2017 LINCOLN MKZ HYBRID trailer

Pre-Collision Assist......................................244
Drive Control..................................................247
Load Carrying
Load Limit.......................................................249
Towing
Towing a Trailer
.............................................254
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Collision, Damage or Fire Event...............264
Post-Crash Alert System............................265 Transporting the Vehicle............................266
Towing Points................................................267
Customer Assistance
Getting the Services You Need
................268
In California (U.S. Only)...............................269
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................270
Utilizing the Mediation/Arbitration Program (Canada Only)
............................................271
Getting Assistance Outside the U.S. and Canada........................................................272
Ordering Additional Owner's Literature....................................................273
Reporting Safety Defects (U.S. Only)
.......274
Reporting Safety Defects (Canada Only)............................................................274
Fuses
Fuse Specification Chart............................276
Changing a Fuse..........................................293
Maintenance
General Information....................................296 Opening and Closing the Hood...............296
Under Hood Overview................................297
Engine Oil Dipstick......................................299
Engine Oil Check.........................................299
Oil Change Indicator Reset.......................300
Engine Coolant Check................................300
Automatic Transmission Fluid Check......305
Brake Fluid Check.......................................305
Washer Fluid Check....................................306
Fuel Filter.......................................................306
Changing the 12V Battery..........................306
Checking the Wiper Blades.......................308
Changing the Wiper Blades
......................308
Adjusting the Headlamps
..........................309
Changing a Bulb
............................................310
Bulb Specification Chart
..............................310
Changing the Engine Air Filter...................313
Vehicle Care
General Information
......................................314
Cleaning Products.........................................314
Cleaning the Exterior
....................................315
Waxing..............................................................316
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents

AUTO HOLD
WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking brake. You must remain in your vehicle when
the system turns on. At all times, you
are responsible for controlling your vehicle,
supervising the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death. The system will turn off if a malfunction
is apparent. Failure to take care may
result in the loss of control of your vehicle,
serious personal injury or death. Auto Hold is a feature that uses your
vehicle's brake to hold your vehicle at a stop
once your vehicle has reached a standstill
condition. For example, Auto Hold can assist
you while stopping at traffic lights or while
in traffic jams by holding the brake pressure
for you once you bring your vehicle to a stop. Switch Auto Hold off during vehicle or trailer
towing.
Note:
In case of a malfunction in the system
while Auto Hold actively holds the vehicle
(for example, low power supply), a message
appears in the information display. If you see
this message, press the brake pedal
immediately.
Note: Auto Hold only activates if the system
recognizes it is applying enough brake
pressure. On a steep hill or incline, you may
need to press the brake pedal to activate
the Auto Hold system.
Note: When the parking brake automatically
applies, the red brake lamp appears. This is
normal. When you press the accelerator
pedal, the drive away release feature
automatically releases the parking brake.
Note: Auto Hold works on all road gradients
and in reverse (R). Press the Auto Hold button to switch the
system on and off. The Auto Hold indicator
light illuminates in the Auto Hold button
when the system is on.
199
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing BrakesE227185

PRINCIPLE OF OPERATION
WARNINGS
To help avoid personal injury, please
read and understand the limitations of
the system as contained in this section.
Sensing is only an aid for some (generally
large and fixed) objects when moving on a
flat surface at parking speeds. Certain
objects with surfaces that absorb ultrasonic
waves, surrounding vehicle's parking aid
systems, traffic control systems, fluorescent
lamps, inclement weather, air brakes, and
external motors and fans may also affect the
function of the sensing system; this may
include reduced performance or a false
activation. To help avoid personal injury, always
use caution when in reverse (R) and
when using the sensing system. WARNINGS
This system is not designed to prevent
contact with small or moving objects.
The system is designed to provide a warning
to assist the driver in detecting large
stationary objects to avoid damaging your
vehicle. The system may not detect smaller
objects, particularly those close to the
ground. Certain add-on devices such as large
trailer hitches, bike or surfboard racks
and any device that may block the normal
detection zone of the system, may create
false beeps. Note:
Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. If the sensors
are covered, the system’ s accuracy can be
affected. Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage to the
bumper or fascia, leaving it misaligned or
bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alarms. Note:
The sensing system cannot be turned
off when a MyKey is present. See Principle
of Operation (page 59).
Note: If you attach certain add-on devices
such as a trailer or bike rack, the rear
sensing system may detect that add-on
device and therefore provide warnings. It is
suggested that you disable the rear sensing
system when you attach an add-on device
to your vehicle to prevent these warnings.
The sensing system warns the driver of
obstacles within a certain range of your
vehicle. The system turns on automatically
whenever you switch the ignition on. You can turn the system on or off
by pressing the parking aid button.
If your vehicle does not have a
parking aid button, the system can be
switched off through the information display
menu or from the pop-up message that
appears once you shift the transmission into
reverse (R).
See General Information (page
108).
If a fault is present in the system, a warning
message appears in the information display.
See
Information Messages (page 119).
205
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Parking AidsE139213

