2017 MERCEDES-BENZ B-Class display

The indicator lamp in MB Info call button
0043
flashes while the connection is being made.
The Connecting Call
Connecting Call message appears on
the multifunction display. The audio output is
muted.
If a connection can be established, the Call
Call
Connected Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R current location of the vehicle
R vehicle identification number
The display of the multimedia system indicates
that a call is active. During the call, you can
change to the navigation menu by pressing the
NAVI button on the multimedia system, for
example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv- ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
R the indicator lamp in MB Info call button 00D9
is flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call
Call Failed Failed message appears on the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call. Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction steering
wheel
R the corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone, do so only when the vehicle is stationary and ina safe location.
Downloading destinations Downloading destinations
Downloading destinations gives you access to a database with over 15 million points of interest(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinationsin the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
X SelectYes Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No Nothe address can be stored in
the address book. 222
FeaturesStowage and features

The destination download function is available
if:
R the vehicle is equipped with a navigation sys-
tem.
R the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance This service is part of the mbrace PLUS Packageand cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route section.
Search & Send General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system. Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address found on Google Maps™
can be transferred via mbrace directly to your
vehicle's navigation system.
Specifying and sending the destination
address
X Go to the website http://maps.google.com
and enter a destination address into the entry
field.
X To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will be sent to your vehicle.
X When the "Send" dialog window appears: Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
X Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
X Turn the SmartKey to position 2in the ignition
lock (Y page 109).
The transmitted destination address is loaded into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
X SelectYes Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No Nothe address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail- able and a data connection is possible.
X Contact the following service hotlines: Features
223Stowage and features Z

Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
R the Internet, under the "Owners Online" sec-
tion
R telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if the relevant mobile phone network is available
and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you switch on the ignition, the Doors Locked
Doors Locked
Remotely Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online" sec-
tion
R telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num- ber and password. Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
The Roadside Assistance Connected Roadside Assistance Connected mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request
Requestfor
forVehi‐
Vehi‐
cle Diagnostics Received Start vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? cle diagnostics? message appears in the
display.
X Press the Yes
Yesbutton to confirm the message.
X When the Vehicle Diagnostics Please
Vehicle Diagnostics Please
Start Ignition
Start Ignition message appears: turn the
SmartKey to position 2in the ignition lock
(Y page 109).
X If the Please follow the instructions
Please follow the instructions
received
received by
byphone
phone and
andmove
move your
yourvehi‐
vehi‐
cle to a safe position.
cle to a safe position. message
appears: please follow the instructions 224
FeaturesStowage and features

received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
Vehi‐
cle Diagnostics Active cle Diagnostics Active message.
If you select Cancel
Cancel, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
Sending
vehicle diagnostics data. (Voice con‐
vehicle diagnostics data. (Voice con‐
nection may be interrupted during nection may be interrupted during
data data transfer)
transfer) message appears. The vehicle
data can now be sent.
X Press the OK
OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐ Vehicle Diagnostics: Transfer‐
ring Data...
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(Y page 28).
Information on Roadside Assistance
(Y page 24).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own- ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the Do
Do you you want
want to
to
start route guidance? Destination start route guidance? Destination
Received destination has been saved Received destination has been saved in "Previous destinations". in "Previous destinations".
message on
the multimedia system display.
The route is saved.
X To start route guidance: selectYes Yes.
An overview of the route is shown in the dis-
play.
If you select No No, the saved route can be called
up later in the navigation menu.
X Select Start
Start.
Route guidance starts.
Downloaded and saved routes can be called up again.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
R the location where the speed limit was excee-
ded
R the time at which the speed limit was excee-
ded
R the selected speed limit which was exceeded
Geo fencing Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way inwhich you receive this information beforehand.
Possible options include text message, e-mail or
an automated call.
The area can be determined as either a circle or a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif- ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call and
inform the customer service representative that
you wish to activate geo fencing. Features
225Stowage and features Z

should test every position for at least
25 seconds before trying another position.
Problems when programming If you are experiencing problems programming
the integrated garage door opener on the rear-
view mirror, take note of the following instruc-
tions:
R Check the transmitter frequency used by
garage door drive remote control 0083and
whether it is supported. The transmitter fre-
quency can usually be found on the back of
remote control 0083for the garage door drive.
The integrated garage door opener is com-
patible with devices that have units which
operate in the frequency range of 280 to
433 MHz.
R Replace the batteries in garage door remote
control 0083. This increases the likelihood that
garage door remote control 0083will transmit a
strong and precise signal to the integrated
garage door opener.
R When programming, hold remote control 0083
at varying distances and angles from but-
tons 0044to0085 which you are programming. Try
various angles at a distance between 2and
8 inches (5to 20 cm) or at the same angle but at varying distances.
R If another remote control 0083is available for
the same garage door drive, repeat the same
programming steps with this remote control
0083. Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote control 0083.
R Note that some remote controls only transmit
for a limited amount of time (the indicator
lamp on the remote control goes out). Press
button 0084on remote control 0083again before
transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of the
garage door system remote control. Please also read the operating instructions for the garage
door system. X
Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Press button 0044,0087or0085 which you have
programmed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp 0043lights up green.
Garage door system with a rolling code: indi-
cator lamp 0043flashes green.
The transmitter will transmit a signal as long
as the button is pressed. The transmission is
halted after a maximum of ten seconds and
indicator lamp 0043lights up yellow.
X Press button 0044,0087or0085 again if necessary.
Clearing the memory Make sure that you clear the memory of the
integrated garage door opener before selling the vehicle.
X Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Press and hold buttons 0044and 0085.
The indicator lamp initially lights up yellow
and then green.
X Release buttons 0044and 0085.
The memory of the integrated garage door
opener in the rear-view mirror is cleared. Compass
Calling up the compass 0043
Rear-view mirror
0044 Compass display
0087 Opening
The compass displays in which compass direc-
tion the vehicle is currently traveling: N N,NE
NE, E
E,
SE
SE, S
S,SW
SW, W
Wor NW
NW. 228
FeaturesStowage and features

