Cleaning the Engine.....................................316
Cleaning the Windows and Wiper Blades..........................................................317
Cleaning the Interior.....................................317
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................319
Cleaning Leather Seats..............................320
Repairing Minor Paint Damage
.................320
Cleaning the Alloy Wheels.........................321
Vehicle Storage
.............................................321
Wheels and Tires
Tire Sealant and Inflator Kit.......................324
Tire Care..........................................................331
Using Summer Tires....................................345
Using Snow Chains
......................................346
Tire Pressure Monitoring System
.............347
Technical Specifications.............................352
Capacities and Specifications
Engine Specifications
..................................354
Motorcraft Parts
............................................355
Vehicle Identification Number..................356 Vehicle Certification Label
.........................356
Transmission Code Designation
...............357
Capacities and Specifications...................358
Audio System
General Information.....................................363
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................364
Media Hub......................................................366
SYNC™ 3
General Information
.....................................367
Home Screen
................................................384
Using Voice Recognition............................385
Entertainment................................................396
Climate............................................................409
Phone
...............................................................413
Navigation.......................................................421
Electric Vehicle Information
........................431
Apps
.................................................................438
Settings...........................................................442
SYNC™ 3 Troubleshooting
..........................458 Accessories
Accessories....................................................475
Lincoln Protect
Lincoln Protect...............................................477
Scheduled Maintenance
General Maintenance Information...........479
Normal Scheduled Maintenance..............484
Special Operating Conditions Scheduled
Maintenance.............................................486
Scheduled Maintenance Record..............489
Appendices
End User License Agreement..................509
Type Approvals
.............................................528
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents
3. The transmission is not in park (P) for
vehicles with automatic transmissions or
the parking brake is released for vehicles
with manual transmissions.
4. The lighting control is in the autolamps position.
5. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily override
autolamp control.
When switched off in the information display,
the daytime running lamps are off in all
lighting control switch positions. AUTOMATIC HIGH BEAM
CONTROL (If Equipped)
The system will automatically turn on your
high beams if it is dark enough and no other
traffic is present. When it detects the
headlights of an approaching vehicle, the tail
lamps of the preceding vehicle or street
lighting, the system will turn off the high
beams before they distract other drivers. The
low beams remain on.
Note: If it appears that automatic control of
the high beams is not functioning properly,
check the windshield in front of the camera
for a blockage. A clear view of the road is
required for proper system operation. Have
any windshield damage in the area of the
camera ’s field-of-view repaired.
Note: If the system detects a blockage, for
example bird droppings, bug splatter, snow
or ice, the system will go into low beam
mode until you clear the blockage. A
message may also appear in the instrument
cluster display noting the front camera is
blocked. Note:
Typical road dust, dirt and water spots
will not affect the performance of the
automatic high beam system. However, in
cold or inclement weather conditions, you
will notice a decrease in the availability of
the high beam system, especially at start up.
If you want to change the beam state
independently of the system, you may switch
the high beams on or off using the
multifunction switch. Automatic control will
resume when conditions are correct.
Note: Modification of the vehicle ride height
such as using much larger tires, may
degrade feature performance.
A camera sensor, centrally mounted behind
the windshield of your vehicle, continuously
monitors conditions to decide when to switch
the high beams off and on.
Once the system is active, the high beams
will switch on if:
• the ambient light level is low enough
• there is no traffic in front of the vehicle
• the vehicle speed is greater than
approximately
32 mph (52 km/h).
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Tire Pressure Monitoring System
Action
Message
Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure
Monitoring System (page 347).
Tire Pressure Low
Displays when the tire pressure monitoring system is malfunctioning. If \
the warning stays on orcontinues to come on, contact your authorized dealer.
See Tire Pressure Monitoring System
(page 347).
Tire Pressure Monitor Fault
Displayed when a tire pressure sensor is malfunctioning, or your spare t\
ire is in use. For more
information on how the system operates under these conditions, See Tire Pressure Monitoring System
(page 347). If the warning stays on or continues to come on, contact your authorize\
d dealer as soon as possible.
Tire Pressure Sensor Fault
Traction Control Action
Message
Displays when the traction control system has been switched off or on.
See Using Traction
Control (page 201).
Traction Control Off / On
Displays when a spinout has occurred and your vehicle has activated the \
hazard warning flashers.
Spinout Detected Hazards Activated
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During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled. Once
the battery is reconnected and after driving
the vehicle, the engine may continue to
operate for three to five seconds after the
key is turned to off. This is a normal
condition.
Braking:
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode. Your fuel economy should improve
throughout your hybrid's break-in period. As
with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep in
mind these tips:
•
Keep the tires properly inflated and only
use the recommended size.
• Aggressive driving increases the amount
of energy required to move your vehicle.
In general, you can achieve better fuel
economy with mild to moderate
acceleration and deceleration. Moderate
braking is particularly important since it
allows you to maximize the energy
captured by the regenerative braking
system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits. •
Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to drive
immediately after starting.
