2017 MERCEDES-BENZ B-Class Owner's Manual

R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten- tion. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist workshop for more information.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks. Battery acid is caustic. Avoid contact
with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Rinse any acid spills immediately
with clear water. Contact a physician if necessary. Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the battery be damaged in the event of an accident.
In order for the battery to achieve the maximum possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus conserving battery power.
After an interruption to the power supply, such
as due to a discharged battery, you must reset
the clock via the multimedia system. You can Batteries
247Breakdown assistance Z

find further information in the separate operat-
ing instructions. Charging the 12‑volt battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten- tion. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maximum
charging voltage of 14.8 V.
! Only
charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (Y page 249).
X Open the hood.
X Connect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure (Y page 249).
If the indicator/warning lamps do not light up in
the instrument cluster at low temperatures, it is very likely that the discharged battery has fro-
zen. In this case you may neither jump-start the vehicle nor charge the battery. The service life of
a thawed-out battery may be shorter. The start-ing characteristics can be impaired, particularly at low temperatures. Have the thawed-out bat-
tery checked at a qualified specialist workshop.
Only charge the installed battery with a battery
charger which has been tested and approved byMercedes-Benz. A battery charger unit specially
adapted for Mercedes-Benz vehicles and tested
and approved by Mercedes-Benz is available as an accessory. It permits the charging of the bat-tery in its installed position. Contact an author-
ized Mercedes-Benz Center for further informa- tion and availability. Read the battery charger's
operating instructions before charging the bat-
tery. High-voltage battery – important
safety notes
G
DANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high- voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. 248
BatteriesBreakdown assistance

The vehicle's high voltage electrical system is
under high voltage.
R Do not handle high-voltage components or
the orange cables of the vehicle's high-volt-
age electrical system.
R Do not touch high-voltage components or the
orange cables of the high-voltage electrical
system when a vehicle has been involved in a
crash.
R Do not touch any damaged components or
the damaged orange cables of the vehicle's
high-voltage electrical system.
R Do not remove the covers of the high-voltage
electrical system components that are
marked with a warning sticker.
Do not leave the vehicle parked for longer than
14 days with a high-voltage battery condition of
charge below 20%.
You can check the condition of charge in the
charge level display (Y page 153). If you park the vehicle and leave it stationary for
longer periods, connect it to a power supply.
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
i Very low or very high outside temperatures
can impair the function of the high-voltage
battery (Y page 119). This can also occur
when the vehicle engine is switched off
(Y page 119). Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a pos- itive terminal and a ground point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected. Jump-starting
249Breakdown assistance
Z

R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Avoid repeated and lengthy starting attempts.
Do not use a rapid-charging device to start the engine.
If the indicator/warning lamps do not light up in the instrument cluster at low temperatures, it is very likely that the discharged battery has frozen. In this case you may neither jump-start the vehicle norcharge the battery. The service life of a thawed-out battery may be shorter. Have the thawed-out
battery checked at a qualified specialist workshop.
If the 12 V battery is discharged, or after the vehicle has been jump-started, the Service
Service
Required Required Do
DoNot
Not Shift
Shift Gears
GearsVisit
VisitDealer
Dealer message appears. There is a malfunction in the
on-board voltage. Visit a qualified specialist workshop immediately.
The drive system cannot be started if the 12 V battery is discharged. This is not dependent on
whether the high-voltage battery is charged or not. The vehicle cannot be jump-started if the high-
voltage battery is discharged. The high-voltage battery must be charged first.
The drive system can be started using another vehicle. R Only use batteries with an equal nominal voltage (12 volts).
R Make sure that the battery of the donor vehicle does not have a significantly lower capacity than
the discharged battery.
R Use jumper cables with a sufficient cross-section and insulated terminal clamps from a qualified
specialist workshop, e.g. an authorized Mercedes-Benz Center.
R Make sure that the two vehicles do not touch.
R Route the jumper cables so that they cannot be caught by rotating components in the engine
compartment.
R Do not disconnect the discharged battery from the vehicle's electrical system. 250
Jump-startingBreakdown assistance

X
Switch off the engine of both vehicles.
X Shift the transmission to position P.
X Switch off all electrical consumers.
X Remove battery cover 0043.
X Connect positive terminal 0044on the vehicle with the flat battery to positive terminal 0087of the
donor vehicle using the red jumper cable. Begin with the flat battery.
X Connect negative terminal 0085of the donor vehicle to negative terminal 0083of the vehicle with the
flat battery using the black jumper cable, beginning with donor vehicle's battery 0084.
X Start the engine of the donor vehicle and run it at idling speed.
X Switch on the ignition in the vehicle with the flat battery.
X If the drive system cannot be activated immediately, wait for approximately 60 seconds between
starting attempts.
If the drive system does not start, call a breakdown service.
i Jumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop. Towing
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the ignition is switched off
R the brake system or the power steering is
malfunctioning
R there is a malfunction in the power supply
or the vehicle's electrical system
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 282).
! When Active Brake Assist or the HOLD func-
tion is activated, the vehicle brakes automat- ically in certain situations. To avoid damage to the vehicle, deactivate these systems in the
following or similar situations:
R when towing the vehicle
R in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
Mercedes-Benz recommends that you use an authorized Mercedes-Benz Center for this
purpose. Towing
251Breakdown assistance Z

