2017 LINCOLN MKZ HYBRID service indicator

Introduction
About This Manual............................................7
Symbols Glossary
..............................................7
Data Recording
..................................................9
California Proposition 65
...............................12
Perchlorate........................................................12
Lincoln Automotive Financial Services
.........................................................12
Replacement Parts Recommendation........13
Special Notices
.................................................13
Mobile Communications Equipment
...........14
Export Unique Options...................................14
Environment
Protecting the Environment
..........................15
Child Safety
General Information........................................16
Installing Child Restraints
..............................18
Booster Seats
...................................................27
Child Restraint Positioning
...........................30
Child Safety Locks...........................................31 Seatbelts
Principle of Operation
....................................33
Fastening the Seatbelts
................................34
Seatbelt Height Adjustment
.........................37
Seatbelt Warning Lamp and Indicator Chime............................................................38
Seatbelt Reminder..........................................39
Child Restraint and Seatbelt Maintenance................................................40
Seatbelt Extension...........................................41
Personal Safety System ™
Personal Safety System ™
..............................42
Supplementary Restraints System
Principle of Operation....................................43
Driver and Passenger Airbags....................44
Front Passenger Sensing System
..............46
Side Airbags
.....................................................48
Driver and Passenger Knee Airbags.........49
Safety Canopy™
...............................................50
Crash Sensors and Airbag Indicator...........51 Airbag Disposal...............................................52
Keys and Remote Controls
General Information on Radio
Frequencies.................................................53
Remote Control
...............................................54
Replacing a Lost Key or Remote Control..........................................................58
MyKey™
Principle of Operation...................................59
Creating a MyKey...........................................60
Clearing All MyKeys........................................61
Checking MyKey System Status..................61
Using MyKey With Remote Start Systems.........................................................62
MyKey Troubleshooting
................................62
Locks
Locking and Unlocking.................................64
Keyless Entry
....................................................70
Interior Luggage Compartment Release
..........................................................72
1
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents

Pre-Collision Assist......................................244
Drive Control..................................................247
Load Carrying
Load Limit.......................................................249
Towing
Towing a Trailer
.............................................254
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Collision, Damage or Fire Event...............264
Post-Crash Alert System............................265 Transporting the Vehicle............................266
Towing Points................................................267
Customer Assistance
Getting the Services You Need
................268
In California (U.S. Only)...............................269
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................270
Utilizing the Mediation/Arbitration Program (Canada Only)
............................................271
Getting Assistance Outside the U.S. and Canada........................................................272
Ordering Additional Owner's Literature....................................................273
Reporting Safety Defects (U.S. Only)
.......274
Reporting Safety Defects (Canada Only)............................................................274
Fuses
Fuse Specification Chart............................276
Changing a Fuse..........................................293
Maintenance
General Information....................................296 Opening and Closing the Hood...............296
Under Hood Overview................................297
Engine Oil Dipstick......................................299
Engine Oil Check.........................................299
Oil Change Indicator Reset.......................300
Engine Coolant Check................................300
Automatic Transmission Fluid Check......305
Brake Fluid Check.......................................305
Washer Fluid Check....................................306
Fuel Filter.......................................................306
Changing the 12V Battery..........................306
Checking the Wiper Blades.......................308
Changing the Wiper Blades
......................308
Adjusting the Headlamps
..........................309
Changing a Bulb
............................................310
Bulb Specification Chart
..............................310
Changing the Engine Air Filter...................313
Vehicle Care
General Information
......................................314
Cleaning Products.........................................314
Cleaning the Exterior
....................................315
Waxing..............................................................316
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents

