2017 MERCEDES-BENZ C-Class COUPE automatic transmission

Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
XShift to recommended gear;according to
gearshift recommendation :when shown in
the multifunction display of the instrument
cluster.
Upshifting (Mercedes-AMG vehicles)
!The automatic transmission does not shift
up automatically even when the engine limit-
ing speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine
from overrevving. Always make sure that the
engine speed does not reach the red area of
the tachometer. There is otherwise arisk of
engine damage.
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display.
XWhen message :appears in the multifunc-
tion display,p ull on the right-hands teering
wheel paddle shifter.
Kickdown
XFor maximum acceleration, depress the
accelerator pedal beyond the pressure point. The automatic transmission shifts to alower
gear depending on the engine speed.
XShift back up once the desired speed is
reached. During kickdown, you cannot shift gears using
the steering wheel paddle shifters.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
ventst
he engine from overrevving.
Mercedes-AMG vehicles: kickdown is only
possible in the temporary setting.
148Automatic transmission
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked ataqualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift into secondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at aqualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performancet ests may only be carried out
on a2 -axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact aqualified specialist workshop for a
performancet est.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on abrake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is arisk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is arisk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
Refueling149
Driving and parking
Z

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status0.This is the same as the
SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult aqualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 74).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 76).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult aqualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is arisk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is arisk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away.O therwise, the vehicle or its driv-
etrain could be damaged.
152Parking
Driving and parking

To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in positionPand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with awheel chock or similar, for
example, on uphill or downhill gradients.
Ral aden vehicle must also be secured at the
rear axle with awheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away.T here isarisk of an
accident.
After switching off the engine, alwayss witch
to parking position P.Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 131).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to SmartKey position 1.When the
driver's door is open, this corresponds to
SmartKey position 0:"SmartKey removed".
If you switch the engine off with the transmis-
sion in position Ror D,t he automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to
Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N,e .g. when having the vehicle
cleaned in an automatic car wash with atowing
system:
XVehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/sto pautomatic engine switch-off
function.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is arisk of
an accident and injury.
When leaving the vehicle, alwayst ake the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
Parking153
Driving and parking
Z

The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there isamalfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is amalfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs afunction
test at regular intervals while the engine is
switched off. The sounds that can be heard while
this is occurringa re normal.
Applying or releasing manually
XTo apply:push handle :.
When the electric parking brake is applied,
the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed.
XTo release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
goes out.
The electric parking brake can only be released:
Rwhen the SmartKey is in position 1or 2in the
ignition lock (Ypage 131) or
Rif the ignition was switched on using the
Start/Stop button
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position P
and:
Rthe engine is switched off or
Rthe driver is not wearing aseat belt and the
driver's door is opened
To prevent the electric parking brake from being automatically applied, pull handle :.
The electric parking brake is also engaged auto-
matically if:
RDISTRONIC PLUS brings the vehicle to a
standstill or
Rthe HOLD function is keeping the vehicle sta- tionary
RActive Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing aseat belt and the
driver's door is opened
Rthere is asystem malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for alengthy period
The red F(USA only) or !(Canada only)
indicator lamp in the instrument cluster goes
out.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/sto pfunction.
Releasing automatically
Your vehicle's electric parking brake is auto-
matically released if all of the following condi-
tions are met:
Rthe seat belt has been fastened.
Rthe engine is running.
Ryou accelerate and the transmission is in
position Dor R.
or
you shift the transmission position from Pto
position Dor R.Y ou will need to accelerate
more on steeper gradients.
If the transmission is in position R,the trunk lid
must be closed.
154Parking
Driving and parking

