Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340
Brake System
Lights when you engage the
parking brake with the ignition on.
If it lights when you are driving,
check that the parking brake is not on. If the
parking brake is not on, this Brake System
lamp indicates low brake fluid level or a
brake system malfunction. Have an
authorized dealer check the system
immediately. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance may occur.
It will take you longer to stop your vehicle.
Have an authorized dealer check the system
immediately. Driving extended distances with
the parking brake engaged can cause brake
failure and the risk of personal injury. Cruise Control (If Equipped)
Lights when you switch on cruise
control. Direction Indicator Lights when the left or right turn
signal or the hazard warning
flasher is switched on. If the
indicators stay on or flash faster, check for a
burned-out bulb.
See Changing a Bulb
(page 310).
Door Ajar Lights when the ignition is on and
any door is not completely closed.
EcoSelect Lights when you switch on this
feature.
See EcoSelect (page 171).
Electric Park Brake Lights or flashes when the electric
parking brake malfunctions.Engine or Motor Coolant Temperature Lights when the engine or motor
cooling system is overheating.
Stop your vehicle in a safe place
and have an authorized dealer check the
system.
Engine Oil If it lights with the engine running
or when you are driving, this
indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level.
See Engine Oil Check (page 299).
Note: Do not resume your trip if it lights, even
if the oil level is correct. Have an authorized
dealer check the system immediately.
Fasten Seatbelt Lights and a chime sounds to
remind you to fasten your seatbelt.
See Seatbelt Reminder (page 39).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Instrument ClusterE144522 E71340 E194390 E146190
Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your \
authorized dealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 299).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
See Engine Oil Check (page 299).
Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.See
Brake Fluid Check (page 305).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high. Stop the vehicle in a safeplace and contact your authorized dealer.
Engine Coolant Over Temperature
Displays when the motor electronics are overheating. Stop the vehicle as soon as safely possible,
turn off the vehicle and let it cool. If the warning stays on or continu\
es to come on, contact yourauthorized dealer as soon as possible.
Motor Coolant Over Temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high \
coolant temperatures.
Power Reduced to Lower Engine Temp
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Information Displays
Answer
Question
In order to make sure that the climate control system can begin heatingthe cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
Keeping the engine on is required to maintain the correct coolant temperature.
Why does my engine stay on when it is extremely cold outside?
Your vehicle's engine and transmission are designed to deliver thepower you need at the most efficient engine speed. This may be
higher than expected during heavy accelerations, and may fluctuate when driving at a steady speed. These are characteristics of the
Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
The fan noise comes from a fan located next to the high voltage
battery pack. This fan turns on when the battery requires cooling air. The fan speed, and associated noise level, will change according to
the amount of cooling required to maintain good performance. Main- taining the battery temperature at optimal conditions also prolongs
the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear of my hybrid?
Change the engine oil every 10000 miles (16000 kilometers) or onceper year under normal operating conditions.
What is the engine oil change service interval?
Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, butyou may notice slightly reduced fuel economy because ethanol
contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how will it affect my fuel
economy?
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Unique Driving Characteristics
2. Use Motorcraft Premium Leather and
Vinyl Cleaner or a commercially available
leather cleaning product for automotive
interiors. Test any cleaner or stain
remover on an inconspicuous area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
4. If necessary, apply more soap and water
solution or cleaning product to a clean,
soft cloth and press it onto the soiled
area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion
for 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth. CLEANING LEATHER SEATS (If
Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium Leather
and Vinyl Cleaner or a commercially available
leather cleaning product for automotive
interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
You should:
• Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as soon
as possible. Do not use the following products as these
may damage the leather:
•
Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended specifically
for rubber, vinyl and plastics.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle ’s color. Your vehicle color
code is printed on a sticker on the front,
left-hand side door jamb. Take your color
code to your authorized dealer to make sure
you get the correct color.
Before repairing minor paint damage, use a
cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Always read the instructions before using
cleaning products.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Vehicle Care
•
Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil contains
contaminates which may cause engine
damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift through
all the gears while the engine is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the fuel
pump nozzle. Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling system
leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
battery cables to maintain battery charge
for quick starting.
