2017 MERCEDES-BENZ CLA battery

Problems with the SmartKey Problem
Possible causes/consequences and P Solutions
You cannot lock or
unlock the vehicle using
the SmartKey. The SmartKey battery is discharged or nearly discharged. X
Vehicles without KEYLESS-GO or KEYLESS-GO start function:
try again to lock/unlock the vehicle using the remote control func-
tion of the SmartKey. Point the tip of the SmartKey at the driver's
door handle from close range and press the 6 or 7 button.
If this does not work: X
Check the SmartKey battery ( Y
page 72) and replace it if necessary
( Y
page 72). X
Unlock ( Y
page 76) or lock ( Y
page 76) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Vehicles without KEYLESS-GO or KEYLESS-GO start function:
try again to lock/unlock the vehicle using the remote control func-
tion of the SmartKey. Point the tip of the SmartKey at the driver's
door handle from close range and press the 6 or 7 button.
If this does not work: X
Unlock ( Y
page 76) or lock ( Y
page 76) the vehicle using the
mechanical key.
The SmartKey is faulty. X
Unlock ( Y
page 76) or lock ( Y
page 76) the vehicle using the
mechanical key. X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO. The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 72) and replace it if necessary
( Y
page 72).
If this does not work: X
Unlock ( Y
page 76) or lock ( Y
page 76) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 76) or lock ( Y
page 76) the vehicle using the
mechanical key. SmartKey 73
Opening and closing Z

Problem
Possible causes/consequences and P Solutions
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Unlock ( Y
page 76) or lock ( Y
page 76) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 273).
or X
Jump-start the vehicle ( Y
page 273).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 72) and replace it if necessary
( Y
page 72).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.74
SmartKey
Opening and closing

Door s
Important safet y notes
G WARNING
If children are lef t unsupervised in th e vehicle,
they could: R
ope n th e doors , thus endangerin g other
people or road users. R
get out and disrup t traffic .R
operat e th e vehicle' s equipment.
Additionally, children could set th e vehicle in
motion if, fo r example, they:R
release th e parking brake .R
shiftin g th e automatic transmissio n out of
par k position PR
Start th e engine.
There is a ris k of an acciden t and injury.
Whe n leavin g th e vehicle, always take th e
SmartKey wit h you and loc k th e vehicle. Never
leav e children or animals unattended in th e
vehicle. Always keep th e SmartKey out of
reach of children .
You should preferably plac e luggage or load s in
th e cargo compartment. Observ e th e loadin g
guidelines ( Y
page 233).
Unlockin g an d opening doors from
th e inside
! The sid e windows will no t open/close if th e
battery is discharged or if th e sid e windows
hav e iced up. It will then no t be possible to
close th e door. Do no t attempt to forc e th e
doo r closed. You could otherwise damage th e
doo r or th e sid e window.
Whe n a doo r is opened, th e sid e window on that
sid e opens slightly. Whe n th e doo r is closed, th e
sid e window close s again . X
To unlock an d ope n a front door: pull doo r
handle D .
If th e doo r is locked, locking knob C pop s up.
The doo r is unlocke d and opens .X
To unlock a rear door: pull up locking
knob C .
The doo r is unlocke d and can be opened.X
To ope n a rear door: pull doo r handle D .
You can ope n a doo r from insid e th e vehicle
eve n if it has bee n locked. You can only ope n th e
rea r doors from insid e th e vehicle if they are no t
secure d by th e child-proof locks ( Y
page 59).
If th e vehicle has previously bee n locke d wit h
th e SmartKey from th e outside, opening a doo r
from th e insid e will trigger th e anti-thef t alar m
system. Switc h of f th e alar m ( Y
page 67).
Centrally locking an d unlocking th e
vehicle from th e insideYou can centrall y loc k or unloc k th e vehicle from
th e inside. Thi s can be useful if you wish to loc k
th e vehicle befor e pulling away, fo r example.
X
To unlock : press butto n C .X
To lock : press butto n D .
If all th e doors and th e trunk lid are closed, th e
vehicle locks .Doors 75
Opening and closing Z

X
To open: pull remote operating switch C for
the trunk lid until the trunk lid opens.
Emergency release for the trunk
General notes
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 314).
If the trunk lid can no longer be unlocked: R
using the SmartKey, or R
using the remote operating switch in the door
control panel:
Use the emergency release on the inside of the
trunk lid.
You can reach the emergency release via the
trunk.
Opening X
Fold the rear seat backrest forwards
( Y
page 236). X
Insert a suitable tool D , e.g. a screwdriver,
into opening C in the paneling.
The trunk lid is released. X
Open the trunk lid.
Emergency release button You can open the trunk lid from inside the vehi-
cle with the emergency release button.
X
Press emergency release button C briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened with
the trunk lid emergency release when the vehi-
cle is stationary or while driving.
The trunk lid emergency release does not open
the trunk lid if the battery is disconnected or
discharged.
Trunk lid emergency release light: R
Emergency release button C flashes for
30 minutes after the trunk lid is opened. R
Emergency release button C flashes for
60 minutes after the trunk lid is closed.
Side windows
Important safety notes
G WARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-80
Side windows
Opening and closing

Problems with the seat heating Problem
Possible causes/consequences and P Solutions
The seat heating has
switched off prematurely
or cannot be switched
on. The on-board voltage is too low because too many electrical consum-
ers are switched on. X
Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will switch
back on automatically.
Steering wheel
Important safety notes
G WARNING
You could lose control of your vehicle if you do
the following while driving: R
adjust the driver's seat, head restraint,
steering wheel or mirrors R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine.
G WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
Adjusting the steering wheel
G WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion. C
Release lever D
Adjusts the steering wheel height

