2017 MAZDA MODEL CX-3 ECO mode

6–64
Maintenance and Care
Appearance Care
*Some models.
Underbody Maintenance
Road chemicals and salt used for ice and
snow removal and solvents used for dust
control may collect on the underbody. If
not removed, they will speed up rusting
and deterioration of such underbody parts
as fuel lines, frame, À oor pan, and exhaust
system, even though these parts may be
coated with anti-corrosive material.

Thoroughly À ush the underbody and wheel
housings with lukewarm or cold water at
the end of each winter. Try also to do this
every month.

Pay special attention to these areas
because they easily hide mud and dirt.
It will do more harm than good to wet
down the road grime without removing
it.

The lower edges of doors, rocker panels,
and frame members have drain holes that
should not be clogged. Water trapped there
will cause rusting.
WARNING
Dry off brakes that have become
wet by driving slowly, releasing the
accelerator pedal and lightly applying
the brakes several times until the brake
performance returns to normal:
Driving with wet brakes is dangerous.
Increased stopping distance or the
vehicle pulling to one side when
braking could result in a serious
accident. Light braking will indicate
whether the brakes have been aff ected.

Aluminum Wheel Maintenance *
A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.
CAUTION
Do not use any detergent other than
mild detergent. Before using any
detergent, verify the ingredients.
Otherwise, the product could discolor
or stain the aluminum wheels.

N O T E
 


y Do not use a wire brush or any abrasive
cleaner, polishing compound, or solvent
on aluminum wheels. They may damage
the coating.
 


y Always use a sponge or soft cloth to
clean the wheels.
  Rinse the wheels thoroughly with
lukewarm or cold water. Also, be sure
to clean the wheels after driving on
dusty or salted roads to help prevent
corrosion.
 


y Avoid washing your vehicle in an
automatic car wash that uses high-
speed or hard brushes.
 


y (18-inch wheel vehicle) 
 If your aluminum wheels lose luster,
apply wax which contains no polishing
powder.

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6–66
Maintenance and Care
Appearance Care
*Some models.
WARNING
If a seat belt appears frayed or has
abrasions, have it replaced by an
Authorized Mazda Dealer:
If a seat belts is used under such a
condition, it cannot function at its full
capacity which could result in serious
injury or death.

Use a mild detergent to remove soiling
from a seat belt:
If organic solvents are used for
cleaning the seat belts or they
become stained or bleached, there
is the possibility of them becoming
weakened and as a result, they may
not function at their full capacity
which could cause serious injury or
death.

N O T E
Clean seat belts diligently if they get
dirty. Leaving them uncleaned will make
it dif¿ cult to clean them later, and it may
affect the smooth retracting of the seat
belt.

Vinyl Upholstery Maintenance
Remove dust and dirt from the vinyl
upholstery using a brush or vacuum.
Remove soiling from vinyl upholstery
using a leather and vinyl upholstery
cleaner.
Upholstery and Synthetic Leather
Maintenance
F a b r i c
1. Clean the soiled area by lightly dabbing
it with a soft cloth soaked in a mild
detergent (approx. 5%) diluted with
water.
2. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.

Synthetic leather
1. Remove dust and sand using a vacuum
cleaner.
2. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5%) diluted with water.
3. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.

Leather Upholstery Maintenance *
1. Remove dust and sand using a vacuum
cleaner.
2. Wipe off the soiled area with a soft
cloth and a suitable, special cleaner or
a soft cloth soaked in a mild detergent
(about 5%) diluted with water.
3. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.
4. Remove moisture with a dry, soft cloth
and allow the leather to further dry in
a well-ventilated, shaded area. If the
leather gets wet such as from rain,
remove the moisture and dry it as soon
as possible.

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6–67
Maintenance and Care
Appearance Care
*Some models.
N O T E
 


y Because genuine leather is a natural
material, its surface is not uniform and
it may have natural scars, scratches,
and wrinkles.
 


y To maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.
 


y If the leather upholstery comes into
contact with any of the following, clean
it immediately.
  Leaving it uncleaned could cause
premature wear, mold, or stains.
 


y Sand or dirt



y Grease or oil, such as hand cream



y Alcohol, such as in cosmetic or hair
dressing items
 


y If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such as
hardening and shrinkage.
 


y Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car under
direct sunlight for long periods, shade
the interior using sunshades.
 


y Do not leave vinyl products on the
leather upholstery for long periods.
They may affect the leather quality
and coloring. If the cabin temperature
becomes hot, the vinyl may deteriorate
and adhere to the genuine leather.

