must be activated for Internet access
(
Ypage 120).
Requirement for the online map display (Can-
ada): a mobile phone is connected to the multi-
media system via Bluetooth
®(Ypage 92) or
USB (Ypage 157).
XCall up the navigation menu (Ypage 87).
XTurn the controller until Online Map Dis‐playis brought to the front.
XPress the controller.
The online connection is established. Once
the connection is established, the Google
Maps™ map shows the vicinity of the current
vehicle position.
iAlternatively you can call up this function
using the touchpad (Ypage 24).
XTo exit the online map display: press the %
button.
Navigation functions87
Navigation
Z

Problems with the navigation system
ProblemPossible causes/consequences andMSolutions
The multimedia system
does not resume route
guidance after the jour-
ney has been interrup-
ted.Route guidance is canceled if you interrupt the journey for more than
two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching the multimedia sys-
tem back on and driving on.
XContinue route guidance manually (Ypage 74).
ProblemPossible causes/consequences andMSolutions
The multimedia system
is unable to determine
the vehicle's position.The multimedia system must identify the vehicle’s position again after
it has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
The multimedia system calculates the vehicle's position. Depending
on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the
vehicle's position.
When positioning is complete, route guidance is resumed with nav-
igation announcements and route guidance displays.
ProblemPossible causes/consequences andMSolutions
TheNavigationUnavailable Pleaserefer to the Opera‐tor's Manual.mes-
sage appears.
The multimedia system has an integrated hard drive on which the
digital map is stored.
To protect the integrated hard drive against damage, the multimedia
system deactivates it at very high and low temperatures. The naviga-
tion system will then be temporarily unavailable.
XLet the vehicle and the multimedia system heat up or cool down to a normal temperature.
XTo hide the message: switch the multimedia system off and then
on again.
ProblemPossible causes/consequences and MSolutions
A message informs you
that the data medium
containing the digital
map is incompatible with
the vehicle software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the system database checked at an authorized Mercedes-
Benz Center.
Problems with the navigation system89
Navigation
Z

ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The data medium is dirty.
XClean the data medium.
XRestart the update.
The data medium is scratched.
XConsult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
XWait until the vehicle interior has cooled down.
XRestart the update.
The multimedia system's integral hard disk has been physically dam-
aged.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences andMSolutions
The multimedia system
asks for an activation
code during the map
update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
90Problems with the navigation system
Navigation

Closing the phone book
XTo select&from the character bar: turn the
controller and press to confirm.
or
XPress the %button.
Address book
Introduction
Always pay attention to traffic conditions.
Familiarize yourself with the address book func-
tions before beginning your journey.
You can use the multimedia system when the
road and traffic conditions permit. You could
otherwise become involved in an accident in
which you or others could be injured.
The address book displays all the contacts from
the various sources (mobile phone, memory
card, USB device, the phone book of the multi-
media system, navigation).
You can use the contacts to make telephone
calls, navigate and to write messages.
If a mobile phone is connected to the multimedia
system and automatic calling up is activated
(
Ypage 108), the mobile phone's contacts are
displayed in the address book. If you disconnect
the mobile phone from the multimedia system,
these contacts are no longer displayed in the
address book.
When you import, save, edit or add contacts,
they will be saved in the multimedia system.
These contacts will remain available even when
you connect the multimedia system to a differ-
ent mobile phone. You can view these contacts
even without a mobile phone.
iThe address book can store a total of 5,000
contacts:
R2000 entries are reserved for permanently
saved contacts.
R3000 entries are reserved for contacts that
you can load from the mobile phone.
iBefore selling your vehicle, delete the con-
tacts saved in the multimedia system using
the reset function (
Ypage 43).
Calling up the address book
XTo call up the telephone menu: press the
% button.
XTo display the main function bar: slide 5the
controller.
XTo select Phone: turn and press the controller.
XTo select Address Book: turn and press the
controller.
XTo browse in the address book: turn the con- troller.
An address book entry can also include a pic-
ture. This is shown to the left of the address
data. Address book entries with pictures can
only be created by importing vCards (vcf
files). Further information on importing
vCards (
Ypage 109). The quality of the pic-
ture depends on the picture's resolution.
Searching for a contact
Using the character bar
XCall up the address book (Ypage 104).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Search: turn and press the control-
ler.
XTo select characters: turn the controller and
press to confirm.
The first contact with the selected first char-
acter is highlighted in the phone book. If there
are similar contacts, the next different char-
acter is shown. For example, with contacts
such as Jana
andJohn, the beginnings of the
names are identical. The next different char-
acter A
andOare offered for selection.
104Address book
Telephone