Folding the exterior mirrors in or out
electrically X
Turn th e SmartKey to position 1 or 2 in th e
ignition loc k ( Y
page 121).X
Briefly press C .
Both exterio r mirror s fol d in or out .
i Mak e sure that th e exterio r mirror s are
always folded out fully while driving . They
could otherwise vibrate .
i If you are driving faste r than 30 mph
(47 km/h), you can no longer fol d in th e exte -
rio r mirrors.
Resetting the exterior mirrors If th e battery has been disconnected or com-
pletely discharged, th e exterio r mirror s must be
reset . The exterio r mirror s will otherwise no t
fol d in when you select th e "Fold in mirror s when
locking" function in th e on-board computer
( Y
page 185). X
Turn th e SmartKey to position 1 in th e ignition
loc k ( Y
page 121).X
Briefly press C .
Folding the exterior mirrors in or out
automatically If th e "Fold in mirror s when locking" function is
activated in th e on-board computer
( Y
page 185): R
th e exterio r mirror s fol d in automatically as
soo n as you loc k th e vehicl e from th e outside .R
th e exterio r mirror s fol d out again automati-
call y as soo n as you unlock th e vehicl e and
then open th e driver' s or front-passenger
door . i If th e exterio r mirror s have been folded in
manually, they do no t fol d out .
Exterior mirror pushed out of position If an exterio r mirror has been pushed out of
position , procee d as follows :X
Vehicles without electricall y folding exte-
rior mirrors : mov e th e exterio r mirror int o
th e correct position manually. X
Vehicles with electricall y folding exterior
mirrors : press and hold mirror-foldin g butto n
( Y
page 96 )u ntil you hear the mirror click into
place.
The mirror housing is engaged again and you
can adjust the exterior mirrors as usual
( Y
page 95).
Automatic anti-glare mirrors
G WARNING
Electrolyte may escape if the glass in an auto-
matic anti-glare mirror breaks. The electrolyte
is harmful and causes irritation. It must not
come into contact with your skin, eyes, res-
piratory organs or clothing or be swallowed.
There is a risk of injury.
If you come into contact with the electrolyte,
observe the following: R
Rinse off the electrolyte from your skin
immediately with water. R
Immediately rinse the electrolyte out of
your eyes thoroughly with clean water. R
If the electrolyte is swallowed, immediately
rinse your mouth out thoroughly. Do not
induce vomiting. R
If electrolyte comes into contact with your
skin or hair or is swallowed, seek medical
attention immediately. R
Immediately change out of clothing which
has come into contact with electrolyte. R
If an allergic reaction occurs, seek medical
attention immediately.
The "Automatic anti-glare mirrors" function is
only available if the vehicle is equipped with the
"Mirrors package".96
Mirrors
Seats, steering wheel an d mirrors

take precedence over the daytime running
lamps.
USA only:
The daytime running lamps improve the visibility
of your vehicle during the day. To do this, the
daytime running lamps function must be
switched on using the on-board computer
( Y
page 184).
If the engine is running and you turn the light
switch to the ` or X position, the manual
settings take precedence over the daytime run-
ning lamps.
Low-beam headlamps Even if the light sensor does not detect that it is
dark, the parking lamps and low-beam head-
lamps come on when the ignition is switched on
and the light switch is set to the X position.
This is a particularly useful function in the event
of rain and fog. X
To switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to posi-
tion 2 or start the engine.X
Turn the light switch to X .
The green X indicator lamp in the instru-
ment cluster lights up.
Rear fog lamp The rear fog lamp improves visibility of your
vehicle for the traffic behind in the event of thick
fog. Please take note of the country-specific
regulations for the use of rear fog lamps. X
To switch on the rear fog lamp: turn the
SmartKey in the ignition lock to position 2 o r
s
tart the engine. X
Turn the light switch to X or X .X
Press the ^ button.
The yellow ^ indicator lamp in the instru-
ment cluster lights up. X
To switch off the rear fog lamp: press the
^ button.
The yellow ^ indicator lamp in the instru-
ment cluster goes out.
i When the rear fog lamp is switched on, the
center brake lamp in the tail lamp switches off
due to a legal requirement.
Parking lamps
! If the battery charge is very low, the parking
lamps or standing lamps are automatically
switched off to enable the next engine start. Always park your vehicle safely and in a well lit
area, in accordance with the relevant legal
stipulations. Avoid using the ` parking
lamps over a period of several hours. If pos-
sible, switch on the right-hand d or left-
hand c standing lamps. X
To switch on: turn the light switch to ` .
The green ` indicator lamp in the instru-
ment cluster lights up.
Standing lamps Switching on the standing lamps ensures the
corresponding side of the vehicle is illuminated. X
To switch on the standing lamps: the
SmartKey should not be in the ignition lock or
it should be in position 0 .X
Turn the light switch to c (l eft-hand side of
the vehicle) or d (right-hand side of the
vehicle).
Combination switch
X
To indicate briefly: press the combination
switch briefly to the pressure point in the
direction of arrow D or

Interior lighting control
General notes In order to preven t th e vehicle's battery from
discharging , th e interio r lighting function s are
automatically deactivated after som e time
except when th e SmartKey is in position 2 in th e
ignition lock.
The color and brightness for th e ambien t lighting
may be set via th e multimedia system; see th e
separat e operating instructions.
Automatic interior lighting control X
To switch on: set th e switch to center posi-
tion