Plastic Part Maintenance
CAUTION
Do not use polishing agents.
Depending on the product ingredients,
they could cause discoloration, stains,
cracks or peeling of the coating.

Instrument Panel Top
Maintenance
1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx.
5%) diluted with water.
2. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.

Active Driving Display
Maintenance *
The combiner and mirror surface have
a special coating. When cleaning it, do
not use a hard cloth, a cloth with a rough
surface, or cleaning detergent. Use a ¿ ne-
textured, soft cloth.
If a chemical solvent gets on the combiner
or mirror surface, wipe it off immediately.
Otherwise, they could be damaged and the
surface coating could be scratched.
Panel Maintenance
If a panel becomes soiled, wipe it off with
a soft cloth soaked in clean water and
thoroughly wrung out.
If some areas require further cleaning, use
the following procedure:

1. Wipe the soiled area with a soft cloth
soaked in a mild detergent (approx. 5
%) diluted with water.
2. Wipe off the remaining detergent using
a cloth soaked in clean water and
wrung out well.

N O T E
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be scratched
easily.

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7–31
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
Signal Warning


AWD Warning
Light
*
When the light is turned on
If the AWD warning light illuminates, contact an Authorized Mazda Dealer.
y Illuminates when there is an abnormality with the AWD system.
y Illuminates if there is too much difference in tire radius between the front and rear wheels.
When the light is À ashing
Park the vehicle in a safe place. After a few moments, if the warning light stops À ashing,
you can resume driving. If the light does not stop À ashing, contact an Authorized Mazda
Dealer.
y Flashes when the differential oil temperature is abnormally high.
y Flashes when there is a continuous large difference between front and rear wheel rotation,
such as when trying to pull away from an icy surface or when trying to remove the vehicle
from mud, sand or similar conditions.


Air Bag/Front Seat
Belt Pretensioner
System Warning
Light A system malfunction is indicated if the warning light constantly À ashes, constantly
illuminates or does not illuminate at all when the ignition is switched ON. If any of these
occur, consult an Authorized Mazda Dealer as soon as possible. The system may not operate
in an accident. WARNING
Never tamper with the air bag/pretensioner systems and always have an Authorized
Mazda Dealer perform all servicing and repairs:
Self-servicing or tampering with the systems is dangerous. An air bag/pretensioner
could accidentally activate or become disabled causing serious injury or death.


(Flashing)
Tire Pressure
Monitoring System
Warning Light
* If the tire pressure monitoring system has a malfunction, the tire pressure warning
light À ashes for about 1 minute when the ignition is switched ON and then continues
illuminating. Have your vehicle checked by an Authorized Mazda Dealer as soon as
possible.
WARNING
If the tire pressure monitoring system warning light illuminates or fl ashes, or the tire
pressure warning beep sound is heard, decrease vehicle speed immediately and avoid
sudden maneuvering and braking:
If the tire pressure monitoring system warning light illuminates or fl ashes, or the tire
pressure warning beep sound is heard, it is dangerous to drive the vehicle at high
speeds, or perform sudden maneuvering or braking. Vehicle drivability could worsen
and result in an accident.
To determine if you have a slow leak or a fl at, pull over to a safe position where you can
check the visual condition of the tire and determine if you have enough air to proceed
to a place where air may be added and the system monitored again by an Authorized
Mazda Dealer or a tire repair station.

Do not ignore the TPMS Warning Light:
Ignoring the TPMS warning light is dangerous, even if you know why it is illuminated.
Have the problem taken care of as soon as possible before it develops into a more
serious situation that could lead to tire failure and a dangerous accident.
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7–35
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
Signal Warning Action to be taken


Door-Ajar
Warning Light The light turns on if any door is not closed
securely. Close the door securely.

Low Washer
Fluid Level
Warning Light
* This warning light indicates that little washer À uid
remains. Add washer À uid (page 6-32 ).

(Illuminate)
Tire Pressure
Monitoring
System Warning
Light
* When the warning light illuminates, and the
warning beep sound is heard (about 3 seconds),
tire pressure is too low in one or more tires.
WARNING
If the tire pressure monitoring system warning
light illuminates or fl ashes, or the tire pressure
warning beep sound is heard, decrease
vehicle speed immediately and avoid sudden
maneuvering and braking:
If the tire pressure monitoring system
warning light illuminates or fl ashes, or the
tire pressure warning beep sound is heard,
it is dangerous to drive the vehicle at high
speeds, or perform sudden maneuvering or
braking. Vehicle drivability could worsen and
result in an accident.
To determine if you have a slow leak or a
fl at, pull over to a safe position where you
can check the visual condition of the tire and
determine if you have enough air to proceed
to a place where air may be added and the
system monitored again by an Authorized
Mazda Dealer or a tire repair station.

