2017 MERCEDES-BENZ C-Class SEDAN navigation

For North American countries, it is possible to
update the map data for the multimedia system free of charge for a period of three years. Infor-
mation on the availability of this service for your
vehicle can be obtained from your Mercedes-
Benz Service Center.
Entitlement to the free update For the first three years after your vehicle is reg-
istered, you are entitled to all available updates to the map software for the multimedia system. They are usually installed during a regular vehi-
cle service. After this period, you can purchase
further updates from your Mercedes-Benz Ser-
vice Center.
The free updates relate to the vehicle and not to an individual. If there is a change of ownership
within the three years after first registration, thenew owner is entitled to the map software
updates.
Updating at an authorized Mercedes-
Benz Center If an update for your map software is available,
you will receive it free of charge at your
Mercedes-Benz Service Center during your vehi-
cle's annual service. You can arrange a separate appointment for this at your Mercedes-Benz
Service Center on request.
The update can only be performed:
R at an authorized Mercedes-Benz Center
R for map data for North America
The map software is not provided on DVD.
Carrying out a manual update After the free update of the map data has
expired or when buying map data, you can
update the data yourself.
The update process may take some time (up to
45 minutes), depending on the size of the digital map. The update will be completed more quickly
if the vehicle is stationary. If you begin the
update while the vehicle is stationary and the
starter battery has insufficient power, the mul-
timedia system may switch off automatically.
This protects the battery. In order to prevent
this, a suitable power supply to the vehicle must be maintained. Navigation functions
Calling up the navigation system
menu
X To switch to navigation mode: press the
00CB button.
X To show the menu: slide5the controller.
Navi Navi is highlighted in the main function bar.
X Press the controller.
The navigation menu appears.
X Turn the controller to display the navigation
functions one after another.
X To change to the map: turn the controller until
Navigation Navigation is shown and then press the con-
troller. Calling up the online map display
Requirement for online map display (USA):
mbrace must be activated for Internet access
(Y page 120).
Requirement for the online map display (Can-
ada): a mobile phone is connected to the multi-
media system via Bluetooth ®
(Y page 92) or
USB (Y page 157).
X Call up the navigation menu (Y page 87).
X Turn the controller until Online Map Dis‐ Online Map Dis‐
play
play is brought to the front.
X Press the controller.
The online connection is established. Once
the connection is established, the Google
Maps™ map shows the vicinity of the current vehicle position.
i Alternatively you can call up this function
using the touchpad (Y page 24).
X To exit the online map display: press the 0038
button. Navigation functions
87Navigation Z

Calling up the compass display
X
Call up the navigation menu (Y page 87).
X Turn the controller until Compass
Compassis brought to
the front.
X Press the controller.
The compass display provides the following
information:
R The current direction of travel with bearing
(360 degree format) and compass direction
R Longitude and latitude coordinates in
degrees, minutes and seconds
R Height (rounded off) above sea level
R Number of GPS satellites from which a sig-
nal can be received
i Alternatively you can call up this function
using the touchpad (Y page 24).
X To exit the compass display: press the 0038
button. Drive information
X
Call up the navigation menu (Y page 87).
X Turn the controller until Drive
Drive Information Information
is brought to the front. X
Press the controller.
The Starting Drive Information.
Starting Drive Information.
Please Wait... Please Wait... message appears.
You will then see maps with the current vehi-
cle position and the vicinity of the destination in different scales, these are automatically
displayed one after another.
If mbrace is activated for Internet access
(Y page 120), additional information can be
displayed, e.g. weather at the destination.
i Alternatively you can call up this function
using the touchpad (Y page 24).
X To exit Drive Information: press the controller.
X Press the 0038button. Route flight
X Call up the navigation menu (Y page 87).
X Turn the controller until Route Flight Route Flightis
brought to the front.
X Press the controller.
i Alternatively you can call up this function
using the touchpad (Y page 24).
X Select 00D0.
The route will be flown along from a helicopter perspective.
X To stop route flight: select00CF.
X To exit the route flight: press the controller.
X Press the 0038button. Info on navigation
X Call up the navigation menu (Y page 87).
X Turn the controller until Info on Naviga‐
Info on Naviga‐
tion
tion is brought to the front.
X Press the controller.
The Digital Operator's Manual is opened at
the section on navigation.
i Alternatively you can call up this function
using the touchpad (Y page 24).88
Navigation functionsNavigation

