2017 MERCEDES-BENZ C-Class COUPE maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For yourown safety and a
longer vehiclel ife,follow the instructions and
warning notices in this manual. Ignoring them
coul dresult in damage to the vehicleorp ersonal
injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehiclem ay vary depending on:
RModel
ROrder
RCountry specification
RAvailability
Mercedes-Benz therefore reservest he right to
introduce changes in the following areas:
RDesign
REquipment
RTechnica lfeatures
The equipment in you rvehicl emay therefore
differf rom that shownint he descriptions and
illustrations.
The following are integralc omponents of the
vehicle:
RDigita lOperator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicleata ll
times. If you sell the vehicle, alway spassa ll
documents on to the new owner.
Your Operator's Manual:
Digital form inside the vehicle
The Digita lOperator's Manual provides
comprehensive and specifically adapted
information on you rvehicle's equipment
and multimedi asystem. It contains infor-
mative animations, individua llanguage
settings and an intuitive search function.
Booklet inside the vehicle
In addition to this manua land the afore-
mentioned digital media, you als ohave the
option to obtai nacomprehensive printed
versio nofthe Supplement for you rmulti-
medias ystem from you rauthorized
Mercedes-Benz Center.
Digital form via the Internet
The Operator's Manual on the Internet pro-
vide seasy access to all information
regarding you rvehicl eand multimedias ys-
tem. It als oprovides helpful animations,
interesting background information and a
wid earrayofs earch options.
Digital form as an App
Using the Mercedes-Benz Guide sApp, you
can view all the information on you rvehicle
and multimedi asystem via mobile Internet
or download it independently of network
access. Availabl efor smartphones or tab-
lets.
Please note that the Mercedes-Benz Guide sApp
may not yet be available in you rcountry.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada ,Inc.
AD aimler Company
2055848605
É2055848605#ËÍ

Index....................................................... 3
Digital Operator's Manual..................23
Introduction ......................................... 25
Atag lance ........................................... 33
Safety................................................... 41
Opening and closing...........................74
Seats,steering wheel and mirrors ....96
Lights and windshield wipers ..........110
Climatecontrol ................................. 120
Driving and parking..........................130
On-boardcomputer and displays ....200
Multimedia system ...........................258
Stowage and features ......................268
Maintenance and care ......................287
Breakdown assistance .....................299
Wheels and tires ............................... 316
Technicaldata................................... 342
2Contents

Beltsee Sea tbelts
Blind SpotA ssist
Activating/deactivating (on-
board computer) ............................ 213
Displa ymessage ............................ 237
Notes/functio n.............................. 191
see Active Blind Spot Assist
Bluetooth
®
Connecting another mobile
phone ............................................ 266
Searching for amobilephone ........ 265
see also Digital Operator's Man-
ua l.................................................. 258
Telephony ...................................... 265
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Displa ymessage ............................ 225
Note s............................................. 347
Brake forc edistribution
see EBD (electroni cbrake force
distribution)
Brakes
ABS .................................................. 62
Adaptive Brake Assist ...................... 66
BAS .................................................. 62
BAS PLU SwithC ross-Traffic
Assist ............................................... 62
Brake fluid (notes) ......................... 347
Displa ymessage ............................ 220
EBD .................................................. 70
High-performance brake system .... 159
Hil lstart assis t............................... 135
HOLD function ............................... 169
Important safety notes .................. 157
Maintenance .................................. 158
Parking brake ................................ 153
Riding tip s...................................... 157
Warning lamp ................................. 248
Breakdown
Where will Ifind...? ........................ 299
see Fla ttire
see Towing away
Brightness control( instrument
cluste rlighting) ................................... 33
Button sonthe steering wheel ......... 201
C
California
Important notice for retail cus-
tomers and lessees .......................... 26
Calling up amalfunction
see Displa ymessages
Calling up the climate controlb ar
Multimedia system ........................ 262
Calling up the climate control
menu
Multimedia system ........................ 262
Car
see Vehicle
Care
360° camera ................................. 296
Carw ash. ....................................... 292
Carpets .......................................... 298
Displa y........................................... 297
Exhaus tpipe. ................................. 296
Exterior lights ................................ 295
Gear or selector lever .................... 297
Genera lnotes ................................ 292
Interior ........................................... 297
Matte finish ................................... 294
Paint .............................................. 294
Plastic trim .................................... 297
Power washer. ............................... 293
Rear vie wcamera .......................... 296
Roof lining ...................................... 298
Seatb elt. ....................................... 298
Seatc over..................................... 297
Sensors ......................................... 296
Steering wheel. .............................. 297
Tri mp ieces. ................................... 297
Washing by hand ........................... 293
Wheels. .......................................... 295
Window s........................................ 295
Wipe rblade s.................................. 295
Woode ntrim .................................. 297
Carg otie dow nrings ......................... 272
CD
see also Digital Operator's Man-
ual.................................................. 258
CD player (on-board computer) ........ 209
Centerc onsole
Lower section ............................ 37, 38
Upper section .................................. 36
Index5