If yourseat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed.
Ryou have shifted out of transmission position
P or you have previously driven faster than
2m ph (3 km/h).
Ensure that you do not depresst he accelerator
pedalu nintentionally .Otherwise the parking
brake wil lbereleased and the vehicle wil lstart
to move.
Emergency braking
The vehicle can also be braked during an emer- gency by using the electric parking brake.
XWhiled riving, push handle :of the electric
parking brake (Ypage 154).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer electric parking brake
handle :is depressed, the greater the brak-
ing force.
During braking:
Raw arning tone sounds
Rthe Please Release Parking Brakemes-
sage appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
flashes
When the vehicle has been braked to astand-
still, the electric parking brake is engaged.
Parking the vehicle for alongp eriod
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
resultoflack of use.
XVisit aqualifieds pecialist workshop and seek
advice.
iYou can obtain information abou ttrickle
chargers from aqualifieds pecialist work-
shop.
Drivin gtips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition whil edriving,
safety-relevant functions are only available
with limitations, or not at all .This could affect,
for example ,the powers teering and the brake
boosting effect. You wil lrequire considerably
more effort to steer and brake. There is arisk
of an accident.
Do not switch off the ignition whil edriving.
GWARNING
If you operate mobilec ommunication equip-
ment whiled riving, you willbed istracted from
traffic conditions. You could also lose control
of the vehicle.T here isarisk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legalr equirements for the country
in which you are driving. Some jurisdictions pro-
hibitt he driver from using amobilep hone while
driving avehicle.
If you make acall whiled riving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pul lover to asafe location and stop
before operating the telephone.
Bear in mind that at aspeed of only 30 mph
(approximatel y50km/h), the vehicle covers a
distance of 44 ft (approximatel y14m)p er sec-
ond.
Drive sensibly –save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof racksw hen they are not needed.
XWarm up the engineatlow engin espeeds.
XAvoid frequenta cceleration or braking.
XHave all maintenanc ework carried out as
indicated by the servicei ntervals in the Main-
Driving tips155
Driving and parking
Z

Winter driving
GWARNING
If you shift downonaslipperyr oad surface in
an attempt to increas ethe engine' sbraking
effect, the drive wheels coul dlose their grip.
There is an increased dange rofskidding and
accidents.
Do not shift downf or additionalengine brak-
ing on aslipperyr oad surface.
GDANGER
If the exhaust pip eisblocked or adequate
ventilation is not possible ,poisonousg ases
such as carbo nmonoxide (CO )may enter the
vehicle. This is the case, e.g. if the vehicle
becomest rappedinsnow. There is arisk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pip eand area
around the vehicl eare clearofs now. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicl ethat is not
facing into the wind.
Have you rvehicl ewinter-proofed at aqualified
specialist worksho patthe onset of winter.
Drive particularly carefully on slipperyr oad sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruis econ-
trol or DISTRONIC PLUS.
If the vehicl ethreatens to skid or cannot be
stoppedw hen moving at low speed:
XShift the transmission to position N.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after ashort delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded area soronbridges. The vehicl ecould
skid if you fail to adapt you rdriving style .Always
adapt you rdriving style and drive at aspeedt o
sui tthe prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point. For more information on driving with snow
chains, see (
Ypag
e319).
For more information on driving with summer
tires, see (
Ypag e318).
Observe the notes i
n the "Winter operation" sec-
tion (Ypag e318).
Driving systems
Mercedes-Ben zIntelligen tDrive
Mercedes-Benz Intelligent Drive stands for inno-
vative drive rassistance and safety systems
which enhance comfort and support the drive rin
critical situations. With these intelligent co-ordi-
nated systems Mercedes-Benz has set amile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well
though tout syste m–for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(
Ypag e61).
Cruise control
General notes
Cruise control maintains aconstant road speed
for you .Itbrakes automatically in order to avoid
exceeding the set speed. Change into alower
gearing ood time on long and steep downhill
gradients. This is especially important if the
vehicl eisladen. By doing so, you wil lmake use
of the braking effect of the engine. This relieves
the loa donthe brake syste mand prevents the
brakes from overheating and wearing too
quickly.
Use cruis econtrol only if road and traffic con-
ditions make it appropriate to maintain asteady
speedf orap rolonged period. You can store any
road speeda bove 20 mph (30 km/h).
Important safety notes
If you fail to adapt you rdriving style ,cruis econ-
trol can neither reduce the risk of an accident
nor override the law sofphysics. Cruise control
cannot take into account the road ,traffic and
weather conditions. Cruise control is only an
aid .You are responsiblef or the distance to the
160Driving systems
Driving and parking