Problems with the navigation system
Problem
Possible causes/consequences and
0050
0050Solutions The multimedia system
does not resume route
guidance after the jour-
ney has been interrup-
ted. Route guidance is canceled if you interrupt the journey for more than
two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching the multimedia sys-
tem back on and driving on.
X Continue route guidance manually (Y page 74).Problem
Possible causes/consequences and
0050 0050Solutions The multimedia system
is unable to determine
the vehicle's position. The multimedia system must identify the vehicle’s position again after
it has been transported.
Example:
R After transporting the vehicle by ferry
R After transporting the vehicle by motorail
X Start the vehicle and pull away.
The multimedia system calculates the vehicle's position. Depending
on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the
vehicle's position.
When positioning is complete, route guidance is resumed with nav-
igation announcements and route guidance displays. Problem
Possible causes/consequences and
0050 0050Solutions The
Navigation
Navigation
Unavailable Please
Unavailable Please
refer to the Opera‐ refer to the Opera‐
tor's Manual. tor's Manual. mes-
sage appears. The multimedia system has an integrated hard drive on which the
digital map is stored.
To protect the integrated hard drive against damage, the multimedia
system deactivates it at very high and low temperatures. The naviga-
tion system will then be temporarily unavailable.
X Let the vehicle and the multimedia system heat up or cool down to
a normal temperature.
X To hide the message: switch the multimedia system off and then
on again. Problem
Possible causes/consequences and
0050 0050Solutions A message informs you
that the data medium
containing the digital
map is incompatible with
the vehicle software. The data medium containing the digital map cannot be used for the
update.
X To confirm the message: press the controller.
X Remove the data medium.
X Have the system database checked at an authorized Mercedes-
Benz Center. Problems with the navigation system
89Navigation Z

Problem
Possible causes/consequences and
0050
0050Solutions The map software
update has failed. The data medium is dirty.
X Clean the data medium.
X Restart the update. The data medium is scratched.
X Consult an authorized Mercedes-Benz Center. There is overheating due to excessive temperatures in the vehicle
interior.
X Wait until the vehicle interior has cooled down.
X Restart the update. The multimedia system's integral hard disk has been physically dam-
aged.
X Consult an authorized Mercedes-Benz Center. Problem
Possible causes/consequences and
0050 0050Solutions The multimedia system
asks for an activation
code during the map
update. The digital map is secured with an activation code.
X Consult an authorized Mercedes-Benz Center. 90
Problems with the navigation systemNavigation

