2017 MERCEDES-BENZ C-Class COUPE keyless

Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants –particularly children –could
become trapped. There is arisk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is arisk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. The adjustment process is stopped. This
function is only available on vehicles with mem-
ory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is arisk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is arisk of an
accident.
Always wait until the adjustment process is
complete before driving off. The EASY-ENTRY/EXIT feature makes gettingi
n
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the separate operating instructions).
Position of the steering wheel when the
EASY-ENTRY/EXIT featureisa ctive
The steering wheel swings upwards when you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO:open the driver's door;
KEYLESS-GO must be in position 1
Rwith the SmartKey:open the driver's door;
the SmartKey must be in position 0or 1in the
ignition lock (
Ypage 131)
Ropen the driver's door when the ignition is
switched off
iThe steering wheel only tilts upwards if the
driving position is stored after the steering
column adjustment has been adjusted
(
Ypage 109).
The most recent driving position of the steering
wheel is stored if:
Rthe ignition is switched off
Rthe settingiss tored with the memory function
(Ypage 109).
iThe steering wheel only moves upwards if it
has not already reached the upper steering
limiter.
Steering wheel105
Seats, steering wheela nd mirrors
Z

Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selected
position when:
Rthe driver's door is closed and you insert the
SmartKey into the ignition lock
Ryou close the driver's door when the ignition
is switched on
Ryou press the Start/Stop button once on vehi-
cles with KEYLESS-GO
iThe steering wheel only returns to the last
set position if the driving position is stored
after the seat or steering column has been
adjusted (
Ypage 109).
The most recent driving position of the steering
wheel is stored if:
Rthe ignition is switched off
Rthe settingiss tored with the memory function
(Ypage 109).
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened
or the SmartKey is removed from the ignition
lock. This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is only
operational if the EASY-EXIT/ENTRY feature is
activated in the multimedia system (see the sep-
arate operating instructions).
Mirrors
Exterior mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is arisk of an accident.
Adjust the driver's seat, head restraint,s teer-
ing wheel and mirror and fasten your seat belt
before startin gthe engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
object sare actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is arisk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Adjusting the exterior mirrors
XTurn the SmartKey to position 1or 2in the
ignition lock (Ypage 131).
XPress button ;for the right-hande xterior
mirror or button =for the left-hand exterior
mirror.
The indicator lamp lights up in the button that
has been pressed.
The indicator lamp goes out again after some
time. You can adjust the selected mirror using
adjustment button :as long as the indicator
lamp is lit.
XPress adjustment button :up, down, or to
the left or right until you have adjusted the
exterior mirror to the correct position. You
should have agood overview of traffic condi-
tions.
The convex exterior mirrors provide alarger field
of vision.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
106Mirrors
Seats, steering wheela nd mirrors

Changing thewindshieldw iper blades
Adjusting th ewiper blades so that they
ar ev ertical
On vehicles without KEYLESS-GO:
XTurn th eSmartKey to position 1or 2in the
ignition lock(Ypage 131).
XSet th ewindshield wiper to position °.
XWhen thewiper arm shave reached th everti-
cal position, tur nthe SmartKey to position 0
and remove it from th eignition lock.
XFol dthe wiper arm away from th ewindshield.
On vehicles with KEYLESS-GO:
XSwitch off th eengine.
XRemove your foo tfromt hebrak epedal.
XSet th ewindshield wiper to the °position.
XPress th eStart/Sto pbutto nrepeatedly until
th ew indshield wiper starts.
XWhen th ewiper arm shave reached th everti-
cal position, pres sthe Start/Sto pbutton.
XFoldthe wiper arm away from th ewindshield.
Removing th ewiper blades
XHoldontot hewiper arm witho nehand. With
th eo ther hand, tur nwiper blade in direction
of arrow :away from th ewiper arm as far as
it will go.
XSlid ecatch ;in th edirection of arrow =
until it engages in th eremoval positio nwitha
noticeable click.
XRemove th ewiper blade in th edirection of
arrow ?away from th ewiper arm.
Installing th ewiper blades
XInsertt heneww iper blade int othe wiper arm
in th edirection of arrow :.
XSlidecatch ;in th edirection of arrow =
until it engages in th elockin gpositio nwitha
noticeable click.
XMakes ure that th ewiper blade is seated cor-
rectly.
XFol dthe wiper arm back onto th ewindshield.
Windshield wipers117
Lightsa nd windshield wipers
Z

To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 75).
Do not keep the SmartKey:
Rwith electronic devices, e.g. amobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. ametal case.
This can affect the functionality of the Smart-
Key.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 81), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with the Start/Stop button
:Start/Stop button
;Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting the engine or lights up while driving
(
Ypage 248).
If Start/Stop button :has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
XTo switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
XTo switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
The ignition is switched off again if:
Ryou do not start the engine from this position
within 15 minutes
Ryou press Start/Stop button :twice when in
this position
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is only possible to switch between Start/Stop
button mode and SmartKey operation when the
transmission is in position P.
XRemove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, alwayst ake the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
132Driving
Driving and parking

Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is arisk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is ar isk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is arisk
of fire.
Carry out regular checkstom ake sure that
there are no flammable foreign materials in
the engine compartmentorint he exhaust
system.
General notes
The catalytic converter is preheated for up to
30 seconds after acold start. The sound of the
engine may change during this time.
Automatic transmission
XShift the transmission to position P
(Ypage 141).
The transmission position display in the mul-
tifunction display shows P(
Ypage 142).
iYou can start the engine in transmission
position Pand N.
Starting procedurew ith the SmartKey
To start the engine using the SmartKey instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
XTurn the SmartKey to position 3in the ignition
lock and release it as soon as the engine is
running (
Ypage 131).
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lock
after ashort waiting period.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 131).
The indicator lamps in the instrumentc luster
light up (
Ypage 246).
XTurn the SmartKey to position 3in the ignition
lock (Ypage 131) and release it as soon as the
engine is running.
Starting procedurew ith the Start/Stop
button
The Start/Stop button is only available on vehi-
cles with KEYLESS-GO or the KEYLESS-GO start
function.
The Start/Stop button can be used to start the
vehicle manually without insertingt he SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
startin gthe engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if avalid SmartKey is in
the vehicle. Switch off the engine and always
take the SmartKey with you when leaving the
Driving133
Driving and parking
Z

clean water. Seek medicalassistance with-
outd elay.
RIf fuelisswallowed, seekm edicalassis-
tance withou tdelay .Don ot induce vomit-
ing.
RImmediatel ychange outofc lothing which
hasc ome into contact with fuel.
GWARNING
Electrostati cbuildup can create sparks and
ignite fue lvapors. There is ariskoff ire and
explosion.
Alway stouch the vehicle bod ybefore opening
the fue lfille rflaport ouching the fue lpum p
nozzle .Any existing electrostatic buildupi s
thereby discharged.
Do not get into the vehicle agai nduring the refu-
eling process .Otherwise, electrostatic charge
could buil dupagain.
!Do not us edieseltor efuel vehicle switha
gasoline engine. Do not switch on the ignition
if yo uaccidentall yrefuel with the wrong fuel.
Otherwise, the fue lwille nter the fue lsys tem.
Even small amounts of the wrong fue lcould
result in damag etothe fue lsystem and the
engine. Notify aquali fied specialist workshop
and have the fue ltank and fue llin es drained
completely.
!Overfilling the fue ltank could damag ethe
fue lsystem.
!Take care not to spill any fue lonpainted
surfaces. You could otherwise damag ethe
paintwork.
!Use afilter whe nrefueling from afuelcan.
Otherwise, the fue llin es and/or injection sys-
tem could be blocked by particles from the
fue lcan.
If yo uoverfil lthe fue ltank, fue lcould spra yout
whe nthe fue lpum pnozzle is removed.
For further information on fue land fue lquali ty
(
Ypage 344).
Refueling
General information
Paya ttention to the important safety notes
(Ypage 149).
If yo uunlock/lock the vehicle from the outside,
the fue lfille rflapa lsou nlocks/locks.
The position of the fue lfille rcap is displayed in
the instrument cluster 8.The arrow next to
the filling pump indicates the sid eofthe vehicle.
Opening the fuel fille rflap
:To ope nthe fue lfille rflap
;To insert the fue lfille rcap
=Tirep ressure table
?Instruction label for fue ltyp etober efueled
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicle swithK EYLESS-G Ostart-function
or KEYLESS ‑GO
XOpenthe driver' sdoor.
The on-board electronics now have status 0.
Thi sist he sam easthe SmartKey having been
removed.
XPress the fue lfille rflapint he direction of
arrow :.
The fue lfille rflaps wings up.
XTurn the fue lfille rcap counterclockwise and
remove it.
XInser tthe fue lfille rcap into the holder on the
inside of fue lfille rflap ;.
XCompletel yinsert the fille rneck of the fuel
pump nozzle into the tank, hookinp lace and
refuel.
XOnly fil lthe tank untilt he pump nozzle
switches off.
150Refueling
Drivin gand parking

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status0.This is the same as the
SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult aqualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 74).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 76).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult aqualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is arisk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is arisk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away.O therwise, the vehicle or its driv-
etrain could be damaged.
152Parking
Driving and parking

Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is arisk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the fillern eck.
Checking coolant level
XPark the vehicle onalevel surface.
Only check the coolant level when the vehicle
is on alevel surface and the engine has cooled
down.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 131).
or
XOn vehiclesw ith KEYLESS-GO, press the
Start/Stop button twice (Ypage 131).
XCheck the coolant temperature display in the
instrument cluster (Ypage 201).
The coolant temperature must be below
158 ‡(70 †).
XTurn the SmartKey to position 0in the ignition
lock (Ypage 131).
or
XOn vehiclesw ith KEYLESS-GO, pul lthe Start/
Stop button from the ignition lock
(
Ypage 131).
XSlowl yturn cap :half aturn counter-clock-
wise to allow excess pressure to escape.
XTurn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the fillern eck when cold, there is enough
coolant in coolant expansio ntank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar =in the fillern eck
when warm, there is enough coolant in expan-
sion tank ;.
XIf necessary ,add coolant that has been tested
and approved by Mercedes-Benz.
XReplace cap :and turn it clockwise as far as
it wil lgo.
For further information on coolant, see
(
Ypage 347).
Adding washe rfluid to the windshield
washe rsystem
XTo open: pullcap : upwards by the tab and
open.
XAdd the premixed washer fluid.
XTo close: press cap :onto the fillern eck
until it engages.
If the washer flui dlevel drops belowt he recom-
mended minimum of 1liter, amessag eappears
in the multifunction display prompting you to
add washer flui d(
Ypage 245).
Further information on windshield washer fluid/
antifreeze (
Ypage 348).
ASSYST PLUS
Servic emessage
The ASSYST PLUS service interval display
informs you of the next service due date.
290ASSYST PLUS
Maintenancea nd care