If indicator lamp;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then not be switched off automatically when the vehi-
cle stops.
Problems with the engine
ProblemPossible causes/consequences and
MSolutions
The engine does not
start.The HOLD function or DISTRONIC PLUS is activated.
XDeactivate the HOLD function (Ypage 157) or DISTRONIC PLUS
(Ypage 155).
XTry to start the engine again.
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 124). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 285).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
128Driving
Driving and parking
:Transmission position display
;Drive program display
Additionally, displays next to the selector lever
mark the current transmission position.
The indicators light up when the Smartkey is
inserted into the ignition lock. The indicators go
out when the Smartkey is removed from the
ignition lock.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position Dand drive
program Cor S.
Engaging park position P
XWhen the vehicle is stationary, press but-
ton :.
DIRECT SELECT lever
Overview of transmission positions
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion P,R, Nor Dappears in the transmission
position display in the multifunction display
(
Ypage 130).
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Transmission position display
;Drive program display
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position Dand drive
program Eor S.
130Automatic transmission
Driving and parking
Engaging park position P
!If the engine speed is too high or the vehicle
is moving, do not shift the automatic trans-
mission directly from Dto R, from Rto Dor
directly to P. The automatic transmission
could otherwise be damaged.
XPush the DIRECT SELECT lever in the direction of arrow P.
Transmission position display Pis shown in
the multifunction display.
Depressing the brake and pushing the DIRECT
SELECT lever up or down disengages the park-
ing lock. The transmission is in Nneutral.
In order to shift from park position Pdirectly into
R or D:
Rdepress the brake pedal and
Rpush the DIRECT SELECT lever up or down
past the first point of resistance
Engaging park position P automatically
Park position Pis automatically engaged if:
Ryou switch off the engine using the Smartkey
and remove the SmartKey
Ryou switch off the engine using the Smartkey
or using the Start/Stop button and open the
driver's door or front-passenger door
Rthe driver's door is opened when the vehicle is
stationary or driving at very low speed and the
transmission is in position Dor R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position Pif the HOLD function or DISTRONIC
PLUS is activated. Observe the information on
the HOLD function (
Ypage 158) and on
DISTRONIC PLUS (Ypage 153).
Engaging reverse gear R
!Only shift the automatic transmission to R
when the vehicle is stationary.
XIf the transmission is in position Dor N: push
the DIRECT SELECT lever up past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT
lever up past the first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa- tion on the ECO start/stop function
(
Ypage 126).
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the Smartkey: if you then open the driv-
er's door or the front-passenger door or remove
the Smartkey from the ignition, the automatic
transmission shifts to Pautomatically.
With KEYLESS-GO: if you then open thedriver's
or f
ront-passenger door, the automatic trans-
mission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
Automatic transmission131
Driving and parking
Z
XVehicles with KEYLESS-GO:remove the
Start/Stop button from the ignition lock.
XInsert the Smartkey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the parking brake.
XSwitch off the ignition and leave the Smartkey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission positions
BPark position
Only shift the transmission into posi-
tion Pwhen the vehicle is stationary
(
Ypage 142). The parking lock
should not be used as a brake when
parking. Always apply the parking
brake in addition to the parking lock
in order to secure the vehicle.
If the vehicle electronics are malfunc-
tioning, the transmission may be
locked in position P. Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
Park position Pis automatically
engaged if:
Ryou switch off the engine using the
SmartKey and remove the Smart-
Key
Ryou switch off the engine using the
SmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
Rthe driver's door is opened when
the vehicle is stationary or driving
at very low speed and the trans-
mission is in position Dor R
CReverse gear
Only shift the transmission into posi-
tion Rwhen the vehicle is stationary.
132Automatic transmission
Driving and parking
You must make sure that fuel does not comeinto contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can. Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(
Ypage 324).
Refueling
General information
Pay attention to the important safety notes
(Ypage 138).
The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the SmartKey or using KEYLESS-GO.
The position of the fuel filler cap is displayed in
the instrument cluster 8. The arrow next to
the filling pump indicates the side of the vehicle.
Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Instruction label for fuel type to be refueled
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑ GO:
XOpen the driver's door.
The vehicle electronics now have status 0.
This is the same as the SmartKey having been
removed.
XRemove the Start/Stop button from the igni-
tion lock (Ypage 123).
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
Refueling139
Driving and parking
Z
XOpen the fuel filler flap fully.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of fuel filler flap;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Otherwise, the locking pin of the central
locking prevents the fuel filler flap from closing.
If you are driving with the fuel filler cap open, the 8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 215).
Fuel filler flap emergency release
XOpen the trunk lid.
XSlide down the parcel net.
XOpen the right-hand side trim panel.
XDetach the emergency release from
retainer :.
XPull the emergency release in the direction of
arrow;.
The fuel filler flap is unlocked.
XOpen the fuel filler flap.
Problems with fuel and the fuel tank
ProblemPossible causes/consequences and MSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑ GO:
XOpen the driver's door.
The vehicle electronics now have status 0. This is the same as the
SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 76).
140Refueling
Driving and parking
ProblemPossible causes/consequences andMSolutions
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 78).
XOpen the trunk lid.
XManually unlock the fuel filler flap using the emergency release
(Ypage 140).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged. To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe parking brake must be applied.
Rthe transmission must be in position
Pand the
Smartkey must be removed from the ignition lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the parking brake firmly.
XAll vehicles (except Mercedes-AMG vehi-
cles): shift the transmission to position P.
Parking141
Driving and parking
Z
XMercedes-AMG vehicles:when the vehicle
is stationary, press button :.
XWith the Smartkey:turn the Smartkey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith KEYLESS-GO: press the KEYLESS-GO
Start/Stop button (Ypage 123).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to Smartkey position 1. When the
driver's door is open, this corresponds to
Smartkey position 0: "Smartkey removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the Smartkey: if you then open the driv-
er's door or the front-passenger door or remove the Smartkey from the ignition, the automatic
transmission shifts to Pautomatically.
With KEYLESS-GO: if you then open the driver's
or front-passenger door, the automatic trans-
mission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
XInsert the Smartkey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the parking brake.
XSwitch off the ignition and leave the Smartkey
in the ignition lock. The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for about three seconds. This func-
tion operates independently of the ECO start/
stop automatic engine switch-off function.
Parking brake
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking brake,
the brake lamps will not light up.
142Parking
Driving and parking