Parallel Park Out Assist automatically steers
your vehicle out of a parallel parking space
(hands-free) while you control the
accelerator, gearshift and brakes. The system
visually and audibly guides you to enter
traffic.
Note:
The Blind Spot Information System
does not detect traffic alongside or behind
your vehicle during a park assist maneuver.
The system may not correctly operate in any
of the following conditions:
• You use a spare tire or a tire significantly
worn more than the other tires.
• One or more tires are improperly inflated.
• You try to park on a tight curve.
• Something passes between the front
bumper and the parking space (a
pedestrian or cyclist). •
The edge of the neighboring parked
vehicle is high off the ground (for
example, a bus, tow truck or flatbed
truck).
• The weather conditions are poor (heavy
rain, snow, fog, etc).
Note: Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. Covered sensors
can affect the system's accuracy. Do not
clean the sensors with sharp objects.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves
or cause ultrasonic interference (motorcycle
exhaust, truck air brakes or horns).
Do not use the system if:
• You have attached a bike rack, trailer or
other object near the sensors on the front
or rear of your vehicle.
• You have attached an overhanging
object (surfboard) to the roof. •
A foreign object damages or obstructs
the front or rear bumper or side sensors.
• The correct tire size is not in use on your
vehicle (for example, a mini-spare tire).
Using Active Park Assist - Parallel Parking Press the button located on the
center console near the gearshift
lever or the right side of the center
stack once.
When driving at a speed less than 22 mph
(35 km/h) the system automatically scans
both sides of your vehicle for an available
parking space. The system displays a
message and a corresponding graphic to
indicate it is searching for a parking space.
Use the direction indicator to select
searching either to the left-hand side or
right-hand side of your vehicle. If the
direction indicators are not used, the system
defaults to the passenger side of your
vehicle.
210
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Parking AidsE146186

Using the Rear View Camera System
The rear view camera system displays what
is behind your vehicle when you place the
transmission in reverse (R).
The system uses three types of guides to
help you see what is behind your vehicle:
•
Active guidelines: Show the intended
path of your vehicle when reversing.
• Fixed guidelines: Show the actual path
your vehicle is moving in while reversing
in a straight line. This can be helpful
when backing into a parking space or
aligning your vehicle with another object
behind you.
• Centerline (if applicable): Helps align the
center of your vehicle with an object
(trailer).
Note: If the transmission is in reverse (R) and
the luggage compartment is ajar, no rear
view camera features will display.
Note: If the image comes on while the
transmission is not in reverse (R), have the
system inspected by an authorized dealer. Note:
When towing, the camera only sees
what you are towing behind your vehicle.
This might not provide adequate coverage
and you might not see some objects. In some
vehicles, the guidelines may disappear once
you connect the trailer tow connector.
The camera may not operate correctly under
the following conditions:
• Nighttime or dark areas if the reverse
lamps are not operating.
• Mud, water or debris obstructs the
camera's view. Clean the lens with a soft,
lint-free cloth and non-abrasive cleaner.
• The camera is misaligned due to damage
to the rear of your vehicle.
To access any of the rear view camera
system settings, make the following
selections in the touch screen when the
transmission is not in reverse (R):
• Menu > Vehicle > Camera Settings
After changing a system setting, the touch
screen shows a preview of the selected
features. Guidelines and the Centerline
Note:
Active guidelines and fixed guidelines
are only available when the transmission is
in reverse (R).
Note: The centerline is only available if
Active or Fixed guidelines are on.
218
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Parking Aids

