2017 MERCEDES-BENZ C-Class COUPE automatic transmission

Display messagesPossible causes/consequences andMSolutions
T!
÷
Inoperative SeeOperator'sManual
EBD( electronic brak eforce distribution), AB Sand ES P®are malfunc -
tioning .
Other drivin gsystems and drivin gsafet ysystems may also be faulty.
In addition ,the ÷ and! warning lamp sligh tupint heinstru-
men tcluste rand aw arning tone sounds.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above. The fron tand rear wheels could therefor eloc k
if you brak ehard, for example.
The steerabilit yand braking characteristics may be severely affected.
The braking distanc einanemergenc ybraking situation can increase.
If ES P
®is no toperational, ES P®is unable to stabiliz ethe vehicle.
There is an increased ris kofskiddin gand an accident.
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
F(USA
only)
!(C anada
only)
Tur nOnt he Igni‐
tiontoReleas etheParkingBrake
The red F(USAonly) or ! (Canada only) indicator lamp lights
up.
You attempte dtorelease th eelectric parking brak ewhile th eignition
was switched off .
XSwitchont heignition .
F(USA
only)
!(C anada
only)
Please
Releas ePark‐ing Brake
The red F(USAonly) or ! (Canada only) indicator lamp flashes
and awarning tone sounds. Aconditi on for automatic release of th e
electric parking brak eisnotfulfilled (
Ypage 153).
You are drivin gwitht he electric parking brak eapplied.
XReleas ethe electric parking brak emanually.
The red F(USAonly) or ! (Canada only) indicator lamp flashes
and awarning tone sounds.
You are usin gthe electric parking brak efor emergenc ybraking
(
Ypage 153).
F(USA
only)
!(C anada
only)
Parkin gBrake See
Operator' sManual
The yellow !warning lamp lights up.
The electric parking brak eismalfunctioning .
To apply :
XSwitchthe ignition off .
XPress theelectric parking brak ehandle for at least te nseconds.
XShift th etransmission to position P.
XConsultaqualified specialist workshop .
222Display messages
On-boardcomputer andd isplays

Display messagesPossible causes/consequences andMSolutions
The yellow!warning lamp and th ered F (USAonly) or !
(Canada only) indicator lamp ligh tup.
The electric parking brak eismalfunctioning .
To release:
XSwitc hoff th eignition and tur nitbacko n.
XReleas ethe electric parking brak emanually.
or
XReleas ethe electric parking brak eautomatically (Ypage 153).
If th eelectric parking brak estill canno tbereleased:
XDo no tdrive on .
XConsult aqualified specialist workshop .
The redF(USAonly) or ! (Canada only) indicator lamp flashes
and th eyellow !warning lamp lights up.
The electric parking brak eismalfunctioning .
To release:
XSwitc hoff th eignition and tur nitbacko n.
XReleas ethe electric parking brak emanually.
To apply :
XSwitchoff th eignition and tur nitbacko n.
XApply th eelectric parking brak emanually.
If th ered F (USAonly) or ! (Canada only) indicator lamp con-
tinue stof lash:
XDo no tdrive on .
XSecurethe vehicl eagainst rollin gaway (Ypage 336).
XShift th etransmission to position P.
XTurn thefront wheels toward sthe curb.
XConsult aqualified specialist workshop .
Display messages223
On-boardc omputer andd isplays
Z

Display messagesPossible causes/consequences andMSolutions
The yellow!warning lamp lights up. The red F(USAonly)
or ! (Canada only) indicator lamp flashes for about te nseconds
after th eelectric parking brak ehas been applie dorreleased. It then
goe sout or remain slit.
The electric parking brak eismalfunctioning .
XSwitchoff th eignition and tur nitbacko n.
XApply th eelectric parking brake.
If it is no tpossibl etoengage th eelectric parking brake:
XShift th etransmission to position P.
XVisitaqualified specialist workshop .
If it is no tpossibl etorelease th eelectric parking brak emanually:
XReleas ethe electric parking brak eautomatically (Ypage 153).
If th eelectric parking brak estill canno tbereleased:
XConsult aqualified specialist workshop .
The yellow!warning lamp lights up. If you manually apply or
release th eelectric parking brake, th ered F (USAonly) or !
(Canada only) indicator lamp flashes .
The electric parking brak eismalfunctioning .Itisnotpossibl etoapply
th ee lectric parking brak emanually.
XShift th eselector lever to P,astheelectric parking brak eisnot
applie dautomatically.
XVisit aqualified specialist workshop .
If it is no tpossibl etorelease th eelectric parking brak emanually:
XReleas ethe electric parking brak eautomatically (Ypage 153).
F(USA
only)
!(C anada
only)
Parkin gBrake Inop‐
erativ e
The yellow !warning lamp lights up. The red F(USAonly)
or ! (Canada only) indicator lamp flashes for about te nseconds
after th eelectric parking brak ehas been applie dorreleased. It then
goe sout or remain slit.
The electric parking brak eismalfunctioning ,e.g.b ecause of over-
voltag eorundervoltage.
XRemove th ecaus efor th eovervoltage or undervoltage, e.g. by
charging th ebattery or restarting th eengine.
XEngage or release th eelectric parking brake.
If it remain simpossible to apply or release th eelectric parking brake:
XSwitc hoff th eignition and tur nitbacko n.
XEngage or release th eelectric parking brake.
If th eelectric parking brak estill canno tbereleased:
XConsult aqualified specialist workshop .
If th eelectric parking brak estill canno tbeapplied:
XVisitaqualified specialist workshop .
224Display messages
On-boardcomputer andd isplays