Type identificationplate
see Vehicl eide ntificatio nplate
U
Unlocking
Emergency unlocking ....................... 82
From insid ethe vehicl e(central
unlocking button) ............................. 81
US Bd evices
Connecting to the Media Inter-
face ...............................................2 67
V
Vanity mirror (in the sun visor)........275
Vehicle
Correct use ...................................... 29
Data acquisition ............................... 30
Display message ............................ 243
Equipment ....................................... 26
Individua lsettings .......................... 211
Limited Warranty .............................3 0
Loading .......................................... 326
Locking (in an emergency) ............... 82
Locking (SmartKey) .......................... 74
Lowering ........................................ 340
Maintenance .................................... 27
Operating safety .............................. 28
Parking .......................................... 152
Parking for along period. ............... 155
Pulling awa y................................... 134
Raising ........................................... 337
Reporting problems ......................... 29
Securing from rolling away ............ 336
Towing away .................................. 310
Transporting .................................. 312
Unlocking (i nanemergency) ........... 82
Unlocking (SmartKey )...................... 74
Vehicl edata. .................................. 349
Vehicl edata
Roof load (maximum) ..................... 349
Trunk load (maximum) ................... 349
Vehicl edimensions ........................... 349
Vehicl eemergencyl ocking ................ 82
Vehicl eidentificatio nnumber
see VIN
Vehicl eidentificatio nplate .............. 343 Vehicl
elevel
AIRMATIC. ..................................... 172
Displa ymessage ............................ 236
Vehicl etoolkit.................................. 300
Video
Operating the DVD ......................... 209
see also Digital Operator's Man-
ual.................................................. 258
VIN
Seat. .............................................. 344
Type plate ...................................... 343
Voice ControlS ystem
see Separate operating instructionsW
Warning and indicator lamps ABS ................................................ 249
Brakes ........................................... 248
Check Engine ................................. 252
Coolant .......................................... 253
Distance warning ........................... 255
ESP
®.............................................. 249
ESP®OFF ....................................... 251
Fue ltank ........................................ 252
Genera lnotes ................................ 246
Overview .......................................... 34
Parking brake ................................ 252
PASSENGER AIR BAG ...................... 42
Reserve fue l................................... 252
Restraint system ............................ 252
Seatb elt. ....................................... 247
SPOR Thandling mod e................... 251
Steering ......................................... 257
Tire pressure monitor .................... 256
Warranty .............................................. 26
Washer fluid
Displa ymessage ............................ 245
Wheel and tire combinations
Tires ............................................... 340
Wheel bolt tightenin gtorque ........... 340
Wheel chock ...................................... 336
Wheels
Changing awheel .......................... 335
Checking ........................................ 317
Cleaning ......................................... 295
Important safety notes .................. 316
Information on driving .................... 316
Index21

