Operating system
Overview
General notes !
Do not use the space in front of the display
for storage. Objects placed here could dam-
age the display or impair its function. Avoid
any direct contact with the display surface.
Pressure on the display surface may result in
impairments to the display, which could be
irreversible.
Wearing polarized sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con- trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. The display may temporarily switch off
completely.
Cleaning instructions !
Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth.
The display must be switched off and have
cooled down before you start cleaning. Do not
apply pressure to the display surface when
cleaning it, as this could cause irreversible dam-
age to the display.
Switching the multimedia system
on/off X
Press the 0043control knob.
Adjusting the volume X
Turn the 0043control knob.
The volume is adjusted:
R for the currently selected media source
R during traffic or navigation announcements
R in hands-free mode during a phone call
Switching the sound on or off X
Press the 0063button on the control panel.
If the audio output is switched off, the status
line will show the 0063symbol. If you switch the media source or set the volume, the sound
is automatically switched on.
i Navigation announcements will be heard
even if the sound is muted.
Functions The multimedia system has the following func-
tions:
R Radio mode
R Media mode with media search
R Sound systems
R Navigation system
COMAND: navigation via the hard drive
Audio 20: navigation via SD card
R Communication functions
R SIRIUS Weather (COMAND)
R Vehicle functions with system settings
R Favorites functions
Controller The controller in the center console lets you:
R select menu items on the display
R enter characters
R select a destination on the map
R save entries
The controller can be:
R turned 3
R slid left or right 1
R slid forwards or back 4
R slid diagonally 2
R pressed briefly or pressed and held 7
Back button You can use the
0038button to exit a menu or to
call up the basic display of the current operating mode.
X To exit the menu: briefly press the0038
button.
The multimedia system changes to the next
higher menu level in the current operating
mode.
X To call up the basic display: press the0038
button for longer than two seconds.
The multimedia system changes to the basic
display of the current operating mode. 202
Operating systemMultimedia system
Favorites
Calling up and exiting favorites X
To call up: press the007Dbutton on the con-
troller.
X Select a favorite, e.g. Vehicle
Vehicle.
The favorites are displayed.
X To exit: press the 007Dbutton again.
Adding favorites Adding a predefined favorite
0043
Adds a new favorite
0044 Renames a selected favorite
0087 Moves a selected favorite
0085 Deletes a selected favorite
X Press the 007Dbutton.
X Slide 6the controller.
The menu bar is shown.
X Select Reassign
Reassign.
The categories are displayed.
X Select a category.
The favorites are displayed.
X Select a favorite.
X Add a favorite at the desired position.
If a favorite has already been added at this
position, it will be overwritten.
Adding your own favorite
X Select Vehicle
Vehicle007BClimate Control Climate Control.
X Press and hold the 007Dbutton until the
favorites are displayed.
X Add a favorite at the desired position.
If a favorite has already been added at this
position, it will be overwritten. Navigation mode
Important safety notes G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the country in which you are currently driving whenoperating the navigation system.
General notes Among other things, correct functioning of the
navigation system depends on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped with Garmin ®
MAP PILOT
(see the manufacturer's operating instructions).
The Garmin ®
MAP PILOT operating instructions
are stored on the SD card as a PDF file. The SD
card box contains a quick guide.
The following descriptions apply to navigation
with COMAND. Further information can be
found in the Digital Operator's Manual.
Selecting a route type and route options Multimedia system:
X Select Navi
Navi007BNavigation Navigation.
The map shows the vehicle's current position.
X Slide 6the controller.
X Select Options
Options007BRoute Settings Route Settings.
Notes for route types:
R Eco Route Eco Route
R Dynamic Traffic Route
Dynamic Traffic Route
Traffic reports on the route for the route guid-
ance are taken into account (not available in
all countries). Operating system
203Multimedia system Z
R
Dynamic TRF. Route After Request
Dynamic TRF. Route After Request
You can decide whether or not current traffic reports should be included in the route cal-
culation (not available in all countries).
R Calculate Alternative Routes
Calculate Alternative Routes
Different routes are being calculated. In order
to do so, instead of Start Start, select the menu
item Continue
Continue.
X To avoid/use route options: selectAvoid
Avoid
Options
Options.
X Select a route option.
Notes for route options:
R Use Toll Roads
Use Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
R Number of Occupants in the Vehicle: Number of Occupants in the Vehicle:
(only available in the USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address Multimedia system:
X Select Navi Navi007BNavigation Navigation.
The map shows the vehicle's current position.
X Slide 6the controller.
X Select Destination
Destination007BAddress Entry Address Entry.
Enter an address, e.g. as follows:
R city or ZIP code, street, house number
R state/province, city or ZIP code
R city or ZIP code, center
R street, city or ZIP code, intersection
X Select City
City.
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
X Enter the city.
The 0043symbol: the location is contained on
the digital map multiple times.
X To switch to the list: slide the5control-
ler.
X Select the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location, the corresponding digits are displayed with an
X
X.
X Enter the street and house number.
The address is in the menu.
Further options for destination entry:
R search for a keyword
The keyword search finds destinations using
fragments of words.
R select the last destination
R select a contact
R select a POI
You can search for a POI by location, name or
telephone number.
R select destination on the map
R enter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
R select destinations from Mercedes-Benz
Apps
R select geo-coordinates
Calculating the route Prerequisite: the address has been entered and
is in the menu.
X Select Start StartorContinue
Continue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish to end the current route guidance.
X Select Cancel Active Route Guidance Cancel Active Route Guidance or
Set as Intermediate Destination
Set as Intermediate Destination.
Cancel Active Route Guidance Cancel Active Route Guidance cancels
the current route guidance and starts route
calculation to the new destination.
