2017 MERCEDES-BENZ C-Class Comand Manual

Canada only:The wireless devices of this vehi-
cle comply with Industry Canada license-
exempt RSS standard(s). Operation is subject to the following two conditions:
1) These devices may not cause interference,
and
2) These devices must accept any interference,
including interference that may cause undesired
operation of the device.
Correct use
You need to observe the following information
when using the multimedia system:
Rthe safety notes in this manual
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motorvehicles
Using roof carriers may impair the correct func-
tioning of a roof antenna (phone, satellite radio,
GPS).
Attaching metalized retrofit film to the wind-
shield may affect radio reception. This can have
a negative impact on all other antennas (e.g.
emergency call antenna) in the vehicle interior.
Protection against theft: this device is equip-
ped with technical provisions to protect it
against theft. Further information on protection
against theft can be obtained from an author-
ized Mercedes-Benz Center.
Qualified specialist workshop
Read the information on qualified specialist
workshops in the vehicle Operator's Manual.
Function restrictions
For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either you will not be able to select certain menu items
or a message will appear to this effect.
Data stored in the vehicle
Data recording
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rmalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detecting and rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. You can obtain more
information there, if required.
Introduction15
Z

After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory
or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, after
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con- tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed in certain
crash or near crash-like situations, such as dur-
ing air bag deployment or when hitting a road
obstacle. The EDR is designed to record data
related to vehicle dynamics and safety systemsfor a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
Rhow various systems in your vehicle are oper-
ating
Rwhether or not the driver and passenger seat
belts are fastened
Rhow far (if at all) the driver is depressing the
accelerator and/or brake pedal and
Rhow fast the vehicle is traveling
This data can help provide a better understand-
ing of the circumstances in which crashes and
injuries occur. NOTE: EDR data is recorded by
your vehicle only if a non-trivial crash situation
occurs; no data is recorded by the EDR under
normal driving conditions and no personal data
(e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law
enforcement, can combine the EDR data wi th
the ty

pe of personal identification data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special equip- ment is required, and access to the vehicle or
the EDR is needed. In addition to the vehicle
manufacturer, other parties that have the spe-
cial equipment, such as law enforcement, can
read the information by accessing the vehicle or
the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims, and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the Su
p-
plemental Restraint System ("SRS") Module.
Tampering with, altering, modifying or removing the EDR component may result in a malfunction
of the SRS Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013,13 states have enacted laws relating to EDRs.
16Introduction

Information on copyright
Information on licenses for free and Open
Sourcesoftware used in your vehicl eand in th e
electronic component scan be foun don this
website: http://www.mercedes-benz.com /
opensource .
Your multimedia system equipment
Theseoperating instruction sdescribe all th e
standard and optional equipmen tof your multi-
media system, as available at th etime of goin g
to press. Country-specific difference sare pos -
sible .Bea rin min dthat your vehicl emay no t
feature all function sdescribe dhere. This also
applie sto safety-relevant systems and func-
tions.
Read th einformation on qualified specialist
workshops in th evehicl eOperator's Manual.
Introduction17
Z

Overview
Components
:Multimedia system display
;Single DVD drive
=Touchpad (for multimedia system with touchpad)
?Controller
The multimedia system consists of:
Rthe display
The display has 960 x 540 pixels
Rthe single DVD drive
Rthe buttons
Rthe controller
Rthe touchpad (for multimedia system with touchpad)
Rports in the center console (2 x USB, SD-card slot)
An iPod®is connected via a USB cable.
For the multimedia system with touchpad: the controller and touchpad provide two options for
entering characters and selecting functions.
Functions
RHD FM radio and HD AM radio/satellite
radio
RMedia
-Media support: audio CD, MP3 CD, DVD
video, two connection options for USB or
Media Interface (e.g. iPod
®), SD card, Blue-
tooth®audio, 10.8 GB Media Register on
the hard drive
-Music search using all media
RSound system You can select from two sound systems:
-Standard sound system
-Burmester®surround sound system
18Overview
Overview and operation