Do not ignore the TPMS Warning Light:
Ignoring the TPMS warning light is
dangerous, even if you know why it is
illuminated. Have the problem taken care of
as soon as possible before it develops into a
more serious situation that could lead to tire
failure and a dangerous accident. Inspect the tires and adjust to the
speci¿ ed inÀ ation pressure (page 6-42 ).
N O T E
y Perform tire pressure adjustment when
the tires are cold. Tire pressure will
vary according to the tire temperature,
therefore let the vehicle stand for 1
hour or only drive it 1.6 km (1 mile) or
less before adjusting the tire pressures.
When pressure is adjusted on hot tires
to the cold inÀ ation pressure, the TPMS
warning light/beep may turn on after
the tires cool and pressure drops below
speci¿ cation.
Also, an illuminated TPMS warning
light, resulting from the tire air
pressure dropping due to cold ambient
temperature will remain illuminated
even if the ambient temperature rises.
In this case, it will also be necessary to
adjust the tire air pressures. If the TPMS
warning light illuminates due to a drop
in tire air pressure, make sure to check
and adjust the tire air pressures.
y Tires lose air naturally over time and
the TPMS cannot tell if the tires are
getting too soft over time or you have
a À at. However, when you ¿ nd one low
tire in a set of four-that is an indication
of trouble; you should have someone
drive the vehicle slowly forward so you
can inspect any low tire for cuts and any
metal objects sticking through tread or
sidewall. Put a few drops of water in the
valve stem to see if it bubbles indicating
a bad valve. Leaks need to be addressed
by more than simply reinÀ ating the tire
as leaks are dangerous — take it to an
Authorized Mazda Dealer.
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7–41
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
Key Removed from Vehicle
Warning Beep
Vehicles with advanced keyless function
If the key is taken out of the vehicle while
the ignition is not switched OFF and
all the doors are closed, the beep which
sounds outside of the vehicle will be heard
6 times, the beep which sounds inside
the vehicle will be heard 6 times, and the
KEY warning light (red) in the instrument
cluster À ashes continuously to notify
the driver that the ignition has not been
switched OFF.
Vehicles without advanced keyless
function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, a beep will be heard
in the cabin 6 times and the KEY warning
light (red) in the instrument cluster turns
on continuously to notify the driver that
the ignition has not been switched OFF.
N O T E
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor signal reception area.

Request Switch Inoperable
Warning Beep (With the advanced
keyless function)
If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a key being carried,
a beep will be heard outside for about 2
seconds to notify the driver that the door
or liftgate cannot be locked.
Key Left-in-luggage Compartment
Warning Beep (With the advanced
keyless function)
If the key is left in the luggage
compartment with all the doors locked and
the liftgate closed, a beep will be heard
outside for about 10 seconds to notify
the driver that the key is in the luggage
compartment. In this case, take out the
key by pressing the electric liftgate opener
and opening the liftgate. The key taken
out of the luggage compartment may
not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-8 ).
Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If all the doors and luggage compartment
are locked using another key while the key
is left in the cabin, the beep which sounds
outside of the vehicle will be heard for
about 10 seconds to notify the driver that
the key is in the cabin. In this case, take
out the key by opening the door. A key
taken out of the vehicle using this method
may not operate because its functions have
been temporarily stopped. To restore the
key's functions, perform the applicable
procedure (page 3-8 ).
Tire InÀ ation Pressure Warning
Beep *
The warning beep sound will be heard
for about 3 seconds when there is any
abnormality in tire inÀ ation pressures
(page 4-126 ).
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8–6
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition.
In our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your dealer.
If the cause of your dissatisfaction cannot adequately be addressed by normal dealership
procedures, we recommend that you take the following steps:
STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General Manager.
STEP 2: Contact the Mazda Regional Of¿ ce
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc. Regional Of¿ ce nearest you for such arrangements. Regional Of¿ ce address
and phone numbers are shown (page 8-8 ).
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satis¿ ed, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800) 263-
4680.
Provide the Department with the following information:


1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identi¿ cation Number (VIN). Refer to the Vehicle Identi¿ cation Number on page
9-2 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction


The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.

Please recognize that the resolution of service problems in most cases requires the use of
your Mazda dealer's service facilities, personnel and equipment. We urge you to follow the
above three steps in sequence for most effective results.
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8–9
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized Mazda
Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
STEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
STEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative.
Refer to Importer/Distributor on page 8-12 .

Please help us by providing the following information:


1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identi¿ cation Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

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