To receive a correct compass display reading,
the magnetic field zone must be set and the
compass calibrated.
Setting the compass X
Set your location using the magnetic field
zone maps (Y page 229).
X Push a round pen into opening 0087for approx-
imately three seconds.
The magnetic field zone currently selected
appears in compass display 0044.
X To select the magnetic field zone: push a
round pen into opening 0087until the desired
magnetic field zone is selected.
If, after a few seconds, the display in compass
display 0044changes direction, the magnetic
field zone has been selected.
Calibrating the compass Notes
In order to calibrate the compass correctly, do
the following:
R calibrate the compass in the open and not in
the vicinity of steel structures or high-voltage
transmission lines.
R switch off electrical consumers such as the
climate control, windshield wipers or rear win-
dow defroster.
Calibrating
X Make sure that there is sufficient space for
you to drive in a circle without impeding traf-
fic.
X Switch on the ignition.
X Push a round pin into opening 0087for approx-
imately six seconds, until symbol C
C is shown in
compass display 0044.
X Drive your vehicle in a full circle at approx-
imately 3 mph (5 km/h) to 6 mph (10 km/h).
When the calibration has been successfully
completed, the current direction is shown in
compass display 0044. Magnetic field zone maps North America
South America
Floormats
G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter Features
229Stowage an d features
Z

X
Reach into the gap between the hood and the
radiator trim and press hood catch lever 0044to
the left.
X Raise the hood. X
Pull support strut 0085out of bracket 0083.
X Lift up support strut 0085and insert it into yel-
low retaining clip 0087.
Closing the hood X
Raise the hood slightly and, at the same time,
remove support strut 0085from yellow retaining
clip 0087.
X Swing support strut 0085down and press it into
bracket 0083until it engages.
X Lower the hood and let it fall from a height of
approximately 8 in (20 cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Do not press the hood
closed. Open the hood again and close it with a little more force. Checking and adding other service
products
Checking coolant level G
WARNING
The cooling system is pressurized, particularly when the motor is warm. If you open the cap, you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure. !
The coolant may only be checked and cor-
rected when the engine is cool (coolant tem-
perature below 104 ‡ (40 †).Checking the
coolant when the coolant temperature is
above 104 ‡ (40 †) may result in damage to
the engine or to the engine cooling system. X
Park the vehicle on a level surface.
Only check the coolant level when the vehicle
is on a level surface and the drive system has
cooled down.
X Turn the SmartKey to position 2in the ignition
lock (Y page 109).
X Check the coolant temperature display in the
instrument cluster.
The coolant temperature must be below
104 ‡ (40 †).
X Turn the SmartKey to position 0in the ignition
lock (Y page 109).
X Slowly turn cap 0043counter-clockwise to
relieve excess pressure.
X Turn cap 0043further counter-clockwise and
remove it.
If the coolant is at the level of marker bar 0087
in the filler neck when cold, there is enough
coolant in coolant expansion tank 0044.
X If necessary, add coolant that has been tested
and approved by Mercedes-Benz.
X Replace cap 0043and turn it clockwise as far as
it will go.
For further information on coolant, see
(Y page 284).
Windshield washer system G
WARNING
Certain components in the engine compart-
ment may be very hot, e.g. the drive system
and radiator. Working in the engine compart-
ment poses a risk of injury. 232
Engine compartmentMaintenance and care

If possible, let the drive system cool down and
only touch the components described in the
following. G
WARNING
Windshield washer concentrate is highly flam- mable. If it comes into contact with hot com-
ponents in the front compartment, it may
ignite. There is a risk of fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck. X
To open: pull cap0043upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap 0043onto the filler neck
until it engages.
If the washer fluid level drops below the recom- mended minimum of 1 liter, a message appears
in the multifunction display prompting you to
add washer fluid (Y page 188).
Further information on windshield washer fluid/
antifreeze (Y page 285). ASSYST PLUS
Service message
The ASSYST PLUS service interval display
informs you of the next service due date.
You can find information on the type of service
and service intervals in the Maintenance Book-
let.
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only). The multifunction display shows a service mes-
sage for several seconds, e.g.:
R Service A in .. days
Service A in .. days
R Service A due Service A due
R Service A overdue by .. days
Service A overdue by .. days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter A Aor B
B, possibly in connection with a
number or another letter, indicates the type of
service. A Astands for a minor service and B
Bfor a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
X Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or X After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display. Hiding a service message
X Press the 0076or0038 button on the steering
wheel. Displaying service messages
X Switch on the ignition.
X Press the 0059or0065 button to select the
Serv. Serv. menu.
X Press the 0063or0064 button to select the
ASSYST
ASSYST PLUS
PLUSsubmenu and confirm by press-
ing the 0076button.
The service due date appears in the multi-
function display. ASSYST PLUS
233Maintenance and care Z