2017 MAZDA MODEL CX-5 mileage

6–2
Maintenance and Care
Essential Information
Introduction
Be careful not to hurt yourself when inspecting your vehicle, replacing \
a tire, or doing some
kind of maintenance such as car washing.
In particular, wear thick work gloves such as cotton gloves when touching areas that \
are diffi cult to see while inspecting or working on your vehicle. Doing inspectio\
ns or
procedures with your bare hands could cause injury.

If you are unsure about any procedure it describes, we strongly urge you to have a reliable
and quali fi ed service shop perform the work, preferably an Authorized Mazda Dealer.

Factory-trained Mazda technicians and genuine Mazda parts are best for y\
our vehicle.
Without this expertise and the parts that have been designed and made esp\
ecially for your
Mazda, inadequate, incomplete, and insuf fi cient servicing may result in problems. This
could lead to vehicle damage or an accident and injuries.

For expert advice and quality service, consult an Authorized Mazda Dealer.

To continue warranty eligibility and to protect your investment, it is yo\
ur responsibility to
properly maintain your vehicle according to factory recommended schedule\
s outlined in this
manual. As part of this you must keep your maintenance records, receipts, repair\
orders and
any other documents as evidence this maintenance was performed. You must present these
documents, should any warranty coverage disagreement occur. Failure to do so can result in
your warranty being voided either in whole or in part.

This evidence may consist of the following:
   The Mazda Scheduled Maintenance Record, refer to the Warranty Booklet, must be
completely fi lled out showing mileage, repair order number, date for each service, and
signed by a quali fi ed automotive service technician who service vehicles.
   Original copies of repair orders or other receipts that include the mile\
age and date the
vehicle was serviced. Each receipt should be signed by a quali fi ed automotive service
technician.
   For self maintenance, a statement that you completed the maintenance you\
rself,
displaying mileage and the date the work was performed. Also, receipts for the
replacement parts ( fl uid, fi lters, etc.) indicating the date and mileage must accompany this
statement.


NOTE
If you elect to perform maintenance yourself or have your vehicle servic\
ed at a location
other than an Authorized Mazda Dealer, Mazda requires that all fl uids, parts and materials
must meet Mazda standards for durability and performance as described in this manual.


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6–6
Maintenance and Care
Scheduled Maintenance
Remarks:
*1 The engine oil and fi lter must be changed at least once a year or within 12,000 km (7,500 mi\
les) since last
engine oil and fi lter change. Reset the engine oil data whenever replacing the engine oil\
regardless of the
message/wrench indicator light display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine \
coolant other than FL-22 may cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perfor\
m maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at the
recommended time or mileage/kilometer period to ensure long-term reliabi\
lity.
*4 If this component has been submerged in water, the oil should be replaced.
*5 Check the tire repair fl uid expiration date every year when performing the periodic maintenance.\
Replace the
tire repair fl uid bottle with new one before the expiration date.


Schedule 2
U.S.A. and Puerto Rico residents - Severe driving conditions maintenance interval
Maintenance Interval Number of months or kilometers (miles), whichever comes
fi rst.
Months 6 12 18 24 30 36 42 48 54 60 66 72
×1000 km 8 16 24 32 40 48 56 64 72 80 88 96
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Spark plugs Replace every 120,000 km (75,000 miles).
Air fi lter
*1 Replace when any equivalent timing of replacing engine oil.
(Max interval: 36 months or 60,000 km (37,500 miles))
Drive belts I I
Engine oil & fi lter Flexible
*2
Replace when wrench indicator light is ON. (Max interval: 12
months or 12,000 km (7,500 miles))
Fixed R R R R R R R R R R R R
Engine coolant
*3 Replace at
fi rst 192,000 km (120,000 miles) or 10 years;
after that, every 96,000 km (60,000 miles) or 5 years.
Engine coolant level I I I I I I I I I I I I
Fuel lines and hoses
*4 I I I
Hoses and tubes for emission
*4 I
Function of all lights I I I I I I I I I I I I
Brake lines, hoses and connections I I I
Brake and clutch fl uid level I I I I I I I I I I I I
Disc brakes I I I I I I
Tire (Rotation) Rotate when any equivalent timing of replacing engine oil.
(Max interval: 8,000 km (5,000 miles))
Tire in fl ation pressure and tire wear I I I I I I I I I I I I
Steering operation and linkages I I I
Front and rear suspension, ball joints and wheel
bearing axial play I
I I
Rear differential oil
*5
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6–7
Maintenance and Care
Scheduled Maintenance
Maintenance Interval Number of months or kilometers (miles), whichever comes
fi rst.
Months 6 12 18 24 30 36 42 48 54 60 66 72
×1000 km 8 16 24 32 40 48 56 64 72 80 88 96
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Transfer oil
*5
Driveshaft dust boots I I I
Bolts and nuts on chassis and body T T T
Exhaust system and heat shields Inspect every 72,000 km (45,000 miles) or 5 years.
All locks and hinges L L L L L L L L L L L L
Washer fl uid level I I I I I I I I I I I I
Emergency fl at tire repair kit (if installed)
*6 Inspect annually.
Cabin air fi lter Replace when any equivalent timing of replacing engine oil.
(Max interval:24 months or 48,000 km (30,000 miles))
Chart symbols:
I: Inspect: Inspect and clean, repair, adjust, fi ll up, or replace if necessary.
R: Replace
L: Lubricate
T: Tighten
Remarks:
*1 If the vehicle is operated in very dusty or sandy areas, clean and if ne\
cessary, replace the air fi lter more often
than the recommended intervals.
*2 Engine oil fl exible maintenance is available for U.S.A. and Puerto Rico residents who\
se vehicle is operated
mainly where none of the following conditions apply.
 Extended periods of idling or low-speed operation such as police car, taxi or driving school car
 Driving in dusty conditions If any do apply, follow fi xed maintenance.
The engine oil and fi lter must be changed at least once a year or within 12,000 km (7,500 mi\
les) since last
engine oil and fi lter change. Reset the engine oil data whenever replacing the engine oil\
regardless of the
message/wrench indicator light display.
*3 Use of FL-22 is recommended when replacing engine coolant. Using engine \
coolant other than FL-22 may cause serious damage to the engine and cooling system.
*4 According to state/provincial and federal regulations, failure to perfor\
m maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at the
recommended time or mileage/kilometer period to ensure long-term reliabi\
lity.
*5 If this component has been submerged in water, the oil should be replaced.
*6 Check the tire repair fl uid expiration date every year when performing the periodic maintenance.\
Replace the
tire repair fl uid bottle with new one before the expiration date.




