2017 MAZDA MODEL CX-5 bluetooth

7.Prompt: “Deleting XXXXX... (Ex.
“John's phone”) (Registered voice tag)
Home (Registered l ocation). Is this
correct?”
8. Say: [Beep] “Yes”
9. Prompt: “XXXXX... (Ex. “John's
phone”) (Registered voice tag) Home
(Registered locat ion) deleted.”
(Complete deletion of the phonebook
data)
All data registere d to the Bluetooth
®
Hands-Free phonebook can be erased.
NOTE
Do this function only when parked. It is
too distracting to attempt while driving
and you may make too many errors to be
effective.
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Phonebook”
3. Prompt: “Select one of the following:
New entry, edit, l ist names, delete,
erase all or import contact.”
4. Say: [Beep] “Erase all”
5. Prompt: “Are you sure you want to
delete everything from your Hands
Free system phonebook?”
6. Say: [Beep] “Yes”
7. Prompt: “You are about to delete
everything from your Hands Free
system phonebook. Do you want to
continue?”
8. Say: [Beep] “Yes”
9. Prompt: “Please wait, deleting the
Hands Free system phonebook.”
10. Prompt: “Hands-Free system
phonebook deleted.”
Read-out of names registered to the
Bluetooth
® Hands-Free phonebook
Bluetooth
® Hands-Free can read out the
list of names registered to its phonebook.
1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “Phonebook”
3. Prompt: “Select one of the following:
New entry, edit, list names, delete,
erase all or import contact.”
4. Say: [Beep] “List names”
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Emergency calls
A call can be made to the emergency
phone number (112) using the voice input
command.
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Emergency”
3. Prompt: “Dialing “112”, is this
correct?”
4. Say: [Beep] “Yes”
5. Prompt: “Dialing”
▼Receiving an Incoming Call
1.
Prompt: “Incoming call, press the
pick-up button to answer”
2. To accept the call, press the pick-up
button.
To reject the call, press the hang-up
button.
▼Hanging Up a Call
Press the hang-up button during the call. A
beep sound will confirm that call is ended.
▼Mute
The microphone can be muted during a
call.
1. Press the talk butto
n with a short press.
2. Say: [Beep] “Mute”
3. Prompt: “Microphone muted”
Cancelling mute
1. Press the talk butto n with a short press.
2. Say: [Beep] “Mute off”
3. Prompt: “Microphone unmuted”
▼Transferring a Call from
Hands-Free to a Device (Mobile
Phone)
Communication betw
een the hands-free
unit and a device (Mobile phone) is
cancelled, and the line can be switched to
a standard call using a device (Mobile
phone).
1. Press the talk butto n with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt: “Transferred call to phone”
▼Transferring a Call from a Device
(Mobile Phone) to Hands-Free
Communication between devices (Mobile
phone) can be switched to Bluetooth
®
Hands-Free.
1. Press the talk butto
n with a short press.
2. Say: [Beep] “Transfer call”
3. Prompt: “Transferred call to Hands
Free system”
▼ Call interrupt
A call can be interr
upted to receive an
incoming call from a third party.
Switch to a new incoming call using the
following methods.
(Method 1)
1. Press the pick-up button.
2. Prompt: “Swapping calls.”
(Method 2)
1. Press the talk butto n with a short press.
2. Say: [Beep] “Swap calls”
3. Prompt: “Swapping calls.”
NOTE
•To refuse an incoming call, press the
hang-up button.
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2.Say: [Beep] “XXXX... send” (Say
DTMF code)
3. Prompt: “Sending XXXX... (DTMF
code)”Voice Recognition*
In this section, the basic operation of the
voice recognition is explained.
Activating Voice Recognition
To Activate the Main Menu: Press the
pick-up button or talk button with a short
press.
Ending Voice Recognition
Use one of the following methods:
•Press and hold the talk-button.
•Press the hang-up button.
Skipping Voice Guidance (for faster
operation)
Press and release the talk-button.
NOTE
•The Bluetooth® Hands-Free system is
operable several seconds after the
ignition is switched to ACC or ON
(requires less than 15 seconds).
•When operating the audio unit or the
A/C while using Bluetooth
®
Hands-Free, the beep sounds or voice
guidance (audio unit)/cannot be heard.

Tu t o r i a l
The tutorial explains how to use
Bluetooth
® Hands-Free.
To activate the tutorial, do the following:
1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “Tutorial”
3. Follow the prompts to receive the
appropriate voice guidance
instructions.
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Commands useable anytime during
voice recognition
“Help” or “Go Back” are commands
which can be used at anytime during voice
recognition.
Help function use
The help function informs the user of all
the available voice commands under the
current conditions.
1.Say: [Beep] “Help”
2. Follow the prompts to receive the
appropriate voice guidance
instructions.
Returning to previous operation
This command is for returning to the
previous operation while in the voice
recognition mode.
Say: [Beep] “Go Back”
To prevent a deterio ration in the voice
recognition rate and voice quality, the
following points should be observed:
•The voice recognition cannot be
performed while voic e guidance or the
beep sound is operating. Wait until
the voice guidance or the beep sound
is finished before saying your
commands.