•
Press and release SET+ or SET-. When
you select km/h as the display
measurement in the information display,
the set speed changes in approximately
2 km/h increments. When you select mph
as the display measurement in the
information display, the set speed
changes in approximately 1 mph
increments.
• Press the accelerator or brake pedal until
you reach the desired speed. Press and
release
SET+.
• Press and hold
SET+ or SET-. Release
the control when you reach the desired
speed.
Canceling the Set Speed
Press and release
CNCL or tap the brake
pedal. The set speed does not erase.
Resuming the Set Speed
Press and release
RES.
Switching Cruise Control Off
Press and release
OFF when the system is
in stand by mode or switch the ignition off. Note:
You erase the set speed when you
switch the system off.
USING ADAPTIVE CRUISE
CONTROL
(If Equipped) WARNINGS
Always pay close attention to changing
road conditions when using adaptive
cruise control. The system does not replace
attentive driving. Failing to pay attention to
the road may result in a crash, serious injury
or death. Adaptive cruise control does not detect
stationary or slow moving vehicles
below
6 mph (10 km/h). Do not use adaptive cruise control on
winding roads, in heavy traffic or when
the road surface is slippery. This could result
in loss of vehicle control, serious injury or
death. WARNINGS
Do not use adaptive cruise control
when towing a trailer that has trailer
brakes. The auto-brake component of the
adaptive cruise control system does not
operate the trailer brakes. Using adaptive
cruise control when towing a trailer that has
trailer brakes may result in the loss of vehicle
control, which could result in serious injury. Adaptive cruise control is not a crash
warning or avoidance system.
Adaptive cruise control does not detect
pedestrians or objects in the road.
Adaptive cruise control does not detect
oncoming vehicles in the same lane.
Do not use the system in poor visibility,
for example fog, heavy rain, spray or
snow. Do not use the adaptive cruise control
when entering or leaving a highway,
on roads with intersections or roundabouts
or non-vehicular traffic or roads that are
winding, slippery, unpaved, or steep slopes.
222
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Cruise Control

A "blocked" condition can be cleared in two
ways:
•
After the blockage in front of the sensors
is removed or the rainfall/snowfall rate
decreases or stops, drive for a few
minutes in traffic to allow the sensors to
detect passing vehicles.
• By cycling the ignition from ON to OFF
and then back ON.
Note: If your vehicle has a tow bar with a
factory equipped trailer tow module and it
is towing a trailer, the sensors will
automatically turn the Blind Spot Information
System off. If your vehicle has a tow bar but
no factory equipped trailer tow module, it is
recommended to turn the Blind Spot
Information System off manually. Operating
the Blind Spot Information System with a
trailer attached will cause poor system
performance. System Errors
If the system senses a problem with the left
or right sensor, the telltale will illuminate and
a message will appear in the information
display. See Information Messages (page
119).
Switching the System Off and On
You can temporarily switch the Blind Spot
Information System off in the information
display. See General Information (page 108).
When the Blind Spot Information System
switches off, you will not receive alerts and
the information display shows a system off
message. The telltale in the cluster also
illuminates. When you switch the Blind Spot
Information System on or off, the alert
indicators flash twice.
Note: The Blind Spot Information System
remembers the last selected on or off setting.
You can also have the Blind Spot Information
System switched off permanently at an
authorized dealer. Once switched off
permanently, the system can only be
switched back on at an authorized dealer. CROSS TRAFFIC ALERT WARNING
To help avoid personal injury, NEVER
use the Cross Traffic Alert system as a
replacement for using the interior and
exterior mirrors and looking over your
shoulder before backing out of a parking
space. Cross Traffic Alert is not a
replacement for careful driving. Cross Traffic Alert is designed to warn you
of vehicles approaching from the sides when
the transmission is in reverse (R).
Using the System
Cross Traffic Alert turns on when you start
the engine and you shift into reverse (R).
Once shifted out of reverse (R), Cross Traffic
Alert turns off.
Note:
Cross Traffic Alert only functions while
your transmission is in reverse (R).
239
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Driving Aids

•
Driving in reverse faster than 7 mph
(12 km/h).
• Backing out of an angled parking spot.
False Alerts
Note: If your vehicle has a tow bar with a
factory equipped trailer tow module and it
is towing a trailer, the sensors will
automatically turn the Cross Traffic Alert off.
If your vehicle has a tow bar but no factory
equipped trailer tow module, it is
recommended to turn the Cross Traffic Alert
off manually. Operating Cross Traffic Alert
with a trailer attached will cause poor Cross
Traffic Alert performance.
There may be certain instances when there
is a false alert by the Cross Traffic Alert
system that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct. System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will appear
in the information display.
See Information
Messages (page 119).
Switching the System Off and On
You can temporarily switch Cross Traffic Alert
off in the information display.
See General
Information (page 108). When you switch
Cross Traffic Alert off, you will not receive
alerts and the information display will display
a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently, the
system can only be switched back on at an
authorized dealer. STEERING
Electric Power Steering WARNINGS
The electric power steering system has
diagnostic checks that continuously
monitor the system. If a fault is detected, a
message displays in the information display.
Stop your vehicle as soon as it is safe to do
so. Switch the ignition off. After at least 10
seconds, switch the ignition on and watch
the information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. If the system detects an error, you may
not feel a difference in the steering,
however a serious condition may exist.
Obtain immediate service from an authorized
dealer, failure to do so may result in loss of
steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
243
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Driving Aids