Note:
When the passenger airbag status
indicator OFF light is illuminated, the
passenger (seat mounted) side airbag may
be disabled to avoid the risk of airbag
deployment injuries.
After all occupants have adjusted their seats
and put on seatbelts, it is very important that
they continue to sit properly. A properly
seated occupant sits upright, leaning against
the seat back, and centered on the seat
cushion, with their feet comfortably extended
on the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies down,
turns sideways, sits forward, leans forward
or sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
The conditions listed above may cause the
weight of a properly seated occupant to be
incorrectly interpreted by the front passenger
sensing system. The person in the front
passenger seat may appear heavier or lighter
due to the conditions described in the list
above. To know if the front passenger
sensing system is operating
properly, See Crash Sensors and
Airbag Indicator (page 51).
Do not attempt to repair or service the
system. Take your vehicle immediately to an
authorized dealer.
If it is necessary to modify an advanced front
airbag system to accommodate a person
with disabilities, contact the Ford Customer
Relationship Center.
See Getting the
Services You Need (page 268).
SIDE AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the airbag cover,
on the side of the seatbacks (of the front
seats), or in front seat areas that may come
into contact with a deploying airbag. Failure
to follow these instructions may increase the
risk of personal injury in the event of a crash. WARNINGS
Do not use accessory seat covers. The
use of accessory seat covers may
prevent the deployment of the side airbags
and increase the risk of injury in an accident. Do not lean your head on the door. The
side airbag could injure you as it
deploys from the side of the seatback. Do not attempt to service, repair, or
modify the airbag, its fuses or the seat
cover on a seat containing an airbag as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. If the side airbag has deployed, the
airbag will not function again. The side
airbag system (including the seat) must be
inspected and serviced by an authorized
dealer. If the airbag is not replaced, the
unrepaired area will increase the risk of injury
in a crash. 48
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Supplementary Restraints System

SAFETY CANOPY™
WARNINGS
Do not place objects or mount
equipment on or near the headliner at
the siderail that may come into contact with
a deploying curtain airbag. Failure to follow
these instructions may increase the risk of
personal injury in the event of a crash. Do not lean your head on the door. The
curtain airbag could injure you as it
deploys from the headliner. Do not attempt to service, repair, or
modify the curtain airbags, its fuses,
the A, B, or C pillar trim, or the headliner on
a vehicle containing curtain airbags as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. All occupants of your vehicle including
the driver should always wear their
safety belts even when an airbag
supplemental restraint system and curtain
airbag is provided. Failure to properly wear
your safety belt could seriously increase the
risk of injury or death. WARNINGS
To reduce risk of injury, do not obstruct
or place objects in the deployment
path of the curtain airbag. If the curtain airbags have deployed,
the curtain airbags will not function
again. The curtain airbags (including the A,
B and C pillar trim and headliner) must be
inspected and serviced by an authorized
dealer. If the curtain airbag is not replaced,
the unrepaired area will increase the risk of
injury in a crash. The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected by
the rollover sensor. The Safety Canopy is
mounted to the roof side-rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or rollover
events, the Safety Canopy will be activated,
regardless of which seats are occupied. The
Safety Canopy is designed to inflate between
the side window area and occupants to
further enhance protection provided in side
impact crashes and rollover events. The system consists of the following:
•
Safety canopy curtain airbags located
above the trim panels over the front and
rear side windows identified by a label
or wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness indicator.
See Crash Sensors and Airbag
Indicator (page 51).
50
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Supplementary Restraints SystemE75004

Children 12 years old and under should
always be properly restrained in the rear
seats. The Safety Canopy will not interfere
with children restrained using a properly
installed child or booster seat because it is
designed to inflate downward from the
headliner above the doors along the side
window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a group
of automotive safety experts known as the
Side Airbag Technical Working Group. These
recommended testing procedures help
reduce the risk of injuries related to the
deployment of side airbags (including the
Safety Canopy).
CRASH SENSORS AND AIRBAG
INDICATOR WARNING
Modifying or adding equipment to the
front end of the vehicle (including
frame, bumper, front end body structure and
tow hooks) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify the front end of the
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the front seatbelt system, the adaptive
collapsible steering column, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, Safety Canopy and
optional rear inflatable seatbelts. Based on
the type of crash, the restraints control
module will deploy the appropriate safety
devices.The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or a backup tone (if equipped).
Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard (If
equipped). The tone pattern will repeat
periodically until the problem, the light
or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
51
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Supplementary Restraints System

