2017 MERCEDES-BENZ GLA SUV battery

Display messages
Possible causes/consequences and
M
MSolutions #
See Owner's Manual See Owner's Manual The battery is no longer being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
! Do not continue driving. The engine could otherwise overheat.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 166).
X Consult a qualified specialist workshop. #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the charge status is too
low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 166).
X Observe the instructions in the #See SeeOwner's
Owner's Manual
Manualdisplay
message.
X Consult a qualified specialist workshop. 4
Check Check
eng.
eng.oil
oillev.
lev.
when
when next
nextrefuelling
refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cooling
system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest (Y page 304).
X If necessary, top up the engine oil (Y page 305).
If you have to top up the engine oil frequently:
X Consult a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from any quali-
fied specialist workshop or on the Internet at http://bevo.mercedes-
benz.co m. 250
Display messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Stop vehicle Shift
Stop vehicle Shift
to P Leave engine to P Leave engine
running running The automatic transmission has overheated.
X Drive on carefully.
If the display message disappears, the automatic transmission is
available again.
If the multifunction display still shows the display message:
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Wait until the automatic transmission has cooled down and the dis-
play message goes out. Auxiliary battery Auxiliary battery
malfunction malfunction The auxiliary battery for the automatic transmission is no longer being
charged.
X Consult a qualified specialist workshop.
X Until then, always shift the transmission to position Pbefore you
switch off the engine.
X Before leaving the vehicle, apply the electric parking brake. Clutch overheated
Clutch overheated
Avoid pulling away Avoid pulling away
If necessary, If necessary,
quickly quickly
release
release and
and
engage the clutch
engage the clutch The clutch is under considerable load and the permitted operating
temperature has been exceeded. A warning tone also sounds.
Avoid frequent pulling away and driving at walking pace over longer
distances.
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Leave the engine running.
The clutch is cooled more quickly with the engine running.
or X If possible, drive on at a steady speed.
X Remove your foot from the clutch pedal and do not allow the clutch
to slip.
The clutch may also cool down during the journey.
It may take several minutes for it to cool down. When the clutch has
cooled down, the display message disappears. The clutch is fully
operational again. For engine start For engine start
depress clutch depress clutch You have attempted to start the engine without depressing the clutch
pedal.
X Depress the clutch pedal.
X Restart the engine. The engine has stalled while pulling away, e.g. because the clutch
pedal was released too quickly.
X Depress the clutch pedal again.
The engine starts automatically.
X Slowly release the clutch pedal to pull away. 260
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
G WARNING
If the ball coupling is not engaged, the trailer may come loose. There
is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 166).
X Engage the ball coupling of the trailer tow hitch in the end position
(Y page 214). &
inoperative inoperative
Battery
Battery
Low
Low The on-board voltage is too low The auxiliary heating has switched
itself off or cannot be switched on (Y page 137).
X Drive for a considerable distance.
The battery charges. The auxiliary heating is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative Refuel inoperative Refuel
vehicle vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot be
switched on (Y page 137).
X Refuel at the nearest filling station. &
inoperative inoperative
See
SeeOwn‐
Own‐
er's Man.
er's Man. The auxiliary heating is temporarily malfunctioning or faulty.
If the vehicle is on a level surface and the engine has cooled down:
X Make up to four attempts to switch on the auxiliary heating, waiting
several minutes between each attempt (Y page 137).
If the auxiliary heating does not switch on:
X Consult a qualified specialist workshop. Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra steering force
required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. 262
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident.
X Stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Do not drive on.
X Consult a qualified specialist workshop. _
Before Before
starting
starting the
the
engine, turn the
engine, turn the
steering wheel. steering wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone
Telephone
No
Noservice
service Your vehicle is outside the mobile phone network provider's trans-
mitter/receiver range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 306).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change Change
key
keybatteries
batteries The key battery is discharged.
X Change the battery(Y page 82). Display
messages
263On-board computer and displays Z

