2017 LINCOLN NAVIGATOR CD player

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Make sure your device is unlocked before connecting it to SYNC 3.
The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during very
hot or cold temperatures.
This is a device limitation.
SYNC 3 does not recog-
nize my device when I start
my vehicle.
Make sure you connect the device to SYNC 3 and that you have
started the media player on your device.
This is a device-dependent feature.
Bluetooth audio does not
stream. The device is not connected.
Make sure that all song details are populated.
Your music files may not contain the
correct artist, song title, album or genre
information.
SYNC 3 does not recog-
nize music that is on my
device. Try replacing the corrupt file with a new version.
The file may be corrupted.
Some devices require you to change the USB settings from mass
storage to media transfer protocol class.
The song may have copyright protection
that does not allow it to play.
Convert the file to a supported format. See Entertainment (page 378).
The file format is not supported by SYNC
3.
Perform a master reset. See Settings (page 417).
The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.
The device has a lock screen enabled.
439
Navigator (TB5) Canada/United States of America, enUSA, First Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the names stored on your media player or USB flash
drive. It is able to make some exceptions for very popular artist names
(for example, U2) such that you can always use the English pronunci-
ation for these artists.
You may be saying the foreign names
using the currently selected language for
SYNC 3.
The SYNC 3 voice control
system is having trouble
recognizing foreign tracks,
artists, albums, genres and
playlist names from my
media player or USB flash
drive.
SYNC 3 uses a synthetically generated voice rather than pre-recorded
human voice.
SYNC 3 uses text-to-speech voice prompt
technology.
The system generates
voice prompts and the
pronunciation of some
words may not be accurate
for my language. SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna").
448
Navigator (TB5) Canada/United States of America, enUSA, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holdin\
g the Radio Power
button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then resume
using the SYNC 3 system.
449
Navigator (TB5) Canada/United States of America, enUSA, First Printing SYNC™ 3

Cruise control
See: Using Cruise Control................................199
Customer Assistance
..................................238
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................86 Type 1 - Conventional
(Non-Configurable)...........................................87
Type 2 - Configurable..........................................87
Direction Indicators
........................................88
Lane Change..........................................................88
Doors and Locks..............................................61
Drive Control
.................................................207
Driver Select Suspension.................................207
Driver and Passenger Airbags....................43 Children and Airbags...........................................44
Proper Driver and Front Passenger Seating
Adjustment.........................................................43
Driving Aids
....................................................201
Driving Hints..................................................228
Driving Through Water...............................229
DRL See: Daytime Running Lamps...........................86 E
Economical Driving
......................................228
Emission Control System............................166
On-Board Diagnostics (OBD-II)........................167
Readiness for Inspection and Maintenance
(I/M) Testing......................................................168
End User License Agreement...................488 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................488
Engine Block Heater
.....................................157
Using the Engine Block Heater.......................158
Engine Coolant Check................................268 Adding Coolant...................................................268
Coolant Change..................................................270
Engine Coolant Temperature
Management...................................................272
Fail-Safe Cooling................................................270
Recycled Coolant...............................................270
Severe Climates..................................................270
Engine Immobilizer See: Passive Anti-Theft System
........................70
Engine Oil Check.........................................266 Adding Engine Oil..............................................266
Engine Oil Dipstick......................................266
Engine Specifications..................................328 Drivebelt Routing................................................328 Entertainment................................................378
AM/FM Radio.......................................................380
Apps........................................................................\
391
Bluetooth Stereo or USB..................................389
CD (If equipped)..................................................388
HD Radio ™ Information (If Available)..............
384
SIRIUS® Satellite Radio (If Activated).............380
Sources.................................................................379
Supported Media Players, Formats and Metadata Information....................................
391
USB Ports..............................................................391
Environment......................................................15
Essential Towing Checks...........................220 Before Towing a Trailer.....................................225
Hitches...................................................................221
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................226
Safety Chains......................................................224
Trailer Brakes.......................................................224
Trailer Hitch Cover.............................................220
Trailer Lamps.......................................................224
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7–Pin
Connector).......................................................220
When Towing a Trailer......................................225
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
521
Navigator (TB5) Canada/United States of America, enUSA, First Printing Index

Remote Start...................................................127
Automatic Settings..............................................128
Repairing Minor Paint Damage
.................292
Replacement Parts Recommendation........12 Collision Repairs.....................................................13
Scheduled Maintenance and Mechanical
Repairs.................................................................12
Warranty on Replacement Parts.........................
13
Replacing a Lost Key or Remote Control............................................................53
Reporting Safety Defects (Canada Only)..............................................................244
Reporting Safety Defects (U.S. Only).......244
Roadside Assistance
....................................231
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................232
Vehicles Sold in Canada: Roadside Assistance Program Coverage........................................232
Vehicles Sold in Canada: Using Roadside Assistance.......................................................232
Vehicles Sold in the United States: Getting Roadside Assistance......................................231
Vehicles Sold in the United States: Using Roadside Assistance......................................231
Roadside Emergencies
................................231
Roof Racks and Load Carriers...................210 Adjusting the Crossbar......................................210 Running-In
See: Breaking-In.................................................228
Running Out of Fuel......................................161 Adding Fuel From a Portable Fuel
Container...........................................................161
Filling a Portable Fuel Container......................161
S
Safety Canopy™...............................................45
Safety Precautions........................................159
Satellite Radio
...............................................343
Satellite Radio Electronic Serial Number
(ESN)..................................................................345
Satellite Radio Reception Factors..................344
SIRIUS® Satellite Radio Service......................344
Troubleshooting..................................................345
Scheduled Maintenance Record..............468
Scheduled Maintenance............................456
Seatbelt Extension.........................................39
Seatbelt Height Adjustment.........................35 Second Row Comfort Guide..............................36
Seatbelt Reminder
..........................................37
Belt-Minder™...........................................................37
Seatbelts...........................................................32 Principle of Operation..........................................32 Seatbelt Warning Lamp and Indicator
Chime..............................................................36
Conditions of operation.......................................37
Seats.................................................................129
Security..............................................................70
Self-Leveling Suspension
..........................208
Settings............................................................417 911 Assist...............................................................424
Ambient Lighting................................................432
Bluetooth..............................................................420
Clock......................................................................420
Display...................................................................433
General.................................................................430
Media Player.........................................................418
Mobile Apps.........................................................428
Navigation............................................................426
Phone.....................................................................421
Radio......................................................................425
Sound......................................................................417
Valet Mode...........................................................434
Vehicle...................................................................432
Voice Control.......................................................433
Wi-Fi........................................................................\
431
Side Airbags
.....................................................44
Sitting in the Correct Position....................129
Snow Chains See: Using Snow Chains...................................312
526
Navigator (TB5) Canada/United States of America, enUSA, First Printing Index