EV+ Mode
Your vehicle will recognize your frequent
destinations and allow for more EV driving
as you approach them. For example, when
nearing your home it should be easier to stay
in electric mode. The EV indicator will display
EV+ when this mode is active. You should
see this approximately 1/8 mile (200 meters)
from a frequent destination. See Information
Displays (page 108).
Note: Frequent destinations are learned by
your vehicle after two to four weeks of use.
To add a destination immediately, perform
the following process: cycle the ignition on
for 2 seconds, but do not start your vehicle,
then off for 2 seconds. Repeat the process
10 times. This location is now programmed
for EV+. You can clear these destinations
with a Driving History reset through the
Settings menu.
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If Your Vehicle Gets Stuck In Mud or
Snow
Note:
Do not rock your vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock your vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
you may be able to rock it out by shifting
between forward and reverse gears,
stopping between shifts in a steady pattern.
Press lightly on the accelerator in each gear.
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PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving braking
system, aftermarket roof racks,
suspension, steering system, tire
construction and wheel and tire size may
change the handling characteristics of your
vehicle and may adversely affect the
performance of the electronic stability control
system. In addition, installing any stereo
loudspeakers may interfere with and
adversely affect the electronic stability
control system. Install any aftermarket stereo
loudspeaker as far as possible from the front
center console, the tunnel, and the front
seats in order to minimize the risk of
interfering with the electronic stability control
sensors. Reducing the effectiveness of the
electronic stability control system could lead
to an increased risk of loss of vehicle control,
vehicle rollover, personal injury and death. WARNINGS
Remember that even advanced
technology cannot defy the laws of
physics. It’ s always possible to lose control
of a vehicle due to inappropriate driver input
for the conditions. Aggressive driving on any
road condition can cause you to lose control
of your vehicle increasing the risk of personal
injury or property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires have
exceeded their ability to grip the road; this
could reduce the operator’ s ability to control
the vehicle potentially resulting in a loss of
vehicle control, vehicle rollover, personal
injury and death. If your electronic stability
control system activates, SLOW DOWN. The system automatically turns on each time
you switch the ignition on.
If a fault occurs in either the stability control
or the traction control system, you may
experience the following conditions:•
The stability and traction control light
illuminates steadily.
• The stability control and traction control
systems do not enhance your vehicle's
ability to maintain traction of the wheels.
If a driving condition activates either the
stability control or the traction control system
you may experience the following conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and your
foot is not on the brake, the brake pedal
may move as the system applies higher
brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
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Parallel Park Out Assist automatically steers
your vehicle out of a parallel parking space
(hands-free) while you control the
accelerator, gearshift and brakes. The system
visually and audibly guides you to enter
traffic.
Note:
The Blind Spot Information System
does not detect traffic alongside or behind
your vehicle during a park assist maneuver.
The system may not correctly operate in any
of the following conditions:
• You use a spare tire or a tire significantly
worn more than the other tires.
• One or more tires are improperly inflated.
• You try to park on a tight curve.
• Something passes between the front
bumper and the parking space (a
pedestrian or cyclist). •
The edge of the neighboring parked
vehicle is high off the ground (for
example, a bus, tow truck or flatbed
truck).
• The weather conditions are poor (heavy
rain, snow, fog, etc).
Note: Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. Covered sensors
can affect the system's accuracy. Do not
clean the sensors with sharp objects.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves
or cause ultrasonic interference (motorcycle
exhaust, truck air brakes or horns).
Do not use the system if:
• You have attached a bike rack, trailer or
other object near the sensors on the front
or rear of your vehicle.
• You have attached an overhanging
object (surfboard) to the roof. •
A foreign object damages or obstructs
the front or rear bumper or side sensors.
• The correct tire size is not in use on your
vehicle (for example, a mini-spare tire).
Using Active Park Assist - Parallel Parking Press the button located on the
center console near the gearshift
lever or the right side of the center
stack once.
When driving at a speed less than 22 mph
(35 km/h) the system automatically scans
both sides of your vehicle for an available
parking space. The system displays a
message and a corresponding graphic to
indicate it is searching for a parking space.
Use the direction indicator to select
searching either to the left-hand side or
right-hand side of your vehicle. If the
direction indicators are not used, the system
defaults to the passenger side of your
vehicle.
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The system does not offer a particular space
The sensors may be covered (for example, snow, ice or dirt buildup). Covered sensors can affect the system's functionality.
There is not enough room in the parking space for your vehicle to safely\
park.
There is not enough space for the parking maneuver on the opposite side \
of the parking space.
The parking space is farther than 5 ft (1.5 m) or closer than 16 in (0.4 m) away.
Your vehicle is going faster than
22 mph (35 km/h) for parallel and 19 mph (30 km/h) for perpendicular parking. The system does not position the vehicle where I want in the space
Your vehicle is rolling in the opposite direction of the transmission (r\
olling forward with reverse [R] selected).
An irregular curb along the parking space prevents the system from align\
ing your vehicle properly.
Vehicles or objects bordering the space may not be positioned correctly.
You pulled your vehicle too far past the parking space.
The tires may not be installed or maintained correctly (not inflated co\
rrectly, improper size, or of different sizes).
A repair or alteration has changed detection capabilities.
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