2017 MERCEDES-BENZ CLS Owners Manual

Checking the battery X
Press the 7 or 6 button.
The battery is working properly if battery
check lamp C lights up briefly.
The battery is discharged if battery check
lamp C does not light up briefly.X
Change the battery ( Y
page 79).
If the SmartKey battery is checked within the
signal reception range of the vehicle, pressing
the 7 or 6 button:R
locks or R
unlocks the vehicle
i You can get a battery at any qualified spe-
cialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery. X
Take the mechanical key out of the SmartKey
( Y
page 78). X
Press mechanical key D into the SmartKey
opening in the direction of the arrow until bat-
tery compartment cover C opens. Do not
hold battery compartment cover C closed
while doing so. X
Remove battery compartment cover C .
X
Repeatedly tap the SmartKey against your
palm until battery

Problems with the SmartKey Problem
Possible causes/consequences and P Solutions
You can no longer lock or
unlock the vehicle using
the SmartKey. The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 79) and replace it if necessary
( Y
page 79).
If this does not work: X
Unlock ( Y
page 83) or lock ( Y
page 83) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 83) or lock ( Y
page 83) the vehicle using the
mechanical key.
The SmartKey is faulty. X
Unlock ( Y
page 83) or lock ( Y
page 83) the vehicle using the
mechanical key. X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO. KEYLESS-GO was deactivated. X
Reactivate KEYLESS-GO ( Y
page 76).
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 79) and replace it if necessary
( Y
page 79).
If this does not work: X
Unlock ( Y
page 83) or lock ( Y
page 83) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 83) or lock ( Y
page 83) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Unlock ( Y
page 83) or lock ( Y
page 83) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.80
SmartKey
Opening and closing

Problem
Possible causes/consequences and P Solutions
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 284).
or X
Jump-start the vehicle ( Y
page 285).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
Doors
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm ( Y
page 75).
You can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks ( Y
page 63). Doors 81
Opening and closing Z

X
To unlock and open a front door: pull door
handle D .
If the door is locked, locking knob C pops up.
The door is unlocked and opens. X
To unlock a rear door: pull up locking knob
on the rear door.
The rear door is unlocked and can be opened. X
To open a rear door: pull the rear door han-
dle.
Centrally locking and unlocking the
vehicle from the inside You can centrally lock or unlock the vehicle from
the inside. The switches are on the driver’s door.
X
To unlock: press button C .X
To lock: press button D .
If all the doors are closed, the vehicle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
If the vehicle has been locked from the outside,
it cannot be centrally unlocked from the inside.
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks ( Y
page 63).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if: R
the vehicle was locked using the locking but-
ton for the central locking, or R
if the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
X
To deactivate: press and hold button C for
about five seconds until a tone sounds. X
To activate: press and hold button D for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore lock yourself out if: R
the vehicle is being pushed. R
the vehicle is being towed. R
the vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
( Y
page 199).82
Doors
Opening and closing

Locking/unlocking driver's door with
the mechanical key
i If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
lock the driver's door using the mechanical
key.
X
To unlock: turn the mechanical key counter-
clockwise as far as it will go to position G .X
To lock: turn the mechanical key clockwise as
far as it will go to position G .
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
( Y
page 75).
Trunk
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 328).
You should preferably place luggage or loads in
the trunk. Observe the loading guidelines
( Y
page 242).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
Vehicles without the trunk lid remote clos-
ing feature: the trunk lid can be: R
opened and closed manually from outside R
opened automatically from outside R
opened automatically from inside R
locked separately R
opened with the emergency release button R
unlocked with the mechanical key
Vehicles with the trunk lid remote closing
feature: the trunk lid can be: R
opened and closed manually from outside R
opened/closed automatically from outside R
opened/closed automatically from inside R
locked separately R
opened with the emergency release button R
unlocked with the mechanical key
Trunk lid reversing feature The trunk lid is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the trunk lid during the
closing procedure. The trunk lid opens again
automatically. The automatic reversing feature
is only an aid and is not a substitute for your
attentiveness when closing the trunk. Trunk 83
Opening and closing Z

G WARNING
The reversing feature does not respond: R
to soft, light and thin objects, e.g. fingers R
over the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one being trapped in these situations in par-
ticular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
press the T button on the SmartKey, orR
pull or press the remote operating switch
on the driver's door or R
press the closing or locking button on the
trunk lid, or R
pull on the trunk lid handle
Opening/closing from outside
Opening
X
Press the 6 button on the SmartKey.X
Pull handle C .X
Raise the trunk lid. Closing X
Pull the trunk lid down using recess C .X
If necessary, lock the vehicle with the 7
button on the SmartKey ( Y
page 76) or with
KEYLESS-GO ( Y
page 76).
If KEYLESS-GO detects only one SmartKey in the
trunk after it closed, the trunk lid opens again. If
KEYLESS-GO detects a second SmartKey out-
side the vehicle, the trunk lid remains closed.
Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the trunk lid. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
trunk lid. R
pull the trunk lid handle84
Trunk
Opening and closing

G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 328).
Opening You can open the trunk lid automatically using
the SmartKey or the handle in the trunk lid. X
Press and hold the T button on the Smart-
Key until the trunk lid opens.
or X
If the trunk is unlocked, pull the trunk lid han-
dle and release it again immediately
( Y
page 84).
Closing
X
Press closing button C in the trunk lid.
Vehicles with trunk lid remote closing fea-
ture: you can simultaneously close the trunk lid
and lock the vehicle. The KEYLESS-GO key must
be in the rear detection range of the vehicle. X
Press locking button D in the trunk lid.
If all the doors are closed, the vehicle locks. If KEYLESS-GO detects only one SmartKey in the
trunk after it closed, the trunk lid opens again. If
KEYLESS-GO detects a second SmartKey out-
side the vehicle, the trunk lid remains closed.
Opening/closing automatically from
inside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the trunk lid. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the trunk lid, pull on the remote operat-
ing switch.
G WARNING
The trunk lid can be automatically opened or
closed even if the SmartKey is not in the vehi-
cle. If children are left unsupervised in the
vehicle, they could activate the functions.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open. Trunk 85
Opening and closing Z

! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 328).
Opening and closing X
To open: pull remote operating switch for
trunk lid C until the trunk lid opens.X
To close: press remote operating switch for
trunk lid C until the trunk lid is completely
closed.
You can open and close the trunk lid from the
driver's seat when the vehicle is stationary and
unlocked.
Unlocking the trunk
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
If the trunk cannot be unlocked with the Smart-
Key or KEYLESS-GO, use the mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered. Switch off the alarm
( Y
page 75). X
Take the mechanical key out of the SmartKey
( Y
page 78).X
Insert the mechanical key into the trunk lid
lock as far as it will go. X
Turn the mechanical key from position G
counter-clockwise as far as it will go to posi-
tion H . Simultaneously pull the trunk lid han-
dle.
The trunk is unlocked. X
Turn the mechanical key back to position G
and remove it. X
Insert the mechanical key into the SmartKey.
Emergency release for the trunk You can open the trunk lid from inside the vehi-
cle with the emergency release button.
X
Press emergency release button C briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened with
the trunk lid emergency release when the vehi-
cle is stationary or while driving.
The trunk lid emergency release does not open
the trunk lid if the battery is disconnected or
discharged.
Trunk lid emergency release light: R
Emergency release button C flashes for
30 minutes after the trunk lid is opened. R
Emergency release button C flashes for
60 minutes after the trunk lid is closed.86
Trunk
Opening and closing