2017 MERCEDES-BENZ CLS-Class stop start

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
138Refueling
Driving and parking

You must make sure that fuel does not comeinto contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can. Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(
Ypage 324).
Refueling
General information
Pay attention to the important safety notes
(Ypage 138).
The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the SmartKey or using KEYLESS-GO.
The position of the fuel filler cap is displayed in
the instrument cluster 8. The arrow next to
the filling pump indicates the side of the vehicle.
Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Instruction label for fuel type to be refueled
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑ GO:
XOpen the driver's door.
The vehicle electronics now have status 0.
This is the same as the SmartKey having been
removed.
XRemove the Start/Stop button from the igni-
tion lock (Ypage 123).
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
Refueling139
Driving and parking
Z

XOpen the fuel filler flap fully.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of fuel filler flap;.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Otherwise, the locking pin of the central
locking prevents the fuel filler flap from closing.
If you are driving with the fuel filler cap open, the 8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 215).
Fuel filler flap emergency release
XOpen the trunk lid.
XSlide down the parcel net.
XOpen the right-hand side trim panel.
XDetach the emergency release from
retainer :.
XPull the emergency release in the direction of
arrow;.
The fuel filler flap is unlocked.
XOpen the fuel filler flap.
Problems with fuel and the fuel tank
ProblemPossible causes/consequences and MSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑ GO:
XOpen the driver's door.
The vehicle electronics now have status 0. This is the same as the
SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 76).
140Refueling
Driving and parking

XMercedes-AMG vehicles:when the vehicle
is stationary, press button :.
XWith the Smartkey:turn the Smartkey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith KEYLESS-GO: press the KEYLESS-GO
Start/Stop button (Ypage 123).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to Smartkey position 1. When the
driver's door is open, this corresponds to
Smartkey position 0: "Smartkey removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the Smartkey: if you then open the driv-
er's door or the front-passenger door or remove the Smartkey from the ignition, the automatic
transmission shifts to Pautomatically.
With KEYLESS-GO: if you then open the driver's
or front-passenger door, the automatic trans-
mission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
XInsert the Smartkey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the parking brake.
XSwitch off the ignition and leave the Smartkey
in the ignition lock. The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for about three seconds. This func-
tion operates independently of the ECO start/
stop automatic engine switch-off function.
Parking brake
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking brake,
the brake lamps will not light up.
142Parking
Driving and parking

XTo apply:depress parking brake ;firmly.
When the engine is running, the $(USA
only) or J(Canada only) indicator lamp
lights up in the instrument cluster.
XTo release: depress the brake pedal and keep
it depressed.
XPull release handle :.
When the ignition is switched on or the engine
is running, the $(USA only) or J(Can-
ada only) indicator lamp goes out in the instru-
ment cluster.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while
driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof racks when they are not needed.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Driving tips143
Driving and parking
Z

Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
!Vehicles with 4MATIC: as the ESP®sys-
tem operates automatically, the engine and
the ignition must be switched off (SmartKey in
position 0or 1in the ignition lock or Start/
Stop button in position 0or 1) while the park-
ing brake is being tested on a brake dyna-
mometer.
Braking maneuvers triggered automatically
by ESP
®may seriously damage the brake sys-
tem.
!Vehicles with 4MATIC: as the ESP®sys-
tem operates automatically, the engine and
the ignition system must be switched off
(SmartKey in position 0or 1in the ignition
lock or Start/Stop button in position 0or 1)
when:
Rtesting the parking brake on a brake dyna-
mometer.
Ryou intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP
®may seriously damage the brake sys-
tem.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
repla
ced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals. To do so,
press firmly on the brake pedal when driving at a
high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)
on (
Ypage 65) or of BAS PLUS on (Ypage 65). The braking characteristics of the vehicle can be
seriously impaired if:
Rbrake pads other than those recommended
are installed
Rthe recommended brake fluid is not used
Safe braking can no longer be guaranteed.
AMG high-performance and ceramic
brakes
The high-performance brake system is only
installed on the Mercedes-AMG
CLS 63 S 4MATIC model.
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An aggressive driving style will lead to high wear.
You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,it is important to maintain and have the brake
system checked regularly.
146Driving tips
Driving and parking

