Windows
see Side windows
Windshield
Defrosting ...................................... 102
Windshield washer system
Adding washer flui d....................... 232
Important safety notes .................. 285
Windshield wipers
Display message ............................ 188
Problem (malfunction) ..................... 98
Rear window wipe r.......................... 95
Replacing the wiper blades .............. 96
Switching on/of f.............................. 95
Winter driving
Slippery road surfaces ................... 135
Snow chains .................................. 259
Winter operation
General notes ................................ 259
Winter tires
M+S tire s....................................... 259
Wiper blades
Cleaning ......................................... 237
Important safety notes .................... 96
Replacing (rear window ).................. 97
Wooden trim (cleaning instruc-
tions) .................................................. 239
Workshop
see Qualified specialist workshop Z
ZONE function Switching on/of f........................... 102 20
Index
R
iPod ®
and iTunes ®
are registered trademarks
of Apple Inc.
R Logic7 ®
is a registered trademark of Harman
International Industries.
R Microsoft ®
and Windows media ®
are regis-
tered trademarks of Microsoft Corporation.
R SIRIUS ®
is a registered trademark of Sirius
XM Radio Inc.
R HD Radio™ is a registered trademark of iBiq-
uity Digital Corporation.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZAGAT Survey ®
and related brands are regis-
tered trademarks of Zagat Survey, LLC. 30
Information on copyrightIntroduction
Door control panel
Function Page
0043
Opens the door 72
0044
00360037Unlocks/locks
the vehicle
72
0087
008D003700380040
Saves
the seat and exterior mirror
settings 85
0085
Adjusts the seats electrically 80
0083
0062
007000F50071
Adjusts and folds the exterior
mirrors in/out electrically 84 Function Page
0084
0062
Opens/closes the side
windows 76
006B
0089
Activates/deactivates
the override feature for the
side windows in the rear
compartment 5836
Door control panelAt a glance
increasing intensity for 60 seconds or until the
driver or front passenger have fastened their
seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt warn- ing is activated again. Air bags
Introduction The installation point of an air bag can be rec-
ognized by the AIR BAG symbol.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The
air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another (Y page 50).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes G
WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
R have fastened their seat belts correctly,
including pregnant women
R are sitting correctly and maintain the great-
est possible distance to the air bags
R follow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
R Adjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of the head restraint must support the head at
about eye level.
R Move the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely.
R Only hold the steering wheel on the outside.
This allows the air bag to be fully deployed.
R Always lean against the backrest while driv-
ing. Do not lean forwards or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags.
R Always keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-
board, for example. Your feet may otherwise
be in the deployment area of the air bag.
R For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint sys-
tems. Up to this height, the seat belt cannot
be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
R Always secure children under twelve years of
age and less than 5 ft (1.50 m)tall in suitable
child restraint systems.
R Child restraint systems should be installed on
the rear seats.
R Only secure a child in a rearward-facing child
restraint system on the front-passenger seat
when the front-passenger front air bag is
deactivated. If the PASSENGER AIR BAG OFF indicator lamp is permanently lit, the front-
passenger front air bag is deactivated
(Y page 39).
R Always observe the instructions and safety
notes on the "Occupant Classification System (OCS)" (Y page 45) and on "Children in the
vehicle" (Y page 52)in addition to the child
restraint system manufacturer's installation
and operating instructions.
Objects in the vehicle interior may prevent
an air bag from functioning correctly. Before
starting your journey and to avoid risks resulting from the speed of the air bag as it deploys, make
sure that:
R there are no people, animals or objects
between the vehicle occupants and an air
bag.
R there are no objects between the seat, door
and B-pillar.
R no hard objects, e.g. coat hangers, hang on
the grab handles or coat hooks. Occupant safety
43Safety Z
R
no accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an air bag, e.g. to doors, side windows, rear side trim or side walls.
R no heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place. G
WARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objectsto it. G
WARNING
Sensors to control the air bags are located in the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work- shop.
Front air bags !
Do not place heavy objects on the front-
passenger seat. This could cause the system
to identify the seat as being occupied. In the
event of an accident, the restraint systems on the front-passenger side may be triggered
and have to be replaced. Driver's air bag
0043deploys in front of the steer-
ing wheel. Front-passenger front air bag 0044
deploys in front of and above the glove box.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag (Y page 39).