Closing the phone book
X To select 0039from the character bar: turn the
controller and press to confirm.
or X Press the 0038button. Address book
Introduction
Always pay attention to traffic conditions.
Familiarize yourself with the address book func-
tions before beginning your journey.
You can use the multimedia system when the
road and traffic conditions permit. You could
otherwise become involved in an accident in
which you or others could be injured.
The address book displays all the contacts from
the various sources (mobile phone, memory
card, USB device, the phone book of the multi-
media system, navigation).
You can use the contacts to make telephone
calls, navigate and to write messages.
If a mobile phone is connected to the multimedia system and automatic calling up is activated
(Y page 108), the mobile phone's contacts are
displayed in the address book. If you disconnect the mobile phone from the multimedia system,
these contacts are no longer displayed in the
address book.
When you import, save, edit or add contacts,
they will be saved in the multimedia system.
These contacts will remain available even when you connect the multimedia system to a differ-
ent mobile phone. You can view these contacts
even without a mobile phone.
i The address book can store a total of 5,000
contacts:
R 2000 entries are reserved for permanently
saved contacts.
R 3000 entries are reserved for contacts that
you can load from the mobile phone.
i Before selling your vehicle, delete the con-
tacts saved in the multimedia system using
the reset function (Y page 43). Calling up the address book
X
To call up the telephone menu: press the
002B button.
X To display the main function bar: slide 5the
controller.
X To select Phone Phone: turn and press the controller.
X To select Address Book
Address Book: turn and press the
controller.
X To browse in the address book: turn the con-
troller.
An address book entry can also include a pic-
ture. This is shown to the left of the address
data. Address book entries with pictures can
only be created by importing vCards (vcf
files). Further information on importing
vCards (Y page 109). The quality of the pic-
ture depends on the picture's resolution. Searching for a contact
Using the character bar X
Call up the address book (Y page 104).
X To switch to the menu bar: slide 6the con-
troller.
X To select Search Search: turn and press the control-
ler.
X To select characters: turn the controller and
press to confirm.
The first contact with the selected first char-
acter is highlighted in the phone book. If there are similar contacts, the next different char-
acter is shown. For example, with contacts
such as Jana JanaandJohn
John, the beginnings of the
names are identical. The next different char-
acter A
Aand O
Oare offered for selection. 104
Address bookTelephone

X
Select the characters of the contact you are
searching for one by one, pressing and con-
firming with the controller each time.
X To complete the search: slide 5the con-
troller repeatedly until the character bar dis-
appears.
or X To select 0054: turn and press the controller.
The contacts in the address book are dis-
played.
X To select a contact: turn and press the con-
troller.
Information about character entry (Y page 30).
Using the touchpad X
Call up the address book (Y page 104).
X To switch to the menu bar: glide down.
X Select Search Search.
X Draw the letter on the touchpad surface.
The first contact with the selected first char-
acter is highlighted in the address book.
Further information on handwriting recogni-
tion on the touchpad (Y page 26).
X Draw additional letters on the touchpad sur-
face one after another.
X To complete the search and return to the
phone book: press the touchpad.
X To select and call the contact: glide up or
down and press. Adding a new contact
You can enter address data directly into the
address book. If you store telephone numbers in the phone book of the multimedia system, these
are also saved in the address book. If you store
a navigation destination, the multimedia system creates an address book entry that includes the
complete navigable address data.
X Call up the address book (Y page 104).
X To switch to the menu bar: slide 6the con-
troller.
X To select New
New: turn and press the controller.
The surname and first name input lines are
displayed.
X Enter characters using the controller
(Y page 30) or the touchpad (Y page 26).X
To save the surname and first name: select
0054.
The details for the contact are displayed.
X To add a desired entry (e.g. Add E-Mail
Add E-Mail
Address Address): turn and press the controller.
Depending on the type of entry, the corre-
sponding input menu appears.
X Enter characters using the controller
(Y page 30) or the touchpad (Y page 26).
X To finish and save an entry: select 0054. Displaying contact details
X
Call up the address book (Y page 104).
X To select a contact: turn and press the con-
troller.
The details for the contact are displayed.
The entries can be categorized as follows:
\ Business details
0088 Home details
i An address book entry can contain the fol-
lowing information:
R name
R first name
R company
R up to five telephone numbers
R two email addresses
R Internet address
R two addresses
R two navigation addresses (transferred from
navigation( Ypage 58))
R geo-coordinates Address book
105Telephone Z