Activating
XBrieflypull th ecruise control leve rtowards
you =,or mov eit up :or down ?.
DISTRONI CPLU Sis activated.
XMov eth ecruise control leve rrepeatedly
up : or down ?until th edesired spee dis
set .
XRemove your foo tfrom th eaccelerato rpedal.
Your vehicl eadapt sits spee dto that of th e
vehicl ein front, but only up to th edesired
store dspeed.
If th evehicl ein fron tof you is stationary, you
can only activat eDISTRONI CPLU Sonce your
vehicl eis stationary as well.
iIf you do no tfully release th eaccelerato r
pedal, th eDISTRONICPLU SSuspendedmes -
sage appear sin th emultifunction display. The
set distanc eto aslower-moving vehicl ein
fron twill then no tbe maintained. You will be
driving at th espee dyou determine by th e
positio nof th eaccelerato rpedal.
You can also activat eDISTRONI CPLU Swhen
stationary. The lowes tspee dthat can be set is
18 mph (30 km/h).
XBriefl ypull th ecruise control leve rtowards
you =,up: or down ?.
DISTRONI CPLU Sis activated.
Activating at the current speed/last
store d speed
GWARNIN G
If you call up th estore dspee dand it differs
from th ecurren tspeed, th evehicl eacceler -
ate sor decelerates. If you do no tknow th e
store dspeed, th evehicl ecould accelerate or
brak eune xpectedly. Ther eis aris kof an acci-
dent.
Pay attentio nto th eroad and traffic condi-
tions before calling up th estore dspeed. If you
do no tknow th estore dspeed, store th e
desired spee dagain .
XBrieflypull th ecruise control leve rtowards
you ?.
XRemove your foo tfrom th eaccelerato rpedal.
DISTRONI CPLU Sis activated. The first tim eit
is activated, th ecurren tspee dis stored. Oth-
erwise, it set sth evehicl espee dto th eprevi-
ously store dvalue .
Driving with DISTRONIC PLUS
Pulling away and driving
XIf you want to pull awa ywith DISTRONIC
PLUS :remove your foo tfrom th ebrak epedal.
XBriefl ypull th ecruise control leve rtowards
you =.
or
XAccelerat ebriefly.
The vehicl epulls away and adapt sits spee dto
that of th evehicl ein front.
If no vehicl eis detected in front, your vehicl e
accelerate sto th eset speed.
The vehicl ecan also pull away when it is facing
an unidentified obstacle or is driving on adiffer-
en tlin efrom another vehicle. The vehicl ethen
brakes automatically.
If DISTRONI CPLU Sdoes no tdetect avehicl ein
front, th esystem operate slik e a cruise control .
If DISTRONI CPLU Sdetect sthat th evehicl ein
fron thas slowe ddown ,it brakes your vehicle. In
this way, th especifie dminimum distanc eyou
have selected is maintained.
If DISTRONI CPLU Sdetect s afaster-moving
vehicl ein front, it increases th edriving spee dto
th eset speed.
Selecting the drive program
DISTRONI CPLU Ssupport s asporty driving style
when you have selected th eS or M(AMG vehi-
cles: S,S+ orM)driving program (
Ypage 133).
Acceleration behind th evehicl ein fron tor to th e
set spee dis then noticeably mor edynamic .If
you have selected th eE (AMG veh icle
s:
C)driv -
ing program ,th evehicl eaccelerate smor egen -
tly. This settin gis recommended in stop-and -
start traffic.
Changing lanes
DISTRONI CPLU Saids you when switching to
th eovertaking lane ,if:
Ryou are driving faste rthan 45 mph (70 km/h)
Ryou switch on th eappropriat etur nsignal
RDISTRONI CPLU Sis maintainin gth edistanc e
to avehicl ein fron t
RDISTRONI CPLU Sdoes no tdetect adanger of
a collisio n
If these condition sare fulfilled, your vehicl eis
accelerated. Acceleration will be interrupted if
changing lane stakes to olon gor if th edistanc e
152Driving systems
Driving and parking

between your vehicle and the vehicle in front
becomes too small.
iWhen you change lanes, DISTRONIC PLUS
monitors the left lane on left-hand-drive vehi-
cles or the right lane on right-hand-drive vehi-
cles.
Stopping
GWARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
Rthere is a malfunction in the system or in
the voltage supply.
RDISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected.
Rthe accelerator pedal has been depressed, e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS (
Ypage 155).
If DISTRONIC PLUS detects that the vehicle in
front has stopped, it will cause your vehicle to
brake and come to a halt.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
Depending on the specified minimum distance,
your vehicle will come to a standstill at a suffi-
cient distance behind the vehicle in front. The
specified minimum distance is set using the
control on the cruise control lever.
When DISTRONIC PLUS is activated, the trans-
mission is shifted automatically to position Pif:
Rthe driver's door is open and the driver's seat
belt is unfastened.
Rthe engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
Ra system malfunction occurs.
Rthe power supply is not sufficient.
Setting a speed
XPress the cruise control lever up :for a
higher speed or down ;for a lower speed.
XTo adjust the set speed in1 mphincre-
ments (1 km/hincrements): briefly move
the cruise control lever up :or down ;to
the pressure point.
Every time the cruise control lever is pressed
up : or down ;, the last speed stored is
increased or reduced.
XTo adjust the set speed in5 mphincre-
ments (10 km/hincrements): briefly move
the cruise control lever up :or down ;
beyond the pressure point.
Every time the cruise control lever is pressed
up : or down ;, the last speed stored is
increased or reduced.
iIf you accelerate to overtake, DISTRONIC
PLUS adjusts the vehicle's speed to the last
speed stored after you have finished overtak-
ing.
Setting a specified minimum distance
You can set the specified minimum distance for
DISTRONIC PLUS by varying the time span
between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS keeps to the vehicle in front,
dependent on vehicle speed. You can see this
distance in the multifunction display
(
Ypage 154).
iMake sure that you maintain a sufficient
distance to the vehicle in front and comply
with the minimum distance as required by
law. Adjust the distance to the vehicle in front
if necessary.
Driving systems153
Driving and parking
Z