Display messagesPossible causes/consequences andMSolutions
TirePressure Moni‐tor Inoperative NoWheel Sensor s
The wheels mounte ddonothav eas uitable tire pressur esensor .The
tire pressur emonitor is deactivated.
XMoun twheels wit hsuitable tire pressur esensors.
The tire pressur emonitor is activated automatically after drivin gfor
af ew minutes.
Tir ePress.Monito rInoperativeThe tire pressur emonitor is faulty.
XVisit aqualified specialist workshop .
Vehicle
Display messagesPossible causes/consequences and MSolutions
Shiftto'P'or'N'to Start EngineYou haveattempte dtostart th eenginew itht he transmission in posi-
tion Ror D.
XShift th etransmission to position Por N.
Apply Brake toShift fro m'P'You hav eattempte dtomovet he transmission selector lever to posi-
tion D,Ror Nwithout depressing th ebrak epedal .
XDepress th ebrak epedal .
ToDeselect PorN,DepressBrake andStart Engine
Withthe engin eswitched off ,you hav eattempte dtoshift th etrans -
mission out of position Por Nint oa nother transmission position .
XDepress thebrak epedal .
XStart th eengine.
TransmissionNotinPR iskofV ehicleRollin gAway
The driver's door is open or no tfully closed and th etransmission is in
position R,N or D.
Aw arning tone also sounds.
GWARNIN G
The vehicl emay rol laway.
There is ariskofana ccident.
XShift thetransmission to position P.
XSecurethe vehicl eagainst rollin gaway (Ypage 152).
XClosethe driver's door completely.
Onl yShift to 'P'whenVehicl eisSta‐tionar y
The vehicl eismoving.
XPull ove rand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position P.
Display messages243
On-boardc omputer andd isplays
Z

Display messagesPossible causes/consequences andMSolutions
ServiceRequiredDoNot Shift GearsVisit Dealer
You canno tchang et he transmission position due to amalfunction .
Aw arning tone also sounds.
If transmission position Dis selected:
XDrive to aqualified specialist workshop without shifting th etrans -
mission from position D.
If transmission position R,N or Pis selected:
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XNotify aqualified specialist workshop or breakdown service.
ReversingNotPossi‐bleServic eRequiredYou canno tshift int othe transmission position Rdue to amalfunction .
The transmission position sP,N or Dcontinu etobea vailable.
Aw arning tone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐function StopAmalfunction has occurred in th emechanical transmission compo -
nents.
Aw arning tone also sounds. The gearbox automatically shift stoposi-
tion N.
XPull ove rand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position P.
XSecurethe vehicl eagainst rollin gaway (Ypage 152).
XNotify aqualified specialist workshop or breakdown service.
NThe trunk lid is open .
XClosethe trunk lid.
MThe hoo disopen.Aw arning tone also sounds.
GWARNIN G
The open hoo dmay bloc kyour vie wwhen th evehicl eisinm otion.
There is ariskofana ccident.
XPull overand stop th evehicl esafely as soo naspossible, payin g
attention to roa dand traffic conditions.
XSecur ethe vehicl eagainst rollin gaway (Ypage 152).
XClosethe hood.
CAt least on edoor is open .Awarning tone also sounds.
XCloseall th edoors.
_
Loc kSeatB ackrestFront Lef torFrontRightSea tBackrestNot Locked
The driver's or fron tpassenger's seat backrest is no tengaged. A
warning tone also sounds.
XPush th ebackrest bac kuntil it engages.
244Display messages
On-boardc omputer andd isplays