Do not installaccessories such as audi osys-
tems in these areas. Do not carry ou trepairs
or welding .You could impai rthe operating
efficiency of the restraint systems.
Hav eaftermarket accessories installe data
qualified specialis tworkshop.
Yo uc ould jeopardize the operating safety of
your vehicl eifyouusep arts, tire sand wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g .the brake system .Use onl ygenu-
ine Mercedes-Benz parts or parts of equa lqual-
ity .O nlyu setires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts ar esubject to
strict quality control. Ever yparth as been spe-
cificall ydeveloped ,manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Onlyg enuine Mercedes-Benz parts should
therefore be used.
Mor ethan3 00,000 different genuine
Mercedes-Benz parts ar eavailable for
Mercedes-Benz models.
All authorize dMercedes-Benz Centers maintain
as uppl yofg enuine Mercedes-Benz parts for
necessary servic eand repai rwork. In addition,
strategicall yloc ate dpar
ts d
eliver ycenters pro-
vid eq uick and reliabl eparts service.
Alway sspecify the vehicl eide ntification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 343).
Operator' sManual
Vehicle equipment
i
Thi sO perator' sManualdes cribe sallmodels
and al lstandard and optional equipment of
your vehicl eavailable at the time of going to
print. Country-specific differences ar epossi-
ble. Bea rinmindt haty ourv ehicl emaynot
featur eallfunctions describe dhere. Thi salso
applie stosafety-relevant system sand func-
tions. The equipment in your vehicl emay
therefore differf romthatshown in the
descriptions and illustrations.
The original purchase agreement lists al lsys-
tems installe dinyourv ehicle. Shoul
dyou have any questions concerning
equipment and operation, please consul tan
authorize dMercedes-Benz Center.
The Operator' sManualand Maintenance Book-
le ta re important documents and shoul dbekept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicl eapplies in
accordance with the warranty term sand condi-
tions in the Service and Warranty Information
booklet.
Your authorize dMercedes-Benz Center will
replace and repai rallfactory-installe dparts in
accordance with the following warranty terms
and conditions:
RNew Vehicl eLimite dW arranty
REmission System Warranty
REmission Performance Warranty
RCalifornia ,Connecticut, Maine ,Massachu-
setts ,New York, Pennsylvania ,Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories ar ecovered
by the Mercedes-Benz Parts and Accessories
warranties. These ar eavailable at any author-
ize dM ercedes-Benz Center.
iShoul dyou lose your Service and Warranty
Informatio nbooklet, have an authorized
Mercedes-Benz Center arrange for areplace-
ment. The new Service and Warranty Infor-
matio nbooklet will be posted to you.
Informatio nfor customers in Califor-
nia
Under California la wyoumaybee ntitledtoa
replacement of your vehicl eorarefund of the
purchase price or leas eprice, if after areason-
able numbe rofrepairattempts Mercedes-Benz
USA, LLC and/or its authorize drepai rors ervice
facilities fail to fix one or mor esubst antial
defects or malfunctions in the vehicl ethata re
covered by its expres swarranty.
26Service and vehicle operation
Introduction

