2017 MERCEDES-BENZ CLS-Class check engine

ProblemPossible causes/consequences andMSolutions
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 268). Observe the warning notes
as you do so and add coolant if necessary.
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Selector lever (Mercedes-AMG vehi-
cles)
Overview of transmission positions
jPark position with parking lock
kReverse gear
iNeutral
hDrive
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
Automatic transmission129
Driving and parking
Z

XVehicles with KEYLESS-GO:remove the
Start/Stop button from the ignition lock.
XInsert the Smartkey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the parking brake.
XSwitch off the ignition and leave the Smartkey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission positions
BPark position
Only shift the transmission into posi-
tion Pwhen the vehicle is stationary
(
Ypage 142). The parking lock
should not be used as a brake when
parking. Always apply the parking
brake in addition to the parking lock
in order to secure the vehicle.
If the vehicle electronics are malfunc-
tioning, the transmission may be
locked in position P. Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
Park position Pis automatically
engaged if:
Ryou switch off the engine using the
SmartKey and remove the Smart-
Key
Ryou switch off the engine using the
SmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
Rthe driver's door is opened when
the vehicle is stationary or driving
at very low speed and the trans-
mission is in position Dor R
CReverse gear
Only shift the transmission into posi-
tion Rwhen the vehicle is stationary.
132Automatic transmission
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
138Refueling
Driving and parking

Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
!Vehicles with 4MATIC: as the ESP®sys-
tem operates automatically, the engine and
the ignition must be switched off (SmartKey in
position 0or 1in the ignition lock or Start/
Stop button in position 0or 1) while the park-
ing brake is being tested on a brake dyna-
mometer.
Braking maneuvers triggered automatically
by ESP
®may seriously damage the brake sys-
tem.
!Vehicles with 4MATIC: as the ESP®sys-
tem operates automatically, the engine and
the ignition system must be switched off
(SmartKey in position 0or 1in the ignition
lock or Start/Stop button in position 0or 1)
when:
Rtesting the parking brake on a brake dyna-
mometer.
Ryou intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP
®may seriously damage the brake sys-
tem.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
repla
ced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals. To do so,
press firmly on the brake pedal when driving at a
high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)
on (
Ypage 65) or of BAS PLUS on (Ypage 65). The braking characteristics of the vehicle can be
seriously impaired if:
Rbrake pads other than those recommended
are installed
Rthe recommended brake fluid is not used
Safe braking can no longer be guaranteed.
AMG high-performance and ceramic
brakes
The high-performance brake system is only
installed on the Mercedes-AMG
CLS 63 S 4MATIC model.
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An aggressive driving style will lead to high wear.
You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,it is important to maintain and have the brake
system checked regularly.
146Driving tips
Driving and parking

iThe text shown in the multimedia system
depends on the language setting. The follow-
ing are examples of rear view camera displays
in the multimedia system.
Important safety notes
The rear view camera is only an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering and parking. When maneu-
vering or parking, make sure that there are no
persons, animals or objects in the area in which you are maneuvering.
Under the following circumstances, the rear
view camera will not function, or will function in
a limited manner:
Rif the trunk lid is open
Rin heavy rain, snow or fog
Rat night or in very dark places
Rif the camera is exposed to very bright light
Rif the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
Rif there is a sudden change in temperature,
e.g. when driving into a heated garage in win- ter
Rif the camera lens is dirty or obstructed
Observe the notes on cleaning
(
Ypage 274)
Rif the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, bicycle rack).
On vehicles with height-adjustable chassis,
leaving the standard height can result in inac-
curacies in the guide lines, depending on tech-
nical conditions.
iThe rear view camera is protected from rain-
drops and dust by means of a flap. When the
rear view camera is activated, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine
Ryou open the trunk
Observe the notes on cleaning (
Ypage 274).
For technical reasons, the flap may remain
open briefly after the rear view camera has
been deactivated.
Switching the rear view camera on/off
XTo switch on: make sure that the Activa‐
tion by R gearfunction is selected in the
multimedia system (see Digital Operator's
Manual).
XEngage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process.
XTo switch off: shift the transmission to posi-
tion P.
or
XDrive forwards a short distance.
Displays in the multimedia system
The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions:
Rvery close to the rear bumper
Runder the rear bumper
Rin the area immediately above the tailgate
handle
!Objects not at ground level may appear to
be further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
170Driving systems
Driving and parking

