
Security
Passive Anti-Theft System............................75
Anti-Theft Alarm..............................................76
Steering Wheel
Adjusting the Steering Wheel......................78
Audio Control
...................................................79
Voice Control
...................................................80
Cruise Control
.................................................80
Information Display Control
.........................80
Heated Steering Wheel..................................81
Wipers and Washers
Windshield Wipers
.........................................82
Autowipers.......................................................82
Windshield Washers
.......................................84
Lighting
Lighting Control
..............................................85
Autolamps.........................................................85
Instrument Lighting Dimmer........................86
Headlamp Exit Delay
......................................87
Daytime Running Lamps
...............................87 Automatic High Beam Control
....................88
Adaptive Headlamps.....................................89
Direction Indicators
........................................90
Welcome Lighting
............................................91
Interior Lamps
...................................................91
Ambient Lighting
............................................92
Windows and Mirrors
Power Windows
..............................................93
Global Opening and Closing.......................94
Exterior Mirrors
................................................94
Interior Mirror
...................................................97
Sun Visors.........................................................98
Sun Shades......................................................98
Moonroof..........................................................98
Instrument Cluster
Gauges..............................................................101
Warning Lamps and Indicators..................103
Audible Warnings and Indicators..............107
Information Displays
General Information......................................108 Information Messages
...................................114
Climate Control
Automatic Climate Control..........................134
Hints on Controlling the Interior Climate.........................................................136
Heated Windows and Mirrors....................137
Cabin Air Filter
...............................................138
Remote Start...................................................138
Seats
Sitting in the Correct Position....................139
Head Restraints
.............................................139
Power Seats.....................................................141
Memory Function..........................................145
Rear Seats.......................................................146
Heated Seats
..................................................147
Climate Controlled Seats
............................148
Rear Seat Armrest
.........................................150
Universal Garage Door Opener
Universal Garage Door Opener
.................151
2
MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents

Towing
Towing a Trailer.............................................249
Recommended Towing Weights..............250
Essential Towing Checks...........................252
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Post-Crash Alert System.............................264
Transporting the Vehicle............................264
Towing Points
................................................265
Customer Assistance
Getting the Services You Need
................267 In California (U.S. Only)...............................268
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................269
Utilizing the Mediation/Arbitration Program (Canada Only)...........................................270
Getting Assistance Outside the U.S. and Canada.........................................................271
Ordering Additional Owner's Literature....................................................272
Reporting Safety Defects (U.S. Only).......273
Reporting Safety Defects (Canada Only)............................................................273
Fuses
Fuse Specification Chart
............................275
Changing a Fuse..........................................292
Maintenance
General Information
....................................295
Opening and Closing the Hood...............295
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301 Engine Oil Check..........................................301
Oil Change Indicator Reset.......................302
Engine Coolant Check................................303
Automatic Transmission Fluid Check......307
Brake Fluid Check..........................................311
Washer Fluid Check......................................312
Fuel Filter
.........................................................312
Changing the 12V Battery...........................312
Checking the Wiper Blades........................314
Changing the Wiper Blades........................314
Adjusting the Headlamps............................315
Changing a Bulb
............................................316
Bulb Specification Chart..............................316
Changing the Engine Air Filter..................319
Vehicle Care
General Information.....................................320
Cleaning Products
.......................................320
Cleaning the Exterior
....................................321
Waxing............................................................322
Cleaning the Engine....................................322
Cleaning the Windows and Wiper Blades.........................................................323
4
MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents

Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340

FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with advanced restraints systems,
properly restrain children 12 and under
in a rear seating position. Failure to follow
this could seriously increase the risk of injury
or death. Sitting improperly, out of position or
with the seatback reclined too far can
take weight off the seat cushion and affect
the decision of the passenger sensing
system, resulting in serious injury or death
in the event of a crash. Always sit upright
against your seat back, with your feet on the
floor. Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger sensing
system. This could seriously increase the risk
of injury or death. This system works with sensors that are part
of the front passenger seat and seatbelt to
detect the presence of a properly-seated
occupant and determine if the front
passenger’
s frontal airbag should be enabled
(may inflate) or not. The front passenger sensing system uses a
passenger airbag status indicator that
illuminates indicating that the front
passenger frontal airbag is either ON
(enabled) or OFF (disabled).
The indicator lamp is in the center stack of
the instrument panel.
Note:
The passenger airbag status indicator
OFF and ON indicator lamps illuminate for
a short period of time when you first switch
the ignition on to confirm it is functional. The front passenger sensing system is
designed to disable (will not inflate) the front
passenger frontal airbag when the front
passenger seat is unoccupied, or a rear
facing infant seat, a forward-facing child
restraint, or a booster seat is detected. Even
with this technology, parents are strongly
encouraged to always properly restrain
children in the rear seat. The sensor also
turns off the passenger front airbag and
seat-mounted side airbag when the
passenger seat is empty.
• When the front passenger sensing
system disables (will not inflate) the front
passenger frontal airbag, the passenger
airbag status indicator will illuminate the
OFF lamp and stay lit to remind you that
the front passenger frontal airbag is
disabled.
• If the child restraint has been installed
and the passenger airbag status indicator
illuminates the ON lamp, then turn the
vehicle off, remove the child restraint
from the vehicle and reinstall the restraint
following the child restraint
manufacturer's instructions.
47
MKZ (CC9) Canada/United States of America, enUSA, First Printing Supplementary Restraints SystemE181984

