
Lincoln Drive Control consists of the
following systems:
•
Continuously controlled damping
dynamically adjusts the shock absorbers
stiffness in real time to match the road
surface and driver inputs. This system
continuously monitors your vehicle ’s
motion (roll, pitch, bounce), suspension
position, load, speed, road conditions,
and steering to adjust the suspension
damping for optimal vehicle control.
• Electronically power-assisted steering
adjusts steering effort and feel based on
your vehicle speed and your inputs.
• Active noise control utilizes your vehicle
electronics to enhance the acoustic
experience.
• Electronic stability control and traction
control maintain your vehicle control in
adverse conditions or high performance
driving.
• Electronic throttle control enhances the
powertrain response to your inputs. Using Lincoln Drive Control
You can configure which of the Drive Control
modes are active when your vehicle is in
drive (D) or in sport (S). The configuration
remains active until modified from the main
menu on the information display.
These systems have a range of modes which
you can choose from in order to customize
your ideal driving experience:
•
Comfort – Provides a more relaxed
driving experience, maximizing comfort.
Your steering effort decreases and the
suspension movement is more fluid.
Comfort mode is ideal when you desire
enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the composure
demanded from a luxury vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens, with
an emphasis on handling and control.
The engine responds more directly to
your inputs and takes on a more powerful
tone. Sport mode is ideal for use during
more spirited driving.
You can change your vehicle's Drive Control
settings from the menu on the display
screen. See General Information (page 108).
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the gears
early. Do not labor the engine.
Do not tow during the first 1000 miles (1600
kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds. •
Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings. •
Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal
while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle. Note:
Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Driving Hints

Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Customer Assistance

Maintain coolant concentration within 48%
to 50%, which equates to a freeze point
between -30°F (-34°C) and -34°F (-37°C).
Coolant concentration should be checked
using a refractometer. We recommend,
Robinair® Coolant and Battery Refractometer
75240 (Rotunda tool part number:
ROB75240). We do not recommend the use
of hydrometers or coolant test strips for
measuring coolant concentration.
Note:
Automotive fluids are not
interchangeable. Do not use coolant or
windshield washer fluid outside of its
specified function and vehicle location.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
Adding Coolant WARNING
Never remove the coolant reservoir
cap while the engine is running or hot. It is very important to use prediluted coolant
meeting the correct specification in order to
avoid plugging the small passageways in the
engine cooling system. See Capacities and
Specifications (page 374). Incorrect
prediluted coolant use can cause damage
not covered by the vehicle Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant meeting the correct specification. See Capacities and
Specifications
(page 367).
3. Add enough prediluted coolant to reach
the correct level.
4. Replace the coolant reservoir cap, turn it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. Note:
During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Do not mix different colors or types of
prediluted coolant in your vehicle. Mixing of
prediluted coolant or using an incorrect
prediluted coolant may harm the engine or
cooling system components and may not be
covered by the vehicle Warranty.
In case of emergency, you can add a large
amount of water without prediluted coolant
in order to reach a vehicle service location.
On arrival do the following:
1. Drain the cooling system.
2. Chemically clean the cooling system. We
recommend Motorcraft Premium Cooling
System Flush.
3. Refill with prediluted coolant as soon as possible.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance

If you tow a trailer with your vehicle, the
engine may temporarily reach higher a
temperature during severe operating
conditions, for example ascending a long or
steep grade in high ambient temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle speed
caused by reduced engine power. In order
to manage the engine coolant temperature.
Your vehicle may enter this mode if certain
high-temperature and high-load conditions
take place. The amount of speed reduction
depends on vehicle loading, grade and
ambient temperature. If this occurs, there is
no need to pull off the road. You can
continue to drive your vehicle.
The air conditioning may automatically turn
on and off during severe operating
conditions to protect the engine from
overheating. When the coolant temperature
decreases to the normal operating
temperature, the air conditioning turns on.
If the coolant temperature gauge moves fully
into the red zone, or if the coolant
temperature warning or service engine soon
messages appear in your information display,
do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. After
several minutes, if the temperature does
not drop, follow the remaining steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue. AUTOMATIC TRANSMISSION
FLUID CHECK
6F35/HF35 transmission
(If Equipped)
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission does
not consume fluid. However, the fluid level
should be checked if the transmission is not
working properly, (For example: if the
transmission slips or shifts slowly) or if you
notice some sign of fluid leakage.
See
Scheduled Maintenance (page 495).
Do not use supplemental transmission fluid
additives, treatments or cleaning agents. The
use of these materials may affect
transmission operation and result in damage
to internal transmission components.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance

6F50/6F55 Transmission (If Equipped)
WARNINGS
The dipstick cap and surrounding
components may be hot; gloves are
recommended. Use gloves when moving the air filter
assembly. Components will be hot.
Note:
Automatic transmission fluid expands
when warmed. To obtain an accurate fluid
check, drive the vehicle until it is warmed up
(approximately 20 miles [30 kilometers]). If
your vehicle has been operated for an
extended period at high speeds, in city traffic
during hot weather or pulling a trailer, the
vehicle should be turned off until normal
operating temperatures are reached to allow
the fluid to cool before checking. Depending
on vehicle use, cooling times could take up
to 30 minutes or longer. Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission does
not consume fluid. However, the fluid level
should be checked if the transmission is not
working properly. For example, if the
transmission slips or shifts slowly or if you
notice some sign of fluid leakage.
1.
Drive the vehicle 20 miles (30 kilometers)
or until it reaches normal operating
temperature
2. Park the vehicle on a level surface and engage the parking brake.
3. With the parking brake engaged and your
foot on the brake pedal, start the engine
and move the gearshift lever through all
of the gear ranges. Allow a minimum of
10 seconds for each gear to engage.
4. Put the gearshift lever in
P (Park) and
leave the engine running.
Note: You will need to move the air filter
assembly to access the transmission
dipstick. 5.
Remove the dipstick, wiping it clean with
a clean, dry lint free rag. If necessary,
refer to Under hood overview in this
chapter for the location of the dipstick.
6. Install the dipstick making sure it is fully seated in the filler tube by turning it to
the locked position.
7. Remove the dipstick and inspect the fluid
level. The fluid should be in the
designated areas for normal operating
temperature.
Moving the Air Filter Assembly (Accessing
the Dipstick) WARNING
Do not run engine with the air filter
disconnected.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance

5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp. The horizontal edge of the
brighter light should touch the horizontal
reference line.
6. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
The horizontal aim does not require any
adjustment for this vehicle. If a fault occurs,
have the system checked by an authorized
dealer. CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate
normal changes in pressure. Condensation
can be a natural by-product of this design.
When moist air enters the lamp assembly
through the vents, there is a possibility that
condensation can occur when the
temperature is cold. When normal
condensation occurs, a thin film of mist can
form on the interior of the lens. The thin mist
eventually clears and exits through the vents
during normal operation. Clearing time may
take as long as 48 hours under dry weather
conditions.
Examples of acceptable condensation are:
•
Presence of thin mist (no streaks, drip
marks or droplets).
• Fine mist covers less than 50% of the
lens. Examples of unacceptable moisture (usually
caused by a lamp water leak) are:
•
Water puddle inside the lamp.
• Large water droplets, drip marks or
streaks present on the interior of the lens.
Take your vehicle to a dealer for service if
any of the above conditions of unacceptable
moisture are present.
Replacing Bulbs
For replacing bulbs, see your authorized
dealer.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the chart
below. Headlamp bulbs must be marked with
an authorized “D.O.T. ” for North America to
make sure they have the proper lamp
performance, light brightness, light pattern,
and safe visibility. The correct bulbs will not
damage the lamp assembly or void the lamp
assembly warranty and will provide quality
bulb illumination time.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing MaintenanceE150095

A. P: Indicates a tire, designated by the
Tire and Rim Association, that may be
used for service on cars, sport utility
vehicles, minivans and light trucks.
Note:
If your tire size does not begin with a
letter this may mean it is designated by
either the European Tire and Rim
Technical Organization or the Japan Tire
Manufacturing Association.
B.
215: Indicates the nominal width of
the tire in millimeters from sidewall edge
to sidewall edge. In general, the larger
the number, the wider the tire.
C.
65: Indicates the aspect ratio which
gives the tire's ratio of height to width.
D.
R: Indicates a radial type tire.
E.
15: Indicates the wheel or rim
diameter in inches. If you change your
wheel size, you will have to purchase
new tires to match the new wheel
diameter. F.
95: Indicates the tire's load index. It
is an index that relates to how much
weight a tire can carry. You may find this
information in your owner’ s manual. If
not, contact a local tire dealer.
Note: You may not find this information
on all tires because it is not required by
federal law.
G.
H: Indicates the tire's speed rating.
The speed rating denotes the speed at
which a tire is designed to be driven for
extended periods of time under a
standard condition of load and inflation
pressure. The tires on your vehicle may
operate at different conditions for load
and inflation pressure. These speed
ratings may need to be adjusted for the
difference in conditions. The ratings
range from 81 mph (130 km/h) to 186
mph (299 km/h). These ratings are listed
in the following chart.
Note: You may not find this information
on all tires because it is not required by
federal law. mph ( km/h)
Letter rating
81 mph (130 km/h)
M
87 mph (140 km/h)
N
99 mph (159 km/h)
Q
106 mph (171 km/h)
R
112 mph (180 km/h)
S
118 mph (190 km/h)
T
124 mph (200 km/h)
U
130 mph (210 km/h)
H
149 mph (240 km/h)
V
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Wheels and Tires