Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
138Refueling
Driving and parking
Display messagesPossible causes/consequences andMSolutions
#
See Operator'sMan ‐ual
The battery is no tbein gcharged.
A warning tone also sounds.
Possibl ecauses are:
Radefective alternato r
Ratorn poly-V-belt
Ramalfunction in th eelectronics
!Do no tcontinu edriving. The engin ecould otherwise overheat.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 141).
XConsult aqualified specialist workshop .
#
StopVehicl eSeeOperator' sManual
The battery is no longer bein gcharged and th ebattery charg elevel is
to olow.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 141).
XObserv eth einstruction sin th e# See Operator' sManualdisplay message .
XConsultaqualified specialist workshop .
4
CheckEngineOilAtNextRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 267).
XIf necessary, add engin eoil (Ypage 267).
XHav eth eengin echecke dat aqualified specialist workshop if th e
engin eoil needs toppin gup mor eoften than usual.
Information on approve dengin eoils can be obtained from any quali-
fie dspecialist workshop or on th eInternet at http://bevo.mercedes -
benz.com.
4
Check Engine OilLevel (Ad d 1quart)(USA) Check EngineOil Level (Ad d 1Liter)(Canada)
Mercedes-AMG vehicles: th eengin eoil level is to olow.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 267).
XIf necessary, add engin eoil (Ypage 267).
XHav eth eengin echecke dat aqualified specialist workshop if th e
engin eoil needs toppin gup mor eoften than usual.
Information on approve dengin eoils can be obtained from any quali-
fie dspecialist workshop or on th eInternet at http://bevo.mercedes -
benz.com.
214Display messages
On-board computer and displays
Display messagesPossible causes/consequences andMSolutions
4
Engine Oil LevelLow StopVehicl eTurnEngine Off
Mercedes-AMG vehicles: th eengin eoil level is to olow. There is aris k
of engin edamage.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 141).
XCheckth eengin eoil level (Ypage 267).
XIf necessary, add engin eoil (Ypage 267).
8
Fue lLevel Low
The fuel level has dropped int oth ereserv erange.
XRefue lat th eneares tgas station .
CThere is only aver ysmall amount of fuel in th efuel tank.
XRefue lat th eneares tgas station without fail .
8
Close Gas Cap
The fuel filler cap is notclosed correctl yor th efuel system is leaking .
XCheckthat th efuel filler cap is correctl yclosed .
If th efuel filler cap is not correctl yclosed :
XCloseth efuel filler cap .
If th efuel filler cap is correctl yclosed :
XVisitaqualified specialist workshop .
Driving systems
Display messagesPossible causes/consequences and MSolutions
À
Attention Assist:Take a Break!
Based on certain criteria, ATTENTION ASSIST has detecte dfatigue or
a lack of concentration on th epart of th edriver . Awarning tone also
sounds.
XIf necessary, tak e abreak.
During lon gjourneys, tak eregular breaks in goo dtime so you get
enough rest.
À
Attention AssistInoperative
ATTENTION ASSIST is inoperative.
XVisit aqualified specialist workshop .
¨
VehicleRising
Your vehicl eis adjusting to th elevel you hav eselected.
¨
Vehicl eRisingPlease Wai t
The vehiclelevel is to olow when th evehicl eis stationary. Awarning
tone also sounds.
XDo no tpull away.
The vehicl elevel is set when th edisplay message disappears.
Display messages21 5
On-board computer and displays
Z
XMake sure that the windshield wipers are
turned off.
XPull release lever:on the hood.
The hood is released.
XReach into the gap, pull hood catch handle ;
up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height of
approximately 8 in (20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force.
Radiator
Do not cover up the radiator, such as with a
thermal mat or insect protection cover. The
readings of the on-board-diagnostic system may
otherwise be inaccurate. Some of these read-
ings are required by law and must be accurate at
all times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
266Engine compartment
Maintenance and care
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
General notes
Depending on your driving style, the vehicle
consumes up to 0.8 US qt (0.8 liters) of oil per
600 miles (1,000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
When checking the oil level:
Rpark the vehicle on a level surface
Rthe engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
Rif the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait about 30 minutes before carrying
out the measurement
Checking the oil level using the oil dip-
stick
Example
XPull oil dipstick :out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide oil dipstick :into the guide tube
to the stop, and take it out again.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
XIf the oil level has dropped to MIN mark =or
below, add 1.1 US qt (1.0 liter) of engine oil.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Use only engine oils and oil filters that are
approved for vehicles with a service system. A list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center.
The following cause engine failure or damage
to the exhaust system:
RUse of engine oils and oil filters that have
not been expressly approved for the service
system
RReplacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
RUse of engine oil additives
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Example
XTurn cap :counter-clockwise and remove it.
XAdd engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 liter) of
engine oil.
XReplace cap :on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick
(Ypage 267).
Further information on engine oil (
Ypage 325).
Engine compartment267
Maintenance and care
Z
XIf necessary, add coolant that has been tested
and approved by Mercedes-Benz.
XReplace cap:and turn it clockwise as far as
it will go.
For further information on coolant, see
(
Ypage 326).
Adding washer fluid to the windshield
washer system/headlamp cleaning
system
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
Example
XTo open: pull cap:upwards by the tab.