Note:
If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on a
flat surface. If you apply the brake pedal or
move the transmission to neutral (N) you can
override your vehicle ’s acceleration.
Ready to Drive Lights when you switch on your
vehicle and it is ready to drive. A
corresponding message may
display stating ready to drive. Service Engine Soon If the service engine soon indicator
light stays illuminated after the
engine is started, it indicates that
the On Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On board
diagnostics (OBD) in the Fuel and Refueling
chapter for more information about servicing
your vehicle. See Emission Control System
(page 184).
If the light is blinking, the engine is misfiring.
This could damage your catalytic converter.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have your
vehicle serviced immediately.
Note: If your engine is misfiring, excessive
exhaust temperatures could damage the
catalytic converter or other vehicle
components.
The service engine soon indicator lights
when the you first switch on your vehicle,
prior to engine start, to check the bulb and
to indicate whether the vehicle is ready for
inspection maintenance testing. Normally, the service engine soon light will
stay on until the engine cranks, then turn
itself off if no malfunctions are present.
However, if after 15 seconds the service
engine soon light blinks eight times, it means
that the vehicle is not ready for inspection
maintenance testing. See Emission Control
System
(page 184).
Stability Control Flashes when the system is active.
If it stays lit or does not light when
you switch on the ignition, this
indicates a malfunction. During a malfunction
the system will switch off. Have an authorized
dealer check the system immediately.
See
Using Stability Control (page 204).
Stability Control Off Lights when you switch the system
off. It will go out when you switch
the system back on or when you
switch off the ignition.
See Using Stability
Control (page 204).
106
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Instrument ClusterE144692 E138639 E130458

Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact an
authorized dealer to prevent any engine
damage.
Fuel Freshness Mode (If Equipped)
This helps keep the fuel system functional
and the fuel fresh.
If you mainly use your vehicle in electric
power mode without refueling, the gasoline
in the fuel tank may become stale due to
aging. Stale gasoline can damage the
engine and fuel system.
Your vehicle automatically switches to fuel
freshness mode if you do not refuel your
vehicle with fresh fuel within an 18-month
period. Fuel freshness mode protects your
vehicle from potential engine and fuel system
damage caused by using stale fuel.
Note: If you do not add new fuel during an
18-month period, fuel freshness mode will
use fuel until approximately 1.2 gal (4.5 L) of
fuel remains in the fuel tank. During fuel freshness mode:
•
The information display will indicate fuel
freshness mode is active.
• The vehicle will only run in hybrid mode.
EV Now mode will not be available.
• Most of the plug-in power will be stored
until fuel freshness mode is completed.
Note: EV Now mode resumes when less than
1.2 gal (4.5 L) of fuel remains in the fuel tank.
Note: When the fuel level is less than
one-quarter full, refueling your vehicle will
end fuel freshness mode.
Note: We recommend you use a fuel
stabilizer if you use less than a full tank of
fuel during an 18-month period.
RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
vehicle components.
If you have run out of fuel: •
To start the vehicle with a keyless
ignition, just start the engine. Crank time
will be longer than usual.
• Normally, adding 1 gallon (3.8 liters) of
fuel is enough to restart the vehicle. If the
vehicle is out of fuel and on a steep
grade, more than 1 gallon (3.8 liters) may
be required.
• The service engine soon indicator may
come on.
Refilling With a Portable Fuel Container WARNINGS
Do not insert the nozzle of portable
fuel containers or aftermarket funnels
into the capless fuel system. This could
damage the fuel system and its seal, and
may cause fuel to run onto the ground
instead of filling the tank, which could result
in serious personal injury. Do not try to pry open or push open
the capless fuel system with foreign
objects. This could damage the fuel system
and its seal and cause injury to you or others. 177
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuel and Refueling

EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehicle
in dry grass or other dry ground cover.
The emission system heats up the engine
compartment and exhaust system, which can
start a fire. Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If you smell
exhaust fumes inside your vehicle, have your
dealer inspect your vehicle immediately. Do
not drive if you smell exhaust fumes. Your vehicle is equipped with various
emission control components and a catalytic
converter that will enable your vehicle to
comply with applicable exhaust emission
standards. To make sure that the catalytic
converter and other emission control
components continue to work properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel. •
Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system. See
Scheduled Maintenance (page 479).
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of components
affecting emission control, such non-Ford
parts should be the equivalent to genuine
Ford Motor Company parts in performance
and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly. An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle
’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement
Please consult your warranty information for
complete details.
184
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Fuel and Refueling