2017 MERCEDES-BENZ B-Class maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this Operator's Manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
R Model
R Order
R Country specification
R Availability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
R Design
R Equipment
R Technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
R Printed Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
You can also use the Mercedes-Benz Guides
App:
Your Operator's Manual: Digital form inside the vehicle
The Digital Operator's Manual provides
comprehensive and specifically adapted
information on your vehicle's equipment
and multimedia system. It contains infor-
mative animations, individual language
settings and an intuitive search function. Booklet inside the vehicle
In addition to this manual and the afore-
mentioned digital media, you also have the option to obtain a comprehensive printed
version of the Supplement for your multi- media system from your authorized
Mercedes-Benz Center. Digital form via the Internet
The Operator's Manual on the Internet pro-
vides easy access to all information
regarding your vehicle and multimedia sys- tem. It also provides helpful animations,
interesting background information and a
wide array of search options. Digital form as an App
Using the Mercedes-Benz Guides App, you
can view all the information on your vehicle and multimedia system via mobile Internetor download it independently of network
access. Available for smartphones or tab-
lets.
You can also use the Mercedes-Benz Guides
App: Please note that the Mercedes-Benz Guides App
may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2425848800 É2425848800gËÍ

Index
....................................................... 4Digital Operator's Manual
..................21
Introduction .......................................... .21
Operation ............................................... 21 Introduction
......................................... 22
Protecting the environment ...................22
Genuine Mercedes-Benz parts .............. .22
Operator's Manual ................................. 23
Service and vehicle operation ................23
Operating safety .................................... 24
QR codes for the rescue card ................28
Data stored in the vehicle ...................... 28
Information on copyright ....................... 29 At a glance
........................................... 31
Cockpit .................................................. 31
Instrument cluster ................................. 32
Multifunction steering wheel ................. 33
Center console ...................................... 34
Door control panel ................................. 36
Overhead control panel ........................ .37Safety
................................................... 38
Panic alarm ............................................ 38
Occupant safety .................................... 38
Children in the vehicle ........................... 52
Pets in the vehicle ................................. 58
Driving safety systems ........................... 58
Protection against theft .........................64 Opening and closing
...........................66
SmartKey ............................................... 66
Doors ..................................................... 72
Cargo compartment ...............................74
Side windows ......................................... 75 Seats, steering wheel and mirrors
....79
Correct driver's seat position ................ 79
Seats ..................................................... 79
Steering wheel ....................................... 83
Mirrors ................................................... 83
Memory function ................................... 85 Lights and windshield wipers
............87
Exterior lighting ..................................... 87
Interior lighting ...................................... 89
Replacing bulbs ..................................... 90
Windshield wipers .................................. 95 Climate control
.................................... 99
Overview of climate control systems ..... 99
Operating the climate control sys-
tems .................................................... 100
Air vents .............................................. 106 Driving and parking
..........................108
Notes on breaking-in a new vehicle ..... 108
Driving ................................................. 108
Transmission ....................................... 111
High-voltage battery ............................ 117
Parking ................................................ 128
Driving tips .......................................... 131
Driving systems ................................... 136 On-board computer and displays
....152
Important safety notes ........................ 152
Displays and operation ........................ 152
Menus and submenus ......................... 156
Display messages ................................ 167
Warning and indicator lamps in the
instrument cluster ............................... 190 Multimedia system
...........................201
General notes ...................................... 201
Important safety notes ........................ 201
Function restrictions ............................ 201
Operating system ................................ 202 Stowage and features
......................207
Loading guidelines ............................... 207
Stowage areas ..................................... 207
Features .............................................. 216 Maintenance and care
......................231
Engine compartment ........................... 231
ASSYST PLUS ...................................... 233
Care ..................................................... 234 2
Contents

AUTO lights
Display message ............................ 180
see Lights
Automatic car wash (care) ...............234
Automatic headlamp mode ................ 87
Automatic transmission
Display message ............................ 186 B
Back button ....................................... 202
Backup lamp
Display message ............................ 179
Replacing bulbs ............................... 93
Bag hook ............................................ 212
BAS (Brake Assist System) ................. 59
Battery (SmartKey)
Checking .......................................... 69
Important safety notes .................... 68
Replacing ......................................... 69
Battery (vehicle)
Charging ........................................ 248
Display message ............................ 181
Important safety notes .................. 246
Jump starting ................................. 249
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 163
Display message ............................ 183
Notes/function .............................. 150
Blootooth ®
Connecting a different mobile
phone ............................................ 206
Bluetooth ®
Searching for a mobile phone ....... .205
see also Digital Operator's Man-
ual ................................................. .201
Telephony ...................................... 204
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 173
Notes ............................................. 284
Brake force distribution
see EBD (electronic brake force
distribution) Brake lamps
Display message ............................ 178
Brake system
Driving safety systems ..................... 64
Brakes
ABS ................................................. .59
BAS .................................................. 59
Brake fluid (notes) ......................... 284
Braking assistance appropriate to
the situation ..................................... 61
Display messag e............................ 168
EBD .................................................. 63
Hill start assist ............................... 111
HOLD function ............................... 138
Important safety notes .................. 133
Maintenance .................................. 134
Parking brake ................................ 130
Riding tips ...................................... 133
Warning lamp ................................. 192
Braking assistance appropriate to
the situation
Function/note s................................ 61
Breakdown
Towing away .................................. 251
Where will I find...? ........................ 241
see Flat tire
Buttons on the steering wheel ......... 154 C
California Important notice for retail cus-
tomers and lessees .......................... 23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Car wash ........................................ 234
Carpets .......................................... 240
Display ........................................... 238
Exterior lights ................................ 237
Gear or selector lever .................... 239
Interior ........................................... 238
Matte finish ................................... 236
Notes ............................................. 234
Paint .............................................. 235
Plastic trim .................................... 238 Index
5