Set as Intermediate Destination Set as Intermediate Destination adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list. Connecting a mobile phone
Prerequisites For telephony via the Bluetooth
®
interface, you
require a Bluetooth ®
-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above. 204
Operating systemMultimedia system
Multimedia system:
X Select Vehicle
Vehicle007BSystem Set‐ System Set‐
tings
tings007BActivate Bluetooth Activate Bluetooth.
X Activate Bluetooth ®
0073.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information will be transmitted after you
connect:
R Phone book
R Call lists
R Text messages and e-mail
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
i In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing (connect-
ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions). Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Multimedia system:
X Select Tel/ Tel/00A7007BConnect Connect
Device
Device007BSearch for Phones Search for Phones007BStart Start
Search
Search.
The available mobile phones are displayed.
Symbols in the device list Sym-
bol Explanation
00D3
New mobile phone found, not yet
authorized.
00DC
Mobile phone is authorized, but is
not connected
0036
Mobile phone is authorized and
connected
Connecting a mobile phone
Authorization using Secure Simple Pairing:
X Select mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
X If codes match: selectYes Yeson the multimedia
system.
X Confirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth ®
profiles. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
X If the codes are different: selectNo Noon the
multimedia system.
The process is canceled.
Repeat authorization.
Authorization by entering a passkey (passcode):
X Select the Bluetooth ®
name of the mobile
phone.
The input menu for the passkey is displayed.
X Choose a one to sixteen-digit number combi-
nation as a passkey.
X Enter the passkey on the multimedia system.
X Press 0054to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys- Operating system
205Multimedia system Z
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Switching between mobile phones If you have authorized more than one mobile
phone, you can switch between the individual
phones.
Multimedia system:
X Select Connect Device
Connect Device .
X Select a mobile phone from the device list. Media mode
General notes If you wish to play external media sources, the
default display must already be turned on. Fur-
ther information on media mode (see the Digital
Operator's Manual).
The following external media sources can be
used:
R Apple ®
devices (e.g. iPhone ®
)
R USB devices (e.g. USB stick, MP3 player)
(Y page 206)
R CD
R DVD (COMAND)
R SD cards
R via devices connected by Bluetooth ®
i Information on single CD/DVD drive or DVD
changer (see the Digital Operator's Manual).
Using the device list Multimedia system:
X Select Media Media007B Devices
Devices.
The available media sources will be shown.
The 003Bdot indicates the current setting.
X Select the media source.
Playable files are played. Inserting/removing an SD card Important safety notes
G
WARNING
SD cards are small parts. They can be swal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SD card out of the reach of children. If a SD card is swallowed, seek medical atten-
tion immediately.
! If you are no longer using the SD card, you
should remove it and store it outside the vehi-
cle. High temperatures can damage the card.
Inserting an SD card
The SD card slot is on the control panel. X Insert the SD card into the SD card slot until
the SD card engages. The side with the con-
tacts must face downwards.
Removing an SD card X Press the SD card.
The SD card is ejected.
X Remove the SD card.
Connecting USB devices There are two USB ports in the stowage space
under the armrest.
X Connect the USB device to the USB port.
X Select the media source (Y page 206).206
Operating systemMultimedia system
Socket in the rear compartment center
console X
Pull the cover out by the top of the handle
edge.
X Lift up the cover of the socket.
Socket in the cargo compartment X
Lift up the cover of socket 0043.mbrace
General notes The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system is activated and operational. To log in, press the
00D9 MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con- tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available Determining the location of the vehicle on a map
is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system To adjust the volume during a call, proceed as
follows:
X Press the 0081or0082 button on the multi-
function steering wheel.
or X Use the multimedia system's volume control.
The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected if one of the following occurs:
R The indicator lamp in the SOS button does not
come on during the system self-test.
R The indicator lamp in the 0052Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the 00D9MB Info call
button does not light up during self-diagnosis
of the system.
R The indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
- SOS button
- 0052 Roadside Assistance call button
- 00D9 MB Info call button
R The Inoperative
Inoperative or theService Not Service Not
Activated
Activated message appears in the multi-
function display after the system self-diagno-
sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, help will have to be
summoned by other means. Features
219Stowage and features Z
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCede s (1-800-367-6372) or
1-866-990-9007
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Y page 219).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call Call
Connected
Connected message appears in the multifunc-
tion display. All important information on the emergency is
transmitted, for example:
R current location of the vehicle (as determined
by the GPS system)
R vehicle identification number
R information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab- lished between the Customer Assistance Center
and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
R If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer- gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-cator lamp in the SOS button flashes continu-
ously.
The Call Failed Call Failed message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call manually:
press cover 0043briefly to open.
X Press and hold the SOS button for at least one
second 0044.
The indicator lamp in SOS button 0044flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. 220
FeaturesSto
wage an d features
X
To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
X After the emergency call, close cover 0043.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button 0044, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by other means.
Roadside Assistance button X
To make a call: press Roadside assistance
call button 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside assistanc but- ton 0043flashes while the call is active. The
Connecting Call
Connecting Call message appears on the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Call
Connected Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R current location of the vehicle
R vehicle identification number
The display of the multimedia system indicates
that a call is active. During the call, you can
change to the navigation menu by pressing the
NAVI button on the multimedia system, for
example.
Voice output is not available in this case. A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y
page 224).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side assistance call, if:
R the 0052 indicator lamp for the Roadside
assistance call button is flashing continu-
ously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net- work is not available, for example.
The Call Call Failed
Failed message appears on the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
MB Info call button X
To make a call: press MB Info call button 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center. Features
221Stowage an d features Z