X
Turn the key to position 2in the ignition lock
(Y page 144).
X Vehicles with a stowage compartment
cover: press the lower section of cover :.
The stowage compartment opens.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot. 12 V sockets
General notes X
Turn the key to position 1in the ignition lock
(Y page 144).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as mobile phone chargers.
If you use the sockets for long periods when the engine is switched off, the battery may dis-
charge.
An emergency cut-off ensures that the on-board
voltage does not drop too low. If the on-board
voltage is too low, the power to the sockets is
automatically cut. This ensures that there is suf- ficient power to start the engine.
Socket on the front centre console X
Vehicles with a stowage compartment
cover:
press the lower section of the cover.
The stowage compartment opens.
X Lift up the cover of the socket. Socket on the rear-compartment centre
console X
Pull the cover out by the top of its handle
edge.
X Lift up the cover of the socket.
Socket in the luggage compartment X
Lift up the cover of socket :. Mercedes-Benz emergency call sys-
tem
Information on these requirements can be found in the separate operating instructions. X
To open: press cover :briefly.
X To make an emergency call: press SOS but-
ton ;briefly.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz emergency call centre.
X After the emergency call, close cover :. Features
299Stowing and features Z

oil level. Observe the notes on the engine oil
level (Y
page 304).
The multifunction display shows a service mes-
sage for a few seconds, e.g.:
R Service A in .. days Service A in .. days
R Service A due
Service A due
R Service A overdue by .. days
Service A overdue by .. days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter indicates which service is due. A A
stands for a minor service and B
Bfor a major ser-
vice. A number or another letter may be dis-
played after the letter.
For certain countries only: the position after the
letter A Aor B
Bindicates any necessary additional
maintenance work. If you notify a qualified spe-
cialist workshop of this display, you will receive a statement on the associated costs.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
X Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
X After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display. Hiding service messages
X Press the aor% button on the steering
wheel. Displaying service messages
X Switch the ignition on.
X Press the =or; button to select the
Serv. Serv. menu.
X Press the 9or: button to select the
ASSYST
ASSYST PLUS
PLUSsubmenu and confirm by press-
ing the abutton.
The service due date appears in the multi-
function display. Information about service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in the Service Booklet. This may otherwise lead
to increased wear and damage to the major
assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements The prescribed service interval is based on nor-
mal operation of the vehicle. Service work will
need to be performed more often if the vehicle is
operated under arduous conditions or increased loads, for example:
R Regular city driving with frequent intermedi-
ate stops
R If the vehicle is primarily used to travel short
distances
R For frequent use in mountainous terrain or on
poor road surfaces
R If the engine is often left idling for long periods
R In particularly dusty conditions, or if air-recir-
culation mode is frequently used.
In these or similar operating conditions, have
the interior filter, engine air cleaner, engine oil
and oil filter, for example, changed more fre-
quently. The tyres must be checked more fre-
quently if the vehicle is operated under
increased loads. Further information can be
obtained at a qualified specialist workshop, e.g.
a Mercedes-Benz Service Centre.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any Mercedes-Benz
Service Centre. ASSYST PLUS
307Maintenance and care Z

X
Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaner G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least 30 cm
between the vehicle and the high-pressure
cleaner nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R plug connectors
R lamps
R seals
R trim elements
R ventilation slots
Damage to seals or electrical components
can lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 70 cm between
the parts of the vehicle covered with the film
and the nozzle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer. Move the high-pressure cleaner nozzle
around whilst cleaning.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
X Remove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover and
rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse off
the treated areas afterwards.
X Remove coolant, brake fluid, tree resins, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R vigorous rubbing with unsuitable materials
R frequent use of car washes
R washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matt paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances. Care
309Maintenance and care Z

X
To reduce the tyre pressure: depress pres-
sure release button :next to pressure
gauge ;.
X When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
Please note that tyre sealant may leak out
when unscrewing the filler hose.
X Screw the valve cap onto the tyre valve of the
sealed tyre.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant bottle.
X Drive to the nearest qualified specialist work-
shop and have the tyre changed there.
X Have the tyre sealant bottle replaced as soon
as possible at a qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist workshop. Battery (vehicle)
Important safety notes
Work on the battery, e.g. removing or fitting,
requires specialist knowledge and the use of
special tools. Therefore, always have work on
the battery carried out at a qualified specialist
workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop immediately. Do not drive any further. Always
have work on the battery carried out at a
qualified specialist workshop.
Further information about ABS (Y page 68) and
ESP ®
(Y page 72). G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture is created
while the battery is charging and when jump-
starting.
Always make sure that neither you nor the bat-
tery is electrostatically charged. Electrostatic
charge is created, for example:
R by wearing synthetic-fibre clothing
R by friction between clothing and the seat
R if you pull or push the battery across carpet or
other synthetic materials
R if you rub the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected. 322
Battery (vehicle)Breakdo
wn assis tance