From inside the vehicle (central
unlocking button) ............................. 72
USB devices
Connecting to the Media Inter-
face ............................................... 206 V
Vanity mirror (in the sun visor) ........ 217
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display messag e............................ 186
Equipment ....................................... 23
Individual settings .......................... 163
Limited Warranty ............................. 28
Loading .......................................... 266
Locking (in an emergency) ............... 73
Locking (SmartKey) .......................... 66
Lowering ........................................ 279
Maintenance .................................... 24
Parking for a long period ................ 131
Raising ........................................... 277
Reporting problems ......................... 27
Securing from rolling away ............ 276
Starting .......................................... 110
Transporting .................................. 254
Unlocking (in an emergency) ........... 73
Unlocking (SmartKey) ...................... 66
Vehicle data ................................... 286
Vehicle data
Roof load (maximum) ..................... 286
Trunk load (maximum) ................... 286
Vehicle dimensions ........................... 286
Vehicle emergency locking ................ 73
Vehicle Homepage
Data protection .............................. 127
Functions ....................................... 128
General information ....................... 127
Internet connection ....................... 128
Vehicle identification number
see VIN
Vehicle identification plate .............. 282
Vehicle tool kit .................................. 241
Ventilation
Setting the vents ........................... 106
Video
Operating the DVD ......................... 160 see also Digital Operator's Man-
ual .................................................. 201
VIN
Seat ............................................... 283
Type plate ...................................... 282 W
Warning and indicator lamps ABS ................................................ 193
Active Brake Assist ........................ 199
Brakes ........................................... 192
Distance warning ........................... 199
ESP ®
.............................................. 195
ESP ®
OFF ....................................... 196
Overview .......................................... 32
PASSENGER AIR BAG ...................... 39
RBS (Recuperative Brake Sys-
tem) ............................................... 192
Restraint system ............................ 198
Seat belt ........................................ 190
Tire pressure monitor .................... 200
Warranty .............................................. 23
Washer fluid
Display message ............................ 188
Weather display (COMAND)
see also Digital Operator's Man-
ual.................................................. 201
Wheel and tire combinations
Tires ............................................... 279
Wheel bolt tightening torque ........... 279
Wheel chock ...................................... 276
Wheels
Changing a whee l.......................... 275
Checking ........................................ 257
Cleaning ......................................... 236
Important safety notes .................. 257
Information on driving .................... 257
Interchanging/changing ................ 275
Mounting a new whee l................... 278
Removing a whee l.......................... 278
Storing ........................................... 276
Tightening torque ........................... 279
Wheel size/tire size ....................... 279
Window curtain air bag
Display message ............................ 175
Operation ......................................... 45 Index
19

Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Energy consumption and the rate of engine,
transmission, brake and tire wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R observe the correct tire pressure.
R avoid carrying unnecessary weight.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking.
R monitor the vehicle's energy consumption. H
Environmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center for this purpose. Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to dispose of materials, first try to regenerate or re-use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual- 22
Genuine Mercedes-Benz partsIntroduction

ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number (VIN) when ordering genuine Mercedes-Benz
parts (Y page 282). Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet. Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you. Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or servicefacilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been subject to repair two or more times, and youhave directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial Service and vehicle operation
23Introduction Z

defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
Always bring the Maintenance Booklet with you
when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis- tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100. Vehicle operation outside the USA
If you drive your vehicle abroad, please note that
service facilities or replacement parts may not
be immediately available.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. Please consult an authorized
Mercedes-Benz Center for further information,
or write to the following address:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350 Operating safety
Important safety notes
Important safety notes G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You 24
Operating safetyIntroduction

G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If equipment on the diagnostics connection
is used, the starter battery may discharge. Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
R work on the drive system Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R the safety notes in this manual
R technical data for the vehicle
R traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
an authorized Mercedes-Benz Center or, if nec-
essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590. Operating safety
27Introduction Z