Status
LED.
Remote start orextension
successful.
Solid green.
Remote stop
successful; vehicle off.
Solid red.
Remote start or stopfailed.
Blinking red.
Waiting for statusupdate.
Blinking green.
Remote Starting your Vehicle
Note: You must press each button within
three seconds of each other. Your vehicle
will not remote start if you do not follow this
sequence. The label on your transmitter details the
starting procedure.
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The
exterior lamps flash twice.
A tone sounds if the system fails to start,
unless quiet start is on. Quiet start runs the
blower fan at a slower speed to reduce
noise. You can switch this feature on or off
in the information display. See General
Information (page 108).
Note: You must press the push button
ignition switch on the instrument panel once
while applying the brake pedal before
driving your vehicle. The power windows do not work during
remote start and the radio does not turn on
automatically.
The parking lamps remain on and your
vehicle will run for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
the duration is set to 10 minutes, the duration
extends by another 10 minutes. For example,
if your vehicle had been running from the
first remote start for 5 minutes, your vehicle
continues to run now for a total of 20
minutes. You can extend the engine running
time duration to a maximum of 30 minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
Press the button once. Your
vehicle and the parking lamps turn
off.
58
MKZ (CC9) Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE138626 E138625

When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if:
•
The ignition is on.
• The ignition is off and the transmission
is not in park (P).
Autolock (If Equipped)
Autolock locks all the doors when:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h).
Autolock repeats when:
• You open then close any door while the
ignition is on and your vehicle speed is
9 mph (15 km/h)
or lower.
• Your vehicle reaches a speed greater
than
12 mph (20 km/h). Autounlock
Autounlock unlocks all the doors when:
•
The ignition is on, all the doors are
closed, and your vehicle has been
moving at a speed greater than
12 mph
(20 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to the accessory
position.
• You open the driver door within 10
minutes of switching the ignition off or to
accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autolock and
Autounlock
Note: You can switch autounlock and
autolock on or off independently of each
other. Autolock is not configurable in all markets.
If the autolock settings are not available in
your information display, then the system is
not configurable.
See General Information
(page 108).
Illuminated Entry
The interior lamps and some exterior lamps
illuminate when you unlock the doors with
the remote control.
The illuminated entry system will turn off the
lights if:
• The ignition is on.
• You press the remote control lock button.
• After 25 seconds of illumination.
The lights do not turn off if:
• You turn them on with the lamp control.
• Any door is open.
Illuminated Exit
The interior lamps and some exterior lamps
illuminate when all doors are closed and you
switch the ignition off.
68
MKZ (CC9) Canada/United States of America, enUSA, First Printing Locks

The lamps will turn off if all the doors remain
closed and:
•
25 seconds have elapsed.
• You press the push button ignition
switch.
Battery Saver
If you leave the courtesy lamps, interior
lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
the ignition off.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave the ignition switched on, it shuts
off when it detects a certain amount of
battery drain, or after 45 minutes.
Luggage Compartment
From Inside Your Vehicle Press the button on the instrument
panel to open the luggage
compartment. With the Remote Control Press twice within three seconds
to open the luggage compartment.
From Outside Your Vehicle Press the exterior release button to open the
luggage compartment. Your vehicle must be
unlocked or have an intelligent access
transmitter within 3 ft (1 m) of the luggage
compartment.
Power Decklid
(If Equipped) WARNINGS
Make sure all persons are clear of the
power decklid area before using the
power decklid control. Keep keys out of the reach of children.
Do not allow children to operate or play
near an open or moving power decklid. You
should supervise the operation of the power
decklid at all times. Note:
Do not drive with the decklid open
unless you switch off the power feature.
Make sure the decklid is fully closed before
you drive your vehicle.
You can switch the power decklid feature on
or off in the information display. See
General
Information (page 108). The remote control
and instrument panel button will still operate
the decklid regardless of the setting.
69
MKZ (CC9) Canada/United States of America, enUSA, First Printing LocksE138633 E138630 E205262

•
press 3·4 to save personal code 2
• press
5·6 to save personal code 3
• press
7·8 to save personal code 4
• press
9·0 to save personal code 5.
You may also program a personal entry code
using the touchscreen.
See Settings (page
457).
Tips:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The factory-set code will work even if you
have set your own personal code.
Recalling Memory Positions
The programmed entry codes will recall
driver memory positions as follows:
• Entry code 1 will recall driver 1 memory
positions.
• Entry code 2 will recall driver 2 memory
positions.
• Entry code 3 will recall driver 3 memory
positions. Note:
Personal entry codes 4 and 5 will not
recall memory positions.
Erasing a Personal Code
1. Enter the factory-set 5-digit code.
2. Press and release
1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for two seconds. You
must do this within five seconds of
completing Step 2.
All personal codes are now erased and only
the factory-set 5–digit code will work.
Anti-Scan Feature
The keypad will go into an anti-scan mode
if you enter the wrong code seven times (35
consecutive button presses). This mode
disables the keypad for one minute and the
keypad lamp will flash.
The anti-scan feature will turn off after:
• one minute of keypad inactivity
• pressing the unlock button on the remote
control •
switching the ignition on
• unlocking your vehicle using intelligent
access.
Unlocking and Locking the Doors
To Unlock the Driver Door
Enter the factory-set 5-digit code or your
personal code. You must press each number
within five seconds of each other. The
interior lamps will illuminate.
Note: All doors will unlock if you enable the
all-door unlocking mode.
See Locking and
Unlocking (page 65).
To Unlock All Doors
Enter the factory-set code or your personal
code, then press
3·4 within five seconds.
To Lock All Doors
Press and hold 7·8 and 9·0 at the same time
(with the driver door closed). You do not
need to enter the keypad code first.
72
MKZ (CC9) Canada/United States of America, enUSA, First Printing Locks