Page 387 of 541

Fi
tting the towing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise tothe
st op.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha vea brac ket at the back forth
eto wing eye. Connect theto w bar tothe
trailer hitch.
% Makesure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w- starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted.
Ve hicles with manual transmission #
Obser vethe no tes on towing away
( → page 380). #
If necessar y,allow the engine and exhaust
sy stem tocool down. #
Switch the ignition on. #
Enga gesecond gear. #
Release the electric parking brake. #
Tow- start theve hicle while the clutch pedal
is fully depressed. #
Slowly release the clutch pedal. #
Immediately shift toneutral if the engine
st arts. #
Pull over and stop theve hicle safely as soon
as possible, paying attention toroad and traf‐
fi c conditions. 384
Breakdown assis tance
Page 436 of 541

Display messages
Possible causes/consequences and M
MSolutions
Brake immediately *
Ve hicles with manual transmission: a malfunction has occurred while the HOLD function was activated.
A tone may also sound at regular inter vals. If you attem pttolock theve hicle, theto ne becomes louder.
Yo u cannot start the engine. #
Immediately depress the brake pedal firm lyuntil the display message disappears.
Yo u can restart the engine.
J
Check brake fluid level *T
here is insuf ficient brake fluid in the brake fluid reser voir. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the braking characteristics may be impaired. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Consult a qualified specialist workshop.
Do not top up the brake fluid. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Consult a qualified specialist workshop.
Do not top up the brake fluid. Display messages and
warning/indicator lamps 433
Page 437 of 541

Display messages
Possible causes/consequences and M
MSolutions
# Check brake pad wear *T
he brake linings ha vereached thewe ar limit. #
Consult a qualified specialist workshop.
G Inoperative *O
ne or more main functions of the Mercedes me connect sy stem is/are malfunctioning. #
Consult a qualified specialist workshop.
Active Brake Assist Func-
tions currently limited See
Owner's Manual *
Ve hicles with the Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
Ve hicles without the Driving Assistance pa ckage: Active Brake Assi stistemp orarily una vailable.
The ambient conditions are outside the sy stem borders . #
Drive on.
As soon as the ambient conditions are within the sy stem borders, the sy stem will become available again. #
Ifth e display message does not disappear, stop theve hicle while paying attention toroad and traf fic conditions
and restart the engine. 434
Display messages and warning/indicator lamps
Page 438 of 541

Display messages
Possible causes/consequences and M
MSolutions
Active Brake Assist Func-
tions limited See Owner's
Manual *
Ve hicles with Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS is malfunctioning.
Ve hicles without the Driving Assistance Package: Active Brake Assi stis malfunctioning. #
Consult a qualified specialist workshop.
PRE-SAFE inoperative See
Owner's Manual *
PRE‑SAFE ®
functions are malfunctioning. #
Consult a qualified specialist workshop.
Radar sensors dirty See
Owner's Manual *T
heradar sensor sy stem is malfunctioning. Possible causes:
R soiling of the sensors
R heavy rain
R extended driving on inter-urban roads without moving traf fic, e.g. in the desert
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, driving sy stems and driving saf ety sy stems are available again.
If th e display message does not disappear: #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Clean all senso rs . #
Restart the engine. Display messages and
warning/indicator lamps 435
Page 447 of 541

Display messages
Possible causes/consequences and M
MSolutions
Active Lane Keeping Assist
Camera view restricted
See Owner's Manual *
Ve hicles without Steering Pilo t:the camera view is reduced.
Po ssible causes:
R dirt on the windscreen in the camera's field of vision
R heavy rain, snow or fog
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
When the causes no longer appl y,driving sy stems and driving saf ety sy stems are available again.
If th e display message does not disappear: #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. #
Clean the windscreen.
Blind Spot Assist currently
unavailable See Owner's
Manual *B
lind Spot Assist is temp orarily una vailable.
The sy stem borders ha vebeen reached (→ page 222). #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
or #
Ifth e display message does not disappear, stop theve hicle while paying attention toroad and traf fic conditions
and restart the engine. #
If necessar y,clean there ar bumper. If the bumper is extreme lydirty, the sensors in the bumper may be mal‐
functioning. 444
Displaymessa ges and warning/indicator lamps
Page 448 of 541

Display messages
Possible causes/consequences and M
MSolutions
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assi stistemp orarily una vailable.
The sy stem borders ha vebeen reached (→ page 222). #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again. #
Ifth e display message does not disappear, stop theve hicle while paying attention toroad and traf fic conditions
and restart the engine.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you es tablish the electrical connection tothe trailer, Blind Spot Assist is una vailable. #
Press the left-hand side of Touch Control and confirm the display message.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you es tablish the electrical connection tothe trailer, Active Blind Spot Assi stis una vailable. #
Press the left-hand side of Touch Control and confirm the display message.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assi stis malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 445
Page 449 of 541

Display messages
Possible causes/consequences and M
MSolutions
Example:Parking Pilot Park-
ing cancelled *T
he parking assis tance sy stems of Parking Pilot wereinter rupte d.You ha veopened the driver's door or touched the
st eering wheel, forex ample. #
Steer and brake manuall y.
Parking Pilot and
PARKTRONIC inoperative
See Owner's Manual *P
arking Pilot and Parking Assist PARKTRONIC are malfunctioning. #
Stop theve hicle, paying attention toroad and traf fic conditions, and restart the engine. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop.
Parking Pilot Manoeuvring
assistance limited See
Owner's Manual *P
arking Pilot and Parking Assist PARKTRONIC are temp orarily una vailable. The ambient conditions are outside the
sy stem borders (→ page 207). Bewareofthe entire vehicle sur roundings. #
As soon as the ambient conditions are within the sy stem borders, the sy stem will become available again.
Traffic Sign Assist currently
unavailable See Owner's
Manual *T
raffic Sign Assist is temp orarily una vailable. #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again. 446
Displaymessa ges and warning/indicator lamps
Page 456 of 541

Display messages
Possible causes/consequences and M
MSolutions
# Stop vehicle See Owner's
Manual *T
he battery is no longer being charge d and the battery charge leve l is too lo w.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Switch off the engine. #
Consult a qualified specialist workshop.
# Start engine See Owner's
Manual *T
he engine is off and the battery charge leve l is too lo w. #
Switch off electrical consumers that are not required. #
Lea vethe engine running for a few minutes, or drive for a longer dis tance.
The battery charge s.
#
Stop vehicle Leave engine
running *T
he battery charge leve l is too lo w. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Start the engine. #
Wait until the display message disappears before pulling away. Displ
aymessa ges and warning/indicator lamps 453