the cruisecontro llev er up :or down ;to
the pressure point.
Ever ytim et he cruis econtro llev er is pressed
up : or down ;the last spee dstored is
increasedorr educed.
XTo adjustthe setspeed in 5mph incre-
ments (10k m/h increments): briefly press
the cruise control lever up :or down ;to
the pressure point.
Ever ytime the cruise control lever is pressed
up : or down ;the last speed stored is
increased or reduced.
iCruise control is not deactivated if you
depress the accelerator pedal. If you acceler-
ate to overtake, cruise control adjusts the
vehicle's speed to the last speed stored after
you have finished overtaking.
Deactivating cruise control
There are several ways to deactivate cruise con-
trol:
XBriefly press the cruise control lever forwards
=.
or
XBrake.
Cruise control is automatically deactivated if:
Ryou engage the electric parkin gbrake
Ryou are driving at less than 20 mph (30 km/ h)
RESP®intervenes or youdeactivate ESP®
Ryous hift the transmission to position Nwhile
driving
If cruis econtro lisdeactivated ,you will hear a
warning tone .You will see the Cruise Con‐
trolOffmessage in the multifunctio ndisplay
for approximately fiv eseconds.
iWhen yo uswitch off the engine ,the last
spee dstored is cleared.
DISTRONIC PLUS
General notes
DISTRONI CPLUSregulate sthe spee dand auto-
maticall yhelps youm aintain the distance to the
vehicl edetecte dinf ront. Vehicles ar edetected
with the ai dofthe rada rsensor system.
DISTRONI CPLUSb rakes automaticall ysothat
the set spee disnot exceeded. Chang
einto alower gear in good time on long
and stee pdownhil lgradients .Thisise specially
important if the vehicl eisladen .Byd oing so, you
will make us eofthe braking effect of the engine.
Thi srelieves the load on the brake system and
prevents the brakes fromo verheating and wear-
ing too quickly.
If DISTRONI CPLUSd etects thatt here isarisko f
ac ollision, yo uwillbew arned visuall yand
acoustically. DISTRONI CPLUSc anno tprevent a
collision withou tyou rintervention. An intermit-
tent warning tone will thens ound and the dis-
tance warning lamp will light up in the instru-
ment cluster .Brake immediatel yinorder to
increase the distance to the vehicl einfront or
take evasive action provided it is safe to do so.
DISTRONI CPLUSo perates in range between
0m ph (0 km/h )and 120 mph (20 0km/h).
Do not us eDISTRONI CPLUSw hile drivin gon
roads with stee pgradients.
As DISTRONI CPLUSt ransmits ra da
rw ave
s ,it
can resemble the rada rdetectors of the respon-
sibl eauthorities. Yo ucan refer to the relevant
chapte rinthe Operator' sManualifq uestions
ar ea sked abou tthis.
iUSA only: Thi sdeviceh asbeen approved by
the FCC as a"Vehi cularRadar System" .The
rada rsensor is intende dfor us einana uto-
motive rada rsystem only. Removal ,tamper-
ing ,ora ltering of the devic ewillv oida ny war-
ranties, and is not permitted by the FCC .Do
not tampe rwith, alter, or us einany non-
approved way.
Any unauthorized modification to thisd evice
could voi dthe user' sauthority to operate the
equipment.
iCanad aonly: Thi sdevicec omplies with
RSS-210 of Industry Canada. Operatio nis
subject to the following two conditions:
1. Thi sdevicem aynot cause harmfu linter-
ference ,and
2. Thi sdevicem usta ccep tany interference
received, including interferenc ethatm ay
cause undesired operatio nofthe device.
Removal ,tampering, or altering of the device
will voi dany warranties, and is not permitted.
Do not tampe rwith, alter, or us einany non-
approved way.
Any unauthorized modification to thisd evice
could voi dthe user' sauthority to operate the
e

quipment.
162Driving system s
Driving an dparking