Note: It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure. Miscellaneous
•
Make sure all linkages, cables, levers and
pins under your vehicle are covered with
grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m) every
15 days to lubricate working parts and
prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt or
grease film build-up on window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected during
storage such as mice or squirrel nests.
• Check the exhaust for any foreign
material that may have collected during
storage.
• Check tire pressures and set tire inflation
per the Tire Label.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Vehicle Care
System Errors......................................................243
System Lights, Messages and Audible
Alerts.................................................................242
System Limitations.............................................242
Using the System...............................................239
Cruise Control..................................................79
Principle of Operation........................................221
Type 1.......................................................................79
Type 2......................................................................79
Cruise control See: Using Cruise Control................................221
Customer Assistance
..................................268
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
Daytime Running Lamps...............................86 Type 1 - Conventional
(Non-Configurable)..........................................86
Type 2 - Configurable..........................................86
Direction Indicators........................................89 Lane Change..........................................................89
Drive Control
..................................................247
LINCOLN DRIVE CONTROL.............................247
Driver Alert......................................................231 Using Driver Alert................................................231 Driver and Passenger Airbags....................44
Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment.........................................................45
Driver and Passenger Knee Airbags.........49
Driving Aids
.....................................................231
Driving Hints..................................................256
Driving Through Water
...............................256
DRL See: Daytime Running Lamps...........................86
E
Economical Driving
......................................256
EcoSelect..........................................................171
Electric Parking Brake..................................196 Applying the electric parking brake...............
196
Applying the electric parking brake when the vehicle is moving............................................197
Battery With No Charge....................................198
Releasing the electric parking brake.............198
Electric Vehicle Information
........................431
Power.....................................................................433
Emission Control System
............................184
On-Board Diagnostics (OBD-II)........................185
Readiness for Inspection/Maintenance (I/M)
Testing...............................................................185 End User License Agreement..................509
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................509
Engine Block Heater....................................166 Using the Engine Block Heater.......................167
Engine Coolant Check................................300 Adding Coolant....................................................301
Coolant Change..................................................303
Engine Coolant Temperature
Management...................................................304
Fail-Safe Cooling................................................303
Recycled Coolant...............................................302
Severe Climates.................................................303
Engine Immobilizer See: Passive Anti-Theft System.........................74
Engine Oil Check.........................................299 Adding Engine Oil..............................................299
Engine Oil Dipstick......................................299
Engine Specifications
..................................354
Entertainment................................................396 AM/FM Radio.......................................................398
Apps.......................................................................409
Bluetooth Stereo or USB..................................407
CD (If equipped).................................................406
HD Radio ™ Information (If Available)..............402
SIRIUS® Satellite Radio (If Activated).............398
Sources.................................................................397
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index
Cruise Control......................................................104
Direction Indicator...............................................104
Door Ajar...............................................................104
EcoSelect...............................................................\
104
Electric Park Brake..............................................104
Engine Oil..............................................................104
Engine or Motor Coolant Temperature..........104
Fasten Seatbelt....................................................104
Front Airbag..........................................................105
Grade Assist.........................................................105
Heads Up Display...............................................105
High Beam............................................................105
Hood Ajar..............................................................105
Lane Keeping Aid................................................105
Low Fuel Level.....................................................105
Low Tire Pressure Warning..............................105
Low Washer Fluid................................................105
Parking Lamps.....................................................105
Powertrain Fault..................................................105
Ready to Drive.....................................................106
Service Engine Soon..........................................106
Stability Control...................................................106
Stability Control Off............................................106
Stop Safely............................................................107
Trunk Ajar..............................................................107
Washer Fluid Check....................................306 Washers
See: Cleaning the Exterior................................315
See: Wipers and Washers....................................81
Waxing..............................................................316
Welcome Lighting...........................................90
Wheels and Tires..........................................324 Technical Specifications...................................352
Windows and Mirrors.....................................92
Windshield Washers
.......................................83
Windshield Wipers...........................................81
Intermittent Wipe...................................................81
Wiper Blades See: Checking the Wiper Blades...................308
Wipers and Washers.......................................81
543
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index