During the periodof18monthsfromo riginal
deliver yofthe vehicl eorthe accumulation of
18,000 miles (approximatel y29,000 km) on the
odometer of the vehicle, whicheve roccurs first,
ar easonabl enumbe rofrepairattempts is pre-
sumed for aretail buye rorlesseeifo ne or more
of the following occurs:
(1) the same substantial defect or malfunction results in acondition thati slikel ytoc ause
death or serious bodily injury if the vehicl eis
driven, thatd efect or malfunctio nhasbeen
subject to repai rtwo or mor etimes, and you
have directl ynotifie dMercedes-Benz USA,
LLC in writing of the nee dfor its repair.
(2) the same substantial defect or malfunction ofalesss erious nature thanc ategory (1)
hasb eens ubject to repai rfou rorm ore
time sand yo uhaved irectl ynotified
Mercedes-Benz in writing of the nee dfor its
repair.
(3) the vehicl eisoutof servic ebyreason of
repai rofthe same or different substantial
defects or malfunctions for acumulative
totalofm oret han30c alendar days.
Please sen dyourw ritte nn otice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale ,NJ07645-0350
Maintenance
The Service and Warranty Bookle tdescribe sall
the necessary maintenance work which should
be done at regular intervals.
Alway shavet he Service and Warranty Booklet
with yo uwheny ou bring the vehicl etoan
authorize dMercedes-Benz Center. The service
advisor will record every servic efor yo uint he
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gra mo ffers technica lhelpint he event of a
breakdown. Call stothe toll-free Roadside Assis-
tance Hotline ar eanswered by ou ragents 24
hours aday,3 65 days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-010 0(Canada) For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadsid
eAssistance"
sectio ninthe Service and Warranty booklet
(Canada). Yo uwillf ind both in your vehicl elit-
eratur eportfolio.
Chang eofaddress or chang eofown-
ership
In the event of achange of address, please send
us the "Notification of Addres sChange" in the
Service and Guarante ebooklet or simpl ycallthe
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372) or
Customer Service Center (Canada )at
1-800-387-0100 .Thisw illa ssis tusinc ontact-
ing yo uinat imely manne rshoul dthe nee darise.
If yo uselly ou rM ercedes, please leave the entire
literature in the vehicl esothatiti savailable to
the next owner.
If yo uhavep urchased ausedc ar,p leas esend us
the "Notificatio nofUsedCarPurchase" in the
Service and Guarantee bookle torsimplyc allthe
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada )at1 -800-387-0100.
Vehicl eoperatio noutside the USA
and Canada
If yo uplantoo perate your vehicl einforeign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleade dfuelfor vehicles with acatalytic
converter may not be available .Leade dfuel
may cause damag etothe catalytic converter.
Rthe fue lmay have aconsiderably lowe roctane
rating. Unsuitabl efue lcan cause engine dam-
age.
Some Mercedes-Benz model sare available for
delivery in Europe throug hourEuropean Deliv-
ery Program. For details ,consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
Servic eand vehicle operation27
Introduction
Z

One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada,Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is arisk of an accident.
Alwaysh ave the prescribed service/mainte-
nance work as well as any required repairs
carried out at aqualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammablem aterials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic component sortheir software. You
should have all work to electrical and elec-
tronic equipment carried out at aqualified
specialist workshop.
!There is arisk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on ahigh
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or ahole in the road
Raheavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged,c om-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at aqualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult aqualified spe-
cialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interferencer eceived, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
28Operating safety
Introduction

must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended forthe connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicles ystems. Asaresult,
the operating safety of the vehiclec ould be
affected. There is arisk of an accident.
Do not connect any equipment to adiagnos-
tics connection in the vehicle.
GWARNING
Objects in the driver'sf ootwellcan restrict the
pedalt ravel or obstruct adepressed pedal.
The operating and road safety of the vehiclei s
jeopardized. There is arisk of an accident.
Make sure that all objects in the vehiclea re
stowed correctly, and that they cannot enter
the driver' sfootwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipment
on the diagnostics connection is used ,the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can leadtoe missions monitoring infor-
mation being reset, for example. This may lead
to the vehiclef ailing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is aquali-
fied specialist workshop .Ithas the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your vehicle. This is especiall
ythe case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correc tuse
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following informatio nwhen driving
you rvehicle:
Rthe safety notes in this manual
Rthe vehiclet echnical data
Rtraffic rulesand regulations
Rlaw sand safety standard spertaining to motor
vehicles
Problems with your vehicle
If you should experience aproblem with your
vehicle, particularl yone that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolvedtoy ours at-
isfaction, please discuss the problem again with
aM ercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One MercedesD rive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada ,Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety29
Introduction
Z