!
Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Ensure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm). This will make other road users aware that
the vehicle is being towed.
R Only secure the tow cable to the towing
eye.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the vehicles could be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be raised
or the entire vehicle raised and transported.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! To tow vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button.
The transmission may otherwise shift to posi- tion Pwhen you open the driver's or front-
passenger door, which could damage the
transmission.
Observe the legal requirements for the relevant countries when towing away.
Make sure that no charging cable is plugged in.
The parking lock cannot be released if a charg-
ing cable is plugged in.
It is better to have the vehicle transported than
to have it towed away. If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must always be transported if:
R the multifunction display is not working
R one of more of the following warning lamps is
lit up:
- Drive system
- 12 V battery
R one or both of the following display messages
have appeared:
- Stop Switch Engine Off
Stop Switch Engine Off
- Service Required Do Not Shift Service Required Do Not Shift
Gears Visit Dealer Gears Visit Dealer
R you have to tow the vehicle over a longer dis-
tance than 30 miles (50 km).
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in the
ignition lock
R cannot release the electric parking brake
R cannot move the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys- tem malfunction:
R the electric parking brake may not be applied
in certain circumstances, or
R the transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before the
vehicle is towed (Y page 166). You could other-
wise be locked out when pushing or towing the
vehicle. 252
TowingBreakdown assistance

Installing/removing the towing eye
Installing the towing eye The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers 0043.
X Remove the towing eye from the stowage
space.
The towing eye is located in the stowage well
under the cargo compartment floor.
Vehicles with the TIREFIT kit: the towing eye is
beneath the tire inflation compressor.
X Press the mark on cover 0043inwards in the
direction of the arrow.
X Take cover 0043off the opening.
X Screw in the towing eye clockwise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Place the towing eye in the stowage well
beneath the cargo compartment floor in the
cargo compartment (Y page 241).
X Vehicles with the TIREFIT kit: put back the tire
inflation compressor. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 251). X
Vehicles with KEYLESS-GO: use the Smart-
Key instead of the Start/Stop button
(Y page 110).
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the transmission stays in position Nwhen
towing the vehicle, you must observe the fol-
lowing points:
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the ignition
lock.
X Depress and hold the brake pedal.
X Shift the transmission to position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 89).
X Leave the SmartKey in position 2in the igni-
tion lock.
If the 12 V battery indicator lamp lights up, you must observe the following points:
X Pull over and stop the vehicle safely as soon
as possible, paying attention to road and traf-
fic conditions.
X Shift the transmission to position P.
X Apply the electric parking brake.
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the indicator lamps for the direction of travel flash. After
resetting the combination switch, the hazard
warning lamp starts flashing again. Towing the vehicle with the front axle
raised
Observe the important safety notes when tow-
ing your vehicle with the front axle raised
(Y page 251).
! The ignition must be switched off if the vehi-
cle is being towed with the front axle raised.
Otherwise, ESP ®
may intervene and damage
the brake system. Towing
253Breakdown assistance Z

X
Vehicles with KEYLESS-GO: use the Smart-
Key instead of the Start/Stop button
(Y page 110).
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transmission to position P.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the automatic locking
(Y page 166).
X Switch on the hazard warning lamps
(Y page 89).
X Turn the SmartKey in the ignition lock to posi-
tion 0and leave the SmartKey in the ignition
lock. Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 251).
! The ignition must be switched off if you are
towing the vehicle with the rear axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system.
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the transmission stays in position Nwhen
towing the vehicle, you must observe the fol-
lowing points:
X Vehicles with KEYLESS-GO: use the Smart-
Key instead of the Start/Stop button
(Y page 110).
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 2in the ignition
lock.
X Depress and hold the brake pedal.
X Shift the transmission to position N.
X Release the brake pedal.
X Apply the electric parking brake.
X Switch off the automatic locking
(Y page 166). X
Bring the front wheels into the straight-ahead
position.
X Switch on the hazard warning lamps
(Y page 89).
X Turn the SmartKey in the ignition lock to posi-
tion 0and leave the SmartKey in the ignition
lock. Transporting the vehicle
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
X Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Shift the transmission to position N.
As soon as the vehicle has been loaded: X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the ignition
lock and remove it.
X Secure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur- poses. Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Only use fuses marked with an "S". Other- 254
FusesBreakdown assistance