Adding information to a contact
X Call up the address book (Y page 104).
X To select a contact: turn and press the con-
troller.
The details for the contact are displayed.
X To add a desired entry (e.g. Add E-Mail
Add E-Mail
Address
Address): turn and press the controller.
Depending on the type of entry, the corre-
sponding input menu appears.
X Enter characters using the controller
(Y page 30) or the touchpad (Y page 26).
X To finish and save an entry: select 0054.
A maximum of five telephone numbers can be
saved for one contact. Starting route guidance to an address
or geo-coordinates
If an address with a ZIP code is saved, the
address can be used for route guidance. If the
ZIP code cannot be assigned to an exact
address, you can adjust the destination subse-
quently using the controller.
X Call up the address book (Y page 104).
X To select a contact: turn and press the con-
troller.
The details for the contact are displayed.
X To select an address: turn and press the con-
troller.
or
X To select an entry with geo-coordinates: turn
and press the controller.
The navigation menu is displayed.
X To select Start
Start Route RouteGuidance
Guidance: slide 6
and press the controller.
The route to the destination address is calcu- lated and route guidance starts. Making a call
X Call up the address book (Y page 104).
X To select a contact: turn and press the con-
troller.
The details for the contact are displayed.
X To select a telephone number: turn and press
the controller.
The number is dialed. Further information
about the functions during a call (Y page 98). Sending text messages
X Call up the address book (Y page 104).
X To select a contact: turn and press the con-
troller.
The details for the contact are displayed.
X To highlight the telephone number: turn the
controller.
X To select G: slide 9the controller.
X To select Send Text Message
Send Text Message: turn and
press the controller.
The entry fields for a text message are dis-
played (Y page 116).
Observe the requirements for the message func-
tion (Y page 113). Sending an e-mail
X Call up the address book (Y page 104).
X Select an entry: turn and press the controller.
The details for the contact are displayed.
X To select an e-mail address: turn and press
the controller.
The entry fields for an e-mail are displayed
(Y page 117).
Observe the requirements for the message func-
tion (Y page 113). Displaying sub-entry information
X Call up the address book (Y page 104).
X Select an entry: turn and press the controller.
The details for the contact are displayed.
X To highlight the desired entry: turn the con-
troller.
X To select G: slide 9the controller.
X To select Details
Details: turn and press the con-
troller.
The display is shown in full. 106
Address bookTelephone

Received vCards are identified by the
00BA
symbol in the address book.
i If you switch to another main function, e.g.
navigation, while receiving vCards, the recep-
tion of vCards will be terminated. Deleting imported contacts
X To change to the menu bar when in the
address book or the telephone menu: slide
6 the controller.
X To select Options Options: turn and press the con-
troller.
X To select Delete Contacts
Delete Contacts: turn and press
the controller.
X Select one of the following options:
R Internal Contacts
Internal Contacts
R Imported from Storage Device
Imported from Storage Device
R Imported from Bluetooth Devices
Imported from Bluetooth Devices
R Downloaded from Phone
Downloaded from Phone
Turn and press the controller.
X To select Yes
Yes: turn and press the controller.
The contacts are deleted. Closing the address book
X Press the 002Bbutton one or more times. Call lists
Introduction
If your mobile phone supports the PBAP Blue-
tooth ®
profile, the call lists from the mobile
phone are displayed in the multimedia system.
When connecting the mobile phone, you may
have to confirm the connection for the PBAP
Bluetooth ®
profile.
If your mobile phone does not support the PBAP Bluetooth ®
profile, the multimedia system gen-
erates its own call lists. These are not the same
as the call lists in your mobile phone.
The call lists option is not available unless a
mobile phone is connected to the multimedia
system.
If the contact for an incoming call is not saved in the address book, you can use the call list to
save the telephone number. You can save this telephone number as a new contact in the
address book or add it to an existing contact
(Y
page 111).
i If you connect a different mobile phone to
the multimedia system, the call lists from the
new mobile phone are displayed. Opening the call list and selecting an
entry
Example: list of selected phone numbers
0043
Date and time (if available)
0044 Telephone number of the highlighted entry
and symbols (if assigned)
X To call up the telephone menu: press the
002B button.
X To switch to the menu bar: slide 6the con-
troller.
X To select Call Lists Call Lists: turn and press the
controller.
X To select Calls
CallsReceived
Received orCalls
Calls Dialed
Dialed :
turn and press the controller.
The relevant list is displayed.
X To select an entry and make a call: turn and
press the controller.
Closing the call list X To select 0039to the left of the list: slide 8
the controller and press to confirm.
or
X Press the 0038button.
The list is closed. Displaying details from a list entry
Abbreviated list entries can also be shown in full. 110
Call listsTelephone