Warning/
indicator
lampNSignal type
Possiblec auses/consequences and M
Solutions
!NThe yellow ABS warning lamp is lit while the engine is running.
ABS (anti-lock braking system) is malfunctioning.
If there is an additiona lwarning tone, the EBD (electronic brake force distribution)
is malfunctioning.
Other driving systems and driving safety systems may als obefaulty.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels coul dtherefore lock if you brake hard ,for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP
®is not operational ,ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additiona ldisplay messages in the multifunction display.
XDrive on carefully.
XVisi taq ualified specialist worksho pimmediately.
If the ABS control unit is faulty, there is als oapossibility that other systems ,such
as the navigation system or the automatic transmission, wil lnot be available.
$J
÷!N $ (USA only), J(Canada only): the red brake warning lamp and the yellow
ESP®and ABS warning lamp sare lit while the engine is running.
ABS and ESP®are malfunctioning.
Other driving systems and driving safety systems may als obefaulty.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels coul dtherefore lock if you brake hard ,for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP
®is not operational ,ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additiona ldisplay messages in the multifunction display.
XDrive on carefully.
XVisi taq ualified specialist worksho pimmediately.
Warning and indicator lamps in the instrument cluster249
On-board computer and displays
Z

when theengine is switche doff or at very
low speeds.O therwise, when in transmis-
sion position Dor Rthea utomatic trans-
mission will automatically switch to park
position Pand blockt hewheels.
ROperatin gwith th eStart/Stop button:
Do not open th edriver's door when the
engine is switche doff or at veryl ow
speeds.O therwise, when in transmission
position Dor Rth ea utomatic transmission
will automatically switch to park position P
and blockt hewheels.
Observe th efollowing to makes ure that the
automatic transmission stays in position Nneu-
tral:
Operatin gwith th eSmartKey and th eStart/
Stop button:
XMake sure that th eignitio nisswitche don.
XMake sure that th evehicle is stationary.
XDepress and hold th ebrakep edal.
Operatin gwith th eStart/Stop button only:
XEngage park position P.
XRelease thebrakep edal.
XRemoveS tart/Stop button fromi gnitionlock
(Ypage 131).
XInsert th eSmartKey int othe ignitio nlock.
XSwitch on th eignition.
XDepress and hold th ebrakep edal.
Operatin gwith th eSmartKey and th eStart/
Stop button:
XShif tton eutral N.
XRelease th ebrakep edal.
XRelease th eelectric parking brake, if neces-
sary.
XSwitch off th eignitio nand leave th eSma rtKey
in th eignitio nlock.
You can wash th evehicle in an automatic car
wash fromt heverys tart.
If th evehicle is veryd irty, pre-wash it bef

ore
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
fromt hewindshield and th ewiper blades. This
will prevent smearsa nd reducewiping noises
caused by residue on th ewindshield.
Washing by hand
In some countries, washingbyh and is only
allowed at specially equipped washingb ays.
Observe th elegal requirements in each country.
XDo not use hot water and do not wash the
vehicle in directs unlight.
XUseasofts ponge to clean.
XUse amild cleaning agent, such as acar
shampoo approved by Mercedes-Benz.
XThoroughly hose down th evehicle with agen-
tle jet of water.
XDo not pointt hewater jet directly towards the
air inlet.
XUse plenty of water and rinse out th esponge
frequently.
XRinse th evehicle with clean water and dry
thoroughly with achamois.
XDo not let th ecleaning agentd ry on thepaint-
work.
Carefull yremove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet fromac ircular jet nozzle (dirt
blasters) can cause invisible exterior damage
to th etires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. Thereisar isk of an accident.
Do not use power washersw ith circular jet
nozzles to clean th evehicle. Have damaged
tires or chassis component sreplaced imme-
diately.
!Always maintain adistanc eofatl east
11.8 in (30 cm) between th evehicle and the
power washer nozzle. Information about the
correctd istanceisavailable fromt heequip-
mentm anufacturer.
Move th epower washer nozzle aroundw hen
cleaning your vehicle.
Do not aim directly at any of th efollowing:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
Rbattery
Rconnectors
Care293
Maintenance and care
Z

!Do not use the towing eye for recovery. This
could damage the vehicle. If in doubt, have
the vehicle recovered using acrane.
!When towing, pull aways lowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P,which
could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed amaximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on atransporter or trailer.
The automatic transmission must be in position N when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
N,h ave the vehicle transported on atransporter
or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in the
ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the vehicle is towed (
Ypage 81). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installingt he towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front,u nder covers:.
XRemove the towing eye from the vehicle tool
kit (Ypage 300).
XPress the mark on cover :inwards and
remove.
XScrew in the towing eye clockwise as far as it will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
XPut the towing eye back into the vehicle tool
kit.
Towing the vehiclew ith the rear axle
raised
Only vehicles without 4MATIC can be towed
with the rear axle raised.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loadedu p
and transported.
Towing and tow-starting311
Breakdown assistance
Z