Important safety notes
GWARNING
If you operate information systems and com-
munication equipmen tintegrate din th evehi-
cle while driving ,you will be distracte dfrom
traffic conditions. You could also lose control
of th evehicle. Ther eis aris kof an accident.
Only operate th eequipmen twhen th etraffic
situation permits. If you are no tsur ethat this
is possible ,park th evehicl epayin gattention
to traffic condition sand operate th eequip-
men twhen th evehicl eis stationary.
You must observ eth elegal requirements for th e
country in whic hyou are currentl ydriving when
operating th eon-board computer.
GWARNIN G
If th einstrumen tcluste rhas faile dor mal-
functioned, you may no trecognize function
restriction sin systems relevan tto safety. The
operating safet yof your vehicl emay be
impaired .Ther eis aris kof an accident.
Drive on carefully. Hav eth evehicl echecke d
at aqualified specialist workshop immedi-
ately.
The on-board computer only shows message sor
warning sfrom certain systems in th emultifunc-
tion display. You should therefor emak esur e
your vehicl eis operating safely at all times .
If th eoperating safet yof your vehicl eis
impaired ,pull ove ras soo nas it is saf eto do so.
Contac t aqualified specialist workshop.
Fo ran overview, see th einstrumen tpanel illus-
tration (
Ypage 34).
Displays and operation
Speedometer with segments
The segments in th espeedometer indicat e
whic hspee drange is available.
RCruis econtrol activated (Ypage 148):
The segments ligh tup from th estore dspee d
to th een dof th escale.
RDISTRONI CPLU Sactivated (Ypage 149): On
eor two segments in th eset spee drange
ligh tup.
RDISTRONI CPLU Sdetects avehicl ein fron t
moving mor eslowly than th estore dspeed:
The segments between th espee dof th evehi-
cle in fron tand th estore dspee dligh tup.
Tachometer
!
Do no tdriv ein th eoverrevving range, as this
could damag eth eengine.
The red ban din th etachometer indicates th e
engine's overrevving range.
The fuel suppl yis interrupted to protect th e
engin ewhen th ered ban dis reached.
Outside temperature display
You should pay special attention to road condi-
tion swhen temperatures are aroun dfreezing
point.
Bea rin min dthat th eoutside temperature dis-
play indicates th etemperature measured and
does no trecord th eroad temperature.
The outside temperature display is in th emulti-
function display (
Ypage 190).
The multifunction display shows changes in th e
outside temperature wit h adelay.
Coolant temperature gauge
GWARNIN G
Opening th ehoo dwhen th eengin eis over-
heated or when there is afir ein th eengin e
compartmen tcould expos eyou to hot gase s
or other servic eproducts .Ther eis aris kof
injury.
Let an overheate dengin ecool down before
opening th ehood. If there is afir ein th e
engin ecompartment, keep th ehoo dclosed
and contact th efir edepartment.
!A display message is shown if th ecoolan t
temperature is to ohigh .
If th ecoolan ttemperature is ove r24 8 ‡
(12 0†), do no tcontinue driving .The engin e
will otherwise be damaged.
188Displays and operation
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
$(USA
only)
J( Canada
only)
Check Brake Fluid
Level
There is no tenough brak efluid in th ebrak efluid reservoir .
In addition ,th e$ (USAonly) or J(Canada only) warning lamp
lights up in th einstrumen tcluste rand awarning tone sounds.
GWARNIN G
The braking effec tmay be impaired.
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XSecur eth evehicl eagainst rollin gaway (Ypage 141).
XConsult aqualified specialist workshop .
XDo notadd brak efluid .This does no tcorrec tth emalfunction .
#
CheckBrakePadWear
The brak epads/linings hav ereached their wear limit.
XVisit aqualified specialist workshop .
G
mbrace Inoperative
Oneor mor emain features of th embrace system are malfunctioning .
XVisitaqualified specialist workshop .
Collision Preven‐tionAssist Plu sCurrently Unavaila‐ble See Operator' sManual
COLLISION PREVENTION ASSIST PLU Sis temporarily no toperational.
Possibl ecauses are:
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation
Rth esystem is outside th eoperating temperature range
Rth eon-boar dvoltag eis to olow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
COLLISION PREVENTION ASSIST PLU Sis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 141).
XRestart th eengine.
Collision Preven ‐tionAssist Plu sInoperative
COLLISION PREVENTION ASSIST PLU Sis temporarily inoperative due
to amalfunction .Adaptive Brake Assis tmay also hav efailed.
XVisit aqualified specialist workshop .
PRE-SAFE
Inoperative SeeOperator'sManual
Importan tfunction sof PRE-SAF E®havefailed. Al lother occupant
safet ysystems ,e.g. air bags ,remain available.
XVisit aqualified specialist workshop .
206Display messages
On-board computer and displays

Engine
Display messagesPossible causes/consequences andMSolutions
+
CheckCoolantLevelSee Operator's Man‐ual
The coolant level is too low.
!Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
XAdd coolant, observing the warning notes before doing so
(Ypage 268).
XIf you need to add coolant more often than usual, have the engine
coolant system checked at a qualified specialist workshop.
?The fan motor is malfunctioning.
XAt coolant temperatures below 248 ‡(120 †), drive to the nearest
qualified specialist workshop.
XAvoid subjecting the engine to heavy loads, e.g. driving in moun-
tainous terrain, and stop-and-go traffic.
?
Coolant Too HotStop Vehicle TurnEngine Off
The coolant is too hot.
A warning tone also sounds.
GWARNING
Do not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to catch
fire.
Steam from the overheated engine can also cause serious burns which
can occur just by opening the hood.
There is a risk of injury.
XPull over and stop the vehicle safely and switch off the engine, pay- ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 141).
XWait until the engine has cooled down.
XMake sure that the air supply to the engine radiator is not blocked,e.g. by snow, slush or ice.
XDo not start the engine again until the display message goes out and
the coolant temperature is below 248 ‡ (120 †). Otherwise, the
engine could be damaged.
XPay attention to the coolant temperature gauge.
XIf the temperature increases again, visit a qualified specialist work-
shop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 248 ‡ (120 †).
Display messages213
On-board computer and displays
Z