The front-passenger front air bag will only
deploy if:
R the system, based on the OCS weight sensor
readings, detects that the front-passenger
seat is occupied (Y page 45). The
PASSENGER AIR BAG OFF indicator lamp is
not lit (Y page 46)
R the restraint system control unit predicts a
high accident severity
Driver's knee bag Driver's knee bag
0043deploys under the steering
column. The driver's knee bag is triggered
together with the front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occupant
in the driver's seat. 44
Occupant safetySafety
Side impact air bags
G
WARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are designed to do. In addition, the operation of
the occupant classification system (OCS)
could be adversely affected. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz. Front side impact air bags
0043and rear side
impact air bags 0044deploy next to the outer bol-
ster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. It also offers addi-
tional pelvis protection for occupants in the
front seats. However, it does not protect the:
R head
R neck
R arms
In the event of a side impact, the side impact air bag is deployed on the side on which the impactoccurs.
The side impact air bag on the front-passenger
side deploys under the following conditions:
R the OCS system detects that the front-
passenger seat is occupied or
R the seat belt buckle tongue is engaged in the
belt buckle of the front-passenger seat
If the belt tongue is engaged in the belt buckle,
the side impact air bag on the front-passenger
side deploys if an appropriate accident situation
occurs. In this case, deployment is independent of whether the front-passenger seat is occupied
or not.
Window curtain air bags Window curtain air bags
0043are integrated into
the side of the roof frame and deployed in the
area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or arms.
In the event of a side impact, the window curtain
air bag is deployed on the side on which the
impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(Y page 50). Occupant Classification System
(OCS)
Introduction The Occupant Classification System (OCS) cat-
egorizes the person in the front-passenger seat.
Depending on that result, the front-passenger
front air bag is either enabled or deactivated.
The system does not deactivate:
R the side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices Occupant safety
45Safety Z
and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for the vehicle occupants in the event of a crash. G
WARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera- tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a qualified specialist workshop.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and a small amount of powder may also be
released. The 0075restraint system warning
lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre- vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
Method of operation During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision. An Emergency Tensioning Device can only be
triggered, if:
R the ignition is switched on
R the components of the restraint system are
operational. You can find further information
under: "Restraint system warning lamp"
(Y page 39)
R the seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
The Emergency Tensioning Devices in the rear
compartment are triggered independently of the lock status of the seat belts.
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
R Front air bags and driver's knee bag
R Window curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or deactivated depending on the person on the
front-passenger seat. The front-passenger front air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR BAG indicator lamps (Y page 39).
Your vehicle has two-stage front air bags. During
the first deployment stage, the front air bag is
filled with propellant gas to reduce the risk of
injuries. The front air bag is fully deployed with
the maximum amount of propellant gas if a sec- ond deployment threshold is reached within a
few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bag are determined by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
R the distribution of forces during the collision
R the collision angle
R the deformation characteristics of the vehicle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci- Occupant safety
51Safety Z
sive role in the deployment of an air bag. Nor do
they provide an indication of air bag deploy-
ment.
The vehicle can be deformed considerably, with-
out an air bag being deployed. This is the case if only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed even
though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side
impact, the relevant restraint system compo-
nents are deployed independently of each other.
R Side impact air bags on the side where the
impact takes place, independently of the
Emergency Tensioning Device and the use of the seat belt on the driver's seat and outer
seats in the second row
The side impact air bag on the front-
passenger side deploys under the following
conditions:
- the OCS system detects that the front-
passenger seat is occupied or
- the seat belt buckle tongue is engaged in
the belt buckle of the front-passenger seat
R Window curtain air bag on the side of impact,
independently of the use of the seat belt and
independently of whether the front-
passenger seat is occupied
R Emergency Tensioning Devices, if the system
determines that deployment can offer addi-
tional protection in this situation
i Not all air bags are deployed in an accident.
The different air bag systems work independ- ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident:
R Frontal collision
R Side impact Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
R the hazard warning lamps are activated
R the emergency lighting is activated
R the vehicle doors are unlocked
R the front side windows are lowered
R the drive system and the high-voltage electri-
cal system are switched off
R vehicles with mbrace: automatic emergency
call Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install a child restraint system on a rear seat. Children
are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m)in height is traveling in the
vehicle:
R always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child
R be sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions
R be sure to observe the instructions and safety
notes on the "Occupant classification system
(OCS)" (Y page 45) G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment. 52
Children in the vehicleSafety