2017 LINCOLN MKZ ESP

Website
www.navigation.com/sync
You need to specify the make and model of
your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to HERE
by going to www.here.com/mapcreator.
HERE evaluates all reported map errors and
responds with the result of their investigation
by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico. APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3 AppLink
enabled smartphone apps. Once an app is
running through AppLink, you can control
main features of the app through voice
commands and steering wheel controls.
Note:
Available AppLink enabled apps will
vary by market.
Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit: Websites
owner.lincoln.com
www.syncmyride.ca Websites
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded. Some
apps will work automatically with no setup.
Other apps will want you to configure your
personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: We encourage you to review the
smartphone app ’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
Applink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay.
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Note:
In order to use an app with SYNC 3,
the App needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device. Action and Descrip-
tion
Menu Item
SYNC 3 will search
and connect to
compatible app(s)
running on your
mobile device.
Connect Mobile
Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device. The connected device sends data to Ford in
the United States. The information is
encrypted and includes your VIN, SYNC 3
module number, odometer, usage statistics
and debugging information. We retain this
data for only as long as necessary to provide
this service, troubleshoot, and improve
products and services and to offer you
products and services that may interest you
where allowed by law.
Note:
You must enable mobile apps for each
connected device the first time you select a
mobile app using the system.
Note: Ford reserves the right to limit
functionality or deactivate mobile apps at
any time.
Note: Standard data rates apply. Ford is not
responsible for any additional charges you
may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
You can enable and disable apps through
settings. See Settings (page 457). App Permissions
The system organizes the App permissions
into groups. You can grant these group
permissions individually. You can change a
permission group status any time when not
driving, by using the settings menu. While in
the settings menu, you can also see the data
included in each group.
When you launch an app using SYNC 3, the
system may ask you to grant certain
permissions, for example Vehicle information,
Driving characteristics, GPS and Speed,
and/or Push notifications. You can enable all
groups or none of them during the initial app
permissions prompts. The settings menu
offers individual group permission control.
Note:
You are only prompted to grant
permissions the first time you use an app
with SYNC 3.
Note: If you disable group permissions, apps
will still be enabled to work with SYNC 3
unless you deactivate All Apps in the settings
menu.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

SiriusXM Traffic and Travel Link (If
Equipped) WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. Note:
SiriusXM Traffic and Travel Link may
not be available in all markets.
Note: In order to use SiriusXM Traffic and
Travel Link, your vehicle must have
navigation.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic and click
on Coverage map and details for a complete
listing of all traffic areas covered by SiriusXM
Traffic and Travel Link. Note:
Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the SiriusXM
Traffic and Travel Link services or its use in
vehicles.
When you subscribe to SiriusXM Traffic and
Travel Link, it can help you locate the best
gas prices, find movie listings, get current
traffic alerts, view the current weather map,
get accurate ski conditions and see scores
to current sports games. Action and Description
Menu Item
Touch these buttons to identify traffic incidents on your route, near your vehicle ’s current location
or near any of your favorite places, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to your vehicle ’s location or on an active
navigation route.
Fuel Prices
Touch this button to view nearby movie theaters and their show times, if \
available.
Movie Listings
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MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Navigation Preferences
Action and Description
Menu Item
Navigation Preferences You can adjust how the system provides prompts.
Guidance Prompts
Then select any of the following:
Voice and Tones
Voice Only
Tones Only
Mobile Apps
You can enable the control of compatible
mobile apps running on your Bluetooth or
USB device on SYNC 3. In order to enable
mobile apps, SYNC 3 requires user consent
to send and receive app authorization
information and updates using the data plan
associated with the connected device. The connected devices sends data to Ford
in the United States. The encrypted
information includes your VIN, SYNC 3
module number, anonymous usage statistics
and debugging information. Updates may
take place automatically.
Note:
Standard data rates will apply. Ford
is not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
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Action and Description
Menu Item
Request Update
Grant or deny permissions to all apps at once.
All Apps
Grant or deny an individual app particular permissions. App permissions \
are organized into groups. By pressing
the info book icon, you can see which signals are included in each group\
.
There may also be SYNC 3
enabled apps listed under
these options.
Note: Ford and Lincoln are not responsible
or liable for any damages or loss of privacy
relating to usage of an app, or dissemination
of any vehicle data that you approve Ford
and Lincoln to provide to an app. General
Access and adjust the system settings, voice
features, as well as phone, navigation and
wireless settings. Menu Item
Select to have the touchscreen display in English, Spanish or French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Select to have the system beep to confirm choices made through the touch\
-
screen.
Touch Screen Beep
When you activate this option, the system automatically updates when you\
have
an available Internet connection through a Wi-Fi network or mobile conne\
ction.
Automatic System Updates
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Wi-Fi Issues
Possible solution
Possible cause
Issue
Position the vehicle close to the hotspot with
the front of the vehicle facing the hotspot
direction and remove obstacles if possible.
Other Wi-Fi, Bluetooth, microwave and cord-
less phones may cause interference.
Weak signal probably due to distance from
the hotspot, obstruction or high interference.
Disconnecting after successful connection.
If the vehicle is equipped with heated wind-
shield, try positioning the vehicle so that the
windshield is not facing the hotspot. If you
have metallic window tinting but not on the
windshield, position the vehicle to face the
hotspot. If all windows are tinted, you can
open the windows in the direction of the
hotspot if that is feasible.
There may be an obstruction between SYNC
3 and the hotspot.
Poor signal seen by Sync despite being near
a hotspot.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try again.
The hotspot was defined as a hidden network.
A hotspot is not listed in the list of available
networks.
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Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands and the media voice
commands at the beginning of their respective sections.
You may be using the wrong voice
commands.
SYNC 3 does not under-
stand what I am saying. Refer to the audio display during an active voice session to find a list
of voice commands there.
Wait for the system to prompt you before you state your command.
You may be speaking too soon or at the
wrong time.
Review the media voice commands at the beginning of the media
section.
You may be using the wrong voice
commands.
SYNC 3 does not under-
stand the name of a song
or artist. Say the song or artist name exactly as it is displayed on your device.
For example, say "Play Artist Prince" or "Play song Purple Rain".
You may not be saying the name exactly
as it appears on your device. Make sure you are saying the complete title such as "California remix
featuring Jennifer Nettles".
If there are any abbreviations in the name, like ESPN or CNN, you
have to spell those: "E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album, and playlists names do not
have any special characters like *, - or +.
The song or artist name may have some
special characters that are not being
recognized by SYNC 3.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when you
sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you have
your vehicle serviced at the proper times.
These intervals serve two purposes; one is
to maintain the reliability of your vehicle and
the second is to keep your cost of owning
your vehicle down.
It is your responsibility to have all scheduled
maintenance performed and to make sure
that the materials used meet the
specifications identified in this owner's
manual. See Capacities and Specifications
(page 367).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the operation
of your vehicle. Ask your dealership about
the training and certification their technicians
have received.
Genuine Ford and Motorcraft® Replacement
Parts
Dealerships stock Ford, Motorcraft and
Ford-authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed at
your dealership carry a nationwide 24-month
or unlimited mile (kilometer) parts and labor
limited warranty.
If you do not use Ford authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one stop
shopping. They can perform any services
that are required on your vehicle, from
general maintenance to collision repairs.
Note:
Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved reliability,
durability and resale value. To maintain the
proper performance of your vehicle and its
emission control systems, make sure you
have scheduled maintenance performed at
the designated intervals.
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