RNavigation system
-Navigation via the hard drive
-Entering destinations via free destination
search
-Realistic 3D map with textured city models
-Personal POIs and routes using SD memory
card
-Navigation functions, e.g. Drive Informa-
tion
-Dynamic route guidance with traffic reports
via SIRIUS satellite radio
RCommunication
-Messaging functions (text messages,
email)
-Address book
-Internet browser
-Mercedes-Benz Apps with online search,
Facebook, stock prices, news and much
more
-Mercedes-Benz Mobile Website
-WiFi interface for the connection of a
smartphone to the multimedia system
RSIRIUS Weather
-Weather data as an information chart (cur-
rent forecast, 5-day preview, detailed infor-
mation)
-Weather data on the weather map, e.g. rain
radar data, storm characteristics and the
track of tropical cyclones (hurricanes,
typhoons)
RVehicle functions
-Vehicle settings, such as ambient lighting,
belt adjustment and tow-away alarm
-360° camera
-Rear view camera
-Climate control functions, such as climate
mode, perfume atomizer and auxiliary heat-
ing
-DYNAMIC SELECT (individual drive pro-
gram)
RFavorites button
Fast access to favorites fu
nctions using the
favorites button on the controller or on the
touchpad
Display
General notes
!Avoid any direct contact with the display
surface. Pressure on the display surface may
result in impairments to the display, which
could be irreversible.
Wearing polarized sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con-
trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. The display may then temporarily switch
off completely.
Overview
:Status bar with displays
;Cover view (if available)
=Main display field
?Climate control status display
The example shows media playback in SD mem-
ory card mode.
Cleaning instructions
!Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth.
The display must be switched off and have
cooled down before you start cleaning. Clean
the display screen, when necessary, with a com- mercially available microfiber cloth and cleaning
agent for TFT and LCD displays. Do not apply
pressure to the display surface when cleaning it,
as this could cause irreversible damage to the
display. Then, dry the surface with a dry micro-
fiber cloth.
Overview19
Overview and operation

Avoid using alcoholic thinners, gasoline or abra-
sive cleaning agents. These could damage the
display surface.
Buttons and controller
Overview
:Navigation button
;Radio button
=Media button
?Telephone and address book button
AVehicle and system settings button
BBack button
CFavorites button
DAdjusts the volume or mutes
ESwitches the multimedia system on/off
FController
Example shown with touchpad
For Mercedes-AMG vehicles with a switchable AMG Performance exhaust system:
DRTurning: adjusts the volume
RPressing: switches the multimedia system on/off
EAdjusts the volume of the AMG sports exhaust system (see the vehicle Oper-
ator's Manual)
20Overview
Overview and operation

For Mercedes-AMG vehicles with a switchable AMG Performance exhaust system:
DRTurning: adjusts the volume
RPressing: switches the multimedia system on/off
EAdjusts the volume of the AMG sports exhaust system (see the vehicle Oper-
ator's Manual)
Back button
You can use the%button to exit a menu or to
call up the basic display of the current operating
mode.
XTo exit the menu: briefly press the%
button.
The multimedia system changes to the next
higher menu level in the current operating
mode.
XTo call up the basic display: press the%
button for longer than two seconds.
The multimedia system changes to the basic
display of the current operating mode.
Controller
The controller in the center console lets you:
Rselect menu items on the display
Renter characters
Rselect a destination on the map
Rsave entries
The controller can be:
Rturned 3
Rslid left or right 1
Rslid forwards or back 4
Rslid diagonally2
Rpressed briefly or pressed and held 7
Favorites button
With the favorites button, you can select, add or
edit favorites.
XPress the favorites button on the controller.
The favorites are displayed.
XTo select a favorite: turn and press the con-
troller.
Other functions (
Ypage 32).
Touchpad
Multimedia system with touchpad: alternatively,
you can use the touchpad to select and enter
information (
Ypage 22).
Multifunction steering wheel
:Multifunction display
;Right control panel
=Left control panel
Left control panel
òRCalls up the main menu
9
:Press briefly:
RScrolls in lists
RSelects a menu or function
RIn the Radio/Mediamenu: opens
the track or station list and selects
a station, an audio track or a video
scene
RIn the Telephonemenu: switches
to the phone book and selects a
name or a telephone number
Overview21
Overview and operation

9
:Press and hold:
RScrolls quickly through all lists
RIn theRadio/Mediamenu: selects
a station, audio track or video
scene using rapid scrolling
RIn the Telephonemenu: starts
rapid scrolling if the phone book is
open
aRIn all menus: confirms the selected
entry in the list
RIn the Radio/Mediamenu: opens
the list of available radio sources
and media
RIn the Telephonemenu: switches
to the phone book and starts dial-
ing the selected number
ñSwitches off the Voice Control Sys-
tem (see the separate operating
instructions)
%Press briefly:
RBack
RIn the Radio/Mediamenu: dese-
lects the track, station list or list of
available radio sources and media
RHides display messages
RExits the telephone book/redial
memory
%Press and hold:
RCalls up the standard display in the
Tripmenu
Right control panel
~RRejects or ends a call
RExits the telephone book/redial
memory
6RMakes or accepts a call
RSwitches to the redial memory
W
XRAdjusts the volume
8RMute
óSwitches on the Voice Control Sys-
tem (see the separate operating
instructions)
Touchpad
Touchpad overview
!
Do not use any sharp objects on the touch-
pad. This could damage the touchpad.
The touchpad is available in two versions.
Variant 1
:
Touch-sensitive surface
;Favorites button
=Calls up quick access for audio
?Back button
Variant 2
:
Touch-sensitive surface
;Favorites button
=Calls up quick access for audio and tele-
phone
?Back button
Using the touchpad, you can:
Rselect menu items in the display
(Ypage 23)
Renter characters (handwriting recognition)
(Ypage 25)
Rcontrol the active audio source
(Ypage 27)
Rcreate, manage and call up favorites
(Ypage 32)
22Touchpad
Overview and operation