
Automatic transmission emer-
gency running mode
.........................163
Auxiliary heating
Activating/deactivating ................. 138
Activating/deactivating (on the
centre console ).............................. 138
Remote control .............................. 138
Setting ........................................... 230
Auxiliary heating/ventilation
Display message ............................ 262
Important safety notes .................. 137
Problem (display message) ............ 141
Setting the departure time ............. 139
Auxiliary ventilation
Activating/deactivating ................. 138
Activating/deactivating (on the
centre console ).............................. 138
Remote control .............................. 138
Axle load, permissible (trailer tow-
ing) ...................................................... 359 B
Back button ....................................... 278
Bag hook ............................................ 293
Ball coupling
Folding in ....................................... 215
Folding in/out ................................ 214
Folding out ..................................... 214
BAS (Brake Assist System) ................. 69
Basic settings
see Settings
Battery (key)
Checking .......................................... 82
Important safety notes .................... 82
Replacing ......................................... 82
Battery (vehicle)
Charging ........................................ 324
Display message ............................ 250
Important safety notes .................. 322
Jump starting ................................. 325
Belt
see Seat belts
Belt tensioner
Activation ......................................... 53
Belt warning ......................................... 46 Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 227
Display message ............................ 253
Notes/function .............................. 209
Trailer towing ................................. 210
Blower
see Climate control
Bluetooth ®
Searching for a mobile phone ........ 281
Searching for a mobile phone
(device manager) ........................... 282
See also Digital Owner's Manua l... 277
Telephony ...................................... 280
Bonnet
Active bonnet (pedestrian protec-tion) ............................................... 302
Closing ........................................... 304
Display message ............................ 261
Important safety notes .................. 302
Opening ......................................... 303
Boot
Important safety notes .................... 94
Opening (automatically from out-
side) ................................................. 95
Opening (from outside the vehi-
cle, HANDS-FREE ACCESS) ........ 91, 95
Opening automatically from
inside ............................................... 96
Boot lid
see Tailgate
Boot load (maximum) ........................ 358
Brake
EBD .................................................. 75
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 241
Notes ............................................. 356
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamp
Replacing bulb s............................. 123
Brake lamps
Adaptive ........................................... 71 6
Index

Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do
not keep the key in the luggage compartment. Otherwise, the key may not be detected, e.g.
when starting the engine using the Start/Stop
button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 78). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 67).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 76). Key functions
:
& Locks the vehicle
; F Opens the tailgate
= % Unlocks the vehicle
X To unlock centrally: press the%button. Key
79Opening and closing Z

If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle locks again
R protection against theft is reactivated
X To lock: press the &button.
The key centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap
During unlocking, the turn signals flash once.
During locking, they flash three times.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the remote
control; see the separate operating instructions.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated or deactivated using the
on-board computer (Y page 229).
X To open the tailgate automatically from
outside the vehicle: press and hold theF
button until the tailgate opens (Y page 95).
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: X To close the tailgate automatically from
outside the vehicle:
if the key is located in
the immediate vicinity of the vehicle, press
the F button on the key (Y page 90).
When the tailgate closes, you can then
release the button. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key in
the vehicle.
Locking and unlocking You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you need to carry the
key with you. You can combine the KEYLESS-GO
functions with the functions of a conventional
key. Unlock the vehicle using KEYLESS-GO, for
instance, and lock it using the &button on
the key.
The driver's door and the door on which the
handle is used must both be closed. The key must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the key and the corresponding door
handle must not be greater than one metre.
A check that periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in or in the
direct vicinity of the vehicle. This occurs, for
example:
R while starting the engine
R while driving
R when the external door handles are touched
R during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle.
X To lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience clos-
ing feature (Y page 99). X
To unlock the tailgate: pull tailgate han-
dle :. 80
KeyOpening and closing

Problems with the key
Problem
Possible causes/consequences and
M
MSolutions You can no longer lock or
unlock the vehicle using
the key. The key battery is weak or discharged.
X Vehicles without KEYLESS-GO or KEYLESS-GO start function:
try again to lock/unlock the vehicle using the remote control func- tion of the key. Point the tip of the key at the driver's door handle
from close range and press the %or& button.
If this does not work: X Check the key battery (Y page 82) and replace if necessary
(Y page 82).
X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Vehicles without KEYLESS-GO or KEYLESS-GO start function:
try again to lock/unlock the vehicle using the remote control func-
tion of the key. Point the tip of the key at the driver's door handle
from close range and press the %or& button.
If this does not work:
X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element. The key is faulty.
X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock or
unlock the vehicle using
KEYLESS-GO. The key battery is weak or discharged.
X Check the key battery (Y page 82) and replace if necessary
(Y page 82).
If this does not work: X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element. 84
KeyOpening and closing

