Pre-Collision Assist......................................244
Drive Control..................................................247
Load Carrying
Load Limit.......................................................249
Towing
Towing a Trailer
.............................................254
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Collision, Damage or Fire Event...............264
Post-Crash Alert System............................265 Transporting the Vehicle............................266
Towing Points................................................267
Customer Assistance
Getting the Services You Need
................268
In California (U.S. Only)...............................269
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................270
Utilizing the Mediation/Arbitration Program (Canada Only)
............................................271
Getting Assistance Outside the U.S. and Canada........................................................272
Ordering Additional Owner's Literature....................................................273
Reporting Safety Defects (U.S. Only)
.......274
Reporting Safety Defects (Canada Only)............................................................274
Fuses
Fuse Specification Chart............................276
Changing a Fuse..........................................293
Maintenance
General Information....................................296 Opening and Closing the Hood...............296
Under Hood Overview................................297
Engine Oil Dipstick......................................299
Engine Oil Check.........................................299
Oil Change Indicator Reset.......................300
Engine Coolant Check................................300
Automatic Transmission Fluid Check......305
Brake Fluid Check.......................................305
Washer Fluid Check....................................306
Fuel Filter.......................................................306
Changing the 12V Battery..........................306
Checking the Wiper Blades.......................308
Changing the Wiper Blades
......................308
Adjusting the Headlamps
..........................309
Changing a Bulb
............................................310
Bulb Specification Chart
..............................310
Changing the Engine Air Filter...................313
Vehicle Care
General Information
......................................314
Cleaning Products.........................................314
Cleaning the Exterior
....................................315
Waxing..............................................................316
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340
Programming or Changing
Configurable Settings
Use the information display to program or
change your optional MyKey settings.
1. Switch the ignition on using the key or
the transmitter you want to program.
2. Access the main menu in the information
display and then scroll through the
menus to change the settings of your
MyKey. See Information Displays (page
108).
3. Follow the instructions in the display.
4. A confirmation message appears in the display after you finish programming your
MyKey. The programmed restrictions
apply when you restart your vehicle with
the programmed key or transmitter.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. If you switch
the engine off, you must use an admin key
to change or clear your optional MyKey
settings. CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to their
original admin key status at once. To clear
all MyKeys of all MyKey settings, use the
information display.
1. Switch the ignition on using an admin
key.
2. Access the main menu in the information
display and then scroll through the
menus to begin clearing your MyKey
programming. See Information Displays
(page
108).
3. Follow the instructions in the display.
4. A confirmation message appears in the display after you finish clearing your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status. You cannot
remove the MyKey restrictions individually. CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
information display.
See Information
Displays (page 108).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
Number of MyKeys
Indicates the number of MyKeys
programmed to your vehicle. Use this feature
to detect how many MyKeys you have for
your vehicle and determine when all MyKeys
have been deleted.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing MyKey™
Brake System
Lights when you engage the
parking brake with the ignition on.
If it lights when you are driving,
check that the parking brake is not on. If the
parking brake is not on, this Brake System
lamp indicates low brake fluid level or a
brake system malfunction. Have an
authorized dealer check the system
immediately. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance may occur.
It will take you longer to stop your vehicle.
Have an authorized dealer check the system
immediately. Driving extended distances with
the parking brake engaged can cause brake
failure and the risk of personal injury. Cruise Control (If Equipped)
Lights when you switch on cruise
control. Direction Indicator Lights when the left or right turn
signal or the hazard warning
flasher is switched on. If the
indicators stay on or flash faster, check for a
burned-out bulb.
See Changing a Bulb
(page 310).
Door Ajar Lights when the ignition is on and
any door is not completely closed.
EcoSelect Lights when you switch on this
feature.
See EcoSelect (page 171).
Electric Park Brake Lights or flashes when the electric
parking brake malfunctions.Engine or Motor Coolant Temperature Lights when the engine or motor
cooling system is overheating.
Stop your vehicle in a safe place
and have an authorized dealer check the
system.
Engine Oil If it lights with the engine running
or when you are driving, this
indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level.
See Engine Oil Check (page 299).
Note: Do not resume your trip if it lights, even
if the oil level is correct. Have an authorized
dealer check the system immediately.
Fasten Seatbelt Lights and a chime sounds to
remind you to fasten your seatbelt.
See Seatbelt Reminder (page 39).
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Front Airbag
Lights when you start your vehicle.
If it continues to flash or remains
on, it indicates a malfunction. Have
an authorized dealer check the system.