XAdd the premixed washer fluid.
XTo close: press cap :onto the filler neck
until it engages.
If the washer fluid level drops below the recom-
mended minimum fluid level of 1.1 US qt
(1.0 liter), a message appears in the multifunc-
tion display prompting you to add washer fluid
(
Ypage 225).
Further information on washer fluid
(
Ypage 327).
Maintenance
ASSYST PLUS
Service messages
The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service
intervals (see the separate Maintenance Book-
let).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The ASSYST PLUS service interval display does
not show any information on the engine oil level.
Observe the notes on the engine oil level
(
Ypage 267).
The multifunction display shows a service mes-
sage for several seconds, e.g.:
RService A in .. Days
RService A Due
RService A Overdue by .. Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the next service due date is displayed.
The letter A
orB, possibly in connection with a
number or another letter, shows the type of ser-
vice. A
stands for a minor service and Bfor a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
XNote down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
XAfter reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message
XPress the aor% button on the steering
wheel.
Maintenance269
Maintenance and care
Z
Direction of rotation
Tires with aspecifie ddirection of rotation hav e
additional benefits, e.g. if there is aris kof hydro-
planing. These advantages can only be gained if
th etires are installed correspondin gto th e
direction of rotation .
An arrow on th esidewall of th etire indicates it s
correc tdirection of rotation .
Storing wheels
Storewheels that are no tbein gused in acool,
dry and preferably dar kplace. Protec tth etires
from oil, grease ,gasolin eand diesel.
Mounting awheel
Preparing th evehicle
XStop th evehicle on solid, non-slipper yand
level ground.
XApply th eparking brake .
XBringth efron twheels into th estraight-ahead
position .
XShift thetransmissio nto position P.
XVehicles wit hAIRMATIC :mak esur ethat "nor-
mal" level is selecte d (Ypage 159).
XSwitchof fth eengine.
XRemov eth eSmartKey from th eignition lock.
or ,on vehicles wit hKEYLESS‑ GO:
XOpe nth edriver's door.
The vehicle electronic sno whav estatus 0.
Thi sis th esam eas th eSmartKey havin gbee n
removed.
XRemov eth eStart/Sto pbutto nfrom th eigni-
tion loc k (Ypage 123).
XIf included in th evehicle equipment, remov e
th etire-chang etool ki tfrom th evehicle
(
Ypage 277).
XSafeguar dth evehicle against rollin gaway.
Securing th evehicle to preven tit from
rollin gawa y
If your vehicle is equipped wit h awhee lchock, it
can be found in th etire-chang etool ki t
(
Ypage 277).
The foldin gwhee lchoc kis an additional safet y
measur eto preven tth evehicle from rollin g
away, fo rexample when changin g awheel.
XFold bot hplates upwards :.
XFold out lowerplat e;.
XGuide th elugs on th elowe rplat efull yinto th e
opening sin base plat e=.
XPlac echocks or other suitable items under
th efron tand rea rof th ewhee lthat is diago-
nally opposite th ewhee lyou wish to change.
Raisin gth evehicle
GWARNING
If you do no tposition th ejack correctl yat th e
appropriat ejackin gpoin tof th evehicle, th e
jack could ti pover wit hth evehicle raised.
There is aris kof injury.
Only position th ejack at th eappropriat ejack -
in g poin tof th evehicle. The base of th ejack
Changing a wheel313
Wheels and tires
Z
must be positioned vertically, directly under
the jacking point of the vehicle.
!The jack is designed exclusively for jacking
up the vehicle at the jacking points. Other-
wise, your vehicle could be damaged.
Observe the following when raising the vehicle:
RTo raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If used incorrectly, the
jack could tip over with the vehicle raised.
RThe jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It must not be used for performing
maintenance work under the vehicle.
RAvoid changing the wheel on uphill and down-
hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Do not disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat, load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RDo not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not be able to achieve its load-bearing capacity
due to the restricted height.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in (3 cm).
RNever place your hands and feet under the
raised vehicle.
RDo not lie under the vehicle.
RDo not start the engine when the vehicle is
raised.
RDo not open or close a door or the trunk lid
when the vehicle is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
Vehicles with alloy wheels and hub caps: the
wheel bolts are covered by a hub cap. Before y
ou
can unscrew the wheel bolts, you must remove
the hub cap.
XTo remove: take socket;and lug wrench
= from the vehicle tool kit (Ypage 277).
XPosition socket ;on hub cap :.
XPosition lug wrench =on socket ;.
XUsing lug wrench =, turn hub cap:coun-
ter-clockwise and remove it.
XTo install: before installing, check hub cap :
and the wheel area for soiling and clean if
necessary.
XPut hub cap :in position and turn until it is in
the right position.
XPosition socket ;on hub cap :.
XAttach lug wrench =to socket ;and
tighten hub cap :.
The tightening torque must be
18 lb-ft (25 Nm).
iNote that the hub cap should be tightened
to the specified torque of 18 lb-ft (25 Nm).
Mercedes-Benz recommends that you have
the hub cap installed at a qualified specialist
workshop.
XUsing lug wrench =, loosen the bolts on the
wheel you wish to change by about one full
turn. Do not unscrew the bolts completely.
314Changing a wheel
Wheels and tires