Problem
Possible causes/consequences and
M
MSolutions There is a fault with KEYLESS-GO.
X Lock or unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked or unlocked even using the remote
control function: X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. The on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 324).
or
X Jump-start the vehicle (Y page 325).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is weak or discharged.
X Check the key battery (Y page 82) and replace if necessary
(Y page 82).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Key
85Opening and closing Z

i
If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 288).
Do not leave the key in the luggage compart-
ment. If you do so, you could lock yourself out.
The tailgate can be:
R opened and closed manually from outside
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the out-
side
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the inside
R vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: closed with the remote operating switch
on the key
R emergency released from the inside. Tailgate obstruction detection with
reversing function
On vehicles with EASY-PACK tailgate, the tail-
gate is equipped with automatic obstacle rec-
ognition with a reversing feature. If a solid object
blocks or restricts the tailgate when automati-
cally opening or closing, the tailgate is stopped.
If the tailgate is stopped during the closing proc- ess, the tailgate automatically opens again
slightly. The automatic obstacle detection with
reversing function is only an aid. It is not a sub- stitute for your attention when opening and
closing the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. fingers
R over the last 8 mm of the closing path Luggage compartment
89Opening and closing
Z

You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Opening automatically You can open the tailgate automatically using
the key or the handle on the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X If the tailgate is unlocked, pull the tailgate
handle and release it again immediately.
Closing automatically Vehicles with the EASY-PACK tailgate:
you
can also close the tailgate automatically from
outside the vehicle. X
To close: press button :on the tailgate.
or X Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the key is located in the immediate
vicinity of the vehicle, press the Fbutton
on the key.
You can release the button as soon as the
tailgate starts to close.
X To stop the closing process : press but-
ton :on the tailgate again.
or
X Pull the handle in the tailgate.
or X Press the Fbutton on the key until the
tailgate stops.
or X Press or pull the remote operating switch on
the driver's door. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
i You can also deactivate KEYLESS-GO. Fur-
ther information on deactivating and activat-
ing KEYLESS-GO (Y page 80).
General notes With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
process without using your hands. This is useful
if you have your hands full. To do this, make a
kicking movement under the bumper with your
foot.
Observe the following points:
R carry your KEYLESS-GO key with you. The key
must be in the KEYLESS-GO detection range
to the rear of the vehicle.
R when making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise lose your balance, e.g. on ice. Luggage compartment
91Opening and closing Z

R
the remote control being in an unfavourable
position in relation to the vehicle
R transmitting from an enclosed space
If the remote control battery is low, the battery
symbol on the left of the display is shown as
empty. Replace the remote control battery and
observe the important safety notes when doing so (Y page 140).
Activating/deactivating the auxiliary
heating or auxiliary ventilation Remote control
:
Display
; u Switches the auxiliary heating or aux-
iliary ventilation on
Checks the status
= . Sets the departure time
? ^ Switches the auxiliary heating or aux-
iliary ventilation off
A , Sets the departure time
X To switch on: press and hold the ubut-
ton.
ON is shown in the remote control display.
X To switch off: press and hold the ^but-
ton.
OFF is shown in the remote control display.
Checking the status of the auxiliary heat-
ing or auxiliary ventilation
X Briefly press the ubutton.
The following messages may appear on the dis- play: Display Meaning
The auxiliary heating or
auxiliary ventilation is
deactivated. The auxiliary ventilation is
activated. The number on
the display shows the
remaining time (in
minutes) for the auxiliary
ventilation.
The auxiliary heating is
activated. The number on
the display shows the
remaining time (in
minutes) for the auxiliary
heating.
A departure time has been
activated. The departure
time appears on the dis-
play. A departure time has been
activated. The auxiliary
ventilation is currently
activated. The number on
the display shows the
remaining time (in
minutes) for the auxiliary
ventilation. If the vehicle is
not started after this time, the running time is
increased by five minutes. A departure time has been
activated. The auxiliary
heating is currently activa-
ted. The number on the
display shows the remain-
ing time (in minutes) for
the auxiliary heating. If the
vehicle is not started after this time, the running time
is increased by five
minutes. If the engine has not yet reached operating tem-
perature when it is started, the auxiliary heating running time is increased. The auxiliary heating
continues to run until the operating temperature
is reached. If this is the case, the ysymbol
appears in the remote control display and the
running time is zero minutes.
Setting the departure time
Make sure that the time set in the vehicle is
correct before setting the departure time (see
the separate operating instructions). Otherwise, the auxiliary heating may activate at the wrong Operating the climate control systems
139Climate control Z