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6–9
Maintenance and Care
Scheduled Maintenance
Remarks:
*1 Use of FL-22 is recommended when replacing engine coolant. Using engine \
coolant other than FL-22 may cause serious damage to the engine and cooling system.
*2 According to state/provincial and federal regulations, failure to perfor\
m maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at the
recommended time or mileage/kilometer period to ensure long-term reliabi\
lity.
*3 If this component has been submerged in water, the oil should be replaced.
*4 Check the tire repair fl uid expiration date every year when performing the periodic maintenance.\
Replace the
tire repair fl uid bottle with new one before the expiration date.


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8–3
Customer Information and Reporting Safety Defects
Customer Assistance
STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contact\
ing your dealership
management or it becomes necessary to have the components or wiring syst\
em for the
supplementary restraint system modifi ed to accommodate a person with certain medical
conditions in accordance with a certi fi ed physician, you can reach Mazda North American
Operations by one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including how to locate or contact a local Ma\
zda dealership in
the U.S., can be found here.

E-mail: click on “Contact Us” located on the “Inside Mazda” \
tab, or at the bottom of the
page at www.MazdaUSA.com

By phone at: 1 (800) 222-5500

By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you ef fi ciently and effectively, please help us by providing the following
information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identi fi cation Number (17 digits, noted on your registration or title or locate\
d on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)


If you live outside the U.S.A., please contact your nearest Mazda Distri\
butor.
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8–5
Customer Information and Reporting Safety Defects
Customer Assistance
California Customers
1. Mazda North American Operations participates in BBB AUTO LINE, a mediation/arbitration program administered by the Council of Better Business Burea\
us [4200
Wilson Boulevard, Arlington, Virginia 22203] through local Better Business Bureaus.
BBB AUTO LINE and Mazda have been certi fi ed by the Arbitration Certi fi cation
Program of the California Department of Consumer Affairs.
2. If you have a problem arising under a Mazda written warranty, we encourage you to bring it to our attention. If we are unable to resolve it, you may fi le a claim with BBB
AUTO LINE. Claims must be fi led with BBB AUTO LINE within six (6) months after
the expiration of the warranty.
3. To fi le a claim with BBB AUTO LINE, call 1-800-955-5100. There is no charge for the
call.
4. In order to fi le a claim with BBB AUTO LINE, you will have to provide your name and
address, the brand name and vehicle identi fi cation number (VIN) of your vehicle, and a
statement of the nature of your problem or complaint. You will also be asked to provide:
the approximate date of your acquisition of the vehicle, the vehicle's c\
urrent mileage,
the approximate date and mileage at the time any problem(s) were fi rst brought to the
attention of Mazda or one of our dealers, and a statement of the relief \
you are seeking.
5. BBB AUTO LINE staff may try to help resolve your dispute through mediation. If mediation is not successful, or if you do not wish to participate in med\
iation, claims
within the program's jurisdiction may be presented to an arbitrator at a\
n informal hearing.
The arbitrator's decision should ordinarily be issued within 40 days fro\
m the time your
complaint is fi led; there may be a delay of 7 days if you did not fi rst contact Mazda about
your problem, or a delay of up to 30 days if the arbitrator requests an \
inspection/report
by an impartial technical expert or further investigation and report by \
BBB AUTO LINE.
6. You are required to use BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22. You are also required to
use BBB AUTO LINE before exercising rights or seeking remedies created by Title I
of the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies not created by California Civil \
Code Section
1793.22 or Title I of the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
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8–10
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda
Dealers have the knowledge and the tools to keep your Mazda vehicle in t\
op condition.
If you have any questions or recommendations for improvement regarding t\
he service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend \
that you take
the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative.
Refer to Importer/Distributor on page 8-13 .

Please help us by providing the following information:


1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identifi cation Number (17 digits, noted on your registration or title or locate\
d on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

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8–12
Customer Information and Reporting Safety Defects
Customer Assistance
In order to serve you effi ciently and effectively, please help us by providing the following
information:


1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identi fi cation Number (17 digits, noted on your registration or title or locate\
d on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

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