XSelect the characters of the contact you are
searching for one by one, pressing and con-
firming with the controller each time.
XTo complete the search: slide5the con-
troller repeatedly until the character bar dis-
appears.
or
XTo select ¬: turn and press the controller.
The contacts in the address book are dis-
played.
XTo select a contact: turn and press the con-
troller.
Information about character entry (
Ypage 30).
Using the touchpad
XCall up the address book (Ypage 104).
XTo switch to the menu bar: glide down.
XSelect Search.
XDraw the letter on the touchpad surface.
The first contact with the selected first char-
acter is highlighted in the address book.
Further information on handwriting recogni-
tion on the touchpad (
Ypage 26).
XDraw additional letters on the touchpad sur-
face one after another.
XTo complete the search and return to the
phone book: press the touchpad.
XTo select and call the contact: glide up or
down and press.
Adding a new contact
You can enter address data directly into the
address book. If you store telephone numbers in
the phone book of the multimedia system, these
are also saved in the address book. If you store
a navigation destination, the multimedia system
creates an address book entry that includes the
complete navigable address data.
XCall up the address book (Ypage 104).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
The surname and first name input lines are
displayed.
XEnter characters using the controller
(Ypage 30) or the touchpad (Ypage 26).
XTo save the surname and first name: select
¬.
The details for the contact are displayed.
XTo add a desired entry (e.g. Add E-MailAddress): turn and press the controller.
Depending on the type of entry, the corre-
sponding input menu appears.
XEnter characters using the controller
(Ypage 30) or the touchpad (Ypage 26).
XTo finish and save an entry: select ¬.
Displaying contact details
XCall up the address book (Ypage 104).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
The entries can be categorized as follows:
\ Business details
6 Home details
iAn address book entry can contain the fol-
lowing information:
Rname
Rfirst name
Rcompany
Rup to five telephone numbers
Rtwo email addresses
RInternet address
Rtwo addresses
Rtwo navigation addresses (transferred from
navigation(Ypage 58))
Rgeo-coordinates
Address book105
Telephone
Z

Received vCards are identifiedby th e®
symbol in th eaddress book .
iIf you switch to another main function ,e.g.
navigation ,while receiving vCards, th erecep-
tion of vCards will be terminated.
Deleting imported contacts
XTo chang eto th emen ubar when in th e
address book or th etelephon emenu: slid e
6 thecontroller .
XTo select Options:tur nand press th econ-
troller .
XTo select Delete Contacts:tur nand press
th econtroller .
XSelecton eof th efollowin goptions:
RInternal Contacts
RImported fro mStorag eDevice
RImported fro mBluetooth Device s
RDownloadedfro mPhone
Turn and press th econtroller .
XTo select Yes:tur nand press th econtroller .
The contact sare deleted.
Closing the address book
XPress th e% buttonon eor mor etimes .
Call lists
Introduction
If your mobile phon esupport sth ePBAP Blue -
toot h®profile ,th ecall list sfrom th emobile
phon eare displayed in th emultimedia system.
When connecting th emobile phone, you may
hav eto confirm th econnection for th ePBAP
Bluetoot h
®profile.
If your mobile phon edoes no tsupport th ePBAP
Bluetoot h
®profile,th emultimedia system gen -
erates it sown call lists. These are no tth esam e
as th ecall list sin your mobile phone.
The call list soption is no tavailable unless a
mobile phon eis connecte dto th emultimedia
system.
If th econtact for an incoming call is no tsaved in
th eaddress book ,you can use th ecall list to
sav eth etelephon enumber .You can sav ethis telephon
enumber as ane wcontact in th e
address book or add it to an existing contact
(
Ypage 111).
iIf you connec t adifferen tmobile phon eto
th emultimedia system, th ecall list sfrom th e
ne wmobile phon eare displayed.
Opening the call list and selecting an
entry
Example: list of selected phone number s
:
Dat eand time (if available)
;Telephon enumber of th ehighlighte dentr y
and symbols (if assigned)
XTo call up th etelephon emenu: press th e
% button.
XTo switch to th emen ubar: slid e6 thecon-
troller .
XTo select CallLists:tur nand press th e
controller .
XTo selectCallsReceivedorCallsDialed:
tur nand press th econtroller .
The relevan tlist is displayed.
XTo select an entr yand mak e acall:tur nand
press th econtroller .
Closin gth ecall list
XTo select &to th elef tof th elist :slid e8
th econtroller and press to confirm .
or
XPress th e% button.
The list is closed.
Displaying details from a list entry
Abbreviated list entries can also be shown in full.
110Call lists
Telephone

Connection status
:Display of existing connection and signal
strength of the mobile phone network
In most cases, the current connection status is
then shown in the status bar when you switch to
another main function.
Detailed connection status
XCall up Internet functions (Ypage 124).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Connection Status: turn and
press the controller.
The following information is displayed:
Rthe volume of transferred data
Rconnection status
Rthe device name of the mobile phone
Ending the connection
USA: you cannot cancel the connection your-
self. The Internet connection is automatically
terminated if the system does not recognize any
user input within a five-minute time period.
Canada:
XCall up Internet functions (Ypage 124).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select ©: turn and press the controller.
If the mobile phone Internet connection is can-
celed, the multimedia system tries to reconnect.
You should therefore always end the connection
in the multimedia system.
Mercedes-Benz Apps
General notes
To be able to use Mercedes-Benz Apps, you have
to register and confirm the terms and condi-
tions.
Calling up Mercedes-Benz Apps
XCall up Internet functions (Ypage 124).
XTo select Mercedes-Benz Apps: turn and
press the controller.
XTo call up the app: turn and press the con-
troller.
You can find further Mercedes-Benz Apps and
information under:
http://apps.mercedes-benz.com/apps/
iThe available features are country-depend-
ent.
License fees may be applicable.
Mercedes-Benz Companion
Introduction
The Mercedes-Benz Companion app enables
door-to-door navigation.
Door-to-door navigation means:
RThe current destination is transferred from
the vehicle's multimedia system to an exter-
nal device (iPhone
®or Apple Watch®).
This enables you to continue navigating to a
destination which is in a pedestrian zone, for
example.
RConversely, a destination can be selected on
the external device and transferred to the
vehicle's multimedia system.
Requirements
Observe the following requirements for using
Mercedes-Benz Companion:
RThe iPhone®must be switched on and logged
into a mobile phone network.
RThe iPhone®must have an IOS version higher
than version 8.0.
Mercedes-Benz Companion125
Online and Internet functions
Z