•Dialects or different wording other than
hands-free prompts cannot be
recognised by voice recognition. Speak
in the wording specified by the voice
commands.
•It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
•Do not speak too slow or too loud.
•Speak clearly, without pausing between
words or numbers.
•Close the windows to reduce loud noises
from outside the vehicle, or turn down
the airflow of the air-conditioning
system while Bluetooth
® Hands-Free is
being used.
•Make sure the vents are not directing air
up towards the microphone.
NOTE
If the voice recognition performance is not
satisfactory.
Refer to Voice Recognition Learning
Function (Speaker Enrolment) (Type A) on
page 5-65.
Refer to Troubleshooting on page 5-67.
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Troubleshooting*
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service centre.
Phone:
(Germany)
0800 4263 738 (8:00―18:00 Central European Time)
(Except Germany)
00800 4263 7383 (8:00―18:00 Central European Time)
(Worldwide)
49 (0) 6838 907 287 (8:00―18:00 Central European Time)
We b :
http://www.mazdahandsfree.com
Bluetooth
® Device pairing, connection problems
Symptom CauseSolution method
Unable to perform pairing ―First make sure the device is com-
patible with the Bluetooth
® unit,
and then check whether the Blue-
tooth
® function and the Find Mode/
Visible setting*1 on the device are
turned on. If pairin g is still not pos-
sible after this, contact an expert re-
pairer, we recommend an Author-
ised Mazda Repairer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing inform
ation paired to
the Bluetooth
® unit or device is not
recognised correctly. Perform pairing using the following
procedure.•Clear “Mazda” stored in the de-
vice.
•Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
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SymptomCauseSolution method
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated.
Perform pairing again.
*1 Setting which detects the existe
nce of a device external to the Bluetooth® unit.
NOTE
•When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogramme the pairing information to the Bluetooth
® unit.
•If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
•Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and
on the vehicle.
•If Bluetooth®-enabled devices are used in the following locations or conditions,
connection via Bluetooth
® may not be possible.
•The device is in a location hidden from the unit such as behind or under a seat, or
inside the glove compartment.
•The device contacts or is covered by a metal object or body.
•The device is set to power-saving mode.
•Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and
Bluetooth
® audio. For example, device A can be connected as a Bluetooth® Hands-Free
device and device B can be connected as a Bluetooth
® audio device. However, the
following may occur when they are used at the same time.
•The Bluetooth® connection of the device is disconnected.
•Noise occurs in the Hands-Free audio.
•Hands-Free operates slowly.
Voice recognition related problems
Symptom CauseSolution method
Poor voice recognition
•Excessive, slow speech.•Excessive, forceful speech (shout-
ing).
•Speaking before the beep sound
has ended.
•Loud noise (speaking or noise from
outside/inside vehicle).
•Airflow from A/C is blowing
against the microphone.
•Speaking in off-standard expres-
sions (dialect). Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will imp
rove if no stop is
placed between the numbers.
False recognition of numbers
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SymptomCauseSolution method
Poor voice recognition There is a malfunction in the micro-
phone.A poor connection or malfunction
with the microphone may have oc-
curred. Consult an expert repairer,
we recommend an Authorised Maz-
da Repairer.
Phone-related voice recognition is
disabled There is a problem with the connec-
tion between the Bluetooth
® unit
and the device. If there is any malfunction after
checking the pairin
g situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognised The Bluetooth
® system is under a
condition in which recognition is
difficult. By carrying out the following meas-
ures, the rate of recognition will im-
prove.•Clear memory from the phonebook
which is not used very often.
•Avoid shortened names, use full
names. (Recognitio
n improves the
longer the name is. By not using
names such as “Mum”, “Dad”, rec-
ognition will improve.)
When operating the audio, a song
name is not recognised Song names cannot be recognised
by voice.
―
You want to skip guidance ―Guidance can be skipped by quickly
pressing and releasing the Talk but-
ton.
Regarding proble
ms with calls
Symptom CauseSolution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after start-
ing a call, the Bluetooth
® unit's
Noise Suppression function requires
time to adapt to the call environ-
ment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.
Other problems
Symptom
CauseSolution method
The indication for the remaining
battery is different between the ve-
hicle and the device The indication method is different
between the vehicle and the device.
―
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Home screen
IconFunction
Applications
Information such as average fuel economy, maintenance, and warn ings can be verified.
Depending on the grade and specification, the screen display ma y differ.
Entertainment
Operates audio such as the radio and CDs. The audio source most recently used is dis-
played. An audio source which can not be used at that time is skipped and the previous
audio source is displayed.
To change the audio source, select the
icon displayed at the bottom of the screen.
Communication
Bluetooth® related functions are available.
Navigation
Navigation screen is displayed (v ehicles with navigation system).
If the SD card for the navigation system is not inserted, the compass indicating the direc-
tion in which the vehicle is moving is displayed.
The compass may not indicate th e correct bearing when the vehicle is stopped or travel-
ling at a slow speed.
Settings
Overall setting menu (Such a s display, sound, Bluetooth® and Language).
Depending on the grade and specification, the screen display ma y differ.
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