Grade Assist (If Equipped) Lights when you switch on the
grade assist function.
Heads Up Display
(If Equipped) A red beam of lights appears on
the windshield in certain instances
when using adaptive cruise control
and/or the collision warning system. To make
sure the display works, it will also appear
momentarily when you start your vehicle.
High Beam Lights when you switch on the
high-beam headlamps. Flashes
when you use the headlamp
flasher. Hood Ajar Lights when the ignition is on and
the hood is not completely closed.
Lane Keeping Aid
(If Equipped) Lights when you activate the lane
keeping system.
Low Fuel Level Lights when the fuel level is low or
the fuel tank is nearly empty.
Refuel as soon as possible.
Low Tire Pressure Warning Lights when your tire pressure is
low. If the lamp remains on with
the engine running or when
driving, check your tire pressure as soon as
possible. To confirm the lamp is working, it will also
light momentarily when you switch on the
ignition. If it does not light when you switch
the ignition on, or it begins to flash at any
time, have an authorized dealer check the
system.
Low Washer Fluid Lights when the windshield washer
fluid is low.
Parking Lamps Lights when you switch on the
parking lamps.
Powertrain Fault Lights when your vehicle detects
a powertrain fault. Contact an
authorized dealer as soon as
possible.
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Note:
If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on a
flat surface. If you apply the brake pedal or
move the transmission to neutral (N) you can
override your vehicle ’s acceleration.
Ready to Drive Lights when you switch on your
vehicle and it is ready to drive. A
corresponding message may
display stating ready to drive. Service Engine Soon If the service engine soon indicator
light stays illuminated after the
engine is started, it indicates that
the On Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On board
diagnostics (OBD) in the Fuel and Refueling
chapter for more information about servicing
your vehicle. See Emission Control System
(page 184).
If the light is blinking, the engine is misfiring.
This could damage your catalytic converter.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have your
vehicle serviced immediately.
Note: If your engine is misfiring, excessive
exhaust temperatures could damage the
catalytic converter or other vehicle
components.
The service engine soon indicator lights
when the you first switch on your vehicle,
prior to engine start, to check the bulb and
to indicate whether the vehicle is ready for
inspection maintenance testing. Normally, the service engine soon light will
stay on until the engine cranks, then turn
itself off if no malfunctions are present.
However, if after 15 seconds the service
engine soon light blinks eight times, it means
that the vehicle is not ready for inspection
maintenance testing. See Emission Control
System
(page 184).
Stability Control Flashes when the system is active.
If it stays lit or does not light when
you switch on the ignition, this
indicates a malfunction. During a malfunction
the system will switch off. Have an authorized
dealer check the system immediately.
See
Using Stability Control (page 204).
Stability Control Off Lights when you switch the system
off. It will go out when you switch
the system back on or when you
switch off the ignition.
See Using Stability
Control (page 204).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Instrument ClusterE144692 E138639 E130458
•
Tach rpm x 1000 — When the gasoline
engine is running, the tachometer gauge
displays the engine speed in revolutions
per minute (RPM). When your vehicle is
operating on battery power only with the
engine off, EV displays and the
tachometer is greyed out.
Note: The trip data, and average fuel
economy cannot be reset in MyView. Trip 1 & 2
Provides trip odometer, trip average fuel
economy and trip timer.
Distance traveled on battery power only with
the engine off is shown in blue next to total
trip distance.
Information In this mode, you can view
different vehicle system
information and perform a system
check. Information
Displays a number of different system tutorials. Use the up or down arro\
ws to scroll
through the tutorials. Then press OK to view.
Tutorial
Warnings
Displays the associated driver alert graphic.
Driver Alert
MyKeys (Number of MyKeys programmed)
MyKey
MyKey Miles (km) (Distance traveled using a programmed MyKey)
Admin Keys (Number of admin keys)
All active warnings will display first if applicable. The system check menu may appear
different based upon equipment options and current vehicle status. Use t\
he up or down
arrow buttons to scroll through the list.
System Check
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Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your \
authorized dealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 299).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
See Engine Oil Check (page 299).
Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.See
Brake Fluid Check (page 305).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high. Stop the vehicle in a safeplace and contact your authorized dealer.
Engine Coolant Over Temperature
Displays when the motor electronics are overheating. Stop the vehicle as soon as safely possible,
turn off the vehicle and let it cool. If the warning stays on or continu\
es to come on, contact yourauthorized dealer as soon as possible.
Motor Coolant Over Temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high \
coolant temperatures.
Power Reduced to Lower Engine Temp
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